Digital Transformation Enabled by Cloud · Digital Transformation and Cloud | May 2017 Clients...

Digital Transformation

Enabled by Cloud

May 2017

2Copyright © Capgemini 2017. All Rights Reserved

Digital Transformation and Cloud | May 2017

Contents

Digital Transformation and the Cloud

Introduction

Adivse, Align, Animate

Cloud Services Portfolio

The Digital Business journey is underway

Get Going

Questions



Introduction:Digital Transformation and the Cloud



Digital customers’ needs

Cloud is one of the three enabling technologies of

Digital Transformation

Enabling

technologies

“Make Cloud & Cybersecurity a Foundation Of Your Digital strategy”

Digital

Customer

Experience

Digital

Operations

Digital

Back Office

Insight & Data

Cloud

Cybersecurity



Clients leverage the advantages of Cloud in five key

ways …

Competitive advantage through access to leading edge and best of breed business applications and Business

Technology solutions (eg marketing, analytics, retail)

1. To improve business performance

Use the standardization provided by the cloud as an opportunity for rationalize applications, through consolidation

onto cloud standard technologies

3. To rationalize a legacy application estate

Competitive advantage through ability to provision and change custom IT services quickly and reliably at low risk and

cost

2. To improve business agility

Use cloud infrastructure to overcome limitations of hosted services. Performance, scalability and resilience are the

qualities most often sought after

4. To Improve quality of application services

Use the economies of scale provided by the cloud to realize sustainable lower infrastructure and ITSM costs

5. To lower the IT Cost base



… targeting increasing levels of business value and

impactV

alu

e R

ea

liza

tio

n

Ta

cti

ca

lS

trate

gic

IT Business

Cloud Way of Life

Cost Standardization Efficiency

Business Platform

Agility Compliance Speed

Transformation

Insights Driven

Innovation

Initiation

2015 2018

According to

Oxford

Economics's

latest survey,

companies

expect greater

impact on

business

performance

from their use

of cloud

computing in

2018

compared to

2015 (Source)

38%

40%

8%

53%

57%

8%

Enterprise Impact

http://www.oxfordeconomics.com/infographics/clouds-enduring-promise



Cloud Services Portfolio:Advise, Align, Animate



Cloud services portfolio

Normally, there is an ECOSYSTEM of partners to deliver CLOUD services.

Cloud Strategy

Workload Planning

Organization Transformation

Cloud Advise

Legacy apps/workloads

assessment & migration

New cloud native apps

Cloud Align

Cloud Choice

Cloud service integration &

cloud management

Cloud Animate

Helping clients define, plan

and deliver their journey to the

Cloud

Transforming the applications

portfolio

Making it work -

Optimal workload allocation

to public and private IaaS– safely

and in control



Cloud Advise – Strategy

Client side capability development to

achieve your Cloud Ambitions:

Cloud Transformation Team

Cloud Service Model

Cloud Operating Model

Cloud Security and Compliance

Cloud Benefit Delivery

Organisation Transformation

Detailed client side planning to initiate

workload migration activities:

Business Objectives Validation

Workload Migration Approach

Cloud Maturity Assessment

Implementation Plan and Business

Case

Workload Planning

Client side advice to produce a Cloud

Roadmap including:

Cloud Business Vision

Cloud Workload Plans

Cloud Business Case

Cloud Roadmap

Roadmap

AND/OR



Cloud Align – Applications Migration/Modernization

Three Core Architectures:

• Off-the-rack: Primarily Software-as-a-

Service application with little-to-no

customization to Business or Mission

• Custom-build: Primarily custom-built

software built for Business or Mission

– Key consideration will be vendor lock-in e.g.

choose a PaaS provider and application will be

locked into a Cloud provider versus choosing

an IaaS provider where additional components

are selected (e.g. IPaaS) however

transportability is balanced

• Made to Measure: Primarily custom-built

software for a specific mission-critical

reason for Business or Mission

– Key consideration likely to be latency / ultra-

high security application that can’ be duplicated

in a public cloud environment

SaaS

VM

App

MW

OS

Business Unit / Public Agency

Business Process

Made-to-measure

App App

MW

IaaS

PaaS

Custom-Build Off-the-Rack



Where these applications will be used…

Key attributes:

• Internet-based, scalable, accessible,

resilient (disaster-capable)

• Flexible payments – pay as you go, or pay

per usage – Risk-based

• Process and transparency efficiency –

standardized use cases

Use Cases:

• Corporate: Productivity Applications (e-mail,

teamwork, communications, group work, IT

Tooling) , Shared Service (ERP, Finances,

Human Resources)

• Business or Mission: Business Process

Productivity (Marketing, Sales, Service,

CRM, Reporting, Procurement, Payment,

ERP, Sourcing Strategies, Human

Resources)

SaaS


Business Process

Off-the-Rack




Key attributes:

• Internet-based, scalable, accessible,

resilient (disaster-capable)

• Flexible payments – pay as you go, or pay

per usage – Risk-based

• Business / Mission specific

Use Cases:

• Corporate: Shared Services (Inventory,

Productivity Control, Consolidation of

Customer/Partner Records, Integration)

• Business or Mission: Design (Control,

Testing & Results) ; Production (Forecasting

of demand needs and tighter Inventory

Control, Some automated production ;

Distribution (Records of Distributor Sales,

Inventory, Control); Business Intelligence,

Process Automation


Business Process

App App

MW

IaaS

PaaSVendor Lock-in

Custom-Build



VM

App

MW

OS


Business Process

Made-to-measure


Key attributes:

• Owned or Leased Resources

• Fixed payments base on capacity

• Business / Mission specific

• Can be ultra-high Security Profile

Use Cases:

• Corporate: Loss of transparency and

efficiencies negate savings at the SG&A

Level

• Business or Mission: Similar to IaaS/PaaS

model with less loss of control, Latency-

specific (real-time manufacturing, Financial

markets integration, other



Key Considerations in Migrating a Portfolio of Apps

1

Identify

Choosing the suitable apps

Gauging readiness and risks

Prioritizing return and risk

Aligning with stakeholders

Having realistic ROI

projections

Determining right cloud

strategy choice (IaaS, PaaS,

or SaaS. and public, private

or hybrid)

2

Move

Determining the appropriate

migration pattern and desired

cloud topology

Structuring migration to be

efficient and logical execution

Architecting with end state in

mind

Decreasing unproductive

churn, more speed and agility

Automating and

industrializing migration

3

Run

Implementing and operating a

“plug and play”, agile cloud

platform

Deploying consistent, proven

common services across

apps

Ensuring services are

compatible and well-

engineered with one another

Ability to manage cloud with

rigor and to desired SLAs



Usage and Accounting

Detailed Metering and Accounting for Cloud Services

Usage Based Billing by Hour/GB

Chargeback by Service, Division, Business Unit

Resource Tagging Standards

Platform & Virtualization Management

Enhanced Management of the Virtual Environment

Ability to Scale (Expand and Contract)

Service Management

Service Level Management Service Desk – Incident/Requests Change Management License & Asset Management Capacity Management Review Tech support: Custom restarts,

assist in client connection(VPN)…

Public Cloud automation (option)

Public Cloud CMP (Cloud Management Platform)

Services portals Automatic

provisioning of Infra

Monitoring

Monitor Both Physical and Virtual Server Environments

Agent Based Solution & CloudWatch

HW, OS & Application Services

High Availability

Redundancy Built In or Designed for High Availability Meeting Specific Service Level Requirements

Load Balancing Split Availability Zone Solutions

Security & Compliance

Network Security, Firewall/Security Groups

Virtual Private Cloud Segregation Corporate Networks Extended with

VPN or Direction Connections Governance Management SSL VPN Meeting Compliance and Regulatory

Needs

Capgemini Cloud managed

Services platform

Architected with an abstraction layer sitting on top

of multiple topologies allowing for Service Level

Management, governance, metering, billing, and

monitoring, reporting and capacity planning.

Subscription based on customer service level

requirements and actual usage.

Cloud Animate – Managing the Hybrid Cloud

Move to Public

Cloud managed

services or

extend your on-

prem. DC with

public cloud

managed

services



Business Systems continue to evolve

Business Units, or Agencies, demands more control, and faster times

to react to a changing market (customers)

Today

Waterfall development

Functional teams & Handoffs

Dependencies everywhere

Major, long-duration releases

Months to procure, weeks to provision,

days to update and refresh

Most IT shops are optimized for today’s

technology landscape, or are still trying to

get there…

Agile development

Product teams / Build-Run-Release teams

More frequent, smaller releases and updates

Fast builds and deployments

Instant feedback loops

Always on and connected

Tomorrow’s business, and more

importantly Tomorrow’s Customers, are

becoming optimized for speed and

continuous innovation

Tomorrow



A different way of managing applications is needed

Agile and DevOps are similar, but agile

software development represents a

change in thinking and practice

DevOps places emphasis on

implementing organizational change to

achieve its goals.

DevOps is more than just a tool or a

process change; it inherently requires an

organizational culture shift.

DevOps is emerging as the premier way of building a team to manage the

application end-to-end, and continuously



Get started



Get Going

Apps not suited to a quick move to the Cloud

Mission-critical apps Network-intensive apps

Virtualized

Disaster recovery

Big data

Social

Dev/test

Personal productivity

Collaborative

High-performance computing

Apps ready to move

to the cloud now



There is already a solid Digital Business Framework

foundation

Governance

Applic

atio

ns

Applic

atio

ns

Applic

atio

ns

Applic

atio

ns

Applic

atio

ns

Applic

atio

ns

Applic

atio

ns

Applic

atio

ns

Applic

atio

ns

Analy

sis

&

Cio

ntro

l

Accountin

g

Co

mm

s&

C

olla

bora

tion

HR

Business Unit /

Agency

Business Unit /

Agency

Business Unit /

Agency

Shared Services(Support Functions, SG&A)

Service Catalog

Service Portal Service Desk Service Status

Business Operations Center

Operations

Digital Program Services

Automation Hybrid Orchestration(Cloud, Physical, Edge)

Service Status

Eco-System Collaboration(Procurement, Invoicing Billing, Operational Level Agreements)

Man

ag

em

en

t, Op

era

tion

s &

Go

vern

an

ce

(Stra

teg

y, R

ela

tion

sh

ip, P

rocesses, E

nte

rpris

e

Arc

hite

ctu

re, S

erv

ice D

esig

n ,P

ortfo

lio &

Pro

gra

m

Ma

nag

em

en

t)

Ethics

Strategy &

Investment

Board

Organization

Business Risk

Management

Legal

Contracts

Compliance &

Optimization

Managin

g th

e D

ay-to

-Day o

f a B

usin

ess.

Re

po

rting o

n O

pe

ratio

ns to

CE

O / B

oa

rd

Serv

ice T

ran

sitio

n(W

ate

rfall, D

evO

ps)



Questions?

The information contained in this presentation is proprietary.

© 2016 Capgemini. All rights reserved.

Rightshore® is a trademark belonging to Capgemini.

www.capgemini.com

About Capgemini

With 180,000 people in over 40 countries, Capgemini is one of

the world's foremost providers of consulting, technology and

outsourcing services. The Group reported 2014 global revenues

of EUR 10.573 billion.

Together with its clients, Capgemini creates and delivers

business and technology solutions that fit their needs and drive

the results they want. A deeply multicultural organization,

Capgemini has developed its own way of working, the

Collaborative Business Experience™, and draws on

Rightshore®, its worldwide delivery model.

Learn more about us at www.capgemini.com.

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Digital Transformation Enabled by Cloud · Digital Transformation and Cloud | May 2017 Clients...

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