Digital Primary Care
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Transcript of Digital Primary Care
www.ehilive.co.uk | 3-4 November 2015 | #ehilive
Tracey Grainger Head of Digital Primary Care, NHS England
www.ehilive.co.uk | 3-4 November 2015 | #ehilive
NHS England commitments• Easier access to GPs/Primary Care for patients with urgent
needs• Strengthening primary care services - releasing time in general
practice • Increased patient satisfaction• Harnessing the information revolution
NHS England Digital Strategy and NIB (1.1 and 7)• Seven digital capabilities for GP access – PMGP Access Call to
Action• Paper free at point of care by 2018
NHS England digital commitments• Five High Impact Changes
www.ehilive.co.uk | 3-4 November 2015 | #ehilive
NHS England’s digital commitments focus on five high impact changes. Leaders are expected to become champions of digital enablement, and set the standard for modern customer service and professional enablement.
www.ehilive.co.uk | 3-4 November 2015 | #ehilive
Book GP & secondary care appointments online
Order repeat prescriptions online
Access test results electronically
Remotely monitor & update long term condition status
Have control of a Personal Health Record
Engage with health professionals via text, email & webcam/chat
Find endorsed pre-approved health and care apps on nhs.uk
Have 24 hour access to urgent and emergency care through Digital 111
Access care records remotely to enable provision of care outside GP practice
Register online with a GP Transfer medical records electronically
Communicate electronically across care settings and professional groups
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Scanning and attaching ‘Lloyd George’ wallets as historical electronic records
Electronic referrals to secondary care
All clinical correspondence received electronically and uploaded to patient record
Receipt of digital discharge summaries from secondary and social care
Receiving test results electronically and attaching them to the patient record
Processing and transfer of prescriptions to community pharmacies via the Electronic Prescription Service
www.ehilive.co.uk | 3-4 November 2015 | #ehilive
Brought together, the two cohorts total
covering over
(1/3 of the country) in over
that will benefit from improved access and transformational
change at local level.
Wave two
Wave one
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www.ehilive.co.uk | 3-4 November 2015 | #ehilive
Single GP System Technology – No Integration
23 Pilots
Urgent Care Integration
18 Pilots
3rd Party Integration Products
13 Pilots Patients Online Services
24 Pilots
Integrates 2 GP Systems
8 Pilots Video Consultation 22 Pilots
Integrates 3 GP Systems
4 Pilots e-Consultation 13 Pilots
Mobile Clinical Access
9 Pilots
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Self C
areS
ervice Model A
ppointment
Booking
Channels
Consultation C
hannels
Telehealth/Pre-referral
Sign-posting
Wellbeing Record
Care Record
Practice Based
Discrete Hub
Central Triage
Extra Hours at Practice
Web
Video
Supervised Video
Pharmacy
Walk-In
Telephone
Online
Telephone
Richm
ond
Windsor, A
scot 7 Maid.
Oxfordshire
Tower H
amlets
New
Forest
Islington
Southam
pton
Sw
indon
Lambeth
Gloucestershire
Bristol
Epsom
Worthing
Know
sley
West Leeds
West C
heshire
South C
heshire
Gateshead
Fleetwood
Blackburn
Halton
Sheffield
Barnsley
South Tees
Wigan
Manchester
South W
orcestershire
Coventry
Suffolk
Cannock
Peterborough
Stafford &
Shropshire
Basildon
West E
ssex
Milton K
eynes
Leicester
South
Birm
ingham
www.ehilive.co.uk | 3-4 November 2015 | #ehilive
www.ehilive.co.uk | 3-4 November 2015 | #ehilive
• Updated model
• Wider list of Business as Usual/Core Services
• Newly Retired Services
• Financials under review
www.ehilive.co.uk | 3-4 November 2015 | #ehilive
System levers and incentives
Enablers and technical disruptors
Infrastructure
Market opportunities and Value For Money
Digital customer interaction
Setting the service specification - accountabilities
Underpinning Policy – vision & strategic direction
Commissioner Development & Support
Digital Primary
Care Service
Assurance & Digital Maturity
FinancialsDigitally Informed Customer
Technical Architecture
IT Systems of Choice
Technologies & Data
Analytics
www.ehilive.co.uk | 3-4 November 2015 | #ehilive
http://www.england.nhs.uk/ourwork/qual-clin-lead/calltoaction/pm-ext-access/resources/
#PMGPAccess#DigitalPrimaryCare
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