Digital Services for the 5G era

Amit Dhingra, VP & Head of Global Service Delivery

Friedrich Trawoeger, VP & Head of Operate & Managed Services and CPaaS

Richard Kitts, VP & Head of Enterprise Services

© 2019 Nokia2

5G is changing the way we look at the future

1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 2010

Digital goods and networks age

Enterprise and consumer driven

Physical goods and networks age

Industrial process control driven

Annual productivity growth % (rolling 10 year average) Source: Mary Meeker, Internet Trends 2018

5G will drive the 4th Industrial revolution

Boost up productivity of industries

Making 5G a reality

DeliverytransformationDigitization & Automaton

EcosystemenablementDigital market place and WING

Enterprise value solutions & servicesIntegrated Ops. Center & Private networks

Networks

7MGlobal macro base stations

Source: Harbor Research

Industries

14M Global sites

Alter value scale

© 2019 Nokia3

Delivery transformation through digital architecture for digitization and automation

Automated delivery to deploy 5G network faster & make it reliable for provisioning digital services over it

Artificial Intelligence led automation

Next-generation innovations in field services

Digitized operating procedures to accelerate service delivery

Omni-channel access & visibility

Trusted Nokia data security

Nokia Digital Architecture

© 2019 Nokia4

Radically changing the way services are delivered across customer lifecycle

Design Build Maintain Operate

Site rollout & Field Force collaboration

Case handling

Operation orchestration

Digital Design

Apps. -

Design & Data build

DigiMoPs library

Apps.- Build,

Comm. & Int.

Apps.– Tech.

support

Apps. -

Config. Mgmt.

Single-pane-glass view across domains

Reusability across lifecycle, projects & regions

Multiple workflows & DigiMoPs for Zero-touch access to underlying tools/apps.

Digitization & Automation for e2e journey

Workflows with DigiMoPs (Digitized Methods of Procedures

Digitization and Automation Integrated Bus (iBus)

Open APIs

Concurrency of multiple workflows

Analytics on consolidated data points

Drag & Drop workflow creationWorkflow library

© 2019 Nokia5

Faster time to market

30-50% increase in sites per week

50% improvement in site build time

Increased agility & performance

20% increased capacity

Digital deployments of 5G in North America

Innovations for Deploy journey

Digital Architecture for Digitization & Automation

Digital Design, Site Map, Data-build

Digital Twin predict & plan network evolution

Drone-enabled 3D site mappingaccurate bill of materials and services

Automated data build and validationfirst time right

Last Mile Logistics

Coordinated forward-looking resource planning e2e transparency and on-time delivery

Installation, Commissioning & Integration

AR/VR first time right installation

Video collaboration expert supervision, audits

Remote Commissioning and Integration faster go-live

Site Quality audit & acceptance

Digitized forms and video collaboration fast-track site acceptance & automated invoicing

© 2019 Nokia6

Availability & reliability:

Cell Site Degradation Prediction

7 days in advance with 85% accuracy

Flawless upgrades

15k Node B

Automated Data Ingestion of logs

86% faster

Digitization and Automation for maximizing services availability & reliability

Innovations for managing operational & maintenance complexities

Predictive maintenance

Prediction of upcoming service degradations/ outages through alarm, KPI and other data

Automated alarm resolution towards zero-touch NOC

Automated resolutions /upgrades

Analytics on service data for future improvements

One-click mass upgrades enhance radio networks

AI driven issue handling

Instant case categorization & AI assistance specific information/logs seek

Secure, automated log collection minimized customer effort

Augmented human intelligence

Seamless routing to domain experts right experts on complex cases

AI-aided automated log analysis faster time to solution

Digital Architecture for Digitization & Automation

© 2019 Nokia7

Video surveillance & analytics

Machine remote control

Assisted & autonomous vehicles

Cloud robotics & process automation

eHealth

savings in future cost increase

30%

faster

6x

revenue increase

4x

5G ecosystem operations platform

5G network operations platform

Automated Telco-IT data ingestion

Customer centric service mgmt.

Zero-touch NW & security operations

Cognitive orchestration

Digital platform and market place curation

Business solutions and commercial mgmt.

Data driven closed loop operations

Singl

e pan

e of

glas

s

A whole ecosystem unified on one platform

A whole service universe delivered byone platform

A digital marketplace for 5G era services

API management

API management

© 2019 Nokia8

From connectivity centric to use case centric with Nokia WING

Global coverage enablingnext generation connectedcar services

Building a globalconnected car ecosystem forfaster time to market

Simplified monitoring of industrial goods accrossthe globe

UNDER NDA

Fueling industrial automation with global IoT connectivity

Successful vertical trials to monetize IoT connectivity

Smart agriculture trialwith Djezzy in Algeria

Asset management trial with Ooredoo in Myanmar

Port machinerytracking with Marubeni

UNDER NDA UNDER NDA

UNDER NDA

© 2019 Nokia9

Connecting private microgrids to Nokia WING for seamless management

5G Connectivity layer

Mobile Network Operator

EnterpriseBackhaulVirtual Core network

Dedicated 5G slice

Pvt LTE use cases exampleGlobal supply chain logistics

5G use casesexample Smartmanufacturing (ultra low latency)

Virtual MEC

LTE Connectivity layer

Nokia Wing

Leveraging Nokia WINGGeographically distributed, multi-tenant core network

Simplified OperationsSeamless management across private and public infrastructures

Ultra-low latencyEnables application on the Edge and dedicated 5G network slicing

WING managing Private LTE Networks for Utilities

UNDER NDA

© 2019 Nokia10

Adaptor families simplified

integration

Single pane of glass operations

Nativemulti-tenancy

Microservice flexibility

Massive cross-application automation – from event to action

Unified view

• Applications• Devices • Sensors• Alarms

Pre-integrated application modules

CustomizedDesign

• Infrastructure• Workflows• Dashboards

Agile integration Layer

• Multivendor• Multi-technology

Nokia Integrated Operations Center for actionable intelligence

Delivering and managing applications as a service

Unique analytics capabilities integrated (Scene analytics, Audio analytics, AVA analytics , SpaceTime predictive analytics)

© 2019 Nokia11

Smart manufacturingservices, BMW plantChina

• Private LTE combined with

Multi-access Edge Computing

• Secure voice and data

communication between staff

• Machine-to-machine

communication including

wireless video monitoring,

production line maintenance

inspection, industrial robots

as well as indoor navigation

Enhanced public protection and disaster relief, Czech Republic

• World's first Mission Critical Communication-ready LTE network in the 410-430 MHz band

• Enables real-time video and data services for first responders

• High security, high data rate and low latency combined with wide area coverage

Smart Port5G trial, Italy

• Rai Way - evolution of industry and 5G technology with IoT use cases & Integrated Operations Center

• Video analytics, automated workflows & geofencing for port area monitoring

• 360 video, AR and environmental sensing integration

Driving the digital transformation of industries with Private LTE and IntegratedOperations Center

UNDER NDA

© 2019 Nokia12

Video surveillance & analytics

Machine remote control

Assisted & autonomous vehicles

Cloud robotics & process automation

eHealth

savings in future cost increase

30%

faster

6x

revenue increase

4x

5G ecosystem operations platform

5G network operations platform

Automated Telco-IT data ingestion

Customer centric service mgmt.

Zero-touch NW & security operations

Cognitive orchestration

Digital platform and market place curation

Business solutions and commercial mgmt.

Data driven closed loop operations

Singl

e pan

e of

glas

s

A whole ecosystem unified on one platform

A whole service universe delivered byone platform

A digital marketplace for 5G era services

API management

API management