DIALER/PREDICTIVE DIALER BUSINESS APPLICATIONSCALL CENTER SOLUTION: Turns the 3CX IP PBX into a complete call center solution, that supports a multi campaign/multi call center team that is fully integrated with 3CX, as well as a flexible Agent Interface and a call center manager/supervisor Dashboard for managing/monitor the call center onsite or remotely.

AUTOMATED DIALER: Allows users to add a completely automated dialer to the 3CX IP PBX, that can play a custom message/s to clients, or when an answering machine is detected, can run automated phone surveys or telephone number verification.

SURVEY’S: With the 3CX IP PBX you can further enable your survey team, by using the combined Predictive Dialing feature set that can guarantee an agent is available for every verified (not fax, not voice mail or busy) call, and using the Agent Interface you can create your own custom surveys that your agents can simply click on while on the call. Once the survey is complete you can either print a report or export the survey results.

CRM-SQL DATABASE INTEGRATION: With the 3CX IP PBX and our Dialer/Predictive Dialer you can easily integrate your SQL database, using the set and forget SQL database connector, and the URL auto launcher on the Agent Interface for customer related CRM web interfaces.

MDLSOLUTIONS DIALER - PREDICTIVE DIALER - AGENT INTERFACE

MDLsolutions Dialer - Predictive Dialer is a proven Windows based comprehensive, dynamic and easy to install/configure SIP/VoIP dialer that is low cost yet extremely reliable and well

supported with a large feature set that runs on a robust SQL database that can meet the needs of businesses that are trying to effectively keep in contact with their clients and for small to large

scale call centers, or act as a standalone automated dialer processing dialing scripts. You can start off with as little as 1 channel and scale up to 500 simultaneous channels.

For All Your VoIP Requirements

FREE 45 DAY TRIAL VERSION/DOWNLOAD INCLUDES LIMITED EMAIL SUPPORT

PRICING (Ask about our low cost of ownership monthly pament option.)(Except for support which is yearly, the prices below are one time costs)

$109.00 (per simultaneous channel)(min 2 channels) Automated Dialer/Stand Alone - For pre recorded messages/text to speech blasting, IVR navigation and surveys. Support required with purchase, see below.

$159.00 (per agent/simultaneous channel)(min 4 agents) Predictive Dialer - 3CX IP PBX Version - Automatically places calls according to the predictive dialing algorithm, and transfers them to a 3CX agent/phone system queue, while notifying the agent. Recommended for call centers. Includes (software) Predictive Dialer, Agent Interface/s, 3CX Plug-in and Call Center Manager. Support required with purchase, please see below.

$199.00 (per agent/simultaneous channel)(min 4 agents) Predictive Dialer - 3CX IP PBX and Universal SQL Database Connector Version or Microsoft Dynamics CRM Version - Automatically places calls according to the predictive dialing algorithm, and transfers them to a 3CX agent/phone system queue. Your Web based application is alerted by the Agent Interface and the correct lead is automatically shown when the call is transferred to the agent extension. Recommended for call centers. Includes (software) Predictive Dialer, Agent Interface/s, 3CX Plug-in and Call Center Manager. Support required with purchase, please see below.

Support: Support (questions/updates/installation/configuration/basic training) must be included in the purchase of any dialer/predictive dialer version. Support - Automated Dialer is $49.00 per channel/per year. Starts at $98.00 per year. Support - Predictive Dialer is $79.00 per agent or channel/per year. Starts at $799.00 per year.

WHAT ARE CLIENTS ARE SAYING-This new version of the dialer is AWESOME!!

-You have an exciting product that can really change the efficiency of business.-Your support is great, we really appreciate the extra help.