DIGITAL BUSINESS TRANSFORMATION

: BE READY

IT SOLUTION PROVIDER

Bayanzul LodoysambaIT Consulting,Summit Computer Technology LLC

Dell Solutions Forum Mongolia, 2016.01.13

TECHNOLOGY IS EVOLVING RAPIDLY

TECHNOLOGY IS CHANGING OUR WORLD

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DEVICES

ElectronicsSoftwareSensorsConnectivity

EMBEDDED

WearablesSmart phonesHome appliancesAutomobiles

UBIQUITOUSE

CollectTransmitProcessInteract

INTELLIGENT

INTERNET OF THINGS

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People Behave the Way Computers Work …Computers Work the Way People Behave …

HUMANS EVOLVED WITH TECHNOLOGY

Vision

Touch

Voice

Biometric

Signal

Gestures

. . . WHO ARE ALWAYS CONNECTED . . .

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DIGITALNATIVES

MILLENNIAL ARE

USE THE INTERNET DAILY

REPORTED TEXTING WITHIN THE LAST 24 HOURS

HAVE CREATED A SOCIAL NETWORKING PROFILE

CITE TELEVISION AS THEIR MAIN SOURCE OF NEWS

CITE INTERNET AS THEIR MAIN SOURCE OF NEWS

92%

80%

75%

59%

65%

Source: Millennials: Diverse, Connected, and Committed to Sexual Health and Rights

THIS IS DRIVING OUR ANALOG WORLD TO DIGITAL WORLD

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4BILLION

$4TRILLION

25+MILLION

25+BILLION

50TRILLION

CONNECTED PEOPLE

REVENUEOPPORTUNITY

APPLICATIONS EMBEDED &INTELLIGENT

SYSTEMS

GBs OF DATA

BY THE YEAR 2020

Source: Mario Morales, IDC

THE NETWORK EFFECT OF CONNECTIONS – METCALFE’S LAW

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1 user joinsfacebook

At 5 friends, the users

network value is 36

An average user with 130 friends has network value of 17,161

The power of connected

humans and smart devices -

Limitless

Source: Srini Koushik, Think Big – Enabling a Digital Business through IT, NTT I3.

SOMETHING INTERESTING IS HAPPENING DIGITAL DISTRUPTION.

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World’s largest taxi company owns no taxis

Largest phone companies own no infra

World’s most valuable retailer has no inventory

Most popular media owner creates no content

World’s largest movie house owns no cinemas

Largest software vendors don’t write the apps

Executives expectt their business will be disrupted to some extent by digital technology in next 12 months

92%86%83%78%76%

- Insurance- Financial- Government- Telecomm- Healthcare

Source: Forrester/Russell Reynolds 2014 Digital Business Online Survey

A NEW SPECIES OF CONSUMER

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Asset light, Share them on demand

User experience-centricDesign, speed

Content SavvyGenerates digitalcontent

Connectivity

Application

DRIVING EVERY BUSINESS TO BECOME A DIGITAL BUSINESS

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Context awareness

Real-time offer

Browsing vacation sites In Palo Alto, CA

Mark Zuckerberg, MaleBirth date: May 14, 1984Married, 1 daughter

Analytics

Profile

TRANSFORM INTO DIGITAL ENTERPRISE

re-engineer businessPROCESSES & business MODEL

reimagine the experience,HUMAN-CENTRIC design

master DATA, gain insightsand act on them

choose CUSTOMIZATION

over standardization

build AGILITY into theirenterprise

choose the rightTECHNOLOGIES

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ROLE OF IT AND THE CIO IN DIGITALIZATION

To what extent would you say that the IT department and/or CIO are or will be involved in each of the following areas of Digital Business over the next 2 years?

2%

1%

2%

4%

0%

0%

27%

28%

19%

22%

13%

9%

0% 20% 40% 60% 80% 100%

No envolvement from IT Supportive role

Owning responsibilities and activities IT takes the lead in defining strategies

Not applicable

EVALUATING AND/OR TESTING TECHNOLOGY TO SUPPORT DIGITAL BUSINESS

MAJOR INITIATIVES TO INTEGRATE SYSTEMS ACROSS A DIGITAL BUSINESS

STRATEGIC PLANNING FOR DIGITAL BUSINESS

THE DIGITAL BUSINESS ECOSYSTEM AND SUPPLIERS

DIGITAL BUSINESS ENABLEMENT OF INTERNAL EMPLOYEES

DIGITAL BUSINESS PRODUCTS, SERVICES, MARKETING, CUSTOMER EXPIERENCES

Source: Gartner (2014), N=98 FS providers From the U.S., Europe and Australia

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Chief Digital Officer

DIGITAL STRATEGY: BUSINESS, MARKETING, IT

THANK YOUFOR YOUR ATTENTION

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