Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since...

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Digital Libraries HOW TO Place the Users in the Center! Claus-Peter Klas University of Duisburg-Essen, Germany L3S Hannover Mai 2007

Transcript of Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since...

Page 1: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Digital LibrariesHOW TO Place the Users in the Center!

Claus-Peter Klas

University of Duisburg-Essen, Germany

L3S HannoverMai 2007

Page 2: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

About me

Since 1998 research assistant in work-group of Prof. Fuhr

EU Projects: EuroGatherer & EuroSearch

Project leader and developer within DFG project DAFFODIL

Since 2006 task leader in DELOS NOE task Evaluation of DLs

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 3: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Contents

1 Motivation

2 The user: An unknown creature ?

3 DAFFODIL: Architecture – Application – Evaluation

4 And Now? Current work and visions

5 Discussion

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 4: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Drawbacks of digital libraries today (2000 – to-date)

In all work-flow phasesMultiple access pointsMultiple query formsPoor functionality

Goals:

One access pointState of the art userinterfaceFlexible and extensibleframeworkRaise efficiency andeffectiveness

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 5: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Drawbacks of digital libraries today (2000 – to-date)

In all work-flow phasesMultiple access pointsMultiple query formsPoor functionality

Goals:One access pointState of the art userinterfaceFlexible and extensibleframeworkRaise efficiency andeffectiveness

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 6: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

What defines the user?

The current

information need (task)

situation

knowledge of the user about the system, situation, search domain

Anomalous State of Knowledge

We can see the

behaviour of the user

interaction with the system

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 7: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

User behaviour models

Wilson’s Problem-Solving ModelEllis’ Behavioural Model of Information Seeking StrategiesKuhlthau’s Stage Model

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 8: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

User interaction models

Belkin’s Episodic Interaction ModelIngwersen’s Cognitive ModelSaracevic’s Stratified Model

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 9: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Bates Matrix

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 10: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

DAFFODIL Model for Strategic Support

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 11: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Search episode: Prepare seminar “text mining”

Starting: Rough idea abouttext mining

Browsing/Chaining: Get anoverview of terms

Browsing/Chaining: Get anoverview of authors

Differentiating: Focus on the“common” authors

Ending: Store documents inpersonal library

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 12: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Search episode: Prepare seminar “text mining”

Starting: Rough idea abouttext mining

Browsing/Chaining: Get anoverview of terms

Browsing/Chaining: Get anoverview of authors

Differentiating: Focus on the“common” authors

Ending: Store documents inpersonal library

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 13: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Search episode: Prepare seminar “text mining”

Starting: Rough idea abouttext mining

Browsing/Chaining: Get anoverview of terms

Browsing/Chaining: Get anoverview of authors

Differentiating: Focus on the“common” authors

Ending: Store documents inpersonal library

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 14: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Search episode: Prepare seminar “text mining”

Starting: Rough idea abouttext mining

Browsing/Chaining: Get anoverview of terms

Browsing/Chaining: Get anoverview of authors

Differentiating: Focus on the“common” authors

Ending: Store documents inpersonal library

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 15: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Search episode: Prepare seminar “text mining”

Starting: Rough idea abouttext mining

Browsing/Chaining: Get anoverview of terms

Browsing/Chaining: Get anoverview of authors

Differentiating: Focus on the“common” authors

Ending: Store documents inpersonal library

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 16: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Architecture: Overview

Backend: Agent-based java implementation

Frontend (GUI): Java implementation deployed via Java WebStart

Communication via CORBA XML messages and HTTP

more then 300.000 lines of code

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 17: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Architecture: Overview

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 18: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Architecture: Wrapper Toolkit

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 19: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Architecture: Graphical DL Framework

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 20: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Architecture: Extensions

Sensor framework

Event & Logging framework

Active services

AwarenessRecommendation

Collaboration

Implement new services withouttouching any other agent

Event-Condition-Action rules

Proactive services

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 21: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Architecture: Extensions

Sensor framework

Event & Logging framework

Active services

AwarenessRecommendation

Collaboration

Store implicit and explicit informationabout the user

Personalization

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 22: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Architecture: Extensions

Sensor framework

Event & Logging framework

Active servicesAwarenessRecommendation

Collaboration

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 23: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Architecture: Extensions

Sensor framework

Event & Logging framework

Active servicesAwarenessRecommendation

Collaboration

Personal library: Group folder

Chat-Tool

Whiteboard

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 24: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

And Now?

Reached the most goals with limited resources!

Evaluation: The user is more efficient and effective withDAFFODIL!

Current work and visionsScientific Digital Library ToolboxNew domainsEvaluation of DLs

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 25: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Scientific Digital Library Toolbox

InstrumentsStandard DL tools (no reinventing the wheel)Standard loggingStandard analysis tools

Current PhDsAnnotationsFinding and Using Strategies for Search Situations in DigitalLibrariesPersonalization: XML Retrieval and Relevance FeedbackClustering and Visualization

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 26: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Scientific Digital Library Toolbox

InstrumentsStandard DL tools (no reinventing the wheel)Standard loggingStandard analysis tools

Current PhDsAnnotationsFinding and Using Strategies for Search Situations in DigitalLibrariesPersonalization: XML Retrieval and Relevance FeedbackClustering and Visualization

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 27: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

The European Library

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 28: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

DELOS DMLS

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 29: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Evaluation of DLs

Logging framework

Conceptual events

Analysis

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 30: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Evaluation of DLs

Logging framework

Conceptual events

Analysis

Search

Inspect

Browse

Annotate

Help

Navigate

Display

Store

Author

Communicate

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 31: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Evaluation of DLs

Logging framework

Conceptual events

Analysis

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE

Page 32: Digital Libraries HOW TO Place the Users in the Center! · L3S Hannover Mai 2007. About me Since 1998 research assistant in work-group of Prof. Fuhr ... knowledge of the user about

Discussion

I presented

the theoretical models which define the user

a technical insight of the DAFFODIL

examples for current projects and visions

Thank You!

www.daffodil.de

Motivation The User DAFFODIL: Architecture – Application – Evaluation And Now? Current work and visions Discussion

Claus-Peter Klas Digital Libraries HOW TO Place the Users in the Center! UNIDUE