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Empowered Cities Technology Needs Assessment Cecile Puretz, Program Manager [email protected] TipSF.org/Digital-Equity
Transcript of [email protected] TipSF.org/Digital-Equity Led by ...
Empowered CitiesTechnology Needs
Assessment
Presented by Cecile Puretz
Led by Thriving in Place (TIP)
Cecile Puretz, Program [email protected] TipSF.org/Digital-Equity
OverviewThriving in Place (TIP) is conducting a citywide Needs Assessment looking at the barriers and unmet needs of SF residents with disabilities and older adults (60+) during COVID-19.
Results of this study will be shared with the Department of Disability and Aging Services (DAS) and Mayor’s Office on Disability (MOD) as part of COVID-19 response in San Francisco.
We will use the results to:1. Inform how COVID-19 has impacted access to
technology for residents. 2. Inform the City’s strategy for expanding access to
Internet, devices, AT, training, and digital literacy support.
3. Inform how to proceed with the virtual Disability Community Cultural Center
Why Does Digital Equity Matter Now?● COVID has intensified the “digital divide” for people with
disabilities, older adults (60+) and multiply-marginalized communities.
● Technology is vital to maintaining connection to essential services, healthcare, and social connection.
● Over 100,000 San Franciscans lack Internet access.● Closure of computer labs, libraries, and senior centers. ● Greater need for accessible virtual spaces and services.● Increase in social isolation and loneliness.
A survey of 2000+ residents measuring...
Access to Devices
Internet Access
Barriers DigitalSkills
Access to Services
COVID-Response Technology Survey
Telehealth
Community Stakeholders● Older Adults (60+)● Adults with Disabilities● Veterans ● Transition-Age Youth (18-24)● Low-income residents of
SROs & Supportive Housing● Unhoused communities● Limited English/Monolingual
Communities● Multiply-marginalized
communities: African-American, Latinx, Indigenous, Asian, Pacific Islander, and LGBTQIA+
Community Advisory CommitteeSFPL Deaf Services Orkid Sassouni
The Arc of SF DeMian Williams
Transition-Age Youth Leif Allen Pope
Mission Neighborhood Centers Healthy Aging & Disability Resource Center
Aurora Alvarado
Self-Help for the Elderly Winnie Yu
Veterans’ Justice Courts Jason Chittavong
Bayview Senior Services Adult Day Health Raenika Butler
Community Living Campaign & Dept. of Rehabilitation Assistive Technology Advisory Committee
Jennifer Walsh
Community Advisory Committee
CCSF Disabled Students’ Programs Maia Scott
ShelterTech & CODE Tenderloin Asim Brooks
Disability:IN Hannah Chadwick
Depression & Bipolar Support AllianceSenior & Disability Action (SDA)
Wendy
Independent Living Resource Center of San Francisco (ILRCSF) Assistive Technology Services
Marisol FerranteLana Nieves
Urban Jazz Dance Company Mr. Antoine Hunter & Zahna Simon
Cross-Departmental City Working GroupOffice of Digital Equity Alexander Banh
Mayor’s Office on Disability Nicole Bohn
Thriving in Place Rachel Lovett
SF Public Authority IHSS Kelly Dearman
Age and Disability Friendly SF Valerie Coleman
SF Tech Council Karla Suomola, Andrew Broderick
Department of Disability & Aging Services
Shireen McSpadden, Cindy Kauffman, Melissa McGee, Paulo SaltaValerie Coleman
Independent Living Resource Center Lana Nieves
CBO Partners
Some of our Disability Community PartnersPaul K. Longmore Institute on Disability Mayor’s Office on Disability
Creativity Explored SFPL Access Services
The Arc of San Francisco Support for Families of Children with Disabilities
Independent Living Resource Center of SF Senior and Disability Action (SDA)
Pomeroy Center Depression and Bipolar Support Alliance
CCSF Disabled Students’ Programs San Francisco Women Against Rape Disability
AccessSFUSD Transition Partnership Programs Disability Visibility Project
Lighthouse for the Blind and Visually-Impaired The Kelsey
Some of our Older Adult Community Partners Bayview Senior Services COVIA Well Connected
Self-Help for the Elderly Ruth’s Table Bethany Center
On Lok SF AIDS Foundation 50+ Network
Openhouse WISE Health
Shanti Project (LGBTQ+ Aging & Abilities Network) Institute on Aging (IOA)
Felton Institute Jewish Family & Child Services (Seniors at Home)
SOMA Pilipinas Family Caregiver Alliance
Mission Neighborhood Centers Aging and Disability Resource Centers (ADRC)
Some of our Partners serving Unhoused Communities, Veterans & Transition-Age Youth ShelterTech San Francisco Dept. of Veterans Affairs
LavaMae Tenderloin Community Business District (TLCBD)
St. Anthony’s Delivering Innovation in Supportive Housing (DISH)
CODE Tenderloin Community Forward SF
Larkin Street Academy
HealthRight 360
TODCO
Regional Digital Equity CoalitionThe Regional Digital Equity Coalition is a
newly-forming group of Bay Area disability and aging advocates working to bridge the digital divide for our
communities.
Methodology Digital Survey in 6 languages Phone “Social Call” Survey Printed Survey in 6 languages
ASL Vlog
Braille Survey
Meals on Wheels CBO Partnerships
Low-Income Housing/SROsAssisted Living Pop Up Care Villages
Focus Groups● 10 Focus Groups● 6 people each ● Offered in 6 languages ● ASL & Captioning ● Facilitated by Advisors● $100 Gift Card
Outreach Toolkit
www.tipsf.org/digital-equity
● Links to Surveys/6 languages ● Downloadable Flyers● Phone-Based Survey Script● ASL Video● Outreach Talking Points● Sample Social Media● Community Advisor Bios
Strategic Planning Process TimelineJanuary-March 2021 Planning Phase:
1. Field Research2. Assembled Advisory Committee 3. Developed survey instruments4. Conducted 40 In-Depth Interviews
March - April (8-10 weeks) Implementation of Needs Assessment
April 2021 Conduct 10 Focus Groups
May 2021 Analysis & Evaluation of Needs Assessment data collected
May/June 2021 Final Report & Recommendations
