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Digital Workplace Transformation @Porsche Informatik€¦ · Digital Workplace Transformation...
Transcript of Digital Workplace Transformation @Porsche Informatik€¦ · Digital Workplace Transformation...
Digital Workplace Transformation @Porsche InformatikThomas StrasserGlobal Chief ArchitectWW Digital Workplace Practice Area
Gerald SixDelivery Manager PointnextAdvisory & Professional Services DACH & Russia
Who is HPE Pointnext
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Advisory Envision and define
ProfessionalDesign and implement
OperationalConsume and simplify
What’s our impact
11,000IT projects delivered per year
$8Brevenue
80countries
30+ecosystem partners
25,000IT experts globally
HPE Pointnext Advisory & Professional Servicesfrom supporting to define an IT strategy until handover a working solution
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Transformation Workshops
Readiness Workshop
IT Strategy & Architecture
Roadmap Service, Project Planning
Projekt Delivery
Operational Services
Formulation of project assignments and implementation of the project or subprojects according to
structuring and strategy.
Develop the IT strategy and key principles for future architecture and implementation priorities.
Formulated business goals, the necessary initiatives and essential next steps
Service packages with focus on roadmap, architecture and project development. Planning the project process.
Creating business case and budget in detail.
Technical, organizational adaptation for new technologies (e.g., Office 365, Azure Stack, )
Management of Change
Handover to operation till outtaskingPay a you go! Xaas
Advisory Services
Professional Services
Operational Services
HPE’S journey to Office 365From analysis to implementation
• Analysis of solutions: Google, Office 365,on-premises greenfield
• Duration: 3 months
• PoC of Google,Office 365
• Environmental preparation
• Analysis of results
• Solution recommendation: Office 365 with Enterprise Services added
• Duration: 9 months
• Directory readiness
• Network readiness
• Client readiness
• Support readiness
• Pilot
• Duration: 8 months and we had the largest corporate split going on at the same time delaying some elements
• Migration of 70K user mailboxes to Exchange Online environment
• 70K users enabled for OneDrive
• 12K SharePoint sites migrated to SPO (40%)
• 70K user PCs migrated to new AD forest, management infrastructure
• Duration: 3 months
• Migration of 280K user mailboxes to Exchange Online
• 280K users to enable for OneDrive for Business
• 116K SharePoint sites to migrate to SPO (40%)
• Duration:
‒ Exchange: 4 months‒ SharePoint: 12+ months
as many application specifics
Future Investigation Futures PoC
2014 2015 2016
Production Readiness HPI Migration HPE Migration
Please find attached the whitepaper we developed together with HPE-IT and the case study companion slide about it. https://www.hpe.com/h20195/v2/getdocument.aspx?docname=4AA6-6004ENW
HPE Pointnext for Microsoft 365Your trusted partner for the complete digital workplace transformation
HPE educates clients on key decision areas and required changes to their existing environment before the move and adoption of Microsoft 365
Advisory &Transformation
HPE assists clients with needed changes to their current environment and expertly migrates existing workloads and devices to Microsoft 365
Professional
HPE provides clients with post-migration and break-fix support as well as operation out-tasking for the Microsoft 365 platform
Operational
Secure workplaceWorkplace enablementMicrosoft 365
Digital Workplace servicesHPE Pointnext – Intelligent Edge Practice area
Transform, with minimal business disruption, your legacy, cost inefficient and siloed productivity tools to a seamless hybrid cloud Microsoft 365 digital workplace platform.
Utilize the recent Microsoft 365 and Azure platform capabilities to make your digital workplace easy to use and enabling the end-users to become more efficient in their day-to-day work.
Protect your data and intellectual property in the digital workplace with reliable and well integrated information security solution responding to the latest cyber-security trends.
Office 365 – „Periodic Table“
8Quelle: https://beta.jumpto365.com/Kaizala
Target platform
Transform your digital workplace to hybrid Office 365Minimal disruption of your business is our priority
Source systemsMessagingMigrate email, calendar, contacts, archives and other messaging data including mailbox permissions and important client application settings.
CollaborationMove and restructure content with metadata and access permissions as well as transform viable applications and collaboration system customizations.
CommunicationReplace a legacy conferencing and telephony system with on-premises platform or Cloud PBX including dial-plans, voicemail, call forwarding and other important settings.
Hybrid Solutions
Public cloud
Private cloud
Microsoft Office 365
Hosted Office Servers
Office 365 Dedicated
On-premises
Office Server products
Core components
Advanced components
Other data sources*
*Other sources such as media server, project server or social collaboration system.
Toolset for Microsoft 365 hybrid solutions
Vendor scope and Microsoft technology
matrix
Assessment
Analysis & Reporting
Migration
System Management
Security & Compliance
Adoption
Business Enhancements
Infrastructure
Office 365 ActiveDirectory
Exchange SharePoint OneDrivefor Business
Skypefor Business
Yammer Windows
Porsche Informatik (POI)
„IT organizations are evolving more and more to business partners and enablers of digital transformation.Innovation, agility and co-creation are the most important success factors.“
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Drivers for Porsche Informatik1. Lotus Notes End of Life 3. Productivity/Flexibility, Location Independence
4.Employee requirements for a modern work place2. Data Security
Platform Independent
Modern Communication
Security & Data Protection
45%have to exchange data
with external companies
63%want a chat tool
The workplace of the future supports productivity/flexibility, is location-independentand "Secure by Design“, the employee is centric.
Search forinformationin h/W
Work in teamsAdditional mediumto phone
New Data / Information Mgmt
8/19/2019 16
2017 2020
Today
2017 – Pilot with 500 Users 2018 - 5.000 Users 2019 - 30.000 Users 2020 - >30.000 Users
PHS AT + PIA AT EHDigital Workplace Outlook Teams Sharepoint Onedrive Easy Connectivity
Notes Application Migration
Phased Approach for the Project Schedule
PHS InternationalOffice 365 (Shared) Services Outlook Easy Connectivity Teams Sharepoint Onedrive
Non-Owned Car Dealers (POCSO)
PHS Digital Workplace Konzept Assessment High Level Designs Persona Analysis Projectplan
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Project Scope - Digital Work Place @ POI
Management of Change & Training & FloorwalkingPOI
Plat
tform
s
Inte
rnet
Acc
ess
Dev
ice
Man
agem
ent
Teams SharePoint OneDrive
Azure Active Directory
Microsoft MFAMultifactor Authentification
AIPAzure Information Protection
Data Classification
Conditional AccessPHS Tenant
Active Directory
• DirSync• Rich Co-Existence (Free-Busy…)
IBM Notes
MS Fast Track Center (FTC):Migration (no Archive)
Word Excel PowerPoint
OneNote FormsPlanner
StreamDelve
Outlook
CA
Intu
ne
Ope
n In
tern
etO
pen
Inte
rnet
Mob
ileW
eb
Clic
k-to
-R
unAp
psPo
rtal
Win
dow
s
1 APO = Application on private Devices2 COPE = Company Owned PersonallyEnabled
CO
PE2)
AP O1)
Single Tenant Architecture
Overview of MoC Activities
INFO CAMPAIGNBEFORE START
E-MAIL CASCADE NEW IT-PORTAL WITHSHORT QUICK
REFERNCES AND VIDEOS
MICROSOFT TEAMS COMMUNITY FOR DIRECT AND FAST ACCESS TO THE
USERS
SPECIFIC TRAININGS FOR SPECIFIC GROUPS
(E.G. ASSISTANT OF THE TOP
MANAGEMENT)
FLOORWALKER ON THEDAY AFTER THE
MIGRATION
‚HELP NEEDED‘ SIGN & PHONE NUMMER TOCALL FLOORWALKER
SOME WEEKS LATERQNA SESSION
MoC - E-Mail cascade
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PREP
ERAT
ION
T-28Individual migration dateLink to landing page withFAQs
T-21Technical ToDo‘sfor the end userincl. UserGuide Link
T-11Reminder for ToDo‘sin a differen format
T-5Reminder thatmigration will takeplace in 5 days
T-0Welcome MailLink to new IT PortalLinks to the mostimportant UserGuides
T+7Did you already know?
ROLL
OU
T
MoC - Floorwalker
– Well trained Floorwalkers
– Prevent high call volume at Service Desk the day(s) after migration
– Support directly at End User Workplace
– Fast and direct communication channel to Support- and Product teams
Door Plates
Project Governance Structure
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Changes, Issue
Solution
Issue
Solution
POI Head of IT, Head of DWP, Teamlead Workplace, TeamleadCommunication & Collaboration, Teamlead Support, HPE Overall PM
Issue
Solution
O365 Project Planning, Tracking open Issues & Actions,
Architectuals coordination
Status Review, Analysis of open issues,
Definition of actions, Risk management
Overall Performance, Strategic Planning, Decisions,
Riskmanagement, new Opportunities, Approval of changes
Con
tinuo
usco
mm
unic
atio
n Strategic decisions
POI Head of DWP, TeamleadWorkplace, TeamleadCommunication & Collaboration, Teamlead Support, HPE Overall PM, HPE Overall SA
POI Stream Leads, HPE Stream Leads, HPE Overall PM
Report/Status Frequency
Status Meeting Every other week
Status Meeting Weekly
Change Requests On demand
Status Update Weekly
Project Tasks/Risks Weekly
Why HPE Pointnext Services?
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• Who is an Independent System Integrator with strong Alliances?
• Who has a Proofen HPE Microsoft 365 methodology?
• Who has Project Managers, Solution Architects and Technical Consultants with M365 migration project experience (incl. 3rd Party Migration Tools & MS FastTrack) who are certified – national and international?
• Who has Migration experience for Cloud, Hybrid and OnPrem?
• Who is able to deliver M365 Solutions End-to-End including Management of Change?
Thank you
Thomas StrasserGlobal Chief Architect - Digital Workplace Intelligent Edge - Practice AreaAsk me about HPE Pointnext
Mail: [email protected]
Gerald SixDelivery Manager DACH & RussiaAdvisory & Professional ServicesAsk me about HPE Pointnext
Mail: [email protected]
New digital workplace - Summary
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New digital Workplace Environment from Lotus Notes and Windows 7 to Windows 10 and Office 365 including the following parts:
• Overall Project Management for POI• Active Directory & Tenant Preparation• Network Readiness• SCCM 2016 Migration• Exchange Online Migration • Office 2016 Click-to-Run
Implementation• Personal Productivity Implementation• SharePoint Online Platform
Implementation incl. Pilot Apps Migrations
• Management of Change
POI offers more than 160 services to car dealers (VW, Audi, Skoda, Seat …) in 26 countries. To be competitive they have to offer a state of the art Workplace solution, applications and services
• With Microsoft Office 365 POI is able to provide a consumption based service based on their needs
• With the new workplace they want to attract the best IT talents from the market!
• State-of-the-art Workplace Environment strengthens POI’s position as a service and solution provider and increases service quality, collaboration and flexibility
• The new Workplace Solution provides a scalable, agile and robust IT solution for the POI Group
• New provided Enterprise Search will reduce efforts for searching content from 5h/week to about 30min/week
• The provided Azure Security features improve the security and data privacy policies of POI
• Balanced CAPEX & OPEX model with the freedom of a hybrid solution
• Exciting employee experienceAttractive, smart, efficient and modern workplace offers latest technology for better collaboration across teams inside and outside of POI
• Enhanced Security and Data ComplianceInformation Protection allows end users easily to classify their documents
• Secure and easy mobile working Secure data access from everywhere with every device
POI Digital Workplace is an official HPE reference (Video and Text available)
Solution Value to IT Value to business Value to people