Digital Primary Care

14
www.ehilive.co.uk | 3-4 November 2015 | #ehilive Tracey Grainger Head of Digital Primary Care, NHS England

Transcript of Digital Primary Care

Page 1: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

Tracey Grainger Head of Digital Primary Care, NHS England

Page 2: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

NHS England commitments• Easier access to GPs/Primary Care for patients with urgent

needs• Strengthening primary care services - releasing time in general

practice • Increased patient satisfaction• Harnessing the information revolution

NHS England Digital Strategy and NIB (1.1 and 7)• Seven digital capabilities for GP access – PMGP Access Call to

Action• Paper free at point of care by 2018

NHS England digital commitments• Five High Impact Changes

Page 3: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

NHS England’s digital commitments focus on five high impact changes. Leaders are expected to become champions of digital enablement, and set the standard for modern customer service and professional enablement.

Page 4: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

Book GP & secondary care appointments online

Order repeat prescriptions online

Access test results electronically

Remotely monitor & update long term condition status

Have control of a Personal Health Record

Engage with health professionals via text, email & webcam/chat

Find endorsed pre-approved health and care apps on nhs.uk

Have 24 hour access to urgent and emergency care through Digital 111

Access care records remotely to enable provision of care outside GP practice

Register online with a GP Transfer medical records electronically

Communicate electronically across care settings and professional groups

Page 5: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

Scanning and attaching ‘Lloyd George’ wallets as historical electronic records

Electronic referrals to secondary care

All clinical correspondence received electronically and uploaded to patient record

Receipt of digital discharge summaries from secondary and social care

Receiving test results electronically and attaching them to the patient record

Processing and transfer of prescriptions to community pharmacies via the Electronic Prescription Service

Page 6: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

Brought together, the two cohorts total

covering over

(1/3 of the country) in over

that will benefit from improved access and transformational

change at local level.

Wave two

Wave one

Page 7: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

Page 8: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

Single GP System Technology – No Integration

23 Pilots

Urgent Care Integration

18 Pilots

3rd Party Integration Products

13 Pilots Patients Online Services

24 Pilots

Integrates 2 GP Systems

8 Pilots Video Consultation 22 Pilots

Integrates 3 GP Systems

4 Pilots e-Consultation 13 Pilots

Mobile Clinical Access

9 Pilots

Page 9: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

Self C

areS

ervice Model A

ppointment

Booking

Channels

Consultation C

hannels

Telehealth/Pre-referral

Sign-posting

Wellbeing Record

Care Record

Practice Based

Discrete Hub

Central Triage

Extra Hours at Practice

Web

Video

Supervised Video

Pharmacy

Walk-In

Telephone

Online

Telephone

Richm

ond

Windsor, A

scot 7 Maid.

Oxfordshire

Tower H

amlets

New

Forest

Islington

Southam

pton

Sw

indon

Lambeth

Gloucestershire

Bristol

Epsom

Worthing

Know

sley

West Leeds

West C

heshire

South C

heshire

Gateshead

Fleetwood

Blackburn

Halton

Sheffield

Barnsley

South Tees

Wigan

Manchester

South W

orcestershire

Coventry

Suffolk

Cannock

Peterborough

Stafford &

Shropshire

Basildon

West E

ssex

Milton K

eynes

Leicester

South

Birm

ingham

Page 10: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

Page 11: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

• Updated model

• Wider list of Business as Usual/Core Services

• Newly Retired Services

• Financials under review

Page 12: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

System levers and incentives

Enablers and technical disruptors

Infrastructure

Market opportunities and Value For Money

Digital customer interaction

Setting the service specification - accountabilities

Underpinning Policy – vision & strategic direction

Commissioner Development & Support

Digital Primary

Care Service

Assurance & Digital Maturity

FinancialsDigitally Informed Customer

Technical Architecture

IT Systems of Choice

Technologies & Data

Analytics

Page 13: Digital Primary Care

www.ehilive.co.uk | 3-4 November 2015 | #ehilive

[email protected]

http://www.england.nhs.uk/ourwork/qual-clin-lead/calltoaction/pm-ext-access/resources/

#PMGPAccess#DigitalPrimaryCare

https://youtu.be/YRApcMkeOS4 Join the conversation  

Join the Digital Primary Care community networkSimply email [email protected]

Page 14: Digital Primary Care