Getaway Tours: Choice of 1 05 TWA Getaway, America's best-selling tour program, is offering 105 vacation itineraries in 1986 for travel to Europe and th.e Middle- East, including eight that are all-new. Thirty tours feature cruises.

TWA Getaway has packages in three price categories - Freestyle, First Class and Top Value - with 3,300 departures from April through October.

Freestyle Vacations. These tours allow travelers to see Europe on their own while avoiding the high cost of individual travel. Freestyle vacations take advan­tage of TWA's low group hotel rates, and also include money-saving airport trans­fers; city sightseeing; shopping and dining discounts; baggage handling, and the serv­ices of a knowledgable Getaway hostess in each city. Most Freestyle vacations offer a choice of First Class or Top Value hotels.

There are 22 Freestyle vacations to choose from, ranging from a London thea­ter week to a Mediterranean cruise.

Among the Freestyle packages is a 14-day Spain & Casablanca. vacation, being offered for the first time in 1986. Price of $468 to $528 per person, plus -air fare, includes first class hotels and half-day city sightseeing in Barcelona, Palma, Madrid and Casablanca; breakfast daily; round­trjp transfers between airports and hotels; services of a Getaway hostess in each city, and baggage handling.

Forty-Nine First Class

First Class Vacations. Featured are 49 First Class vacation packages, each in­cluding accommodations in luxury or deluxe hotels, travel by private motor­coach, and services of a professional tour director while touring, in addition to breakfast daily; some other meals and air­port transfers.

Among the outstanding First Class packages is a 10-day tour of Switzerland, priced from $648 to $728 plus air fare. Vacationers will visit Lucerne, Vaduz, Liechtenstein, St. Moritz, Zermatt, Chil­lon, Montreux, the Bernese Oberland, and Geneva, while traveling by motorcoach,

' Alpine trains, and lake steamers. Top Value. Vacations. A choice of 34

Top Value vacations keep the price down while providing fine accommodations (all with private bath or shower); breakfast daily and some other meals; transfers; travel by motorcoach with services of a professional tour director throughout and half -�ay sightseeing in major cities.

244-Page Catalog

The Iberian Adventure is an excep­tional value, a 17 -day in-depth look at Spain and Portugal, with a sidetrip to Mo­rocco, for $729 to $829 per person, plus air fare.

The tour features sightseeing in Mal­aga, Gibraltar, Tangier, Seville, Lisbon, Fatima, Coimbra, Oporto, Santiago de Compostela, Leon, Burgos, Segovia and Madrid.

The 244-.page TWA Getaway Europe 1986 booklet contains full details on each of the 105 vacation packages available. Getaway vacations can be purchased only in conjunction with TWA transatlantic flights.

Diplomat Minces No ·words lnt'l Expansion: Add Stuttgart Expansion of TWA's international service this summer will include a new Los Ange­les to Paris nonstop flight which continues to Milan, a new direct flight between New York and Stuttgart, and direct service from St. Louis to Rome.

"TWA will offer 66,534 weekly transat­lantic seats each way during the peak sea­son beginning April 27, 1 Q86. With the addition of Stuttgart, TWA has doubled the number of international cities served in the last three years,� says Morton Ehr­lich, executive vice president-planning and governmet?-t affairs.

·

Ehrlich also announced that service will be further enhanced by the operation of a

�substantially expanded all-widebody Euro­pean hub located at Charles DeGaulle In­ternational Airport in Paris. The Paris hub operation enables TWA to provide conve­nient connections between cities in the U.S. and Etirope and the Middle East.

Among the international services which TWA will introduce are:

• Nonstop Los Angeles-Paris polar services three days a week, using Boeing 7 4 7 s. The flight will continue to Milan.

• Inauguration of daily one-stop 1011 service from New York to Stu�tgart, via Frankfurt.

• Daily one-stop service from St. Louis to Rome via Paris with Boeing 767s. TWA

· will offer connecting service at Paris for flights to Geneva, Zurich, Milan, Tel Aviv and Athens.

The U.S. Ambassador to Belgium, Geoffrey Swaebe, tries out TWA's Ambassa­dor Class seat during a visit to the Belgian Travel Fair in Brussels last month ("It's like floating", he said). The airline's exhibit in the U.S. pavilion-· a section of the 7 47's Ambassador Class cabin- was judged "most attractive." With Ambassador Swaebe is Roger Hers, sales manager for Belgium and

"TWA will serve 21 cities this summer in Europe and the Middle East, a record for the most cities flown on a nonstop or direct basis between the U.S. and Europe and the Middle East," says Ehrlich.

In addition to these new services, peak season flights include:

• Paris - TWA's hub city in Europe (to page 3) Luxembourg. .

·

'85 a Record Year For the Industry In a year-end review, the Air �Transport Association says 1985 was a record year for U.S. airlines. The ATA estimates that 375 million people flew 330 billion reve­nue passenger miles.

Travel agents continue to play a grow­ing role in the sale of tickets. Some 27,000 agency locations ·had sales totaling $33 billion, or more than 70% of all airline ticket sales.

Operating revenues were expected to reach $46 billion," but the yield is off 6% because eight out of 10 passengers are traveling on discount fares averaging less than half the standard coach fare.

Tough Year Forecast

Airline financial analysts at Oppen­heimer & Co. forecast even tougher com­petition in 1986, with capacity increasing faster than traffic. This will mean a decline in operating profits, forcing more drop­outs among weaker carriers and acquisi­tions by the stronger ones.

Agents Account for 80°/o Twenty years ago, travel agents produced less than a third of TWA's revenues; last year they accounted for more than 80%.

'Our Badge of Pride' What a year it's been. Again.

We seem destined to face continuous challenge. Luckily, somewhere al?ng the

_ line we'�e learned to cope with adversity and uncertainty and

still function at a 4igh level of professionalism. It's our badge of pride. In fact, it's been our salvation. Because we've been able to offer the

public, each day, a caring attitude and an uncompromised level of service, our cu�tome�s thro�gh the years have saluted that true-grit quality of ours With therr contmued patronage - despite eccentric former owners recurrent financial binds, takeover battles, hijackers and what-have-you.'

People took in the news, nodded, then looked at us and said confidently "They can handle it. They're pros."

'

That's a wonderful reputation to have - and it would be worse than a shame �o lose it. ·Fortunately, we're nowhere near that point, but the danger IS real. We still have a number of problems to solve in the coming months - including much unfinished business that pre-dates the events of 1985. Now more than ever, it's vital that we maintain a deep and basic respect for ourselves, for the jobs we do, and for one another - and most especially, for the people who continue to place their confidence and trust in TWA as an airline of proud professionals.

As we end a difficult year and look forward with hope to the eventual achievement of solid prosperity and greater stability in our lives I want to take this opportunity to thank each of you sincerely for your ste�dfast and continuing contributions to our common effort, and to wish you and your loved ones a happy, more rewarding new year.

¥� Dick Pearson

Editor's Notes

While many of us are preoccupied with the future of TWA, sometimes confidence can be gained by r�flecting on our price­less heritage. We're going through a diffi­cult period right now and asked to make certain sacrific�s. But there are old-timers who can remember payless pay-days in the 'thirties. Even this reporter is of a generation that can recall one Friday back in the late 'fifties, when everybody at 380 Madison (then headquarters) made a bee­line downstairs to Irving Trust to hurry up and cash our paychecks; rumor had it the airline was about out of cash - and that was when Howard Hughes was the owner!

So it can be interesting to look back once in a while; it might even be encour::­aging. For ,instance, last month marked the 50th anniversary . of the DC-3, in which TWA had no small role. By rights the "Gooney Bird" ought to be a dead duck; but lots of 'em are still flying and making a living. Also last month TWA eel:. ebrated the 50th year of the flight attend­ant. Consider the advances made in this career, where once a woman couldn't be married, couldn't have children and was "too old" at 35. - Next month will mark another aViation milestone, when TWA will celebrate the 40th anniversary of scheduled transatlan­tic service. Captain Hal Blackburn was in command of- that first flight to France, on February 5, 1946, by a Lockheed Constel­lation christened "Star of Paris."

In connection with the observance, TWA has invited early transatlantic trav­elers to recall their experiences. Elizabeth Sanderson Mitchell of Boynton Beach, Florida saw the item in a local newspaper and immediately wrote to TWA.

"Here is a photo-copy of what is left of my 'short snorter' attesting to my trans­atlantic flight on TWA in September, 1946," she writes. "Captain D.W. Miller

and W. T. ·Robinson signed my currency, a Greek 2,000 dracma note, to prove I made the flight (you may recall that if one could not produce his short -snorter on de­mand, he stood a round of drinks).

"This was a flight from Madrid to New York. It took about 53 hours. Because of high winds at Shannon we were bussed to Tipperary [where we overnighted] before taking off for Gander, Newfoundland. We couldn't get into Gander because of a bliz­zard and landed for the night at a U.S. military base. We finally arrived in New York the next afternoon, completely

2

exhausted. ''With me were my late husband, David,

and our two children, Nancy, just under 3, and Edward, 10 ·months .old. They must have been just about the youngest trans­atlantic travelers at that time.

''You will be pleased to know," said Mrs. Mitchell, "that after almost 40 years we are still flying TWA. My Frequent Flier number-is 21610923.

''Best of luck for another 40 years."

In J anuaiy, 327 employees will observe 20-year service anniversaries with TWA. Gauged by the space devoted to the anni­versaries list, that's an unusually large number. We wondered what was going on in 1966 that TWA had the "help wanted" sign out in a month when hiring activity is historically dormant.

The "energizer" was that in 1966 TWA was riding the crest of a record-breaking performance in 1965, when it flew 10 bil­lion revenue passenger miles in one year (for the first time) and earned $50 million (on top of $35 million the year before).

Twenty years ago that was real money. The hiring activity anticipated sus­

tained growth. In the works for that year were the automated reservations center at Rockleigh, New Jersey; a hostess train­ing residence complex in Kansas City on Country Club Plaza; an $8 million jet age expansion of the overhaul base (MCI was to overhaul its last piston engine later that year); Hughes Tool was to sell its 75.16% interest in TWA to the public, and that fall TWA was to extend its transatlantic route eastward to Hong Kong - a step toward becoming a 'round-the-world airline.

Since the Skyliner'sobservance inDecem­ber of the 50th anniversary of the DC-3, several major publications have also high­lighted the event. The New York Times devoted nearly a full page feature to the historic aircraft and TWA's role in its de­velopment. The Wall Street journal skip­ped over-that fact, but otherwise viewed the venerable aircraft almost in awe.

"Although the plane certainly qualifies as a museum piece for its role in aviation history, the Gooney Bird' s most remarka­ble accomplishment may b� avoiding ex­tinction," said WS], pointing out that per­haps as as many as 2,000 may still be flying here and there in the world.

Romanticism aside, the reason the DC-. 3 succeeded and the reason so many are

still flying today is that it was the first airliner capable of making a profit. That is as true today as it was in the Depression Thirties. "There's absolutely nothing that has been built to date that will do the same job with the same money," says a West Coast operator whose small contract serv­ice at Sacramento takes Federal Express s h i p m e n t s t o s e v e r a l C a l i f o r n i a communities.

Let's start the New Year right by feeling good about some good things said about TWA people in letters from passengers. The letters were published previously in "On-the-Line", the infiight services publi­cation, but we think everyone in the com­pany will take pleasure in them:

Writing to President Dick Pearson, Wil­liam Reuss related that he flew to New York from Los Angeles on Flight 702 for a

·cancer check-up at Memorial Sloan Ket­tering Hospital. " . . . The cancer had spread and I was weak, in considerable pain and needed to elevate my right leg which was swollen from the ankle to the hip. My son made the trip with me and we hoped that with two seats together I could make myself fairly comfortable. However, it became apparent that this could not be possible, and I asked' one of the flight at­tendants for assistance. She was able to change our seats so that I could keep my

Give a Greyho�nd a Home

/jjj/jj;J&, " Pat Carter, a former TWA flight attendant, _is active in finding homes for retired racing greyhounds. Her daughter, Angela, 12, receives a friendly nuzzle from one of them.

(The following is based on an article by David jackson in the Vero Beach, Florida Press-] ournal.)

For many greyhound dogs, life ends after they are retired from racing. ''If they're not raced, they're put to sleep," says Pat Carter, a former TWA flight attendant who has joined with other citizens of Vero Beach, Florida to find homes for the dogs. Mrs. Carter flew for TWA from 1967 to 1973. Her husband, Nick, is a JFK-based TWA ·flight engineer.

''Most racing greyhounds are retired af­ter just a few years," says Pat, adding that unless homes can be found for them, they are usually put to sleep.

She and several friends work with the Hollywood Race Track and with kennels in south Florida in finding homes for the hounds. All the dogs are neutered and

leg raised, and she and the others did ev­erything they could during the flight to try to make. me more comfortable. They ar­ranged for a wheel chair to take me off the plane and helped me to my waiting ride to the hospital.

''It was a tremendous relief to find the same caring iadies on Flight 719 home the following evening. My son had to return home to Syracuse, but your wonderful at­tendants again did their best and deliver:ed me in a wheel chair to my wife and friends when we arrived iri Los Angeles.

"Only from the staff at the hospital have I ever experienced such caring attention as I did from these four wonderful people: Mary Pitko, Beu Sanford, Trish Brightly and Margie Myers. Mrs. Pitko was particularly helpful. She sought me out in the passenger boarding area and arranged for me to be boarded early. After a day of tests at the hospital I was ·pretty well 'done in' and needed this extra help. She also sent me a 'get well' card and since then I have talked with her by tele­phone regarding my condition. Needless to say, we are sold on TWA because of these fine people."

Kathyrn and Jean McMillan, also of Cal­ifornia, wrote to infiight services vp Bill Borden: "Too often, we fail to take the time to express appreciation to individuals who make the quality of our days better,

_ happier and brighter. Purser ·Karen Syl­vester made our trip on your Flight 730 from New York to Copenhagen simply the best flight either of us has ever experienced."

Having trayeled around the world and

spayed; they are not placed for breeding purposes, she emphasizes. "When we place a greyhound,- it's only as a pet -and they make great pets, something many people don't realize.

"Most people think greyhounds must be hyper, and because they see them with a muzzle on at the track, they think they're vicious." On the contrary, they are good­natured, totally loyal and very good with kids." She adds, "They're well disciplined and adjust right away to being iri a home."

There is no charge for the dogs. All the group asks for is a donation to cover the costs of spaying.

Incidentally, the dogs are used to being crated and therefore are easy to ship.

Anyone interested in giving a grey­hound a home should contact Pat Carter at 2125 N. Porpoise Point; Vera Beach, Flor­ida 32963. Her phone is (305) 231-2629.

sampled the service of many airlines, ''We agree that Karen is undoubtedly the most impressive flight attendant we have ever had the pleasure of flying with. During the flight, when she discovered that we were unfamiliar with Copenhagen, Karen pointed out on the city map good restau­rants and shopping areas and other attrac­tions. She did not have to take the time to do these things for us, but she did, thus improving the quality of our vacation.

''We felt we had made a friend in Karen by the time we landed in Copenhagen, and are certain our fellow passengers would be quick to concur . . . . We feel fortunate to have flown with her and we hope to fly with her again soon. TWA you're lucky to have her."

Market saturation is a key to survival under deregulation, says United president James Hartigan. By 1900 UAL's fleet will grow by 152 planes, to 478. American Airlines will add 160 planes to its current fleet of 290 over the next five years.

Published for Employees by Corporate Communications

605 Third Avenue, New York 10158

Printed in U.S.A.

Dan Kemnitz, Editor

W. S. Brown, Publisher

January 6, 1986 ·

In the News

C.U. Statements Credit Union statements for the quarter period ended December 31, 1985 will be mailed to members by

January 10. These statements will reflect the total of loan interest paid and dividends and interest earned on share-saving for the year of f985. Members are advised to re­tain their statements for use in filing state and federal income tax returns.

Members not receiving their statements within 15 days after the .above mailing date should contact the Kansas City Credit Union Office for a duplicate copy.

IRA Contributions Contributions to Credit Union IRAs during the period January 1 through April 15, 1986 will not be accepted, unless members designate whether the contribution is for the year 1985 or the year 1986 or is a rollover I transfer from another IRA.

Appointments Edward J. Gehrlein, formerly vice president-sales, has been named vice president-information systems, it was an­nounced by president Richard D. Pearson.

Gehrlein will be responsible for a newly formed department called Information Systems made up of the combined func­tions of Automation Marketing and Cor­porate Information. John Kennedy, vice president-corporate information services, and Efrain Zabala, staff vice president­automation marketing, will continue their present responsibilities, reporting to Gehrlein.

In making the announcement, Mr. Pear­son said, "This .newly formed department recognizes the importance and impact of computers and communications in TWA's future, and especially highlights the strong relationship between automation and success in today' s' ever-changing travel marketpl�ce.

"As is well known, we are looking at the possibility of establishing Information Sys­tems (PARS) as a subsidiary. If we decide to do so, it would be with the full realiza­tion of the importance and commitment of our people that ma�e PARS so successful.' Ed Gehrlein's extensive automation and airline experience makes him well suited to head this new department."

Gehrlein joined TWA in 1959 as a res­ervations sales agent in New York. In 1961 he became·part of the team formed to develop TWA's first computerized seat inventory system, He played a key role in implementing PARS at TWA and was staff vice president-reservations data process­ing before serving as regional vice presi­dent -sales and services of the central re­gion, and staff vice president-reservations sales.

Stephen J. Slade, formerly director­government relations for TWA in Wash­ington, had been named staff vice presi­dent-gove!nment affairs, it was an­nounced by Morton Ehrlich, executive vice president-planning and government affairs. He succeeds Jon F. Ash who is leaving TWA.

Slade joined TWA in 1968 as manager­civic affairs in _Los Angeles, becoming di­rector-area civic affairs in New York the following year. He was promoted to his most recent post in 197 8.

A 25-year airline industry veteran,

January 6, 1986

Slade was corporate secretary and assis­tant to the president of Los Angeles Air­ways prior to joining TWA.

A.native of London, England, Slade was educated in the United Kingdom and also holds a degree in law from the University of Denver.

Craig Pavlus, formerly staff vice presi­dent-passenger sales, has been elected vice president-sales and reservations, Morton Ehrlich, executive vice president for planning and government affairs, an­nounced. Pavlus will be responsible for TWA's field sales and reservations organi­zation, travel agency marketing and com­mission programs, and its national ac­counts, military and interline sales functions.

Since joining TWA in 1966 as a trans­portation agent in Chicago, Pavlus has held a number of managemen.t positions in the marketing, airport services and sales areas of the airline, in eight different cit­ies. In October 1981, he was appointed director of passenger sales for the West­ern region. He was named the staff vice president-passenger sales in 1983.

The- appointment of Ray Reuter as sta­tion manager at Philadelphia has been an­nounced by Norm Harris, regional vice president-airport operations, East. Reuter has a depth of management experience including supervisor-cargo operations and manager-ground operations at LGA; man­ager-on-duty, tower operations and shift manager-passenger services at JFK.

Richard Levasseur has been promoted to station manager at La Guardia. The 20-year TWA veteran formerly was manager­ground services in Boston. His appoint­ment was announced by Norm Harris, re­gional vice president-airport operations.

John Spiciarich has been named direc­tor-inspection and quality assurance at MCI, according to Kenneth W. Johnston, staff vice president -engineering and qual­ity assurance. Spiciarich, who succeeds

John McCarthy, formerly was manager of inspection at JFK. Prior to that he served as service engineer and technical instructor.

Charles Bruns, formerly manager-engi­neering and shops at JFK, has ·been ap­pointed director-field maintenance sup­port at MCI. �He succeeds Chris Doan. Bruns also has held positions in propulsion engineering at MCI and in maintenance training.

Leading Way at PHL TWA will be the lead tenant in a new $68 million international terminal planned at Philadelphia.

'86 lnt'l ... (from page one)

will have 38 weekly transatlantic round­trip services: Two daily 7 4 7 flights from New York and one each from Boston, · Washington and St. Louis, and the new thrice-weekly Los Angeles-Paris nonstop which will be offered for the first time. Having the hub city in Paris will allow TWA to connect Los Angeles, St. Louis, Boston and Washington, D.C. with Zurich, Geneva, Milan, Rome,· Athens and Tel Aviv. These provide alternate routing to TWA's international hub at}FK.

• London - Four daily roundtrips from New York, one daily 7 4 7 roundtrip from Boston, St. Louis, Chicago and Los Angeles, and a daily 767 nonstop to Philadelphia.

• F rankfurt - Two daily nonstops from New York and one from St. Louis.

• Munich- A daily 767 nonstop from New York.

• Rome - 24 weekly flights, including two daily 7 4 7 nonstops from New York,

Publication Honors F847's Crew

Brussels sales manager Roger Hers (right) accepts on behalf of Captain John Testrake and fellow ·crew members· of Flight 84 7 an award for courage and bravery from " Travel Check", a major travel trade publication in Belgium. Alan Dean, editor of the magazine, makes the presentation.

Defense Departm�nt Cites SATO TWAer

Tony LoCascio (right), a SATO agent at Phoenix, receives a Defense Depart­ment "Certificate of Appreciation" from Brigadier General Caleb Archer. The 21-year TWAer was cited for his "exemplary performance wJllch reflects great credit upon him, the Scheduled Airlines Ticket Office and TWA." Tony has been assigned to SATO since 1983.

and daily service from Boston, Washing­ton and St. Louis.

• Spain - 11 weekly nonstops be­tween New York and Madrid, including a daily one-stop between New York and ·Barcelona.

• Tel Aviv - Nine weekly flights from New York, including two weekly nonstops.

• Kuwait/Bombay - Three weekly services from New York.

TWA will also continue to provide daily nonstop service between New York and Lisbon, Milan, Amsterdam and Athens, as well as one-stop flights to Zurich, Geneva, Copenhagen, Vienna and Brussels.

Credit Union Meets Jan. 27 The annual meeting of members of the TWA Credit Union will be held in Kansas City on Monday, January 27 at 7 p.m. at the Adams Mark Hotel (1-70 at Sports Complex), 9103 E. 39th Street.

Nominees for election at the arumal m'eeting are:

Board of Directors: Nominated by the nominating committee are Jane F.

What Next?

Among the gimmicks brought into the computer world just in time for Christ­mas, we notice, was the Great Interna­tional Paper Airplane Construction Kit produced by Simon & Schuster and priced from $29.95 to $39.95, depending on the · computer. The book and software combi­nation is a takeoff on the original paper airplane design contest sponsored by Sci­entific · American. (It's best suited to a Macintosh, we're told.)

If you didn't find one under the tree this year, be of good cheer. Nothing flies better than an 8VzX11 sheet of paper.

Grutzmacher, senior contract sales ·man­ager, to succeedJ.C. Tarwater; Don Hart­man, retired; C.W. Numrich, flight service manager; and D .K. Park, hangar inspec­tion. Mr. Numrich was also nominated by petition.

Credit Committee: W.E. Baughman, supervisor-Getaway authorizations, was nominated to succeed Jane Grutzmacher.

Supervisory Committee: Dennis L, Mann, manager-flight crew training budg­ets, was nominated to succeed Mary Ellen Miller.

3

System Shrugs Off Boggle and Shakes one head in the operations control depart­ment in May 1983. The four are crew schedule, operational planning, flight· dis­patch and operations data systems con­trol; meteorology also comes under the same umbrella.

(Reprinted with the permission of Air Transport World.)

by Henry Lefer

Major weather disturbances, like Hurri­cane Gloria which raked the East Coast, can drive airline passengers crazy with flight delays and cancellations. But this is nothing compared to what they do to an airline's operations people. Come Gloria, ATC delays, a PATCO strike, or mechani­cal problems, they've got to keep the sys­tem up and running, and if not, then get it back·· into shape as fast as possible and without compromising safety. If they don't do it in a timely fashion, not only the pas­sengers suffer; it may cost the carrier a pile of money.

At a large aiiline it's a mind-boggling job, like trying to put together a multi­thousand-piece jigsaw puzzle on a wildly shaking t�ble. TWA has tested and is about to adopt a system that shrugs off the boggle and doesn't mind the shakes. It's developer claims it is the only such system in the world.

To get an idea of what the new system does, let's take a general look at how TWA assigns its aircraft personnel and how it goes about restructuring damaged schedules.

Say the airline's schedule for next month has been set. Aircraft have been designated for each trip, taking. into ac­count the need to have each tail at its · appropriate station at a specific time for required inspections ·or mainten_ance (some 50 types of maintenance are tracked) and to be available for the start of the following day's service. This is one of the responsibilities of the <;>perational planning section within the operations control department. Once operational planning has fixed• the day's routing fqr each aircraft, the airplanes are assigned to flights in TWA's COMMAND computer system.

Crew members have su}?mitted their bids for trips and pairings have been made, taking into account seniority, base domiciles, scheduled training and medical appointments, legalities with regard to duty time limitations as defined by the FAA,. contractual rules or company policy, and cabin staffing levels based on pro­jected load factors. These procedures and the construction of a master schedule for the upcoming month for each crew mem­ber are orchestrated by operations con­trol's crew schedule section, using TWA's Crew Administration Management Sys­tem (CAMS) computer program. Once the flying month has begun, this section also updates each person's schedule when his or her original planned sequence is broken and repairs damaged sequences.

Repairing the damage

Let a delay knock out a few pieces in the carefully constructed pattern and the whole structure may be set shaking. Air­craft may wind up at the end of the day at a place they're not scheduled to be, with the result that they miss maintenance ap­pointments or are unavailable for their first leg the following morning. Crews may wind up away from their domiciles or nearing the end of their legality and so unavailable for duty the neXt day.

It's up to operational planning to repair the damage. If delays are serious, reshuf­fling or replacement of aircraft personnel can be a time-consuming exercise and usually far from perfect because it has to be done right away under great pressure.

Take TWA, with its 165 aircraft, 8,000-plus crew members and a plane landing or taking off every minute and a quarter

4

somewhere in the U.S., Europe or the Middle East. When a massive snowstorm hit the country in the winter of 1982-83, TWA had to cancel 300 flights over a three-day period at its St. Louis domestic hub, 170 of them in one day. Not all of the cancellations were due to the weather as such. Many of them were due to the sheer human inability to reassemble all of the scattered aircraft and crew jigsaw pieces in time.

Said AI Whitmore, staff vp-operations control, in an interview prior to his retire­ment January 1: This probably won't hap­pen again because TWA should soon have a new computerized tool that can help it do in minutes a job that might otherWise take hours, and do it better. The tool is an automated crew reroute software pro­gram developed by Selective Bidding Sys­tems, Inc. of New York. In a test simula-. tion, TWA randomly cancelled 70 flights at the St. Louis hub. Results were impres­sive. Reports Robert C. Koch, manager­aircraft/crew control: ''The SBS system came right back with a solution. It put everything back together again in eight minutes."

In another test from April to August last year on just the Boeing 727 flight crews, the SBS system was run in parallel with TWA's existing crew rescheduling system. The SBS system came up with more economical solutions, persuading Whitmore to recommend its formal adoption.

Whole fleet re-routed

The system also performed well whep. · TWA rerouted its entire McDonnell Douglas DC-9 fleet during galley modifica­tions. Says Koch, "The SBS system al­lowed us to. use two crews less than we would have used, based on the way we normally handled equipment substitution. It handled better than we could have, and the crew productivity savings were substantial."

The existing TWA system, in use for seven years now, requires an individual entry for each crew. The crew controller, alerted to impending illegalities by the CAMS system, goes to the computer for possible alternates for each trip. He then computer-checks the proposed alternates to see if they will be legal. It is so time­consuming, Koch says, that "if there are too many irregularities we might have no choice but to cancel a flight." This situa­tion has been exacerbated by the expan­sion of TWA's hub-and-spoke operation, since local problems may now quickly _ spread throughout the system. And when TWA's St. Louis and JFK hubs are both impacted by weather, "the situation can get horrendous," Koch says.

The SBS system, instead of tackling schedule problems "one-on-one," juggles multiple crew assignments simultane­ously. Drawing on the C AMS data bank, the SBS program quickly searches the ac­tive flights and associated crew pairings in

· -order to find a solution. The program avoids assigning crews that are illegal or who would become illegal on the next trip, taking into account base domiciles. It is also aware of flight schedules and aircraft assignments, which are stored both in the CAMS and COMMAND systems.

No magic cure

Within minutes the computer prints out the optimum solution to the problem, along with options, based on the airline's _. ground-rules. The system doesn't make mistakes, as human operators may under the pressure of a large-scale dis(Uption, so

no time needs to be spent checking its output.

Basic logic of the SBS system incorpo­rates FAA regulations, but these are tai­lored to the airline's own internal rules. The various computer systems communi­cate via TWA's PARS system.

Close coordination

Whitmore, although enthusiastic about the SBS, cautioned that it is not a magic cure for the crew resGheduling problem. It still requires highly competent and exper­ienced operations control people to choose among the options. What the ma­chine considers the best - i.e., lowest cost - solution may not necessarily be best for the airline. But by quickly presenting its error-free options, the sys­tem drastically reduces the time needed to restructure the schedule.

Christian Boegner, president of SBS and author of the crew rescheduling pro­gram as well as several other airline ·software programs, agrees with Whit­more that competent operations person­nel are needed to make the system work. "It's not there to replace them; it's there to help them," he says. Nevertheless, he says, the SBS system permits the job to be done with fewer people.

Another necessity, says Boegner, is that the airline must have adequate data bases on its crews and aircraft and know where its aircraft are at all times. This is no prob­lem for highly automated TWA, Whitmore noted. For example, the Operations Con­trol Center in Hangar 12 at JFK can al­most instantly pinpoint the location of any TWA aircraft anywhere on the far-flung system at any time. From takeoff to land­ing this information is automatically trans­mitted from the cockpit to the COM­M AND system via AC ARS or ARINC high-speed communications links, or by station personnel.

Yet another necessity for a smoothly running operation is close coordination -between various interacting groups. Whit­more said that TWA accomplished this by consolidating four major functions under

A purring machine

Flight dispatch plans the safe and effi­cient operation of each flight, including the best navigational route and the amount of fuel needed. It also constantly monitors flight progress. When necessary, the section works with the captain and operational planning to revise the original flight plan. _

Operations data systems control is like the skilled mechanic who keeps a compli­cated machine purring. This section makes sure that TWA's many computer systems and their interactive data bases work in harmony and work flawlessly. It also debugs software programs.

A mark of TWA's computer sophistica­tion is that it is the first airline to recog­nize the value of and adopt the SBS crew rescheduling system. Judging by the sys­tems the carrier has developed itself, it could probably have come up with a simi­lar system in-house but with many other data processing projects in the works, manpower anq computer-time limitations would have bumped the development too far into the future.

Far beyond primary use

The capabilities of the operational con­trol system go far beyond its primary use for crew rescheduling to avert massive disruptions. It can also handle ordinary, everyday, shorter delays - say, 30 min­utes - by quickly presenting alterna­tives: switching aircraft, etc. When this has to be done "the old fashioned way," manually, the schedulers would probably accept the delay, since it would take them nearly that long to devise an acceptable ·

fix. If the airline is set up for it, as TWA is,

the system can inform other operations what is happening: say, telling mainte­nance about equipment substitutions. Bob Koch says the system is able to schedule aircraft as well as crews and he expects that it can do this well, but he hasn't had the chance to test it.

Arl.ie Nixon's. First Command A story itt the September 10, 1984 Skyliner by aviation historian Ed Peck about the restoration of a Waco AGC-8 that first flew for TWA in 1938 caught Captain- Arlie Nixon's attention because he was among those who flew the Waco. And it reminded him of his own "wacko" experience.

"It happened during my check-out to captain in 1940 ," he recalled. One of our Boeing 308s had carburetor icing and 'crash landed', 'force landed' or 'dead­sticked' - take your choice - in a hay field outside the small town of Pretchett, Colorado on its shakedown cruise, which was supposed to be nonstop from Kansas City to Los Angeles. It landed gear-up just at daylight and the plane was not severely damaged. A ground crew, consisting largely of new flight engineers, repaired it to be flown back to Kansas City with the gear down.

Otis Bryan, who was chief pilot, flew out to Pretchett in a Waco with first of­ficer Ned MacKrille, who was to co-pilot the Boeing back to Kansas City, and my­self for passengers.

Fill 'Er Up! "The Waco had at least two. bad fea­

tures: heel brakes and a battery ignition.

Captain- Bryan had left the generator switch off (he may not know this to this day!) and ran the battery down. With the help of some farmers we took two truck batteries and jump-started the engine, and I took off (Captain Nixon for this flight!) for Kansas City.

"I had a young Boeit}.g engineer named Dick Rousey for a passenger: (Dick later was to be a project engineer on the Boeing 7 4 7 .) It was he who discovered the gener­ator switch was off. We ran out of gas over Pratt, Kansas and I made a dead-stick landing in a little airport just east of town. We walked across the road to a gasoline station, filled up and came on to K. C.

"If there are any inaccuracies -·in my story, make allowances for the 45 years in between. My log shows the flight from Pretchett to Kansas City, including the fuel stop, took 4 hours, 26 minutes."

French Have Last Word

There's an old saying, "The French have a word for it." And therefore, under a 1975 law, English words are not t.o be used to sell or promote a product. Among some 40 firms or groups fined for various infrac­tions, TWA was fined $500 for distribut­ing boarding passes in English at Charles DeGaulle Airport.

January 6, 1986

IMustry News

Eastern Airlines and its flight attend- · ants have been released from federally mediated contract negotiations. If the two sides don't reach agreement by January 20, the company will be free to impose wage and work rule concessions it has been seeking, and the union will be free to strike. Eastern had enjoyed a first-half re­surgence in 1985, but since then its finan­cial outlook has deteriorated due to fare wars and increased competition.

American and United initiated a new round of discount fares which, after grad­ual increases, won't return to normal fare levels until summer. United noted that many travelers were holding back on mak­ing reservations, waiting for the next "special�, such as the "turkey" fares at Thanksgiving and their repetition during the Christmas holidays.

The epidemic of ticket surcharges is spreading from Boston and Florida· to Las Vegas. American Airlines and Continental will add a $7.50 surcharge on each pas­senger leaving Las Vegas, to offset a huge increase in airport fees. Thirteen airlines are suing Clark County, Nevada over what they see as excessive costs.

Chicago proposes a 5¢ per gallon fuel tax to be piped into the city's general fund. If it goes through, airlines serving O'Hare say they'll have no recourse but to add a . surcharge to tickets, as they've done at Boston and in Florida, and intend doing at Las Vegas.

Ozark has nearly doubled its available seats . from St. Louis to eight Florida points and now offers 2.0 daily flights.

Braniff, under former TWAer Ron Ridgeway, must be doing something right or at least half-right. Its traffic in Nov­ember was up nearly 34% over a year ago. On the· other side of the coin, load factor fell to 51.5% from 64.3%.

Pan Am has won DOT authority to pro­vide the first nonstop service between Washington, D.C. and Madrid, continuing on to Rome. Eastern has been given Miami-Madrid rights.

Transportation Secretary Elizabeth Dole announced plans to add a thousand air traffic controllers over the next two years and 500 safety inspectors over the next three years.

The Feeling Is Mutual "You're Going to Like Us . . . .

Depending on the vocal emphasis given to the TWA slogan, it can carry a two-fold meaning. Central Missouri State Univer­sity does "like" TWA, but university offi­cials can also say, ''You're going to like us, TWA," and the saying 'would be just as true.

Since the inception of the aviation pro­gram at ·Central Missouri State in 1968, TWA has provided couri.sel and assistance. This cooperative effort has resulted in the development of one of the major collegiate aviation programs in the United States. In return, the university has provided TWA with a number of highly-trained graduates.

TWA officials were honored recently in recognition of the airline's contributions and continued support of the university's aviation programs. Capt. Vern Laursen, staff vice president -flight crew training, was presented a plaque by school presi­dent Ed Elliott in appreciation of the air­line's support.

In addition to counseling and consulting services, TWA has provided Central Mis­souri State's Department of Power and Transportation with field trip, internship and employment opportunities for its stu­dents, and donations of hardware and software. Donations have included tools, maintenance manuals, training courses) . cockpit procedures trainers, aircraft com­ponents, and ultra sound and x-ray equip­ment. Recently, the airline donated train­ing equipment valued at nearly $ 1 . 5 million. This donation induded a Boeing 7 07 cockpit procedures trainer and eight ·

707 flight-systems training panels, class­room materials, slides and videotapes.

In the past, commercial airlines · hired many pilots who had received aviation training through the military. This is not as true today, however. Capt. Laursen noted that the armed forces are making reenlistment attractive and many pilots are choosing a career in military service. For this reason, airlines are depending

· more on schools such as Central Missouri State University to provide well-trained graduates for the work force. '

Frontier posted a net income of $33.6 million for the third quarter. However, this ·

takes into account a gain of nearly $60 million from the sale of 25 aircraft to United.

Bill Gablin Given the Honor ' � � , r· .;:, '�� : l

-----

Bill Gablin (right), power plant specialist in field service engineering at JFK, presents Air Force wings to his son Paul, who graduated from Laughlin AFB

. in Del Rio, Texas on N oveniber 1. Lieutenant Gab lin is now flying KC-135s out of Altys AFB, Oklahoma. At right he's shown alongside his T-38 trainer.

January 6, 1986

Central Missouri State University president Ed Elliott (left) thanks Captain Vern Larsen, staff vice president-flight crew training, for TWA's support of the university's aviation program.

In addition to the plaque presented to TWA, Capt. Laursen received a plaque in appreciation of his personal interest, co­operation and continued support of the aviation programs at the university. Fred Schieszer, assistant professor of power and transportation at Central Missouri State, made the presentation.

Flight jackets were presented to three members of TWA's training staff by David Brawley, president of the university's chapter of the national aviation fraternity, Alpha Eta Rho. Receiving the jackets were Capt. Laursen and two TWA train­ing managers, Glen Hursh and Lou Czernicky.

Specialized Fields

Central Missouri · State's aviation pro­gram is comprehensive and students have an opportunity to prepare for any of four specialized fields: a career as - a profes­sional pilot; a technical or engineering po­sition in aviation; any one of several spe­cialty fields in aviation - busines s , management or marketing; or an aviation career in government service. Some 250

Texas Air has · ordered 2 5 Boeing 737-3.00s at a cost of $600 million. Western Airlines will buy 12, at a cost of $250 million. United Airlines has set -January 28 as the date for its formal takeover of Pan Am's Pacific routes, assuming the govern­ments involved approve the transfer. Ever since People Express was founded in 1981, chairman Donald Burr has steadfastlessly said it would be never merge, but rely on internally-generated growth. His change in course-the acqui­sition of Frontier Airlines-was, observed the Wall Street journal, prompted by con­cern over developments such as United's purchase of Pan Am's Pacific operation.

Nellis AFB Visit Led by a contingent of TWA Seniors, alumni of several U.S. and European air­lines gathered in Las Vegas the first week in December for the first of what they plan will be an annual convention of interna­tional. airline old-timers.

Organizers of "Air Alliance" were TWA Seniors members Dieter Friedrich of Monaco and Jerry Condon of Boulder City, Nevada. The meeting was held in the Las _ Vegas Hilton.

Highlight of the four-day event was a visit to Nellis Air Force Base where the

students are currently· majoring in one of university's associate, baccalaureate or master's degree programs in aviation.

Specialized aviation facilities are main­tained both on the main campus and five miles away at the university owned and operated Skyhaven Airport. The public use airport is lighted for night flying and offers fuel, hangar and tie-down services. In addition to a variety of flight simulation equipment, the university maintains 25 aircr.aft for flight instruction. Well­equipped aircraft structures, engines and systems facilities are also on campus.

. As well as the standard academic pro­grams offered in aviation at Central Mis­souri State, a number of other services are available. Special classes have been organized and conducted to serve the avi­ation industry. A Flight Instructor Re­fresher Course curriculum has been ap­proved b y the Fe deral Aviation Administration (FAA). Airline crew train­ing on the Boeing 707 is also available. FAA written examinations and flight checks are available from university per­sonnel. Field trip and tour activities are offered school groups of all ages.

An investor who bought control of Provincetwon-Boston Airline last Febru­ary has bailed out, selling his interest to the company's president, who happens also to be a son of PBA' s founder. Regent Air, the "all-frills" airline, has been sold to an investor group. The car-

. rier has lost nearly $40 million since its tikeoff in 1982. United Airlines and its flight attendants, represented by . the Association of Flight Attendants, reached an early- �greement on a new contract to replace the current one which is ainendable May 1. It includes provisions for phasing in 1,ioo Pan Am flight attendants when United takes over Pan Am's Pacific operations.

group witnessed a "war game" drill by F-16 fighters.

Next year's get-together is again planned for December. Active as well as retired airline employees will be welcomed.

Vacation Carry-Over

Non-contract employees who did not take all of their 1985 vacation by December 31 will be allowed to carry-over the unused days through the first quarter of 1986. Individuals should make certain their enti­tled days are recorded accurately with payroll group heads.

5

Travel Tips

Halley's Comet: Astronomers at Flan­drau Planetarium, on the campus of the University of Arizona, say Tucson will be the best place in the United States to view Halley's Comet next spring. Says planeta­rium director Raymond Shubinski, "Tuc­son's latitude is low enough for the comet to be visible throughout its tour of the inner solar system. This, combined with the low humidity and clean desert air, will provide comet-watchers with an· ideal viewing climate." In cooperation with the planetarium, the Sheraton Tucson El Con­quistador will offer a comet-viewing tour package during Halley's closest approach, in April. It will include an educational pre­sentation at the planetarium, use of telescopes and binoculars at a remote de­sert site, briefings by astronomers and a "midnight snack." Amenities will include a Halley's Comet book and tee-shirts. At­tendance will be limited, so if all. your life you've hoped to see Halley's Comet con­tact the Sheraton Tucson at (602) 629-2851.

China: A "super saver" tour of China is offered by Venttires Extraordinaire: A 1 5-day package visiting Shanghai, Suzhou,. Wuxi, Nanjing,. Hangzhou and Bejing is $1560. This includes positive space from San Francisco Stnd throughout China· on CMC; all meals; hotels with private bath; daily sightseeing; transfers, visas and Grand Canal cruise. Departure · on March 7. -

There is also a 17 -day tour adding Xian, Guilin and Canton for $ 1790. Two depar­tures: March 13th and March 20th. Em­ployees, families, retirees, brothers, sis­ters and non-airline companions are eligible. A $400 deposit is required, with balance due 60 days prior to departure. Contact Margaret Littlefield of Ventures Extraordinaire at (4 15) 592-2629.

Portugal: The Hotel Cidadela in Cascais, the colorful fishing village 16 miles north of Lisbon, offers a special 3-night package to TWAers for $60 ppd (singles add $34), · according to general manager Ed Hayek. Includes breakfast; rental car for four days with unlimited mileage (not including in­surance and taxes); plus an intro to Portu­guese folklore and "a lesson in Portuguese gastronomy." Additional nights ppd, with breakfast, $12. The offer is available until March 20.

Eastern Europe: R�or had it (how do they start?) that the Seniors' tour to the Balkan countries this April has been can­celled. Not so; in fact, there are just a few openings for either the April 9th depar­ture or the April 22 tour, according to tour conductor George Friedrich. To book, write to George at 473 Jeanette Drive; Ormand Beach, Florida 3207 4. Phone (904) 673-0752.

London: Through March, Aero-Marine Interline Tours offers "London U nlim­ited", five days in London from $ 199 ppd.

. Daily departures. Package' includes hotel wfb, tax and service charge; continental breakfast daily; cabaret show and dinner; a 4-day pass for unlimited travel on the tube and bus system; a ''London for Inter­liners" guide; a London walking "tour by tape" (bring a portable tape player) and a half-day city tour. For details and a reser­vatiOJ1S form call (201) 729-5004.

New England: The Wings Interline Club has scheduled its 1986 fall foliage tours October 4-6 and October 1 1-13. Hartford is the starting point for visiting Vermont, Olde Deerfield Village in Massachusetts and the birthplace ot' Calvin Coolidge.

6

Along the way there'll be a lakeside picnic and dinner in an old Vermont country inn. The price is $ 1 14· ppd, $150 single, in­cluding two nights at the Ramada Inn in Hartford. Employees, retirees and non­airline companions are welcome. Wings' fall foliage tours always are quickly filled, so make reservations soon. Write to Wings Interline Club; 1 56 Hampton Court; Newington, Connecticut 06 1 1 1 or phone George Hart at (203) 52 1-9245.

Ve r m o n t : Honeysuck l e ' s Inn at Moretown, Vermont offers airline em­ployees a 20% discount now to March 15 and a 30% discount March 1 6-December 14. (Regular rates are $60 with private bath and $50 for shared bath, and include full breakfast and afternoon and evening teas. The antique-furnished inn offers year-round activities and is nearby cross- , country and downhill skiing, canoeing, hiking, tennis and golf. Contact Honey­suckle's Inn; RD 1, Box 740; Moretown, Vermont 05660. Phone (802) 496-6200.

Vacation planner: Trailblazer Safaris of­fers a free copy of its 1 986 Vacation Plan­ner, noting that parents and retired em­ployees are eligible for many of the programs that include air fare. Request the planner from Trailblazer Safaris; P.O. Box 66066; Miami Springs, Florida 33266-0066 or call (305) 594-0810.

Ski Bavaria: Caesar Hotels Interline Va­cations has organized a special "under 30" ski outing to Bavaria. Departure date for the 8-day vacation is February 24. The complete package costs $399 ppd, includ­ing round trip on Air Canada, transfers from Munich to Fussen, hotel with bath, continental breakfast daily, daily ski lift passes and a farewell dinner hosted by Caesar. Lanct portion only of the tour is $ 2 9 9 ppd. Call toll-free 1 - 8 0 0 -4-CAESAR.

French Riviera: An ambitious program covering Nice, Monte Carlo, Corsica and Sardinia has been organized by local alumni of TWA and Pan Am. (Included is a repetition in May of last year's TWA Se­niors tour to the area.) For details write to TWA retiree Dieter Fririch c/o the Inter­national Airlines Alumni Association; 1405 Vegas Valley #278; Las Vegas, Ne­vada 89109. The address in Europe is 14, Quai Antoine I; Monte Carlo, Monaco. Please enclose a postage-paid, self-ad­dressed return envelope.

Greece: Chandris Hotels offers extra­special rates now through March 31 in Athens and on the island of Chios. Rates at the Athens Chandris are $16 single, $20 double and include buffet breakfast, serv­ice charge and taxes and hourly shuttle to the city center. Rates at the Chios Chan­dris are $13 single, $22 double and in­clude continental breakfast, choice of lunch or dinner and service charge and taxes. For a reservations form, contact Chandris Hotes in the U.S. at (800) 223-0848; in New York, phone (2 12Y 586-8370.

Lake Tahoe: Lake Tahoe International Tours offers a variety of ski packages now through April with choice of Heavenly Valley, Squaw Valley, Alpine Meadows, Si- ·

erra Ski Ranch and Kirkwood Ski Resort. Packages include skierized auto, en­tertainment, daily whirlpool spa soak, ca­sino scrip and discount coupons for restau­rants. For folder and reservations form, call (9 16) 541-0353. Ask for the "show 'n' snow" ski special.

Europe. Through March, 1986 Interline Representatives (IRL) is offering tours to London (8 days) from $269; London and countryside (9 days) from $428; London & Paris (10 days) from $448; Paris (8 days) from $308; London, Paris & Am­sterdam (10 days) fro� $49�. Includes

On Road to Atlanta, First Stop London

Runners from four cities put together a TWA team entry in the recent World Airlme Road Race in London's Hyde Park .. They didn't win but "maybe next year," says Chicago's Kent Romanus, "when we hope to see a bigger team in Atlanta." Pictured (from left) are Kent, Bill Reisen (MCI), Cliff Collis (LHR), Ellen and Gerry Kumpf (JFK), Lisa Tramontano (JFK), Linda Oliveto (JFK) and Paul and Danny Batliner (MCI).

Evans Wins Las Vegas Golf, T�urney

Keith Evans (left) won the ninth annual Las Vegas golf tournament. He's shown receiving the Tom Troup Memorial Trophy from Quincy Troup.

roundtrip, space-available via Air Canada from Montreal or Toronto, all land ar­rangements in Europe including positive air between London and Paris or Amster­dam. The same tours, plus others from Frankfurt, Zurich and Munich, will be of­fered from April into the fall of 1 986. Posi­tive space add-ons available on. Air Canada from $104 to $ 144. SA add-ons also avail­able .from Air Canada's U.S. gateways to Montreal and Toronto. Eligible for both land and air are employees, families, par­ents and retirees. ·For details contact IRL at (800) 828-0046; in New York (212) 840-6727.

Tahiti: Interline Representatives, Ltd. offers a new, positive space package, with departures from · Los Angeles every Wednesday and Saturday. The tours are 7, 10 or 1 1-night stays in Tahiti at the new Hotel Puunui, or 3 nights in Tahiti with 4, 7 or 8 nights in Moorea. The 7 -night stay in Tahiti cost $895, including air fare, service charges and taxes and airport transfers. For details contact IRL at 25 West 39th Street, New York 1 0018. Phone toll free (800) 828-0046. In New York phone (2 12) 840-6727. '

Caesar Hotels, the St. Louis based in­terline tour operator, has extended tour eligibility to part -time employees with six months seniority, Bobbie Levy of the New York reservations center reports. ·

In Memoriam

Lester "Les" E. Satterlee, 68, retired inspector, MCI, and president of the Local 1650 TWA Seniors chapter, died on November 29. Mr. Satterlee retired in 1979 after 37 year.s with TWA. He was world­famed for his rose garden. His wife, Rosalie, survives.

Calvin Miller, 93, a California retiree, died on Oc­tober 8. Mr. Miller was with TWA from 1944-59.

Julius T. Garera, retired mechanic, LGA, died on November 22. He was 80. Mr. Garera was with TWA 20 years, from 1951 to 1971. His wife, Mar­garet, survives.

Word has been received of the death last August of Eugene J. Callan, retired lead ramp serviceman, LGA. Mr. Callan, who was 72, retired in 1978 after 22 years with TWA.

·

Kenneth D. Dowell, retired maintenance engi­neer at MCI, died on November 30 at age 72. Mr. Dowell retired in 1978 after 26 years with TWA. His wife, Veta, also a TWA retiree, survives.

Tyler J. Snodgrass, retired radio mechanic at Kansas, MCI, died on November 24 only three weeks after retiring on November 1. He was 61, and had been with TWA 34 years. He is survived by his wife, Georgene.

Fred B. McLeod, 88, died in Van Nuys, California on November 19. Mr. McLeod was with TWA 25 years, retiring in 1962.

Floyd F. Keller, 53, ramp serviceman at Los Ange­les, died of a heart attack on December 1 while on medical leave. Mr. Keller was with TWA 26 years, starting as a commissary clerk. He was promoted to ramp serviceman in 1962. He is survived by his wife , Virginia , and several children and grandchildren.

January 6, 1986

Seniors Pierre Loubet, PAR, Jan. 3 1 (35) Manual Angelina, LIS, Nov. 4 (34) Marguerita Armstead, em, Nov. 1 (16) Ronald J. Bellengi, NYC, Nov. 1 (29) Carol E. Coonley, STL, Nov. 1 (16) Mary R. Doyle, CMH, Nov. 1 (38) Robert E. Elder, JFK, Nov. 1 (29) Robert V. Hartnett, ORD, Nov. 1 (34) Raymond E. Hosman, MCI, Nov. 1 (30) Maurice J. Lundrigan, JFK, Nov.- 1 (29) Edward W. Mountfort, JFK, Dec. 1 (35) Donald E. Odell, MCI, Nov. 1 (23) Roy M. Sanders, SFO, Nov. 1 (33) Edward Simmons, MCI, Nov. 1 (26) Robert V. Smith, PHX, Nov. 1 (30) Edward F. Walden, JFK, Nov. 1 (42) David C. Bloomberg, MCI, Dec. 1 (26) Filomena Decaprio, JFK, Dec. 1 (21) Marion E. Evitts, MCI, Dec. 1 (33) Fr�cesca L. Gordon, LAX, Dec. 1 (14) James B. Harvey, MCI, Dec. 1 (38) James A. Heard, SEA, Dec. 1 (33) H.J. Howell, PHL, Dec. 1 (25) Harold A. Hyne, LAX, Dec. 1 (39) Lewis B: Judd, JFK, Dec. 1 (34) Philip D. McCaffrey, MCI, De�. 1 (23) Billy E. Orr, MCI, Pee. 1 (32) Mary V. Owen, IND, Dec. 1 (9) Bill H. Savage, OKC, Dec. 1 (29) LaMar M. Scown, MCI, Dec. 1 (29) Larry J. Sieve, MCI, Dec 1 (43) Fred E. Vogel, MCI, Dec. 1 (25) Jack F. Wilcox, MCI, Dec. 1 (33) Genevieve Albetta, NYC, Jan. 1 (20) Emily Ann Alldredge, MCI, Jan.1 (42) Clifford A. Allen, MKC, Jan. 1 (21) ·

Betty J. Allison, LAX, Jan. 1 (19) Martin Amodeo, JFK, Jan. 1 (33) Eugene C. Anderson, MCI, Jan. 1 (34) Judith A. Anderson, MCI, Jan. 1 (24) Albert R. Astore, JFK, Jan. 1 (29) Peter S. Badalamente, JFK, Jan. 1 (34) Raymond L. Baker, LAX, Jan. 1 (26) Glenn R. Bales, MKC, Jan. 1 (29) Donald S. Barndt, STL, Jan. 1 (21) M.L. Beers, MCI, Jan. 1 (29) Mildred H. Behnke, SFO, Jan. 1 (33) William R. Bevan, PIT, Jan. 1 (37) Robert L. Bichel, MKC, Jan. 1 (15) Anthoriy Boelard, JFK, Jan. 1 (19) Helen T. Boles, JFK, Jan. 1 (30) Veronica Anne Booth, LAX, Jan. 1 (34) Robert }. Braconnier, PHL, Jan. 1 (35) Dorothy Brahney, EWR, Jan. 1 (41) Ralph E. Brewer, SFO, Jan. 1 (20) Gertrude L. Bromberg, em, Jan. 1 (15) Frances J. Brooks, MKC, Jan. 1 (24)

-

Betty J. Brown, STL, Jan. 1 (33) E.R. Buckman, MCI, Jan. 1 (21) Kathryn H. Bulloss, NYC, Jan. 1 (24) Josephine M. Byrne, MKC, Jan. 1 (24) Peter A. Campisano, EWR, Jan. 1 (21) Robert 0. Carlson, JFK, Jan. 1 (31) Donald W. Carsten, MCI, Jan. 2 (29) Robert D. Carter, STL, Jan. 1 (31) Anthony J. _Cecere, JFK, Jan. 1 (25) Edward A. Charletta, JFK, Jan. 1 (31) F.L. Chastain, MCI, Jan. 1 (19) Sylvia B. Chilli, JFK, Jan. 1 (25) Robert G. Cleveland, STL, Jan. 1 (30) Maxine V. Coates, MKC, Jan. 1 (17) Dorothy L. Conner, JFK, Jan. 1 (32) Dorothy J. Conti, MKC, Jan. 1 (25) Richard- E. Conway, LAX, Jan. 4 (37) Kathleen E. Coupland, NYC, Jan. 1 (27) Sadie E. Craft-Baker, JFK, Jan. 1 (20) Wilbur D. Crawford, MCI, Jan. 1 (29) George H. Cruickshanks, JFK, Jan. 1 (21) Lee Daugherty, STL, Jan. 1 (28) Lester R. David, JFK, Jan. 1 (26) Loren H. Davis, MCI, Jan. 1 (26) Charles E. Day, Jr., Jan. 4 (32) Ralph DeMarco, JFK, Jan. 1 (26) Joseph E. DeVonish, JFK, Jan. 1 (20) Walter A. Dewey, JFK, Jan. 1 (26) Salvatore DiFelice, EWR, Jan. 1 (16) Alan P. Durbin, STL, Jan. 1 (J3) Thomas E. Emerson, lAD, Jan. 1 (33) Francis A. Esposito, JFK, Jan. 1 (22) Mildred I. Evans, MKC, Jan. 1 (20) Julia A. Fadde, NYC, Jan. 1 (15) Ellis Fairhurst, JFK, Jan. 1 (20) Thomas P. Fennessey, CVG, Jan. 1 (32) Carl Ferrara, MCI, Jan. 1 (40) Esther Fetter, SFO, Jan. 1 (19) Robert A. Fidago, PIT, Jan. 1 (35) Anna Finn, NYC, Jan. 1 (20)

January 6, 1986

Donna P. Flagerty, JFK, Jan. 1 (33) Thomas M. Fogarty, MCI, Jan. 1 (29) Priscilla Maryse Ford, LAX, Jan. 1 (30) Philip J. Frank, PHX, Jan. 1 (29) Glenn-D. Garrison, MKC, Jan. 1 (28) Keith A. Garside, MCI, Jan. 1 (33) Jesus S. Garza, SFO, Jan. 1 (34) .,. Virgil E. Gericke, STL, Jan. 1 (36) Harold R. Giblin, JFK, Jan. 1 (21) Jane Gillespie, JFK, Jan. 1 (21) Raymond E. Girvin, MCI, Jan. 1 (17) Lawrence Goldstein, JFK, Jan. 1 (23) Eugene R. Goodpasture, MCI, Jan. 1 (20) Marsh A. Graham, MCI, Jan. 1 (13) David E. Grigg, JFK, Jan. 1 (39) Jennie Grigutis, CHI, Jan. 1 (19) Thomas A. Grogan, JFK, Jan. 1 (28) Arthur C. Grosdidier, MCI; Jan. 1 (35) James W. Hackett, LAX, Jan. 1 (32) Ursula C. Halter, MKC, Jan. 1 (24) Russell Hamler, PIT, Jan. 1 (39) Robert E. Hammer, DCA, Jan. 1 (19) . Edward D. Haney, MCI, Jan. 1 (34) Carol J. Hayungs, MKC, Jan. 1 (29) Mary Hedley, LAX, Jan. 1 (33) David Hennessy, TUS, Jan. 1 (29) Katherine L. Hensley, MKC, Jan. 1 (27) Carol A. Herron, STL, Jan. 1 (22) Helen Louise Hilliard, LAX, Jan. 1 (18) Anna K. Hoehn, MKC, Jan. 1 (37) Muriel A. Hoffman, MKC, Jan. 1 (33) Glen E. Holcomb, MCI, Jan. 1 (29) Vilas S. Horstmeyer, JFK, Jan. 1 (32) Richard Hubenet, LAX, Jan. 1 (33) Charles F. Hunter, JFK, Jan. 1 (17) Michael F. Hyson, STL, Jan. 1 (22) William G. Irwin, LAX, Jan. 1 (29) Alice Leona Johnson, MCI, Jan, 1 (20) Armour D. Johnson, MCI, Jan. 1 (35) Dilys R-. Johnson, MKC, Jan. 1 (10) Cecil E. Jones, BNA, Jan 1 (30) Bernard J. Kelly, BOS, Jan. 1 (37) Florence Kelly, JFK, Jan. 1 (19) John J. Kennedy, ORD, Jan. 1 (44) Russell Kennett, Jr. , CMH, Jan. 1 (28) Roberta L. Kimble, MCI, Jan. 1 (18) Jack Kirshenblat, JFK, Jan. 1 (31) Theodore W. Klingbeil, PHX, Jan. 1 (18) Elizabeth P. Knehr, BWI, Jan. 1 (26) John R. Knoblauch, JFK, Jan. 1 (37) Herbert W. Kolb, PHX, Jan. 1 (24) Michael Kostyk, JFK, Jan. 1 (39) Warren J. Kuhn, MCI, Jan. 1 (21) Govert J. Kuypers, LAX, Jan. 1 (23) Aaron M. Lankford, SDF, Jan. 1 (26) Larry G. Lawler, MCI, Jan. 1 (21) Joseph R. Lemire, JFK, Jan. 1 (27) Otto Lindermayer, JFK, Jan. 1 (43) Fred C. Lingenfelser, JFK, Jan. 1 (32) Durell Locke, STL, Jan. 1 (20) Robert A. Lowe, MCI, Jan. 1 (16) William H. Lusk, lAD, Jan. 1 (42) Stanley R.W. MacKay, �c. Jan. 1 (26) Walter Maczewus, MCI, Jan. 1 (23) Richard F. Maerki, JFK, Jan. 2 (33) Margart M. Maguire, JFK, Jan. 1 (29) Joseph A. Maresco, LGA, Jan. 1 (24) Doris C. Martin, STL, Jan. 1 (32) Sara L. Matto, JFK, Jan. 1 (34) Dillard McDaniel, Jr. , MCI, Jan. 1 (29) Mary Ann McCarthy, MCI, Jan. 1 (32) Roy L. McFarland, MCI, Jan. 1 (12) Patrick McGrath, JFK, Jan. 1 (36) Wallace F. McGreevy, LAX, Jan. 1 (40) Kenneth R. Mcllvain, MKC, Jan. 1 (29) Leah E. Mcllvain, MCI, Jan. 1 (23) William McKiernan, JFK, Jan. 1 (29) Chris McMullin, CMH, Jan. 1 (30) Charles H. McNeill, STL, Jan. 1 (32) Merlin E. Morris, CMH, Jan. 1 (32) Donald C. Nehren, DEN, Jan. 1 (35) Richard A. Neupert, STL, Jan. 1 (29) Nancy E. Nickel, CMH, Jan. 1 (29) Dolores M. Noteman, MKC, Jan. 1 (39) Frederick J. O'Donnell, PHL, Jan. 1 (35) Russell E. Olson, LAX, Jan. 1 (34) Irene C. Osburn, LAX, Jan. 1 (31) Ernestine C. Overland, STL, Jan. 1 (21) Roy W. Parker, MCI, Jan. 1 (34) Jerry Pascarella, SFO, Jan. 1 (32) Stephanie Pearl, JFK, Jan. 1 (21) Justin G. Perrin, DTW, Jan. 1 (37) Donald A. Petersen, SFO, Jan. 1 (29) Neville L. Phelps, MCI, Jan. 1 (19) Robin A. Philp, MKC, Jan. 1 (34) John V. Piel, STL, Jan. 1 (40) Dorothy S. Plaskett, NYC, Jan. 1 (15) Rudolph Popolo, JFK, Jan. 1 (30) Dale V. Povenmire, SFO, Jan. 1 (39) Stanley Pytel, JFK, Jan. 1 (39) Arthur W. Queensen, STL, Jan. 1 (23) LaVerne M. Racz, STL, Jan. 1 (22) Mary B. Reade, JFK, Jan. 1 (20)

-Josane Swain (right), account manager at Dallasi_Ft. Worth, pre�ents tickets to any TWA destination to Gloria and Kevin Harding. Mrs. Harding was c�o­sen from 27 000 entrants as grand prize winner of the 7-Eleven Cup Senes Finals Givea�ay at the Texas State Fair, a mafor cycling event. .

Northeast Seniors Elect Officers

. I

/\ . \ • . i.

The Northeast chapter of the TWA Seniors has elected a new slate of officers for 1986. Pictured (from left) are Ken Miller, 2nd vp; Dan McCarthy, 1st �; Beth Miller, president; John Budek, treasurer, and Andy Shumelda, tour di­rector. Ralph Dowdell, secretary, was not present for the photo.

Getaway 'Club 60' Aids Oldsters TWA's Getaway Vacation packages have long been the most popular with Ameri-

_cans traveling in Europe and the Middle East. Now the airline is introducing a new travel concept - "Getaway Club 60" -specially for older travelers.

Getaway Club 60 offers a choice of 27 itineraries iri Europe, tailored· specially for people. age 60 and over, -including 1 0 pack­ages featuring a luxury cruise. Tours are available in two price categories - First Class and Senior Saver. All include accom-

. modations and travel by luxury motor­coach, as well as sight�eeing, most meals, and highlight events, plus the services of a tour director throughout.

The tours are reasonably priced and al­low plenty of time to explore each stop on the itinerary. For exampl�: a 14-day "Ibe­rian Holiday'' in Spain and Portugal, from $398 to $498; ''Best of Britain," 15 days from $549 to $649, and a 17-day tour of Italy, Switzerland, _ France and England, from $698 to $798. Prices are per person, plus air fare.

Each Getaway Club 60 traveler will receive:

• No-fee Bank America travelers checks by mail;

• No-fee travel protection plan through Access America (a subsidiary of Blue Cross/Blue Shield), covering trip cancella-

tion, medical or legal emergencies while in Europe, and, if necessary, medical evacua­tion back to the United States;

• Safe arrival notification - an individ­ual, designated by the Getaway Club 60 passenger, will be notified upon the trav­eler's safe amval at his or her destination;

• $500 travel certificate. Each Get­away Club 60 vacationer will have a chance to win a $500 certificate good for redemption against future air travel on TWA;

• Voucher to receive a 25% discount on passport photos through Sears Portrait Studios, and

• Membership in Club 60, including free subscription to newsletter, future cat­alogs containing special travel opportuni­ties, and rebates on selected travel merchandise.

In addition, holders of TWA's VSP Se­nior Pass have the added benefit of a_ sub­stantial reduction in air fare.

All Club 60 tour packages will be availa­ble from February through December 1986. They must be purchased in con­junction with transatlantic travel on TWA. Details are contained in a 7 2-page brochure.

Airfone Extended 2 Years

Airfone's experimental authority for in­flight telephone service had been ex­tended for two more years by the Federal Communications Commission.

7

Home, Home· On the Plane The growth of aviation in Texas and the significant role it has played in the devel­opment of the state is the focus of ''Reach for the Sky", an exhibition at the Univer­sity of Texas Institute of Texan Cultures in San Antonio. The exhibition, which opened last fall, will run through June 8, 1986.

Produced by the institute and made possible by a grant from Southwest Air­lines, the exhibit charts the course of avia­tion in Texas as a colorful flight through history. Along the way ''Reach for the Sky" discovers the many Taxans who set out in search of adventure by unsaddling ·their horses and climbing into an airplane cockpit.

From early visionaries like Jacob Brodbeck and William Custead, through two world wars, to today' s journeys into space, Texans have been reaching for the sky. Their story is chronicled in "Reach for the Sky".

Historic Photographs The exhibit features five major sec­

tions: ''Myths and Machines", ''Between the Wars", ''World War II", ''Jet Age" and "Space Age". Each incorporates historic photographs and artifacts depicting the people, places and events that are part of the history of aviation in Texas.

The exhibit also features several audio­visual presentations including a video game for aspiring barnstormers, the view from the cockpit, a day in the life

·of an

airplane and even a few "flighty" melodies. For children there are activities such as the ''history mystery" and a puppet show.

- Among special programs scheduled ary ''Black Wings: American Blacks in A via-

Marilyn In TWA's terminal at Kansas City is a display of flight attendant uniforms down through the years. The exhibit prepared by Clipped Wings is of museum quality and its airport setting is "a natural'' - more likely, certainly, than an Army base.

But there it is, at Fort Hood, Texas -Marilyn Genz' infiight service smock on display in the 1st Cavalrv Division's

gy

Q.M�roN ;,_� ' 4-NO. fER.r5'.t.- · MlEJ�tSCB

(-·lvS;�c GV CHQ!� S'MITf1 .

This Texas cowboy traded in his trusty steed for a The rush of air over an open cockpit doesn't faze this Stearman. The " TAT " on the side of the plane stands for couple on their dreamlike flight. The illustration was the Texas Air Transport, not the TWA predecessor, Transcon- · cover to sheet music for the song "My Little Loving Aero tinental Air Transport.

· Man" published in 1912.

tion", February 12-March 9, and "The Lu- -nar Landing Module", March 1 1-June 8.

Complementing the exhibit is the book, "Aviation in Texas: An Illustrated His­tory", by Jay ·Miller and Roger BilsteiiV. This account of civil and military aviation in Texas takes readers on a journey from Jacob Brodbeck's reported flight in 1865-38 years before the Wright Broth­ers' flight-to establishment of NASA's_

a museum.

The TWA veteran flight attendant, who retired last August after 30 years with TWA, also is a "veteran" of the Army, where she earned the distinction, "Sweet­heart of the 1st Cavalry Division" during the Vietnam War.

This came about when, in 1969, she spent part of her vacation, in July and

Manned Space Center in Houston in 1958, known today as the Johnson Space Center. Bilstein and Miller tell intriguing tales of Confederate balloons and blimps, early air races, barnstorming, aircraft de­sign and construction, military training schools, Women's Airforce Service Pilots (WASPS), rocketry and commercial air­lines. It's available at the ins_titute store and by mail order.

e 1 s Ca a again in December, visiting with the com­bat troops. Her tour was at the invitation of Brig. Gen. E.B. Roberts, then com­mander of the 1st Cav. She had met him on one of her TWA flights to Vietnam under TWA's contract with the Military Airlift Command (MAC).

·Her smock now displayed in the 1st -Cavalry museum is highly decqrated with 394 different military insignias given her by soldiers during the three years she worked the MAC flights. The decorations weigh more than 20 pounds.

Marilyn was invited to Fort Hood last October to make the presentation of her prized possession to the museum.

In the course of her visit Marilyn added to her personal collection of military memorabilia a ''U.S. Government Motor Vehicle Operator's Identification Card" is­sued October 7, 1985. That was so she could drive an M-1 tank.

Marilyn estimates she flew 24 million miles in her 30 years with TWA. She's been practically everywhere in the world except China and India, and wants to visit them next year.

The Institute of Texan Cultures is lo­cated at Durango Boulevard and Bowie Street on HemisFair Plaza in downtown San Antonio. Exhibit hours are 9 a.m. to 5 p.m. , Tuesday through Sunday. Admission is free and parking is $1.

·

For more information on "Reach for the Sky" write the Institute of Texan Cul­tures; P.O. Box 1226; .San Antonio, Texas 78294, or call (5 12) 226-7651. ·

the Elgin National Watch Co. A co-worker who had been an airline hostess put the bee in her bonnet, and less than two weeks after she applied, Marilyn was in training with TWA in Kansas City.

''It was just going to be for six months, and then come back and work at the watch factory," she told an interviewer. "Thirty years has been a long time, but TWA has been good to me," she said.

Souvenir photo to prove she drove an M-1 tank.

Mter retiring last year Marilyn re- · turned home to Illinois to be near her fam­ily. She now works for a jeweler in Dun­

. dee, near Elgin, where it all started for her in June, 1955. She was then working for Helicopter ride to Fort Hood.

TWA