Digital Advocacy: Mobilizing your audience in a connected world

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Digital Advocacy @shaw_tim #wintersummit2012 Mobilizing Your Audience in a Connected World

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What is digital advocacy and how do you use it to mobilize advocates and activists. Presented at the Canadian Society of Association Executives Trillium Chapter Winter Summit in January 2012.

Transcript of Digital Advocacy: Mobilizing your audience in a connected world

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@shaw_tim#wintersummit2012

Digital Advocacy

@shaw_tim#wintersummit2012

Mobilizing Your Audience in a Connected World

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@shaw_tim#wintersummit2012 @shaw_tim#wintersummit2012

A bit about me…

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A bit about me…

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Take out your phones

And tweet away!

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Today we’ll talk about

Digital Advocacy

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Technology changes

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Technology changes

#egypt

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Technology changes

#syria

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Technology changes

#occupy

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The revolution is being tweeted.

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People adapt

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People adapt

They find the technology�that suits their need…

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People adapt

…or they modify �the technology�

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Organizations adapt

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The new grassroots

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And closer to home

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Technology

The platform for creating answers…

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Technology

…but not the answer itself.

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A powerful thing…

So how do you use it?

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What is digital advocacy?

Focused

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What is digital advocacy?

Informing

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What is digital advocacy?

Community building

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Why use social media?

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Why use social media?

#1 online activity

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Ogilvy  PR  Worldwide  &  Centre  for  Social  Impact  Communica<ons  

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Why use social media?

Communities

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Why use social media?

Trust

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Why use social media?

Immediacy

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The slacktivist

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The slacktivist

They’re not all bad.

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The slacktivist

More supportive than they seem

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It actually makes sense

Different levels of engagement

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Levels of participation

1. What’s a face book?

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Levels of participation

2. Spectator

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Levels of participation

3. Joiner

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Levels of participation

4. Collector

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Levels of participation

5. Critic

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Levels of participation

6. Creator

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Levels of participation

The slacktivist?

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Levels of participation

Where do we fit?

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The slacktivist

Isn’t only online

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Inform | Involve | Inspire

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Inform | Involve | Inspire

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Set the right goals

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Know why

Really know. you’re here  

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Find your audience

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Find your audience

Know who You need to reach

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What’s happening Right now?

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Now, listen carefully

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h?p://farm5.sta<c.flickr.com/4005/4328455047_fa7c4d7f0c_b.jpg  

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Now, listen carefully

For…

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Now, listen carefully

To people…

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Plan your attack

Well, really just�have a plan…

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How do you want to engage?

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Establish your voice

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Establish your character

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Establish your tone

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Establish your language

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Establish your purpose

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Build the infrastructure

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Inform | Involve | Inspire

2.0

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What is your message

h?p://www.flickr.com/photos/isabellewong/2978822643/sizes/l/in/photostream/  

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How do you participate

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Inform | Involve | Inspire

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The story

Be a person like me

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Tell great stories

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I had to know �and understand my own story before I could listen�

and help other people �with theirs.

– Barack Obama  

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There’s always more to the story

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Make it meaningful

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Make it believable

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Inspire change

No big deal.

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Keep your audience

On the edge of their seats

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Everyone is doing it

Sharing, that is

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Don’t fall into silos

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Make the ask

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Ask for something

And be specific

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Make it simple

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Know where to go

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Pay attention. Be flexible.

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Pay attention. Be flexible.

Monitor

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Pay attention. Be flexible.

Evaluate

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Pay attention. Be flexible.

Assess

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Pay attention. Be flexible.

Adapt

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See, it’s simple

Right

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A few more rules

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Be honest

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Be transparent

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Be generous

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Share

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Be supportive

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Be responsive

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Be collaborative

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Listen!

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Provide value

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Advocate. Don’t lobby.

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Invest time

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Give a damn.

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Different forms

Of digital advocacy

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Creating a home base

Using blogs to �inform & mobilize �

members

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Directed them to resources

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Educated & Encouraged

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We also went low tech

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And it worked

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Another example

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How the heck?

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Constant storytelling

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And they are active IRL

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Why did you show us this

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They’re a great case study

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They know

Their audience

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They know

Their objective

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They know

How to be social

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They know

How to make �participation easy

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Wow…That’s about it

Any questions?

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Thanks!

Tim Shaw [email protected] 416-738-0395

@shaw_tim Linkedin.com/in/tmshaw

www.amplifi.ca