Diego Pantoja-Navajas Vice President, Oracle WMS Cloud ... · Oracle WMS Cloud Supporting...

The Smartest Warehouse: Cloud-based Warehouse Management and a Look at the Future of Logistics

Execution

Presented by:

Diego Pantoja-Navajas

Vice President, Oracle WMS Cloud Development

The Supply Chain of the Past

ManufacturerShipperWarehouseTransportationStoreCustomer

Today’s supply chain and logistics challenges

Time to Market Pressure & Mass Customization

Customer Experience Expectations

Customers want customized products and services

Customers want to know exactly what products are

available and when they will receive them

Customers want to buy anywhere, fulfill anywhere,

return anywhere

Expanding Demand and Fulfillment Channels

Copyright © 2019 Oracle and/or its affiliates.

Manufacturer

Raw material suppliers

Intermediate manufacturing

Manufacturer

Warehouse

Warehouse

Contract manufacturers

Contract manufacturers

Manufacturer

Globalization And Technology


PICK UP IN STORE CONVERSION

RATE

DIRECT SALES

NET PROMOTER

SCORESTOCK SECURITY

CUSTOMER LIFETIME

VALUE

SHIP FROM STORE

COST PER UNIT

STORAGE COST

OTIF

STOCK POSITION

AVAILABILITY

ON-TIME DELIVERY

TOTAL STOCK (DAYS),PROD, DIST,

POSeCOMMERCE

SALES

DIRECT FROM SUPPLIER

LAST MILE DELIVERY

Extension of KPIs


STORE SKUs

PRE-INTERNET:

Data in a pre-internet model


Monthly

VOLUME OF DATA

PRE-INTERNET:

MANAGEMENT

Data in a pre-internet model


INTERNET:

Monthly

STORE SKUs CHANNEL

Data in a internet model


INTERNET:

Monthly

STORE SKUs CHANNEL

DUPLICATE ASSORTMENTS

VARIED PRICING

LARGER SKU COUNT

SHIPPING



Monthly

INTERNET:

Weekly

MORE DATALESS TIME

MANAGEMENT



TODAY:

Monthly Weekly

STORE SKUs CHANNEL INTERACTION



TODAY:

Monthly Weekly

STORE SKUs CHANNEL INTERACTION

SOCIAL MEDIA INFLUENCES

CHAT BOTS

RETURNS

EMERGING TECHNOLOGIES

1:1 CAMPAIGNS

LOYALTY PROGRAMS



TODAY:

Monthly Weekly Continuous

MOUNTAINS OF NOISE



Management Time Horizon

Size

of

the

op

erat

ing

Mo

del 40 TB

Channel /Store x SKU x Interaction

9 TBChannel/Store x SKU

Monthly Weekly Daily Continuous

Customer Choice

2TBTotal Chain x SKU

Pre Internet

Smart Phone

Today

Physical Estate


Copyright © 2019, Oracle and/or its affiliates. All rights reserved.

17

Business Capability Does Not Match Requirements

IT Infrastructure

Competition

Innovation

Trade Policies

Business Processes

Resources

The Performance Gap

Succeeding requires adaptability

CONSTRAINTS


Intelligent• Machine learning• Artificial Intelligence

Interactive• Digital Twin• Augmented Reality

Interconnected• Blockchain• Chatbots

IoT-enabled• Internet of Things• Connect Digital Thread

Oracle WMS Cloud

Supporting technologies

High Availability

• Always on cloud systems ensure supply chain resiliency

Flexibility and Configuration

Increase Visibility and Control

• Integrated supply chains provide a single view of inventory across the entire network

DATA TURNED INTO SHOES

VOICE ISPERVASIVE

CUSTOMERLOYALTY

FUTURE OF WORK

INTERACTION

ROBOTS / AI

CO-EXISTENCE

EMERGINGTECHNOLOGY

BUSINESS MODELCHANGES

24

Our priorities are

Reduction in lost sales through improved customer

experiences

65%Reduction in inventory

attributed to better planning and improved customer

demand sensing

20%

Drive new revenue growth and earnings

Reduce costs and improve efficiency

Improve overall customer experience

See product innovation as theirbiggest challenge

51%

Increase Innovation and product lifecycles

Additional earnings growth attributed to digitizing supply

chains

3.2%

McKinsey and Company; Digital Transformation; Raising Supply Chain Performance

For more information:

Speaker email: [email protected]

Website: www.oracle.com

Or visit MODEX Booth # 7697

http://www.oracle.com

Diego Pantoja-Navajas Vice President, Oracle WMS Cloud ... · Oracle WMS Cloud Supporting...

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