Differentiate with a Digitally Integrated Warehouse - … · Differentiate with a Digitally...
Transcript of Differentiate with a Digitally Integrated Warehouse - … · Differentiate with a Digitally...
Differentiate with a Digitally Integrated Warehouse
Featuring:Sean Kenny, Tribridge
Jeff Gusdorf, Brown Smith Wallace Consulting GroupBob Barry, John Barry & Associates
Tom Gale, Modern Distribution Management
Dec. 14, 2017
Sponsored by:
Sean KennyClient partner,Tribridge
Speakers
Jeff GusdorfConsultantBrown Smith Wallace
Bob BarryPresident,John Barry & Associates
Tom GaleCEO & PublisherMDM
2020CUSTOMER EXPERIENCE
Word on the Street
40% $100MOvertakes price and product as key brand differentiator
PRODUCTIVITY
Lost when workers switch tasks costing the global economy $450B per year
SPEED OF BUSINESS
More income generated annually by embracing digital transformation
Making fundamental changes in how business is conducted in order to help an organization respond to a shift in the market environmentBUSINESS
TRANSFORMATION
Follow the right steps
Is there a compelling business event?
ERP: Millions of $ spent on maintenance by users, millions more spent on by vendors on R&D, improvements and enhancements
POLL QUESTIONFor those looking at a Digital Transformation, there are four primary elements indicated below, all of which would be part of a transformation road-mapping program.
Which does your org need the most help with?
1. Business performance improvements
2. Requirements
3. Organizational change and risk management
4. Solution architecture
5. All of the above
UNDERSTAND EXECUTIVE OBJECTIVES
WHAT ARE YOU TRYING TO ACCOMPLISH?
DEFINE FUTURE
STATE VISION
REVIEW BUSINESS
NEEDS
DEFINE AND DELIVER
ROADMAP
IDENTIFY CHANGES
AND CONSTRAINT
Engage your CUSTOMERS
DIGITALTRANSFORMATION
Empower your EMPLOYEES
Optimize your OPERATIONS
Transform your PRODUCTS
Business Performance Improvements
FOCUS Solution Architecture
Requirements
Organizational Change and Risk Management
If you don’t know where you are going, any road will get you there.
BUSINESS PERFORMANCE
IMPROVEMENTS
TRANSFORMATIONROADMAPPING
REQUIREMENTS SOULTION ARCHTICTURE
Process Improvement and AlignmentLeading Business Practice Margin AnalysisSupply Chain Assessments and OptimizationFinancial Close checklist and process
ORGANIZATIONALCHANGE & RISK MANAGEMENT
Comprehensive and accurate understanding of the business needWhat?Why?
Organizational Change• Limited repositioning within
current structure• Enterprise-wide
transformation followed bybusiness area transformations
Risk Management• Mitigation and Contingency
To deliver the full value, you must have:• Roadmap• People• Process• Technology
Data Visualizations, scorecards and dashboards
Business Analytics
Advanced Analytics, Predictive & Prescriptive
Corporate Performance Management
Self Service BI
MEASUREMENTS
If you don’t know where you are going, any road will get you there.
Purpose BuiltBased on common distribution industry requirements and best practices
Speed To ValueReduced implementation time and costs to get ROI from your investment faster
Single PlatformComprehensive suite of capabilities (CRM, Operations, and Business Intelligence)
Easily ExtensibleAllows optional functionality (via App Source providers, ISVs, etc.)
Scale, Knowledge, and FlexibilityProven R&D and scale of Microsoft, knowledge and flexibility of Tribridge
VALUE PROPOSITION
AT A G L A N C E
Over 700 team members
One of Microsoft’s top partners –six time Microsoft Dynamics Partner of the Year
Cornerstone OnDemand top partner
Largest Microsoft Dynamics customer base in North America
Manufacturing, distribution, and retail solutions delivered through practical methodologies and intimate customer relationships
4,000Satisfied customers
98% Customer Retentionover past 12 months
average compound growth since 1998
40%
TEAM MEMBERS, CUSTOMERS, AND OFFICES ALL OVER THE U.S.
AND EMEA
DELIVERINGTECHNOLOGY
SOLUTIONS
17Y E A R S
6XMICROSOFT DYNAMICS
PARTNER OF THE YEAR 700
TEAM MEMBERS
#1 CSOD SERVICES PARTNER
DigitalTransformation
Strategy
1. Establish Vision
2. Execute Strategy
3. Align Executives
4. Build, Deliver, Embed
5. Technology
6. Investment Required
Digital Transformation of Distribution, 2017, NAW
Creating Transformation Strategy
PurchasingLogistics
Marketing
PlanningR & D
Finance
Information Flow
ManufacturersSupplier Consumer End-Customer
CustomerDistributor
Product Development And Commercialization
Return Management
Customer Relationship Management
Customer Service Management
Order Fulfillment
Warehouse Automation
Supplier Relationship Management
Demand Management
Tranforming Business Processes
1. EDI/ASN for incoming shipments
2. Barcoding of Bin locations
3. Directed Put-away4. RF Guns or Mobile
Devices5. Shipper integration
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Automating your Warehouse Today
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• Real-time Sync with Suppliers
• Wearable Robotics• Robots & Drones• Internet of Things (IOT)
• Sensors, Wearable's, Mobile
• Augmented Reality• Smart Automation
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Next Generation of Digital Technology
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Transforming processes with Six Sigma Tools
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Six Sigma Is A Quality
Management System.
Six Sigma Is A Set Of Techniques And Tools For Process
Improvement.
It Is A Measure Of Quality That
Strives For Near Perfection.
It Is A Disciplined , Data – Driven Methodology Focused On
Eliminating Defects.
Today, It Is Used In Many Industrial
Sectors For Minimizing
Errors, reduction Of Costs And
Increase In Profit
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Six Sigma Toolbox
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DEFECT REDUCTION
CYCLE TIME REDUCTION
SIX SIGMA
DMADOV DMADV DMAIC DSSS+ CFPA
• Define Measure Analyze Design Optimize Verify
• Define Measure Analyze Design Verify
• Define Measure Analyze Improve Control
• Developing Six Sigma Software
• Cross Function Process Analysis
• Design & Manufacture
• Designing New Processes
• Improving Existing Cross-functional Processes
• Software Development
• Improving Cross-functional Processes
APQC's Process Classification Framework®
(PCF) is used by organizations to define work processes.
Organizations use the PCF to:
– Standardize process definitions
– Benchmark internally and with other organizations
– Discuss organizational performance using standard terminology across business units and departments
– Organize enterprise content and knowledge
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Process Classification Framework
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Quantify Benefit of Process Change
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ProcessAnalysis
• Inventory Management• When to Order• What to Order• How much to Order
Capture Process Metrics
• Inventory Mix• Forecast Accuracy• Fill Rate
FinancialMetrics
• Inventory• Cost of Goods Sold • Freight
FinancialStatement
Impact
• Working Capital• Inventory Turnover• GMROI• Cash Cycle Time
InformationTechnology
Process Improvement
Compliance/ Regulations
Organization Changes
Security and RiskManagement
Analytics
EnablingSoftware
ProcessRequirements
Productivity Improvement
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IT is critical to transformation
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Transform the role of IT
Shift from “keeps the lights on” operations to innovation
Shift to the Cloud
Create new capabilities
Accelerate the rate of change
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Add new Capabilities
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ImplementationMethodology
TechnologySuitability
ofVendor
Investment FunctionalFit
Evaluate Options
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A Measurable Difference
© 2017 All Rights Reserved Brown Smith Wallace LLP
6 CityPlace Drive, Suite 900│ St. Louis, Missouri 63141 │ 314.983.1200 1520 S. Fifth St., Suite 309 │ St. Charles, Missouri 63303 │ 636.255.3000
2220 S. State Route 157, Ste. 300 │ Glen Carbon, Illinois 62034 │ 618.654.3100 1.888.279.2792 │ bswllc.com
Brown Smith Wallace is a Missouri Limited Liability Partnership
Jeff [email protected], 314-983-1208
What JBA Did The John Barry & Associates team supported Titleist to
consolidate all of their golf club manufacturing in Carlsbad, California; following their purchase of Cobra Golf.
In the interests of all parties JBA looked to leverage the manufacturing practices of Titleist and Cobra to maximize the productivity in both the club manufacturing and distribution center.
John Barry & Associates studied the company’s current manufacturing process and moved to a cellular manufacturing process that added both quality and productivity to the overall operation.
New Software In parallel, JBA re-engineered their manufacturing software, personal
performance software, and the warehouse management systems; assisting in overall speed of process while reducing productive labor by over 16%.
By adding new software throughout the manufacturing and distribution center Titleist was not only increased proactive labor but also reduced a majority of their inventory.
JBA and the software provider supported the movement to a “JBA Turbo” inventory system. Here components were stocked relative to velocity, dramatically reducing travel, stocking, and picking time.
Titleist customized Although this was JBA's first golf club manufacturing
reengineering, Titleist was very pleased with the multiple advancements we introduced from several other metal fabrication operations worldwide.
Titleist takes great pride in their quality and customization. Titleist was thrilled with the overall process the alliance of JBA and the software team were able to provide. This maximized productivity in their over 200,000 square foot manufacturing and distribution center.
Who are they Konomi, a lead manufacturer of slot machines, operates a
120,000 square foot plus manufacturing and distribution center in Las Vegas.
Recommended to Konami by a leader in the gaming industry, because of previously successful projects. JBA tackled re-engineering the manufacturing and distribution system for the entire facility.
JBA Involved While doubling the size of the facility from 60,000 square feet
to 120,000 square feet, JBA was also responsible for determining the best partners for both software and automation out of a total of six top candidates.
The Final Product Using a turnkey approach, JBA helped Konami maximize the scope
of its expansion by looking at the footprint as a blank sheet of paper. Having JBA define the manufacturing and distribution center requirements aligned with utilizing the best software and automation firms available, Konami was able to advance their company through space utilization, labor reduction, cost limitation, inventory speed, and overall productivity.
Each client has their own opportunities for advancement, this specific process was created for the Konami company and allowed for solid growth while reducing costs.
Improve While You Move Titleist and Konomi are a couple of examples of JBA’s
reengineering experience. A few others are: