Digital Business: Communication and Collaboration Wrap-up
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Transcript of Digital Business: Communication and Collaboration Wrap-up
digital BUSINESSimprove efficiency INCREASE PROFITS
With Calvin Jones and Alfie Keary
Using C&C in your Business
• Case Studies
• Workshop #1 Part A & part B
• C&C/Smart Working Strategy
• Workshop #2
• C&C Training & Support
Case Study : Fleetmatics
Case Studies : Various
• Virtual Sales Meetings– http://www.pgi.com/us/en/video/yourstories-all/1834286447/Conferencing--Sales-Meeting
• Velux 5 Oceans– http://www.pgi.com/us/en/video/yourstories-all/1785267214/Mobile-Conferencing-Around-the-
Globe
• Law Firm– http://www.pgi.com/us/en/video/yourstories-all/1785277198/Conferencing--Client-Meetings
• Customer Training– http://www.pgi.com/us/en/video/yourstories-all/1785277195/Conferencing--Customer-Training
Using C&C in your Business
• Workshop #1 - Part A
• Discuss current/possible applications of C&C in your business
• Discuss possible future applications of C&C in your business
• Working in groups
• Present and explain one app per business
• Present the best app of C&C from your group
Using C&C in your Business
• Workshop #1 - Part B
• Discuss the direct benefits of C&C for your business
• Identify and quantify the formal benefits :
– Cost savings
– Productivity
– Customer Service
– Faster Business
• Present your group feedback
Smart Working
• Smart Working is a comprehensive and strategic approach to implementing :
• Range of flexible working options
• Environments that enable working flexibility
• Technologies that support and manage flexible working
• New forms of collaboration
• Culture change to enable greater organisational agility and innovation.
Working Trends - UK 2011
• 3.7 million people – 12.8% of the workforce – now work mainly from home
• 27% of the workforce now work part-time
• 41% of all businesses are home-based
• 60% of new businesses start up from home
• 3 out of every 5 new jobs created are not fixed hours, full-time permanent jobs
• Over 90% of employers say they offer some kind of flexible working practices
C&C Strategic Approach
• Gathering evidence & Consultation
• Analysing the work people do
• Calculation of costs and savings (business case)
• Establishing key metrics
• Planning and delivering the changes to IT, communications, premises, HR policies, etc.
• Training
• Evaluation
C&C Strategy for your Business
• Workshop #2
• Discuss strategic issues in relation to C&C/Smart Working proposed projects
• How do you intend to manage these strategic issues
• What parties are likely to be impacted
• Provide some general feedback
C&C Training & Support
• OnLine Services : Webinars
• Operator Assist - Audio & Web
• Adobe TV
• WebEx University
• Real-Time Assist : GlobalMeet
• Production Services : WebEx
• OnLine/OnSite Training : Scheduled/OnDemand
WebEx University
Adobe TV
Using C&C in your Business
• Case Studies
• Workshop #1 Part A & part B
• C&C/Smart Working Strategy
• Workshop #2
• C&C Training & Support