Digital Cordless Phone KX-TGC210 KX-TGC212 KX-TGC213KX-TGC220 KX-TGC220 KX-TGCA20 1 KX-TGC222...

Operating Instructions

Digital Cordless PhoneModel No. KX-TGC210

KX-TGC212KX-TGC213

Digital Cordless Answering System Model No. KX-TGC220

KX-TGC222

R Model shown is KX-TGC210.

Before initial use, see “Getting Started”on page 9.

Thank you for purchasing a Panasonic product.Please read these operating instructions before using the unit and save them forfuture reference.

Consulte “Guía Rápida Española”, página 45.

For assistance, visit our Web site: http://www.panasonic.com/help for customersin the U.S.A. or Puerto Rico.

Please register your product: http://www.panasonic.com/prodreg

TGC2xx(en_en)_1209_ver030.pdf 1 2013/12/09 11:46:09

IntroductionModel composition .......................................3Accessory information ..................................3

Important InformationFor your safety .............................................5Important safety instructions ........................6For best performance ...................................6Other information .........................................7Specifications ...............................................8

Getting StartedSetting up .....................................................9Controls ......................................................11Display icons ..............................................12Language settings ......................................12Date and time .............................................13Recording your greeting message .............13Other settings .............................................13

Making/Answering CallsMaking calls ...............................................14Answering calls ..........................................14Useful features during a call .......................15Intercom .....................................................16

PhonebookPhonebook .................................................17Speed dial ..................................................19

ProgrammingMenu list .....................................................20Alarm ..........................................................24Silent mode ................................................24Call block ....................................................25Other programming ....................................26Registering a unit .......................................26

Caller ID ServiceUsing Caller ID service ...............................27Caller list ....................................................27

Answering SystemAnswering system ......................................29Turning the answering system on/off .........29Greeting message ......................................29Listening to messages ...............................30Remote operation .......................................31Answering system settings .........................32

Useful InformationVoice mail service ......................................34Wall mounting (Charger only) ....................35Error messages ..........................................36Troubleshooting .........................................37FCC and other information .........................42

Guía Rápida EspañolaGuía Rápida Española ...............................45

AppendixCustomer services .....................................49Warranty (For United States and PuertoRico) ...........................................................50

IndexIndex...........................................................52

2

Table of Contents


Model compositionn KX-TGC210 series n KX-TGC220 series

R Model shown is KX-TGC212. R Model shown is KX-TGC222.

Series Model No.Base unit HandsetPart No. Part No. Quantity

KX-TGC210series

KX-TGC210 KX-TGC210 KX-TGCA20 1KX-TGC212 KX-TGC210 KX-TGCA20 2KX-TGC213 KX-TGC210 KX-TGCA20 3

KX-TGC220series

KX-TGC220 KX-TGC220 KX-TGCA20 1KX-TGC222 KX-TGC220 KX-TGCA20 2

Accessory information

Supplied accessories

No. Accessory item/Order numberQuantityKX-TGC210KX-TGC220

KX-TGC212KX-TGC222

KX-TGC213

A AC adaptor/PNLV226Z 1 1 1B Telephone line cord/PQJA10075Z 1 1 1C Rechargeable batteries/HHR-4DPA 2 4 6D Handset cover*1/PNYNTGCA20SR 1 2 3

E Charger*2 – 1 2

*1 The handset cover comes attached to the handset.*2 PNLC1055ZS (Silver), PNLC1055ZR (Red)

For assistance, please visit http://www.panasonic.com/help 3

Introduction


A B C D E

Additional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information (page 49).

Accessory item Order numberRechargeablebatteries

HHR-4DPA*1R To order, please visit

http://www.panasonic.com/batterystoreBattery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handset

T-adaptor KX-J66Range extender KX-TGA405*2

*1 Replacement batteries may have a different capacity from that of the supplied batteries.*2 By installing this unit, you can extend the range of your phone system to include areas

where reception was previously not available. This product can be purchased online. Pleasevisit our Web site: http://www.panasonic.com/RangeExtender

Other informationR Design and specifications are subject to change without notice.R The illustrations in these instructions may vary slightly from the actual product.

Expanding your phone system

Handset (optional): KX-TGDA20You can expand your phone system byregistering optional handsets (6 max.) to asingle base unit.R Optional handset is a different design from

that of the supplied handsets.R You cannot purchase the supplied handset

(KX-TGCA20) separately.

4 For assistance, please visit http://www.panasonic.com/help

Introduction


For your safetyTo prevent severe injury and loss of life/property, read this section carefully beforeusing the product to ensure proper and safeoperation of your product.

WARNING

Power connectionR Use only the power source marked on the

product.R Do not overload power outlets and

extension cords. This can result in the riskof fire or electric shock.

R Completely insert the AC adaptor/powerplug into the power outlet. Failure to do somay cause electric shock and/or excessiveheat resulting in a fire.

R Regularly remove any dust, etc. from theAC adaptor/power plug by pulling it fromthe power outlet, then wiping with a drycloth. Accumulated dust may cause aninsulation defect from moisture, etc.resulting in a fire.

R Unplug the product from power outlets if itemits smoke, an abnormal smell, or makesan unusual noise. These conditions cancause fire or electric shock. Confirm thatsmoke has stopped emitting and contact usat http://www.panasonic.com/contactinfo

R Unplug from power outlets and never touchthe inside of the product if its casing hasbeen broken open.

R Never touch the plug with wet hands.Danger of electric shock exists.

InstallationR To prevent the risk of fire or electrical

shock, do not expose the product to rain orany type of moisture.

R Do not place or use this product nearautomatically controlled devices such asautomatic doors and fire alarms. Radiowaves emitted from this product may causesuch devices to malfunction resulting in anaccident.

R Do not allow the AC adaptor or telephoneline cord to be excessively pulled, bent orplaced under heavy objects.

Operating safeguardsR Unplug the product from power outlets

before cleaning. Do not use liquid oraerosol cleaners.

R Do not disassemble the product.R Do not spill liquids (detergents, cleansers,

etc.) onto the telephone line cord plug, orallow it to become wet at all. This maycause a fire. If the telephone line cord plugbecomes wet, immediately pull it from thetelephone wall jack, and do not use.

MedicalR Consult the manufacturer of any personal

medical devices, such as pacemakers orhearing aids, to determine if they areadequately shielded from external RF(radio frequency) energy. (The productoperates in the frequency range of 1.92 GHz to 1.93 GHz, and the RFtransmission power is 115 mW (max.).)

R Do not use the product in health carefacilities if any regulations posted in thearea instruct you not to do so. Hospitals orhealth care facilities may be usingequipment that could be sensitive toexternal RF energy.

CAUTION

Installation and locationR Never install telephone wiring during an

electrical storm.R Never install telephone line jacks in wet

locations unless the jack is specificallydesigned for wet locations.

R Never touch uninsulated telephone wires orterminals unless the telephone line hasbeen disconnected at the network interface.

R Use caution when installing or modifyingtelephone lines.

R The AC adaptor is used as the maindisconnect device. Ensure that the ACoutlet is installed near the product and iseasily accessible.


Important Information


R This product is unable to make calls when:– the handset batteries need recharging or

have failed.– there is a power failure.

BatteryR We recommend using the batteries noted

on page 4. USE ONLY rechargeableNi-MH batteries AAA (R03) size.

R Do not mix old and new batteries.R Do not open or mutilate the batteries.

Released electrolyte from the batteries iscorrosive and may cause burns or injury tothe eyes or skin. The electrolyte is toxic andmay be harmful if swallowed.

R Exercise care when handling the batteries.Do not allow conductive materials such asrings, bracelets, or keys to touch thebatteries, otherwise a short circuit maycause the batteries and/or the conductivematerial to overheat and cause burns.

R Charge the batteries provided with oridentified for use with this product only, inaccordance with the instructions andlimitations specified in this manual.

R Only use a compatible base unit (orcharger) to charge the batteries. Do nottamper with the base unit (or charger).Failure to follow these instructions maycause the batteries to swell or explode.

Attention:

A nickel metal hydride battery that isrecyclable powers the product you havepurchased.Please call 1-800-8-BATTERY(1-800-822-8837) for information on how torecycle this battery.

Important safetyinstructionsWhen using your product, basic safetyprecautions should always be followed toreduce the risk of fire, electric shock, andinjury to persons, including the following:1. Do not use this product near water for

example, near a bathtub, washbowl,kitchen sink, or laundry tub, in a wetbasement or near a swimming pool.

2. Avoid using a telephone (other than acordless type) during an electrical storm.There may be a remote risk of electricshock from lightning.

3. Do not use the telephone to report a gasleak in the vicinity of the leak.

4. Use only the power cord and batteriesindicated in this manual. Do not dispose ofbatteries in a fire. They may explode.Check with local codes for possible specialdisposal instructions.

SAVE THESE INSTRUCTIONS

For best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonicunits use radio waves to communicate witheach other.R For maximum coverage and noise-free

communications, place your base unit:– at a convenient, high, and central

location with no obstructions betweenthe handset and base unit in an indoorenvironment.

– away from electronic appliances such asTVs, radios, personal computers,wireless devices, or other phones.

– facing away from radio frequencytransmitters, such as external antennasof mobile phone cell stations. (Avoidputting the base unit on a bay window ornear a window.)

R Coverage and voice quality depends on thelocal environmental conditions.




R If the reception for a base unit location isnot satisfactory, move the base unit toanother location for better reception.

EnvironmentR Keep the product away from electrical noise

generating devices, such as fluorescentlamps and motors.

R The product should be kept free fromexcessive smoke, dust, high temperature,and vibration.

R The product should not be exposed todirect sunlight.

R Do not place heavy objects on top of theproduct.

R When you leave the product unused for along period of time, unplug the product fromthe power outlet.

R The product should be kept away from heatsources such as heaters, kitchen stoves,etc. It should not be placed in rooms wherethe temperature is less than 0 °C (32 °F) orgreater than 40 °C (104 °F). Dampbasements should also be avoided.

R The maximum calling distance may beshortened when the product is used in thefollowing places: Near obstacles such ashills, tunnels, underground, near metalobjects such as wire fences, etc.

R Operating the product near electricalappliances may cause interference. Moveaway from the electrical appliances.

Routine careR Wipe the outer surface of the product

with a soft moist cloth.R Do not use benzine, thinner, or any

abrasive powder.

Other informationCAUTION: Risk of explosion if battery isreplaced by an incorrect type. Dispose of usedbatteries according to the instructions.

Notice for product disposal, transfer,or returnR This product can store your private/

confidential information. To protect yourprivacy/confidentiality, we recommend thatyou erase information such as phonebookor caller list entries from the memory beforeyou dispose of, transfer, or return theproduct.

Notice

ENERGY STARAs an ENERGY STAR® Partner, Panasonichas determined that this product meets theENERGY STAR guidelines for energyefficiency. ENERGY STAR is a U.S.registered mark.




SpecificationsR Standard:

DECT 6.0 (Digital EnhancedCordless Telecommunications 6.0)

R Frequency range:1.92 GHz to 1.93 GHz

R RF transmission power:115 mW (max.)

R Power source:120 V AC, 60 Hz

R Power consumption:Base unit*1:Standby: Approx. 0.6 WMaximum: Approx. 3.2 WBase unit*2:Standby: Approx. 0.7 WMaximum: Approx. 3.5 WCharger:Standby: Approx. 0.1 WMaximum: Approx. 1.8 W

R Operating conditions:0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %relative air humidity (dry)

*1 KX-TGC210 series: page 3*2 KX-TGC220 series: page 3




Setting up

Connectionsn Base unit

Connect the AC adaptor to the unit bypressing the plug firmly.Fasten the cord by hooking it.Connect the AC adaptor to the poweroutlet.Connect the telephone line cord to theunit, then to the single-line telephone jack(RJ11C) until you hear a click.A DSL/ADSL filter (not supplied) isrequired if you have a DSL/ADSL service.

Note:R Use only the supplied Panasonic AC

adaptor PNLV226.

3

4

5

4

1

2

n ChargerConnect the AC adaptor to the poweroutlet.

1

Battery installationR USE ONLY rechargeable Ni-MH batteries

AAA (R03) size (1).R Do NOT use Alkaline/Manganese/Ni-Cd

batteries.R Confirm correct polarities ( , ).

1

R Follow the directions on the display to setup the unit.


Getting Started


Battery chargingCharge for about 7 hours.R Confirm “Charging” is displayed (1).R When the batteries are fully charged,

“Fully charged” is displayed.11

Note when setting up

Note for connectionsR The AC adaptor must remain connected at

all times. (It is normal for the adaptor to feelwarm during use.)

R The AC adaptor should be connected to avertically oriented or floor-mounted ACoutlet. Do not connect the AC adaptor to aceiling-mounted AC outlet, as the weight ofthe adaptor may cause it to becomedisconnected.

During a power failureThe unit will not work during a power failure.We recommend connecting a corded-typetelephone (without AC adaptor) to the sametelephone line or to the same telephone linejack using a Panasonic T-adaptor (page 4).

Note for battery installationR Use the supplied rechargeable batteries.

For replacement, we recommend using thePanasonic rechargeable batteries noted onpage 4, 6.

Note for battery chargingR It is normal for the handset to feel warm

during charging.R Clean the charge contacts of the handset,

base unit, and charger with a soft and drycloth once a month. Before cleaning theunit, disconnect from power outlets and anytelephone line cords. Clean more often ifthe unit is exposed to grease, dust, or highhumidity.

Battery level

Icon Battery levelHigh

Medium

Low

Needs charging.

Empty

Panasonic Ni-MH batteryperformance (supplied batteries)

Operation Operating timeIn continuous use 10 hours max.*1

Not in use (standby) 6 days max.*1

*1 If eco mode is on.

Note:R Actual battery performance depends on

usage and ambient environment.

Intelligent eco modeThis feature automatically reduces handsetpower consumption by suppressing handsettransmission power when the handset is closeto the base unit.R When this feature is activated, is

displayed.R Eco mode is turned off when the clarity

booster is activated (page 15).


Getting Started


Controls

Handset

A

B

A

C

J

K

HB

G

A

D

E

F

I

SpeakerM N (TALK)Dial keypad (*: TONE)MZN (SP-PHONE: Speakerphone)MicrophoneReceiverDisplayMOFFNMFLASHNMCALL WAITNMINTERCOMNCharge contacts

n Control type Soft keys

The handset features 2 soft keys. Bypressing a soft key, you can select thefeature shown directly above it on thedisplay.

Navigator key– MDN, MCN, MFN, or MEN: Scroll through

various lists and items.– (Volume: MDN or MCN): Adjust the

receiver or speaker volume while talking.– MFN : View the phonebook entry.– MEN REDIAL: View the redial list.– MCN CID (Caller ID): View the caller list.

Base unitn KX-TGC210 series: page 3

A B

Charge contactsM /LOCATORNR You can locate a misplaced handset

by pressing MLOCATORN.


Getting Started


n KX-TGC220 series: page 3A

E

B C

D F G HI

Charge contactsSpeakerMjN/MkN VOL.: (Volume up/down)MANSWER ON/OFFNANSWER ON/OFF indicatorM N (PLAY/STOP)Message indicatorM N (Repeat)M N (Skip)MERASENMLOCATORNR You can locate a misplaced handset

by pressing MLOCATORN.

Display iconsHandset display items

Item MeaningWithin base unit rangeOut of base unit range

The line is in use.R When flashing:

The call is put on hold.R When flashing rapidly: An

incoming call is now beingreceived.

Eco mode is on. (page 10)

Item MeaningZ Speakerphone is on.

(page 14)Ringer volume is off.(page 14)Silent mode is on. (page 24)

Call sharing mode is off.(page 23)Alarm is on. (page 24)

Handset number

Battery level

Blocked call (page 25)

Clarity booster is on.(page 15)

In use Answering system is beingused by another handset or thebase unit.*1

Line inuse

Someone is using the line.

*1 KX-TGC220 series: page 3

Language settings

Display languageYou can select either “English” or“Español” as the display language. Thedefault setting is “English”.1 MMENUN#1102 MbN: Select the desired setting. aMSAVEN

3 MOFFN

Voice guidance language

Available for:KX-TGC220 series (page 3)

You can select either “English” or“Español” as the voice guidance language


Getting Started


of the answering system. The default setting is“English”.1 MMENUN#1122 MbN: Select the desired setting.3 MSAVEN a MOFFN

Date and time1 MMENUN#1012 Enter the current month, date, and year

by selecting 2 digits for each.Example: July 15, 201407 15 14

3 MOKN4 Enter the current hour and minute

(12-hour clock format) by selecting 2digits for each.Example: 9:3009 30

5 *: Select “AM” or “PM”.6 MSAVEN a MOFFNNote:R When English is selected as the display

language, 12-hour clock format is used.When Spanish is selected, 24-hour clockformat is used.

Recording your greetingmessageAvailable for:KX-TGC220 series (page 3)

You can record your own greeting messageinstead of using a pre-recorded greetingmessage. See page 29 for details.1 MMENUN#3022 MbN: “Yes” a MSELECTN3 Record a greeting message. a MSTOPNa MOFFN

Other settings

Dialing modeIf you cannot make calls, change this settingaccording to your telephone line service. Thedefault setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.1 MMENUN#1202 MbN: Select the desired setting.3 MSAVEN a MOFFN


Getting Started


Making calls1 Lift the handset and dial the phone

number.R To correct a digit, press MCLEARN.

2 M N3 When you finish talking, press MOFFN or

place the handset on the base unit orcharger.

Using the speakerphone1 Dial the phone number and press MZN.2 When you finish talking, press MOFFN.Note:R To switch back to the receiver, press MZN/M N.

Adjusting the receiver or speakervolumePress MDN or MCN repeatedly while talking.

Making a call using the redial listThe last 5 phone numbers dialed are stored inthe redial list (each 48 digits max.).1 MEN REDIAL2 MbN: Select the desired phone number.3 M N

Erasing a number in the redial list1 MEN REDIAL2 MbN: Select the desired phone number.a MERASEN

3 MbN: “Yes” a MSELECTN a MOFFN

Pause (for PBX/long distance serviceusers)A pause is sometimes required when makingcalls using a PBX or long distance service.When storing a calling card access numberand/or PIN in the phonebook, a pause is alsoneeded (page 19).

Example: If you need to dial the line accessnumber “9” when making outside calls with aPBX:1 9 a MDN (Pause)2 Dial the phone number. a M NNote:R A 3.5 second pause is inserted each time

you press MDN (Pause) on the handset.

Answering calls1 Lift the handset and press M N or M N

when the unit rings.2 When you finish talking, press MOFFN or

place the handset on the base unit orcharger.

Any key answer: You can answer the call bypressing any dial key.Auto talk: You can answer calls simply bylifting the handset (page 22).Temporary handset ringer off: You can turnthe ringer off temporarily by pressing M N.

Adjusting the handset ringer volumePress MDN or MCN repeatedly to select thedesired volume while ringing.

Adjusting the base unit ringer volume

Available for:KX-TGC220 series (page 3)

Press MjN or MkN repeatedly to select thedesired volume.R To turn the ringer off, press and hold MkN

until the unit beeps.


Making/Answering Calls


Useful features during acall

Hold1 Press MMENUN during an outside call.2 MbN: “Hold” a MSELECTN3 To release hold, press M N.Note:R After holding for 10 minutes, the call is

disconnected.

Mute1 Press MMUTEN during a call.2 To return to the call, press MMUTEN.Note:R MMUTEN is a soft key visible on the display

during a call.

FlashMFLASHN allows you to use the specialfeatures of your host PBX such as transferringan extension call, or accessing optionaltelephone services.Note:R To change the flash time, see page 23.

For call waiting or Call WaitingCaller ID service usersTo use call waiting or Call Waiting Caller ID,you must first subscribe with your serviceprovider/telephone company.This feature allows you to receive calls whileyou are already talking on the phone. If youreceive a call while on the phone, you will heara call waiting tone.If you subscribe to both Caller ID and CallWaiting with Caller ID services, the 2ndcaller’s information is displayed on thehandset that is in use after you hear the callwaiting tone.

1 Press MCALL WAITN to answer the 2ndcall.

2 To switch between calls, press MCALLWAITN.

Note:R Please contact your service provider/

telephone company for details andavailability of this service in your area.

Temporary tone dialing (forrotary/pulse service users)Press * (TONE) before entering accessnumbers which require tone dialing.

Handset clarity boosterThis feature can improve sound clarity whenthe handset is used in an area where theremay be interference. During an outside call,this feature is turned on automatically whennecessary.R When this feature is turned on, is

displayed.

Call shareYou can join an existing outside call.To join the conversation, press M N whenthe other unit is on an outside call.Note:R A maximum of 3 parties (including 1 outside

party) can join a conversation using 2extensions. (3-way conference)

R To prevent other users from joining yourconversations with outside callers, turn callsharing mode off (page 23).

Transferring calls, conferencecallsOutside calls can be transferred or aconference call with an outside party can bemade between 2 handsets.1 During an outside call, pressMINTERCOMN.When 3 or more handsets areregistered:




MbN: Select the desired unit. a MSELECTN2 Wait for the paged party to answer.R If the paged party does not answer,

press M N to return to the outsidecall.

3 To complete the transfer:Press MOFFN.To establish a conference call:MMENUN a MbN: “Conf.” a MSELECTNR To leave the conference, press MOFFN.

The other 2 parties can continue theconversation.

R To put the outside call on hold:MMENUN a MbN: “Hold” aMSELECTNTo resume the conference: MMENUNa MbN: “Conf.” a MSELECTN

R To cancel the conference: MMENUN aMbN: “Stop conference” aMSELECTNYou can continue the conversationwith the outside caller.

IntercomIntercom calls can be made betweenhandsets.Note:R When paging unit(s), the paged unit(s)

beeps for 1 minute.R If you receive an outside call while talking

on the intercom, you hear 2 tones.To answer the call with the handset, pressMOFFN, then press M N.

Making an intercom call1 MINTERCOMN.

When 3 or more handsets areregistered:MbN: Select the desired unit. a MSELECTN

2 When you finish talking, press MOFFN.

Answering an intercom call1 Press MINTERCOMN or M N to answer

the page.

2 When you finish talking, press MOFFN.




PhonebookYou can add 50 names (16 characters max.)and phone numbers (24 digits max.) to thephonebook, and assign each phonebook entryto the desired group.Important:R All entries can be shared by any registered

handset.

Adding phonebook entries1 or MFN a MMENUN2 MbN: “Add new entry” a MSELECTN3 Enter the party’s name. a MOKN4 Enter the party’s phone number. a MOKN5 MbN: Select the desired group. aMSELECTN 2 times a MOFFN

Character table for entering namesWhile entering characters, you can switchbetween uppercase and lowercase bypressing * (A®a).

Key Character1 & ’ ( ) H ,

– . / 12 A B C 2

a b c 23 D E F 3

d e f 34 G H I 4

g h i 45 J K L 5

j k l 56 M N O 6

m n o 67 P Q R S 7

p q r s 7

Key Character8 T U V 8

t u v 89 W X Y Z 9

w x y z 90 0# #

R To enter another character that is locatedon the same dial key, first press MEN tomove the cursor to the next space.

R If you do not press any dial key within 5seconds after entering a character, thecharacter is fixed and the cursor moves tothe next space.

R in the above table represents a singlespace.

Erasing the character or numberPress MFN or MEN. a MCLEARNR Press and hold MCLEARN to erase all

characters or numbers.

Storing a redial list number to thephonebookPhone numbers of up to 24 digits can bestored in the phonebook.1 MEN REDIAL2 MbN: Select the desired phone number.a MSAVEN

3 To store the name, continue from step 3,“Editing entries”, page 18.

Storing caller information to thephonebook1 MCN CID2 MbN: Select the desired entry.R To edit the number: MMENUN a MbN:

“Edit” a MSELECTNPress MEDITN repeatedly until thephone number is shown in the desiredformat. And then, press MSAVEN. Go tostep 5.

3 MMENUN


Phonebook


4 MbN: “Save CID” a MSELECTN5 MbN: “Phonebook” a MSELECTN6 Continue from step 3, “Editing entries”,

page 18.

GroupsGroups can help you find entries in thephonebook quickly and easily. You canchange the names of groups assigned forphonebook entries (“Friends”, “Family”, etc.).By assigning different ringer tones for differentgroups of callers, you can identify who iscalling (ringer ID), if you have subscribed toCaller ID service.

Changing group names/setting ringerIDThe default group name is “Group 1” to“Group 9”.1 or MFN a MMENUN2 MbN: “Group” a MSELECTN3 MbN: Select the desired group. aMSELECTN

4 To change group namesMbN: “Group name” a MSELECTN aEdit the name (10 characters max.). aMSAVENTo set group ringer toneMbN: Select the current setting of thegroup ringer tone. a MSELECTN a MbN:Select the desired ringer tone. a MSAVEN

5 MOFFN

Finding and calling from aphonebook entry1 or MFN 2 To scroll through all entriesMbN: Select the desired entry.To search by first character

Press the dial key (0 to 9, or #)which contains the character you aresearching for (page 17).MbN: Scroll through the phonebook ifnecessary.

To search by groupMGROUPNMbN: Select the desired group. aMSELECTNMbN: Scroll through the phonebook ifnecessary.

3 M N

Editing entries1 Find the desired entry (page 18).2 MMENUN a MbN: “Edit” a MSELECTN3 Edit the name if necessary. a MOKN4 Edit the phone number if necessary. aMOKN

5 MbN: Select the desired group (page 18).a MSELECTN 2 times

6 MOFFN

Erasing entries

Erasing an entry1 Find the desired entry (page 18).2 MMENUN a MbN: “Erase” a MSELECTN3 MbN: “Yes” a MSELECTN4 MOFFN

Erasing all entries1 or MFN a MMENUN2 MbN: “Erase all” a MSELECTN3 MbN: “Yes” a MSELECTN4 MbN: “Yes” a MSELECTN5 MOFFN

Chain dialThis feature allows you to dial phone numbersin the phonebook while you are on a call. Thisfeature can be used, for example, to dial acalling card access number or bank accountPIN that you have stored in the phonebook,without having to dial manually.1 During an outside call, press MMENUN.


Phonebook


2 MbN: “Phonebook” a MSELECTN3 MbN: Select the desired entry.4 Press MCALLN to dial the number.Note:R When storing a calling card access number

and your PIN in the phonebook as onephonebook entry, press MDN (Pause) to addpauses after the number and PIN asnecessary (page 14).

R If you have rotary/pulse service, you needto press * (TONE) before pressingMMENUN in step 1 to change the dialingmode temporarily to tone. When addingentries to the phonebook, we recommendadding * (TONE) to the beginning ofphone numbers you wish to chain dial(page 17).

Speed dialYou can assign 1 phone number to each ofthe dial keys (1 to 9) on the handset.

Adding phone numbers to speeddial keysn By entering phone numbers:

1 Press and hold the desired speed dialkey (1 to 9). a MADDN

2 MbN: “Manual” a MSELECTN3 Enter the party’s name (16 characters

max.). a MOKN4 Enter the party’s phone number (24

digits max.). a MOKN5 MSELECTN a MOFFN

n From the shared phonebook:1 Press and hold the desired speed dial

key (1 to 9). a MADDN2 MbN: “Phonebook” a MSELECTN3 MbN: Select the desired entry.4 MSAVEN a MOFFN

Note:R If you edit a phonebook entry which is

assigned to a speed dial key, the editedentry does not transfer to the speed dialkey.

Editing an entry1 Press and hold the desired speed dial key

(1 to 9). a MMENUN2 MbN: “Edit” a MSELECTN3 Edit the name if necessary. a MOKN4 Edit the phone number if necessary. aMOKN

5 MSELECTN a MOFFN

Erasing an entry1 Press and hold the desired speed dial key

(1 to 9). a MMENUN2 MbN: “Erase” a MSELECTN3 MbN: “Yes” a MSELECTN4 MOFFN

Viewing an entry/Making a call1 Press and hold the desired speed dial key

(1 to 9).2 To make a call, press M N


Phonebook


Menu listTo access the features, there are 2 methods.n Scrolling through the display menus

1 MMENUN2 Press MCN or MDN to select the desired main menu. a MSELECTN3 Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN4 Press MCN or MDN to select the desired setting. a MSAVEN

n Using the direct command code1 MMENUN a Enter the desired code.

Example: Press MMENUN#101.2 Select the desired setting. a MSAVEN

Note:R To exit the operation, press MOFFN.R In the following table, < > indicates the default settings.R In the following table, indicates the reference page number.R Display menu order and sub-menu may vary depending on your model.

Display menu tree and direct command code tableMain menu: “Phonebook”Operation CodeViewing the phonebook entry. #280 18

Main menu: “Caller list”Operation CodeViewing the caller list. #213 27

Main menu: “Answering device”*1

Sub-menu 1 Sub-menu 2 Settings CodePlay new msg.(msg.: message)

– – #323 30

Play all msg. – – #324 30Erase all msg.*2 – – #325 31Greeting Record greeting*2 – #302 29

Check greeting – #303 30Pre-recorded*2(Reset to pre-recordedgreeting)

– #304 30


Programming


Sub-menu 1 Sub-menu 2 Settings CodeSettings Ring count*2 2-7 rings

Toll saver

#211 32

Recording time*2 1 min

Greeting only*3

#305 33

Remote code*2 #306 31Screen call

Off#310 32

Answer on*2 – – #327 29Answer off*2 – – #328 29

Main menu: “V.M. access” (V.M.: Voice mail)Operation CodeListening to voice mail messages. #330 34

Main menu: “Intercom”Operation CodePaging the desired unit. #274 16

Main menu: “Set date & time”Sub-menu 1 Sub-menu 2 Settings Code

Date and time*2 – – #101 13Alarm – Once

Daily

#720 24

Time adjustment*2, *4 – Manual

#226 –

Main menu: “Initial setting”Sub-menu 1 Sub-menu 2 Settings CodeRinger setting Ringer volume Off–6 #160 14

Ringer tone*5, *6 #161 –Silent mode– On/Off

On

#238 24

Silent mode– Start/End

#237 24


Programming


Sub-menu 1 Sub-menu 2 Settings CodeSet date & time Date and time*2 – #101 13

Alarm OnceDaily

#720 24

Time adjustment*2, *4 Manual

#226 –

Handset name – – #104 26Call block*2 – – #217 25

First ring*2 Off

#173 25

Block w/o num*2, *3(Block calls withoutphone number)

On

#240 25

Speed dial – – #261 19Voice mail Store VM access#*2

(VM: Voice mail)– #331 34

VM tone detect*2 Off

#332 34

LCD contrast(Display contrast)

– Level 1–4 #145 –

Key tone – Off

#165 –

Caller ID edit(Caller ID numberauto edit)

– Off

#214 27

Auto talk*7 – On

#200 14


Programming


Sub-menu 1 Sub-menu 2 Settings CodeSet tel line Set dial mode*2 Pulse

#120 13

Set flash time*2, *8 900 ms

600 ms400 ms300 ms250 ms200 ms160 ms110 ms100 ms90 ms80 ms

#121 15

Set line mode*2, *9 A

#122 –

Call sharing*2 – Off

#194 15

Registration Register handset – #130 26Deregistration*3 – #131 26

Changelanguage

Display Español

#110 12

Voice prompt*1, *2 Español

#112 12

Main menu: “Customer support”Operation CodeDisplaying customer support Web address. #680 –

*1 KX-TGC220 series: page 3.*2 If you program these settings using one of the units, you do not need to program the same

item using another unit.*3 This menu is not displayed when scrolling through the display menus. It is only available in

direct command code.*4 This feature allows the unit to automatically adjust the date and time each time caller

information including date and time is received.To turn this feature on, select “Caller ID auto”. To turn this feature off, select“Manual”. (Caller ID subscribers only)To use this feature, set the date and time first (page 13).

*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to2). If you select a melody, you cannot distinguish lines by their ringers.

*6 The preset melodies in this product (“Tone 3” - “Tone 5”, “Melody 1” - “Melody 10”)are used with permission of © 2012 Copyrights Vision Inc.

*7 If you subscribe to a Caller ID service and want to view the caller’s information after lifting upthe handset to answer a call, turn off this feature.


Programming


*8 The flash time depends on your telephone exchange or host PBX. Contact your PBXsupplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails topick up the waiting call.

*9 Generally, the line mode setting should not be changed. This setting automatically maintainsreceiver volume at the proper level depending on the current telephone line condition. Setthe line mode to “A” if telephone line condition is not good.

AlarmAn alarm sounds at the set time for 3 minutesonce or daily. Alarm can be set for eachhandset.Important:R Make sure the unit’s date and time setting

is correct (page 13).

1 MMENUN#7202 MbN: Select the desired alarm option. aMSELECTN

“Off” Turns alarm off. Go to step 7.“Once” An alarm sounds once at the

set time.“Daily” An alarm sounds daily at the

set time. Go to step 4.

3 Enter the desired month and date. aMOKN

4 Set the desired time.5 *: Select “AM” or “PM”. a MOKN6 MbN: Select the desired alarm tone. aMSELECTNR We recommend selecting a different

ringer tone from the one used foroutside calls.

7 MSELECTN a MOFFNNote:R To stop the alarm, press MOFFN or place

the handset on the base unit or charger.R When the handset is in use, the alarm will

not sound until the handset is in standbymode.

Silent modeSilent mode allows you to select a period oftime during which the handset and/or baseunit will not ring for outside calls. This featureis useful for time periods when you do notwant to be disturbed, for example, whilesleeping. Silent mode can be set for each unit.Important:R Make sure the unit’s date and time setting

is correct (page 13).R We recommend turning the base unit ringer

off (page 14) in addition to turning the silentmode on.

R If you have set the alarm, the alarm soundseven if the silent mode is turned on.

Turning silent mode on/off1 MMENUN#2382 MbN: Select the desired setting. aMSAVENR If you select “Off”, press MOFFN to

exit.3 Enter the desired hour and minute you

wish to start this feature.4 *: Select “AM” or “PM”. a MOKN5 Enter the desired hour and minute you

wish to end this feature.6 *: Select “AM” or “PM”.7 MSAVEN a MOFFN

Changing the start and end time1 MMENUN#2372 Continue from step 3 “Turning silent

mode on/off”, page 24.


Programming


Call blockThis feature allows the unit to reject calls when:– the unit receives a call from a phone

number stored in the call block list asunwanted (“Storing unwanted callers”,page 25).

– the unit receives a call without phonenumber (“Blocking incoming calls that haveno phone number”, page 25).

When a call is received, the unit rings briefly*1while caller information is being received. Ifthe caller’s phone number matches an entry inthe call block list, the unit emits no sound tothe caller, and disconnects the call. (Caller IDsubscribers only)*1 This is called first ring. If you do not want

the first ring to sound, turn this setting to“Off” (page 25).

Important:R Rejected calls are logged in the caller list.

Storing unwanted callersYou can store up to 30 phone numbers in thecall block list.Important:R We recommend storing 10 digits (including

the area code). If only 7 digits are stored, allnumbers that have the same last 7 digitswill be blocked.

n From the caller list:1 MCN CID2 MbN: Select the entry to be blocked.R To edit the number: MMENUN a MbN:

“Edit” a MSELECTNPress MEDITN repeatedly until thephone number is shown in the 10-digitformat. And then, press MSAVEN. Go tostep 5.

3 MMENUN4 MbN: “Save CID” a MSELECTN5 MbN: “Call block” a MSELECTN6 MbN: “Yes” a MSELECTN7 Edit the phone number if necessary (24

digits max.).

8 MSAVEN a MOFFNn By entering phone numbers:1 MMENUN#2172 MMENUN a MbN: “Add” a MSELECTN3 Enter the phone number (24 digits max.).R To erase a digit, press MCLEARN.

4 MSAVEN a MOFFN

Blocking incoming calls thathave no phone numberYou can reject calls when no phone number isprovided, such as private callers or out of areacalls.1 MMENUN#2402 MbN: Select the desired setting. aMSAVEN a MOFFN

Setting the first ring for the callblock listIf you do not want the first ring from a numberon the call block list to sound, turn the first ringsetting to “Off”. The default setting is “On”.1 MMENUN#1732 MbN: Select the desired setting. aMSAVEN a MOFFN

Viewing/editing/erasing callblock numbers1 MMENUN#2172 MbN: Select the desired entry.R To exit, press MOFFN.

3 To edit a number:MEDITN a Edit the phone number. aMSAVEN a MOFFNTo erase a number:MERASEN a MbN: “Yes” a MSELECTNa MOFFN

Note:R When editing, press the desired dial key to

add, MCLEARN to erase.R When viewing, “Block w/o num” is

displayed if the blocking incoming calls


Programming


without phone number feature is turned on.To turn the feature off: MERASEN a MCNa MSAVEN a MOFFN

Other programming

Changing the handset nameEach handset can be given a customizedname (“Bob”, “Kitchen”, etc.). This is usefulwhen you make intercom calls betweenhandsets. You can also select whether or notthe handset name is displayed in standbymode. The default setting is “No”. If you select“Yes” without entering any handset name,“Handset 1” to “Handset 6” is displayed.1 MMENUN#1042 Enter the desired name (max. 10

characters; page 17).3 MSAVEN4 MbN: Select the desired setting. aMSELECTN 2 times a MOFFN

Registering a unit

Operating additional units

Additional handsetsUp to 6 handsets can be registered to thebase unit.Important:R See page 4 for information on the available

model.

Registering a handset to thebase unitThe supplied handset and base unit arepre-registered. If for some reason the handsetis not registered to the base unit, re-registerthe handset.1 Handset:MMENUN#130

2 Base unit:Press and hold MLOCATORN for about 5seconds.R If all registered handsets start ringing,

press MLOCATORN again to stop, thenrepeat this step.

3 Handset:Press MOKN, then wait until a long beepsounds.

Deregistering a handsetA handset can cancel its own registration tothe base unit, or other handsets registered tothe same base unit. This allows the handset toend its wireless connection with the system.1 MMENUN#131R All handsets registered to the base unit

are displayed.2 MbN: Select the handset you want to

cancel. a MSELECTN3 MbN: “Yes” a MSELECTN a MOFFN


Programming


Using Caller ID serviceImportant:R This unit is Caller ID compatible. To use

Caller ID features, you must subscribe to aCaller ID service. Contact your serviceprovider/telephone company for details.

Caller ID featuresWhen an outside call is being received, thecaller information is displayed.Caller information for the last 50 callers islogged in the caller list from the most recentcall to the oldest.R If the unit cannot receive caller information,

the following is displayed:– “Out of area”: The caller dials from

an area which does not provide a CallerID service.

– “Private caller”: The callerrequests not to send caller information.

– “Long distance”: The caller makes along distance call.

R If the unit is connected to a PBX system,caller information may not be properlyreceived. Contact your PBX supplier.

Missed callsIf a call is not answered, the unit treats it as amissed call. The display shows “Missedcall”.Note:R Even when there are unviewed missed

calls, “Missed call” disappears from thestandby display if the following operation isperformed by one of the units:– A handset is replaced on the base unit

or charger.– Pressing MOFFN on a handset.

Phonebook name displayWhen caller information is received and itmatches a phone number stored in thephonebook, the stored name in thephonebook is displayed and logged in thecaller list.

Caller listImportant:R Make sure the unit’s date and time setting


Viewing the caller list and callingback1 MCN CID2 Press MCN to search from the most recent

call, or MDN to search from the oldest call.3 To call back, press M N.

To exit, press MOFFN.Note:R If the entry has already been viewed or

answered, “ ” is displayed.

Editing a caller’s phone numberYou can edit a phone number in the caller listby removing its area code and/or the longdistance code “1”.1 MCN CID2 MbN: Select the desired entry.3 MMENUN a MbN: “Edit” a MSELECTN4 Press MEDITN repeatedly until the phone

number is shown in the desired format.5 M N

Caller ID number auto edit featureOnce you call back an edited number, the unitwhich was used to call back remembers thearea code and format of the edited number.The next time someone calls from the samearea code, caller information is customized bythe unit as follows:– When the call is being received, the Caller

ID number is displayed in the same formatas the edited number.

– After the call has ended, the caller’s phonenumber is displayed in the same format asthe edited number, when reviewed from thecaller list.


Caller ID Service


For example, you can use this feature to setthe unit to ignore the area code of callers inyour area, so that you can call these localnumbers using caller information withoutdialing the area code.To activate this feature, you must edit an entryin the caller list, then call that number. Afterthat, phone numbers from that caller’s areacode are edited automatically.This feature can be set for each unit(page 22). The default setting is “On”.Note:R Phone numbers from the 4 most recently

edited area codes are automatically edited.

Erasing selected callerinformation1 MCN CID2 MbN: Select the desired entry.3 MERASEN a MbN: “Yes” a MSELECTNa MOFFN

Erasing all caller information1 MCN CID2 MERASEN a MbN: “Yes” a MSELECTNa MOFFN


Caller ID Service


Answering systemAvailable for:KX-TGC220 series (page 3)

The answering system can answer and recordcalls for you when you are unavailable toanswer the phone.You can also set the unit to play a greetingmessage but not to record caller messages byselecting “Greeting only” as the recordingtime setting (page 33).Important:R Make sure the unit’s date and time setting


Memory capacity (including yourgreeting message)The total recording capacity is about 17minutes. A maximum of 64 messages can berecorded.Note:R When message memory becomes full:

– “Messages full” is shown on thehandset display.

– The ANSWER ON/OFF indicator on thebase unit flashes rapidly if the answeringsystem is turned on.

– If you use the pre-recorded greetingmessage, the unit automatically switchesto another pre-recorded greetingmessage asking callers to call againlater.

– If you recorded your own greetingmessage, the same message is stillannounced to callers even though theirmessages are not recorded.

Turning the answeringsystem on/off

Base unitPress MANSWER ON/OFFN to turn on/off theanswering system.

Handset

1 To turn on:MMENUN#327To turn off:MMENUN#328

2 MOFFNNote for base unit and handset:R When the answering system is turned on,

the ANSWER ON/OFF indicator on thebase unit lights up.

Greeting messageWhen the unit answers a call, a greetingmessage is played to callers.You can use either:– your own greeting message– a pre-recorded greeting message

Recording your greeting message1 MMENUN#3022 MbN: “Yes” a MSELECTN3 After a beep sounds, hold the handset

about 20 cm (8 inches) away and speakclearly into the microphone (2 minutesmax.).

4 Press MSTOPN to stop recording.a MOFFN

Using a pre-recorded greetingmessageThe unit provides 2 pre-recorded greetingmessages:– If you erase or do not record your own

greeting message, the unit plays apre-recorded greeting asking callers toleave a message.

– If the message recording time (page 33)is set to “Greeting only”, callers’messages are not recorded and the unitplays a different pre-recorded greetingmessage asking callers to call again.


Answering System


Resetting to a pre-recorded greetingmessageIf you want to use a pre-recorded greetingmessage once you record your own greetingmessage, you need to erase your owngreeting message.1 MMENUN#3042 MYESN a MOFFN

Playing back the greetingmessage1 MMENUN#3032 To exit, press MOFFN.

Listening to messages

Using the base unitWhen new messages have been recorded:– M N on the base unit flashes.– “New message” is displayed.Press M N (PLAY).R If new messages have been recorded, the

base unit plays back new messages.R If there are no new messages, the base

unit plays back all messages.

Operating the answering systemduring playback

Key OperationMjN or MkN Adjust the speaker

volumeM N Repeat message*1

M N Skip messageM N (STOP) Stop playbackMERASEN Erase currently playing

message

*1 If pressed within the first 5 seconds of amessage, the previous message isplayed.

Erasing all messagesPress MERASEN 2 times while the unit is not inuse.

Using the handsetWhen new messages have been recorded,“New message” is displayed.1 To listen to new messages:MMENUN#323To listen to all messages:MMENUN#324

2 When finished, press MOFFN.Note:R You can also use the MPLAYN soft key, if

displayed, to play new messages.R To switch to the receiver, press M N.

Operating the answering systemMMENUN a MbN: “Answering device” aMSELECTN

Key OperationMDN or MCN Adjust the receiver/speaker

volume (during playback)1 or MFN Repeat message (during

playback)*1

2 or MEN Skip message (duringplayback)

3 Enter the “Settings” menu4 Play new messages5 Play all messages6 Play greeting message76 Record greeting message8 Turn answering system onMPAUSEN Pause message*2

9 orMSTOPN

Stop recordingStop playback

0 Turn answering system off

*4*3 Erase currently playingmessage

*5 Erase all messages


Answering System


Key Operation*6 Reset to a pre-recorded

greeting message


*2 To resume playback:MbN: “Playback” a MSELECTN

*3 You can also erase as follows:MPAUSEN a MbN: “Erase” aMSELECTN a MbN: “Yes” a MSELECTN

Calling back (Caller ID subscribersonly)1 Press MPAUSEN during playback.2 MbN: “Call back” a MSELECTNn Editing the number before calling back1 Press MPAUSEN during playback.2 MbN: “Edit & Call” a MSELECTN3 Press MEDITN repeatedly until the phone

number is shown in the desired format(page 27). a M N

Erasing all messages1 MMENUN#3252 MbN: “Yes” a MSELECTN a MOFFN

Remote operationUsing a touch-tone phone, you can call yourphone number from outside and access theunit to listen to messages or changeanswering system settings. The unit’s voiceguidance prompts you to press certain dialkeys to perform different operations.

Remote access codeA 3-digit remote access code must be enteredwhen operating the answering systemremotely. This code prevents unauthorizedparties from listening to your messagesremotely. The default setting is “111”.

Important:R To prevent unauthorized access to this

product, we recommend that you regularlychange the remote code.

1 MMENUN#3062 Enter the desired 3-digit remote access

code.3 MSAVEN a MOFFN

Deactivating remote operationPress * in step 2 on “Remote access code”,page 31.R The entered remote access code is deleted.

Using the answering systemremotely1 Dial your phone number from a

touch-tone phone.2 After the greeting message starts, enter

your remote access code.3 Follow the voice guidance prompts as

necessary or control the unit usingremote commands (page 32).

4 When finished, hang up.

Voice guidancen When the English voice guidance is

selectedDuring remote operation, the unit’s voiceguidance starts and prompts you to press1 to perform a specific operation, or press2 to listen to more available operations.

n When the Spanish voice guidance isselectedTo start the voice guidance, press 9. Thevoice guidance announces the availableremote commands (page 32).

Note:R If you do not press any dial keys within 10

seconds after a voice guidance prompt, theunit disconnects your call.


Answering System


Remote commandsYou can press dial keys to access certainanswering system functions without waiting forthe voice guidance to prompt you.

Key Operation1 Repeat message (during

playback)*1

2 Skip message (during playback)4 Play new messages5 Play all messages9 Stop playback*2

Start voice guidance*3

0 Turn answering system off*4 Erase currently playing message*5 Erase all messages*# End remote operation

(or hang up)


*2 For English voice guidance only*3 For Spanish voice guidance only

Turning on the answering systemremotely1 Dial your phone number from a

touch-tone phone.2 Let the phone ring 15 times.R A long beep is heard.

3 Enter your remote access code within 10seconds after the long beep.R The greeting message is played back.R You can either hang up, or enter your

remote access code again and beginremote operation (page 31).

Answering system settings

Call screeningWhile a caller is leaving a message, you canlisten to the call through the handset’s speaker.To adjust the speaker volume, press MDN orMCN repeatedly.You can answer the call by pressing M N.Call screening can be set for each handset.The default setting is “On”.1 MMENUN#3102 MbN: Select the desired setting. aMSAVEN

3 MOFFN

Number of rings before the unitanswers a callYou can change the number of times thephone rings “Ring count” before the unitanswers calls. You can select 2 to 7 rings, or“Toll saver”.The default setting is “4 rings”.“Toll saver”: The unit’s answering systemanswers at the end of the 2nd ring when newmessages have been recorded, or at the endof the 5th ring when there are no newmessages. If you call your phone from outsideto listen to new messages (page 31), youknow that there are no new messages whenthe phone rings for the 3rd time. You can thenhang up without being charged for the call.1 MMENUN#2112 MbN: Select the desired setting. aMSAVEN a MOFFN

For voice mail service subscribersIf you subscribe to a flat-rate service packagethat includes Caller ID, call waiting, voice mail,and unlimited local/regional/long distancecalls, please note the following:R To use the voice mail service provided by

your service provider/telephone companyrather than the unit’s answering system,turn off the answering system (page 29).


Answering System


R To use this unit’s answering system ratherthan the voice mail service provided byyour service provider/telephone company,please contact your service provider/telephone company to deactivate yourvoice mail service.If your service provider/telephone companycannot do this:– Set this unit’s “Ring count” setting so

that this unit’s answering systemanswers calls before the voice mailservice of your service provider/telephone company does. It is necessaryto check the number of rings required toactivate the voice mail service providedby your service provider/telephonecompany before changing this setting.

– Change the number of rings of the voicemail service so that the answeringsystem can answer the call first. To doso, contact your service provider/telephone company.

Caller’s recording timeYou can change the maximum messagerecording time allowed for each caller. Thedefault setting is “3 min”.1 MMENUN#3052 MbN: Select the desired setting. aMSAVEN a MOFFN

Selecting “Greeting only”You can select “Greeting only” which setsthe unit to announce a greeting message tocallers but not record messages.Select “Greeting only” in step 2 on“Caller’s recording time”, page 33.Note:R When you select “Greeting only”:

– If you do not record your own message,the unit will play the pre-recordedgreeting-only message asking callers tocall again later.

– If you use your own message, record thegreeting-only message asking callers tocall again later (page 29).


Answering System


Voice mail serviceVoice mail is an automatic answering serviceoffered by your service provider/telephonecompany. After you subscribe to this service,your service provider/telephone company’svoice mail system answers calls for you whenyou are unavailable to answer the phone orwhen your line is busy. Messages arerecorded by your service provider/telephonecompany, not your telephone. Please contactyour service provider/telephone company fordetails of this service.Important:R To use the voice mail service provided by

your service provider/telephone companyrather than the unit’s answering system,turn off the answering system (page 29).For details, see page 32.

Storing the voice mail (VM)access numberIn order to listen to your voice mail messages,you must dial your service provider/telephonecompany’s voice mail access number. Onceyou have stored your voice mail accessnumber, you can dial it automatically(page 34).1 MMENUN#3312 Enter your access number (24 digits

max.). a MSAVEN a MOFFNNote:R When storing your voice mail access

number and your mailbox password, pressMDN (Pause) to add pauses (page 14)between the access number and thepassword as necessary. Contact yourservice provider/telephone company for therequired pause time.

Example:

1-222-333-4444

VM access

number

Pauses Password

PPPP 8888

To erase the voice mail accessnumber1 MMENUN#3312 Press and hold MCLEARN until all digits

are erased. a MSAVEN a MOFFN

Voice mail (VM) tone detectionYour service provider/telephone companysends special signals (sometimes called“voice mail tones” or “stutter tones”) to the unitto let you know you have new voice mailmessages. If you hear a series of dial tonesfollowed by a continuous dial tone after youpress M N, you have new voice mailmessages. Soon after you hang up a call orafter the phone stops ringing, your unit checksthe phone line to see if new voice mailmessages have been recorded.Turn this feature off when:– You do not subscribe to voice mail service.– Your service provider/telephone company

does not send voice mail tones.– Your phone is connected to a PBX.If you are not sure which setting is required,contact your service provider/telephonecompany.

Turning VM tone detection on/offThe default setting is “On”.1 MMENUN#3322 MbN: Select the desired setting. aMSAVEN a MOFFN

Listening to voice mail messagesThe unit lets you know that you have newvoice mail messages in the following way:– “New Voice Mail” is displayed if

message indication service is available.1 MMENUN#330R The speakerphone turns on.

2 Follow the pre-recorded instructions.3 When finished, press MOFFN.


Useful Information


Note:R You can also use the MVMN soft key, if

displayed, to play new voice mailmessages.

R If the handset still indicate there are newmessages even after you have listened toall new messages, turn it off by pressingand holding # until the handset beeps.

Wall mounting (Chargeronly)Note:R Make sure that the wall and the fixing

method are strong enough to support theweight of the unit.

Drive the screws (1) (not supplied) into thewall.2 27.2 mm (1 1/16 inches)

1

2


Useful Information


Error messagesDisplay message Cause/solutionBase no powerorNo link. Re-connect baseAC adaptor.

R The handset has lost communication with the baseunit. Move closer to the base unit and try again.

R Unplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again.

R The handset’s registration may have been canceled.Re-register the handset (page 26).

Busy R The called unit is in use.R Other units are in use and the system is busy. Try

again later.R The handset you are using is too far from the base

unit. Move closer and try again.Call phone company foryour access #

R You have not stored the voice mail access number.Store the number (page 34).

Check tel line R The supplied telephone line cord has not beenconnected yet or not connected properly. Check theconnections (page 9).

Error!! R Recording was too short. Try again.Invalid R There is no handset registered to the base unit

matching the handset number you entered.R The handset is not registered to the base unit.

Register the handset (page 26).Requires subscription toCaller ID.

R You must subscribe to a Caller ID service. Once youreceive caller information after subscribing to a CallerID service, this message will not be displayed.

Use rechargeable battery. R A wrong type of battery such as Alkaline orManganese was inserted. Use only the rechargeableNi-MH batteries noted on page 4, 6.


Useful Information


TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,and then insert the batteries into the handset again.

General use

Problem Cause/solutionThe handset does not turn oneven after installing chargedbatteries.

R Place the handset on the base unit or charger to turn onthe handset.

The unit does not work. R Make sure the batteries are installed correctly (page 9).R Fully charge the batteries (page 10).R Check the connections (page 9).R Unplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.R The handset has not been registered to the base unit.

Register the handset (page 26).I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not

connected. Check the connections.R Disconnect the base unit from the telephone line and

connect the line to a known working telephone. If theworking telephone operates properly, contact our servicepersonnel to have the unit repaired. If the workingtelephone does not operate properly, contact your serviceprovider/telephone company.

Menu list

Problem Cause/solutionThe display is in a language Icannot read.

R Change the display language (page 12).

I cannot register a handset to abase unit.

R The maximum number of handsets (6) is alreadyregistered to the base unit. Cancel unused handsetregistrations from the base unit (page 26).

Battery recharge

Problem Cause/solutionThe handset beeps and/or flashes.

R Battery charge is low. Fully charge the batteries (page 10).


Useful Information


Problem Cause/solutionI fully charged the batteries, but– still flashes,– is displayed, or– the operating time seems to

be shorter.

R Clean the battery ends ( , ) and the charge contactswith a dry cloth and charge again.

R It is time to replace the batteries (page 9).

Making/answering calls, intercom

Problem Cause/solution is displayed. R The handset is too far from the base unit. Move closer.

R The base unit’s AC adaptor is not properly connected.Reconnect AC adaptor to the base unit.

R The handset is not registered to the base unit. Register it(page 26).

Noise is heard, sound cuts inand out.

R You are using the handset or base unit in an area withhigh electrical interference. Re-position the base unit anduse the handset away from sources of interference.

R Move closer to the base unit.R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit andthe telephone line jack. Contact your DSL/ADSL providerfor details.

The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume(page 14, 21).

R Silent mode is turned on. Turn it off (page 24).The base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume

(page 14).I cannot make a call. R The dialing mode may be set incorrectly. Change the

setting (page 13).I cannot make long distancecalls.

R Make sure that you have long distance service.


Useful Information


Caller ID

Problem Cause/solutionCaller information is notdisplayed.

R You must subscribe to Caller ID service. Contact yourservice provider/telephone company for details.

R If your unit is connected to any additional telephoneequipment such as a Caller ID box or cordless telephoneline jack, plug the unit directly into the wall jack.

R If you use a DSL/ADSL service, we recommendconnecting a DSL/ADSL filter between the base unit andthe telephone line jack. Contact your DSL/ADSL providerfor details.

R The name display service may not be available in someareas. Contact your service provider/telephone companyfor details.

R Other telephone equipment may be interfering with thisunit. Disconnect the other equipment and try again.

Caller information is displayedlate.

R Depending on your service provider/telephone company,the unit may display the caller’s information at the 2ndring or later.

R Move closer to the base unit.The caller list/incoming phonenumbers are not editedautomatically.

R The Caller ID number auto edit feature is turned off. Turnit on and try again (page 22).

R You need to call back the edited number to activate CallerID number auto edit.

I cannot dial the phone numberedited in the caller list.

R The phone number you dialed might have been editedincorrectly (for example, the long distance “1” or the areacode is missing). Edit the phone number with anotherpattern (page 27).

Time on the unit has shifted. R Incorrect time information from incoming Caller IDchanges the time. Set the time adjustment to “Manual”(off) (page 22).

The 2nd caller’s information isnot displayed during an outsidecall.

R In order to use Caller ID, call waiting, or Call WaitingCaller ID (CWID), you must first contact your serviceprovider/telephone company and subscribe to the desiredservice.After subscribing, you may need to contact your serviceprovider/telephone company again to activate this specificservice, even if you already subscribed to both Caller IDand Call Waiting with Caller ID services (CWID).


Useful Information


Answering system

Problem Cause/solutionThe unit does not record newmessages.

R The answering system is turned off. Turn it on (page 29).R The message memory is full. Erase unnecessary

messages (page 30).R The recording time is set to “Greeting only”. Change

the setting (page 33).R Your service provider/telephone company’s voice mail

service may be answering your calls before the unit’sanswering system can answer your calls. Change theunit’s number of rings setting (page 32) to a lower value,or contact your service provider/telephone company.

I cannot operate the answeringsystem remotely.

R The remote access code is not set. Set the remoteaccess code (page 31).

R You are entering the wrong remote access code. If youhave forgotten your remote access code, enter theremote access code setting to check your current code(page 31).

R The answering system is turned off. Turn it on (page 32).The unit does not emit thespecified number of rings.

R If the first ring is turned off, the number of rings decreasesby 1 from the specified number of rings.

Voice mail

Problem Cause/solution“New Voice Mail” is shownon the handset display. How doI remove this message from thedisplay?

R This notification is displayed when your service provider/telephone company’s voice mail service (not the unit’sanswering system) has recorded a message for you.Typically you can remove this notification from the displayby listening to the message. To listen to the message, dialthe voice mail number provided by your service provider/telephone company (for most cases, this will be your ownphone number), and follow the voice instructions.Depending on your service provider/telephone company,you may need to remove all messages from your voicemailbox to remove the notification. You can also removethis notification by pressing and holding # until the unitbeeps.


Useful Information


Liquid damage

Problem Cause/solutionLiquid or other form of moisturehas entered the handset/baseunit.

R Disconnect the AC adaptor and telephone line cord fromthe base unit. Remove the batteries from the handset andleave to dry for at least 3 days. After the handset/baseunit are completely dry, reconnect the AC adaptor andtelephone line cord. Insert the batteries and charge fullybefore use. If the unit does not work properly, contact anauthorized service center.

Caution:R To avoid permanent damage, do not use a microwave oven to speed up the drying process.


Useful Information


FCC and other informationThis equipment complies with Part 68 of the

FCC rules and the requirements adopted by

the ACTA. On the bottom of this equipment

is a label that contains, among other

information, a product identifier in the

format US:ACJ----------.

If requested, this number must be provided

to the telephone company.

L Registration No.............(found on the bottom of the unit)

L Ringer Equivalence No. (REN).......0.1B

A plug and jack used to connect this

equipment to the premises wiring and

telephone network must comply with the

applicable FCC Part 68 rules and

requirements adopted by the ACTA. A

compliant telephone cord and modular plug

is provided with the product. It is designed

to be connected to a compatible modular

jack that is also compliant.

The REN is used to determine the number

of devices that may be connected to a

telephone line. Excessive RENs on a

telephone line may result in the devices not

ringing in response to an incoming call. In

most but not all areas, the sum of RENs

should not exceed five (5.0). To be certain

of the number of devices that may be

connected to a line, as determined by the

total RENs, contact the local telephone

company. For products approved after July

23, 2001, the REN for the product is part of

the product identifier that has the format

US:AAAEQ##TXXXX. The digits

represented by ## are the REN without a

decimal point (e.g., 03 is a REN of 0.3).

If this equipment causes harm to the

telephone network, the telephone company

will notify you in advance that temporary

discontinuance of service may be required.

But if advance notice isn't practical, the

telephone company will notify the customer

as soon as possible. Also, you will be

advised of your right to file a complaint with

the FCC if you believe it is necessary.

The telephone company may make changes

in its facilities, equipment, operations or

procedures that could affect the operation of

the equipment. If this happens the

telephone company will provide advance

notice in order for you to make necessary

modifications to maintain uninterrupted

service.

If trouble is experienced with this

equipment, for repair or warranty

information, please contact a Factory

Service Center or other Authorized Servicer.

If the equipment is causing harm to the

telephone network, the telephone company

may request that you disconnect the

equipment until the problem is resolved.

Connection to party line service is subject to

state tariffs. Contact the state public utility

commission, public service commission or

corporation commission for information.

If your home has specially wired alarm

equipment connected to the telephone line,

ensure the installation of this equipment

does not disable your alarm equipment. If

you have questions about what will disable

alarm equipment, consult your telephone

company or a qualified installer.

This equipment is hearing aid compatible as

defined by the FCC in 47 CFR Section

68.316.

When you hold the phone to your ear, noise

might be heard in your Hearing Aid. Some

Hearing Aids are not adequately shielded

from external RF (radio frequency) energy. If

noise occurs, use an optional headset

accessory or the speakerphone option (if

applicable) when using this phone. Consult

with your audiologist or Hearing Aid


Useful Information


manufacturer about the availability of

Hearing Aids which provide adequate

shielding to RF energy commonly emitted

by digital devices.

WHEN PROGRAMMING EMERGENCY

NUMBERS AND(OR) MAKING TEST

CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to

the dispatcher the reason for the call.

2) Perform such activities in the off-peak

hours, such as early morning or late

evenings.

This device complies with Part 15 of the

FCC Rules. Operation is subject to the

following two conditions:

(1) This device may not cause harmful

interference, and (2) this device must

accept any interference received, including

interference that may cause undesired

operation.

Privacy of communications may not be

ensured when using this phone.

CAUTION:

Any changes or modifications not expressly

approved by the party responsible for

compliance could void the user’s authority

to operate this device.

NOTE:

This equipment has been tested and found

to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide

reasonable protection against harmful

interference in a residential installation. This

equipment generates, uses, and can radiate

radio frequency energy and, if not installed

and used in accordance with the

instructions, may cause harmful

interference to radio communications.

However, there is no guarantee that

interference will not occur in a particular

installation. If this equipment does cause

harmful interference to radio or television

reception, which can be determined by

turning the equipment off and on, the user is

encouraged to try to correct the interference

by one or more of the following measures:

– Reorient or relocate the receiving

antenna.

– Increase the separation between the

equipment and receiver.

– Connect the equipment into an outlet on a

circuit different from that to which the

receiver is connected.

– Consult the dealer or an experienced

radio/TV technician for help.

Some cordless telephones operate at

frequencies that may cause interference to

nearby TVs and VCRs. To minimize or

prevent such interference, the base of the

cordless telephone should not be placed

near or on top of a TV or VCR. If

interference is experienced, move the

cordless telephone further away from the TV

or VCR. This will often reduce or eliminate

interference.

FCC RF Exposure Warning:

L This product complies with FCC radiation exposure limits set forth for an

uncontrolled environment.

L To comply with FCC RF exposure requirements, the base unit must be

installed and operated 20 cm (8 inches)

or more between the product and all

person’s body.

L This product may not be collocated or operated in conjunction with any other

antenna or transmitter.

L For body-worn operation, the handset must be used only with a non-metallic

accessory. Use of other accessories may

not ensure compliance with FCC RF

exposure requirements.

Notice:

L FCC ID can be found inside the battery compartment or on the bottom of the

units.


Useful Information


Compliance with TIA-1083 standard:

Telephone handsets identified with this logo

have reduced noise and interference when

used with T-Coil equipped hearing aids and

cochlear implants.

T

Compatible with

Hearing Aid T-Coil

TIA-1083


Useful Information


Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 45



46 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)



Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 47



48 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)



Customer servicesCustomer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate your nearest

Dealer or Service Center; purchase Parts and Accessories; or make Customer

Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/helpor, contact us via the web at:

http://www.panasonic.com/contactinfo

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Purchase Parts, Accessories and Owner’s Manual online for all

Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.comor, send your request by E-mail to:

[email protected] may also contact us directly at:

1-800-237-9080 (Fax Only)

(Monday - Friday 9 am to 9 pm, EST.)

Panasonic National Parts Center

20421 84th Avenue S., Kent, WA 98032

(We accept Visa, MasterCard, Discover Card, American Express.)

Accessory Purchases (United States and Puerto Rico)


Appendix


Warranty (For United States and Puerto Rico)

Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship,

Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length

of the period indicated on the chart below, which starts with the date of original purchase

(“Limited Warranty period”), at its option either (a) repair your product with new or

refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or

(c) refund your purchase price. The decision to repair, replace or refund will be made by

the warrantor.

Parts Labor

One (1) Year One (1) Year

During the “Labor” Limited Warranty period there will be no charge for labor. During the

“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your

product prepaid during the Limited Warranty period. This Limited Warranty excludes both

parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited

Warranty only applies to products purchased and serviced in the United States or Puerto

Rico. This Limited Warranty is extended only to the original purchaser and only covers

products purchased as new.

Online Repair Request

To submit a new repair request and for quick repair status visit our Web Site at

http://www.panasonic.com/repair

When shipping the unit carefully pack in a padded shipping carton, include all

accessories, and send it prepaid. Include a letter detailing the complaint, a return

address and provide a day time phone number where you can be reached. P.O. Boxes

are not acceptable. Keep the tracking number for your records. A copy of valid

registered receipt is required under the 1 year parts and labor Limited Warranty.

For Limited Warranty service for headsets if a headset is included with this

product please follow instructions above.

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE

PURCHASER WILL BE REQUIRED TO FURNISH A SALES

RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,

AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE

CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH

PROOF OF PURCHASE.

Panasonic Telephone ProductsLimited Warranty

Mail-In Service--Online


Appendix


Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,

and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty

ALSO DOES NOT COVER damages which occurred in shipment, or failures which are

caused by products not supplied by the warrantor, or failures which result from accidents,

misuse, abuse, neg

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