Different types of communication 1.Written communication 2.Verbal 3.Non-verbal 4.Visual.
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Transcript of Different types of communication 1.Written communication 2.Verbal 3.Non-verbal 4.Visual.
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Different types of communication
1. Written communication2. Verbal
3. Non-verbal4. Visual
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What is Communication?
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“The imparting or exchanging of information by speaking, writing, or using some other medium”
What is Communication?
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Non-verbal communication
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What percentage of communication is non-
verbal?
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Albert Mehrabian’s model
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And freeze...
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Postural Echo
Postural echo (mirroring the interviewer's posture) shows non-verbal
agreement.
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People who have a strong rapport or who agree on a particular opinion often take up mirrored body positions.
By mimicking a particular posture, agreement can be communicated nonverbally.
Postural Echo
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This must be done subtly. Make certain you do not mirror hand and arm movements or make rapid changes in your position.
Postural Echo
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Cabby et al. (2012)
Two types of posture
Open/ Expansive High Power
Closed/ Contractive Low Power
Posture
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Power PosingCabby et al. (2012)
• 61 Students randomly assigned either a low or high power pose
• Maintained for seven minutes whilst preparing a speech for their dream job
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Cabby et al. (2012)
•Those that adopted high power poses before their speech appeared to sustain better composure, project more confidence and more captivating speeches
•Levelling the playing field in an asymmetric social situation
Power Posing
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Verbal communication
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STAR Technique
Situation-set the context for the storyTask- what was required of youActivity- what you actually didResult- how well the situation played out
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Your task
Applying the STAR framework, tell me about a time when you used your leadership skills…
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STAR Technique
1. Competency based interviews2. Concise answers
3. Be specific and quantify
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Paraphrasing
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Visual communication
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Social MediaIn 2012 (February 9th to March 2nd) a survey of
over 2,000 managers in the USA was conducted by Harris Interactive on behalf of
Careerbuilder.com. Their study stated that 37% of these managers used social media as part of the process to pre-screen candidates; a further 11% declared that it
was a process they’ll be applying in the near future.
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Social Media
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Written communication
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Have you had your CV checked by the Careers
and Employment Service?
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The National Careers Service provides information, advice and guidance to help you make decisions on learning, training and work opportunities. The service offers confidential and impartial advice. This is supported by qualified careers advisers
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What constitutes good written
communication?
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Good written Communication should be...
• Clear• Concise• Correct• Coherent • Complete• Courteous
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Thank you for watching this presentation, are there any questions?