Different Types of BPO Services

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Transcript of Different Types of BPO Services

Page 1: Different Types of BPO Services
Page 2: Different Types of BPO Services

BPO stands for Business Process Outsourcing which provides flexibility to the business. It is contracting for the operation of a specific business functions with the third party which works independently on the given task without involving the infrastructure parent company.

Outsourcing services includes application outsourcing, business process outsourcing and infrastructure outsourcing.

BPO Services

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Voice process is a service which involves general function of a business like marketing or sales. It is generally a script based service that establishes voice communication for transacting business all over the globe and associated with surveys and market research.

VOICE PROCESSING SERVICE

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Inbound Service — technical support, billing queries, refund requests, sales support, customer retention and product information requests, sales and order fulfillment

Outbound services — prospective services and new service promotion

Surveys and market research — data capturing and analysis services

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Telemarketing is a process to contact and convince the customer to buy services and product by using webs or telephones. Alen telemarketing services has features such as—

• Market survey and product promotion.

• Different up sell and cross sell campaign with mail follow up service

• Business development and sales increase

• Many lead generation services are included in lead management.

TELEMARKETING SERVICES

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3D visualization is the process to obtain a computer image from data and render the image of screen into 3D models. Allen outsourcing hired experienced designer to offer the stunning 3D visualization service to the client.

3D VISUALIZATION SERVICES

This service includes—

CAD modeling

3D illustrations

3D animation

Photos

Production of Film and videos

3D development

Customized representations

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Image editing refers to change some properties of given image such as backdrops, reorganizing color, sharpness, contrast and many more.

Alen offer a cost effective image editing services by professionals to beautify and editing image.

IMAGE EDITION SERVICES

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Alen offers virtual staffing for sales, marketing administration, IT and accounts for those people who prefer to work from home. The virtual staff of alen is equally qualified and experienced as the physical staff. The company can access to the assigned virtual staff as and when the need.

VIRTUAL STAFFING SERVICES

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We at Alen BPO offer all types of international BPO services which are data entry, file conversion, transcription, Voice Processing, Telemarketing and many other types of services throughout the globe.

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