Digital transformation in other countries' governments
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Digital transformation in other countries’ governments 10 Nov 2015 @BeDigitalG #digitalbelgium http://bedigitalg.github.io
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Transcript of Digital transformation in other countries' governments
Digital transformation in other countries’ governments
10 Nov 2015@BeDigitalG
#digitalbelgiumhttp://bedigitalg.github.io
Vision
bring together civil servants to enhance knowledge sharing & serendipity
for all things digital
Why?
Why?
In Belgium, do you actually have inter-agency conversations about data?
February 2015
Why?
Uhm… No
February 2015
Why?
Uhm… No (idea).
February 2015
Why?
A month later in Brussels
But!
There were civil servants and employees from other agencies present!
5 major priorities for 2020
5 major priorities for 2020
Vision
bring together civil servants & other people to enhance knowledge sharing & serendipity
for all things digital
INNOVATION USUALLY COMES FROM THE OUTSIDE
So, digital transformation in other countries’ governments?
http://dupress.com/articles/digital-transformation-in-government-infographic
/
United Kingdom
• Government Digital Service (GDS)Mike Bracken: visionary!
• GaaP: Government as a Platformhttps://youtu.be/ZzPU6Pdw05s
• Redesigned https://www.gov.uk , e.g. this tool
• They blog and tweet!https://gds.blog.gov.uk/
“For me, it’s a no brainer, brilliant to do online rather than on paper.” – User feedback
United States of America
• Healthcare.org failure (1 Oct 2013)– “Throwing more money at enterprise software
wasn’t a defensible strategy in the long run” - BB• Recruited Silicon Valley people to solve it• Started two movements on federal level:– 18F (ships culture/geeks)– USDS (ships confidence/suits)
• Code for America? Code for America!– Non-profit, works with local governments
https://www.whitehouse.gov/digital/united-states-digital-service
18F vs USDS
“a two-pronged, top-down-and-bottom-up approach is the only way to unstick the world we find ourselves in today (USDS) while simultaneously bringing about the world we want to live in tomorrow (18F)” – Ben Balter
18F works in the open: they blog & tweet and open source their code on https://github.com/18F
Check the 18F Guides: https://pages.18f.gov/guides/
Micro purchases
https://github.com/18F/analytics.usa.gov https://18f.gsa.gov/2015/03/19/how-we-built-analytics-usa-gov/
France
• République Numérique https://www.republique-numerique.fr/
• No blog?• It’s in French
The Netherlands
• Ambtenaar 2.0• Very active civil servants on Twitter• Both local and national
(and Neelie Kroes on EU level in previous legislation)
10 elements for a successful digital service
1. Embedded in the organisation
2. Political cover3. A project plan4. Impact on personnel5. Space to experiment
1. Passion in the group2. Work with
stakeholders3. Short feedback loop4. Expectation
management5. Work with IT and with
content
http://kinggemeenten.nl/sites/king/files/0989.00.012%20samenvatting%2010%20succesfactoren_interactive.pdf
Denmark
Digital transformation is the biggest change in business since
the industrial revolution
THE MOST IMPORTANT ASSET IN YOUR DIGITAL TRANSFORMATION IS NOT TECHNOLOGY, IT’S PEOPLE
Recruitment
Age is just a numberShould be top HR priority for 2016You need both visionaries and executors.Start measuring digital expertise in every new job interview you organize, no matter the vacancy.
https://medium.com/@dadovanpeteghem/the-war-for-digital-talent-the-game-is-on-c044666168b7
Next?
Thu 19 November 2015 – How do Silicon Valley startups work?
Blog about this (Medium.com, Twitter, LinkedIn, Facebook, …)
Grow the organising team & scale
