DHL EXPRESS SERVICE & RATE GUIDE 2018 · DHL Express – Excellence. Simply delivered. DHL EXPRESS...
Transcript of DHL EXPRESS SERVICE & RATE GUIDE 2018 · DHL Express – Excellence. Simply delivered. DHL EXPRESS...
DHL Express ndash Excellence Simply delivered
DHL EXPRESS
SERVICE amp RATE GUIDE 2018 UNITED ARAB EMIRATESPlease click the menu below to go directly to the information you are looking for
The international specialistsPage 2
ServicesPage 3
How to ship with DHL ExpressPage 8
Shipping tools Page 12
Zones and rates Page 13
THE INTERNATIONAL SPECIALISTS
DHL Service amp Rate Guide 2018 United Arab Emirates 2
DHL Express is the global market leader and specialist
in international shipping and courier delivery services
and wersquove been building and continuously improving
our service for more than 45 years Key to our success
is the strength of our global network spanning more
than 220 countries and territories in which some
90000 employees provide services to more than 25
million customers
What really sets us apart is the international shipping
expertise of our people Their knowledge coupled
with their passion and lsquocan-dorsquo attitude delivers
a truly world-class service and ensures that your
shipments get to their destination securely and as
quickly as possible
Their expertise has been further enhanced recently
as a result of all our employees participating in the
companyrsquos award-winning Certified International
Specialists (CIS) engagement and development
program
This guide enables you to find out how DHL Express
can help you with your international shipping needs
and to see what best fits your needs from our wide
range of products and services Should you have any
questions please get in touch with your DHL Account
Manager or visit us at dhlae
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES3
EXPORT SERVICES DHL Express Worldwide
Our most popular product DHL Express Worldwide offers
an end of business day delivery service around the world for
pieces up to 70kg and shipments up to 1000kg
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company
DHL Express 1200
With DHL Express 1200 you will receive your shipments
before 12 noon on the next possible business day DHL
Express 1200 offers a money-back guarantee and allows for
heavier pieces up to 70kg and shipments up to 300kg
DHL Express 900 (1030 to the USA)
Our premium time-definite service offers a delivery before
900 (1030 to the USA) on lanes that guarantee either a
next or second business day delivery DHL Express 900 is
offered to the majority of business centers in Europe the
Middle East Africa Asia and the Americas DHL Express 900
features a money-back guarantee and is suitable for pieces
up to 30kg and shipments up to 300kg
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory Whether you need your shipments delivered at the start middle or end of a business day our
services offer full track-and-trace visibility so you always know where your shipments are
Our international services at a glance
DHL Express Worldwide
DHL Express 1200DHL Express 900 (1030 to the USA)
Service descriptionDelivery by the end of the next possible business day
Delivery before 12 noon on the next possible business day
Delivery before 900 (1030 to the USA) on the next possible business day
Money-back guarantee No Yes Yes
Countries and territories covered More than 220 75 53
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum piece dimensions (L x W x H) 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger
Pallets accepted Yes No No
Maximum pallet weight 1000kg na na
Maximum shipment weight 1000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm na na
Additional terms and conditions apply ndash see dhlaeexpress for detailsdaggerPieces with a single base length up to 300cm are accepted Additional surcharges may apply
Export services Import services Domestic services Optional services Surcharges Customs services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES4
Export services Import services Domestic services Optional services Surcharges Customs services
IMPORT SERVICES With our DHL Express Worldwide Import product you can
import shipments from over 200 countries in the world This
is more than any other express delivery company can offer
Whatrsquos more customers in say the USA can order an import
from China not just to the USA but to other destinations as
well We call this a third country shipment
There is no need for local brokers or forwarders to get
involved in any part of the process You are in full control
and able to manage all aspects of your imports in a very
simple way
If you need a faster delivery our DHL Express 1200 and DHL
Express 900 services are available for import as well You can
order an import from another country to be delivered to
your country or any other destination by using our dedicated
electronic shipping solution for imports You will have one
account number one invoice in a single currency and a fixed
price that means you know exactly what you will pay
DOMESTIC SERVICESIf you want to ship documents or goods within your own
country we can offer our DHL Time Definite Domestic
products with delivery time guarantees of 1200 900 or the
end of the next possible business day
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES5
Export services Import services Domestic services Optional services Surcharges Customs services
OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from
non-standard deliveries and billing options to climate
neutral shipping In this way we give you the flexibility to
choose the service that best fits your needs when using our
express delivery services worldwide
Duties and Taxes Paid View charges
To make exporting your shipment even easier DHL Express
can arrange for the shipper or a third party to be billed
for any duties and taxes payable at destination rather
than the receiver of the shipment being billed Charges apply
whenever the shipper requests that duties taxes or other
regulatory fees be paid outside of the destination country
Dedicated Pickup View charges
If your business needs a dedicated vehicle to collect unusual
shipments or a pickup outside normal business hours we can
arrange this for you
Shipment Preparation View charges
This is a convenient fast and reliable service for seasonal
or irregular shipments that require extra resources for their
preparation DHL manages the entire process of waybill
preparation content selection labelling and packaging
then sends the shipments to the designated domestic or
international business addresses
Shipment Insurance View charges
We recommend this comprehensive protection for your
valuable or personal shipments giving you peace of mind in
the unlikely event of physical damage or loss
Extended Liability View charges
If you are sending valuable documents such as passports
visa applications or regulatory certificates you can extend
the DHL standard liability with this service It provides
coverage and compensation in the case of loss or damage
Direct Signature View charges
If you are sending sensitive documents or high value
contents you can request DHL to obtain a direct signature
from the consignee or a representative at the delivery
address DHL will ensure your shipment is not re-directed or
delivered at an alternative address
GoGreen Climate Neutral View charges
This service is for customers who need a reliable method to
calculate their annual carbon emissions at a shipment level
and subsequently offset these emissions through approved
environmental programs The whole process is verified
annually by an independent body accredited by the
United Nations
GoGreen Carbon Estimate View charges
This is a high-level calculation using averages based on lane
and transportation mode The report records the results
over the last three months There is no offsetting involved
in this service
GoGreen Carbon Footprint View charges
This is a detailed calculation of the carbon footprint of
shipments sent in a stated period The report uses the
same measurement principles as Climate Neutral but
without the offsetting
For a full list of optional services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES6
Export services Import services Domestic services Optional services Surcharges Customs services
SURCHARGES In order to maintain a consistently high level of service in
specific circumstances DHL Express levies a surcharge for
exceptional activities ensuring that these surcharges are fair
for all of our customers
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment and any transportation related surcharges
It is derived from publicly available fuel oil indices that
are also shown on the DHL Express website at dhlcom
fuelsurcharge The charge is calibrated every month to
the oil price that was current two months prior to the
billing month The Fuel Surcharge applies to domestic and
international shipments
Remote Area View charges
This surcharge applies when a shipment is collected from or
delivered to a location that is distant or difficult to serve
The Remote Area surcharge applies to international and
domestic shipments
Oversize Piece View charges
This fixed surcharge applies to any piece including a pallet
that exceeds the scale weight of 70kg or with a single
dimension in excess of 120cm The Oversize Piece surcharge
applies to domestic and international shipments
Non-Stackable Pallet View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable either on request by the
shipper or because of its shape packaging or content The
Non-Stackable Pallet surcharge applies to domestic and
international shipments
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as hazardous
Dangerous Goods surcharges apply to domestic and
international shipments
Lithium Batteries View charges
A surcharge may apply per shipment when the handling
and transportation of shipments involves Lithium Ion or
Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 966 967 969 and 970 Section II
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address The
Address Correction surcharge applies to domestic and
international shipments
Data Entry View charges
This fixed surcharge applies for each shipment consigned
with non-electronic paper based manual waybills Electronic
shipping documentation incurs no additional charges
Security Charges View charges
Additional surcharges may apply when shipping from or to a
destination country where DHL is operating at elevated risk
due to continuous state of war civil unrest or continuous
threats from terrorism (Elevated Risk) or when shipping
to a destination country that is subject to trade restrictions
imposed by the UN Security Council (Restricted Destination)
For a full list of surcharges please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES7
Export services Import services Domestic services Optional services Surcharges Customs services
CUSTOMS SERVICES DHL Express is the international specialist in shipping
with extensive knowledge and experience of dealing with
customs topics worldwide For your peace of mind we
provide a wide range of customs support for standard as
well as non-routine customs-clearance processes By making
sure that clearance is a smooth and efficient process we
ensure your shipments arrive as quickly as possible and
leave you free to focus on your core business With our
online tool (tasdhlcom) we provide essential customs
information to help you prepare your shipments
Disbursement View charges
At the receiverrsquos request DHL credit or cash is used to fund
the clearance duty and tax charges relating to a shipment
or piece instead of the receiver using their own bond or
credit line The customs process is accelerated with DHL
making prompt payment of relevant charges while the
receiver defers payment until an agreed date
Advance Payment View charges
This service covers any import of a non-document shipment
for which DHL advances customs duties taxes or regulatory
charges for receivers with whom DHL has no contractual
business relation eg private consumers DHL assumes the
risk of non-repayment by the receiver for which a charge is
applied based on the credit advanced subject to a standard
minimum
Formal Clearance View charges
Applied in selected countries when importing goods with
an aggregated declaration value or weight exceeding the
limits set by destination Customs Authorities or due to
other regulatory requirements are excluded from routine
clearance on a consolidated manifest and thus require
clearance under an individual entry form
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork
These charges take effect three days after the shipment
arrival date or the broker notification whichever is later
The charge applies to the duty and taxes payer
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to move
non-document foreign-origin goods to a location other than
the regular DHL gateway at destination Bonded Transit is
normally operated within a country or customs union and is
necessary prior to final clearance by the importer or
designated broker Bonded Transit applies to both export
and import shipments whenever DHL is required to open
manage or report any form of transfer under bond using
our own guarantee
Export Declaration View charges
Applies in countries where an export declaration is required
for shipments containing controlled commodities or
exceeding a certain value threshold or weight Depending
on origin country shippers that submit a declaration online
may avoid the local charge
For a full list of customs services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
8
PREPARING YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment where
its volumetric weight exceeds its actual weight the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft This is a standard IATA method To
calculate the volumetric weight of your shipment simply
multiply the length by height by width in centimetres then
divide the total sum by 5000
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece This will enable the successful movement of your
shipment through the DHL network Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery Your shipment may also
need to be accompanied by customs documentation such
as a commercial or proforma invoice as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to
Invoice
A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable A commercial invoice is used when goods are
part of a commercial transaction or intended for resale
A proforma invoice is used when sending goods of no
commercial value (for example when sending samples)
Height
WidthLength
Preparing your shipment Packaging your shipment Paying for your shipment
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish invertebrates amphibians birds insects
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
THE INTERNATIONAL SPECIALISTS
DHL Service amp Rate Guide 2018 United Arab Emirates 2
DHL Express is the global market leader and specialist
in international shipping and courier delivery services
and wersquove been building and continuously improving
our service for more than 45 years Key to our success
is the strength of our global network spanning more
than 220 countries and territories in which some
90000 employees provide services to more than 25
million customers
What really sets us apart is the international shipping
expertise of our people Their knowledge coupled
with their passion and lsquocan-dorsquo attitude delivers
a truly world-class service and ensures that your
shipments get to their destination securely and as
quickly as possible
Their expertise has been further enhanced recently
as a result of all our employees participating in the
companyrsquos award-winning Certified International
Specialists (CIS) engagement and development
program
This guide enables you to find out how DHL Express
can help you with your international shipping needs
and to see what best fits your needs from our wide
range of products and services Should you have any
questions please get in touch with your DHL Account
Manager or visit us at dhlae
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES3
EXPORT SERVICES DHL Express Worldwide
Our most popular product DHL Express Worldwide offers
an end of business day delivery service around the world for
pieces up to 70kg and shipments up to 1000kg
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company
DHL Express 1200
With DHL Express 1200 you will receive your shipments
before 12 noon on the next possible business day DHL
Express 1200 offers a money-back guarantee and allows for
heavier pieces up to 70kg and shipments up to 300kg
DHL Express 900 (1030 to the USA)
Our premium time-definite service offers a delivery before
900 (1030 to the USA) on lanes that guarantee either a
next or second business day delivery DHL Express 900 is
offered to the majority of business centers in Europe the
Middle East Africa Asia and the Americas DHL Express 900
features a money-back guarantee and is suitable for pieces
up to 30kg and shipments up to 300kg
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory Whether you need your shipments delivered at the start middle or end of a business day our
services offer full track-and-trace visibility so you always know where your shipments are
Our international services at a glance
DHL Express Worldwide
DHL Express 1200DHL Express 900 (1030 to the USA)
Service descriptionDelivery by the end of the next possible business day
Delivery before 12 noon on the next possible business day
Delivery before 900 (1030 to the USA) on the next possible business day
Money-back guarantee No Yes Yes
Countries and territories covered More than 220 75 53
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum piece dimensions (L x W x H) 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger
Pallets accepted Yes No No
Maximum pallet weight 1000kg na na
Maximum shipment weight 1000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm na na
Additional terms and conditions apply ndash see dhlaeexpress for detailsdaggerPieces with a single base length up to 300cm are accepted Additional surcharges may apply
Export services Import services Domestic services Optional services Surcharges Customs services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES4
Export services Import services Domestic services Optional services Surcharges Customs services
IMPORT SERVICES With our DHL Express Worldwide Import product you can
import shipments from over 200 countries in the world This
is more than any other express delivery company can offer
Whatrsquos more customers in say the USA can order an import
from China not just to the USA but to other destinations as
well We call this a third country shipment
There is no need for local brokers or forwarders to get
involved in any part of the process You are in full control
and able to manage all aspects of your imports in a very
simple way
If you need a faster delivery our DHL Express 1200 and DHL
Express 900 services are available for import as well You can
order an import from another country to be delivered to
your country or any other destination by using our dedicated
electronic shipping solution for imports You will have one
account number one invoice in a single currency and a fixed
price that means you know exactly what you will pay
DOMESTIC SERVICESIf you want to ship documents or goods within your own
country we can offer our DHL Time Definite Domestic
products with delivery time guarantees of 1200 900 or the
end of the next possible business day
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES5
Export services Import services Domestic services Optional services Surcharges Customs services
OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from
non-standard deliveries and billing options to climate
neutral shipping In this way we give you the flexibility to
choose the service that best fits your needs when using our
express delivery services worldwide
Duties and Taxes Paid View charges
To make exporting your shipment even easier DHL Express
can arrange for the shipper or a third party to be billed
for any duties and taxes payable at destination rather
than the receiver of the shipment being billed Charges apply
whenever the shipper requests that duties taxes or other
regulatory fees be paid outside of the destination country
Dedicated Pickup View charges
If your business needs a dedicated vehicle to collect unusual
shipments or a pickup outside normal business hours we can
arrange this for you
Shipment Preparation View charges
This is a convenient fast and reliable service for seasonal
or irregular shipments that require extra resources for their
preparation DHL manages the entire process of waybill
preparation content selection labelling and packaging
then sends the shipments to the designated domestic or
international business addresses
Shipment Insurance View charges
We recommend this comprehensive protection for your
valuable or personal shipments giving you peace of mind in
the unlikely event of physical damage or loss
Extended Liability View charges
If you are sending valuable documents such as passports
visa applications or regulatory certificates you can extend
the DHL standard liability with this service It provides
coverage and compensation in the case of loss or damage
Direct Signature View charges
If you are sending sensitive documents or high value
contents you can request DHL to obtain a direct signature
from the consignee or a representative at the delivery
address DHL will ensure your shipment is not re-directed or
delivered at an alternative address
GoGreen Climate Neutral View charges
This service is for customers who need a reliable method to
calculate their annual carbon emissions at a shipment level
and subsequently offset these emissions through approved
environmental programs The whole process is verified
annually by an independent body accredited by the
United Nations
GoGreen Carbon Estimate View charges
This is a high-level calculation using averages based on lane
and transportation mode The report records the results
over the last three months There is no offsetting involved
in this service
GoGreen Carbon Footprint View charges
This is a detailed calculation of the carbon footprint of
shipments sent in a stated period The report uses the
same measurement principles as Climate Neutral but
without the offsetting
For a full list of optional services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES6
Export services Import services Domestic services Optional services Surcharges Customs services
SURCHARGES In order to maintain a consistently high level of service in
specific circumstances DHL Express levies a surcharge for
exceptional activities ensuring that these surcharges are fair
for all of our customers
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment and any transportation related surcharges
It is derived from publicly available fuel oil indices that
are also shown on the DHL Express website at dhlcom
fuelsurcharge The charge is calibrated every month to
the oil price that was current two months prior to the
billing month The Fuel Surcharge applies to domestic and
international shipments
Remote Area View charges
This surcharge applies when a shipment is collected from or
delivered to a location that is distant or difficult to serve
The Remote Area surcharge applies to international and
domestic shipments
Oversize Piece View charges
This fixed surcharge applies to any piece including a pallet
that exceeds the scale weight of 70kg or with a single
dimension in excess of 120cm The Oversize Piece surcharge
applies to domestic and international shipments
Non-Stackable Pallet View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable either on request by the
shipper or because of its shape packaging or content The
Non-Stackable Pallet surcharge applies to domestic and
international shipments
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as hazardous
Dangerous Goods surcharges apply to domestic and
international shipments
Lithium Batteries View charges
A surcharge may apply per shipment when the handling
and transportation of shipments involves Lithium Ion or
Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 966 967 969 and 970 Section II
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address The
Address Correction surcharge applies to domestic and
international shipments
Data Entry View charges
This fixed surcharge applies for each shipment consigned
with non-electronic paper based manual waybills Electronic
shipping documentation incurs no additional charges
Security Charges View charges
Additional surcharges may apply when shipping from or to a
destination country where DHL is operating at elevated risk
due to continuous state of war civil unrest or continuous
threats from terrorism (Elevated Risk) or when shipping
to a destination country that is subject to trade restrictions
imposed by the UN Security Council (Restricted Destination)
For a full list of surcharges please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES7
Export services Import services Domestic services Optional services Surcharges Customs services
CUSTOMS SERVICES DHL Express is the international specialist in shipping
with extensive knowledge and experience of dealing with
customs topics worldwide For your peace of mind we
provide a wide range of customs support for standard as
well as non-routine customs-clearance processes By making
sure that clearance is a smooth and efficient process we
ensure your shipments arrive as quickly as possible and
leave you free to focus on your core business With our
online tool (tasdhlcom) we provide essential customs
information to help you prepare your shipments
Disbursement View charges
At the receiverrsquos request DHL credit or cash is used to fund
the clearance duty and tax charges relating to a shipment
or piece instead of the receiver using their own bond or
credit line The customs process is accelerated with DHL
making prompt payment of relevant charges while the
receiver defers payment until an agreed date
Advance Payment View charges
This service covers any import of a non-document shipment
for which DHL advances customs duties taxes or regulatory
charges for receivers with whom DHL has no contractual
business relation eg private consumers DHL assumes the
risk of non-repayment by the receiver for which a charge is
applied based on the credit advanced subject to a standard
minimum
Formal Clearance View charges
Applied in selected countries when importing goods with
an aggregated declaration value or weight exceeding the
limits set by destination Customs Authorities or due to
other regulatory requirements are excluded from routine
clearance on a consolidated manifest and thus require
clearance under an individual entry form
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork
These charges take effect three days after the shipment
arrival date or the broker notification whichever is later
The charge applies to the duty and taxes payer
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to move
non-document foreign-origin goods to a location other than
the regular DHL gateway at destination Bonded Transit is
normally operated within a country or customs union and is
necessary prior to final clearance by the importer or
designated broker Bonded Transit applies to both export
and import shipments whenever DHL is required to open
manage or report any form of transfer under bond using
our own guarantee
Export Declaration View charges
Applies in countries where an export declaration is required
for shipments containing controlled commodities or
exceeding a certain value threshold or weight Depending
on origin country shippers that submit a declaration online
may avoid the local charge
For a full list of customs services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
8
PREPARING YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment where
its volumetric weight exceeds its actual weight the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft This is a standard IATA method To
calculate the volumetric weight of your shipment simply
multiply the length by height by width in centimetres then
divide the total sum by 5000
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece This will enable the successful movement of your
shipment through the DHL network Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery Your shipment may also
need to be accompanied by customs documentation such
as a commercial or proforma invoice as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to
Invoice
A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable A commercial invoice is used when goods are
part of a commercial transaction or intended for resale
A proforma invoice is used when sending goods of no
commercial value (for example when sending samples)
Height
WidthLength
Preparing your shipment Packaging your shipment Paying for your shipment
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish invertebrates amphibians birds insects
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES3
EXPORT SERVICES DHL Express Worldwide
Our most popular product DHL Express Worldwide offers
an end of business day delivery service around the world for
pieces up to 70kg and shipments up to 1000kg
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company
DHL Express 1200
With DHL Express 1200 you will receive your shipments
before 12 noon on the next possible business day DHL
Express 1200 offers a money-back guarantee and allows for
heavier pieces up to 70kg and shipments up to 300kg
DHL Express 900 (1030 to the USA)
Our premium time-definite service offers a delivery before
900 (1030 to the USA) on lanes that guarantee either a
next or second business day delivery DHL Express 900 is
offered to the majority of business centers in Europe the
Middle East Africa Asia and the Americas DHL Express 900
features a money-back guarantee and is suitable for pieces
up to 30kg and shipments up to 300kg
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory Whether you need your shipments delivered at the start middle or end of a business day our
services offer full track-and-trace visibility so you always know where your shipments are
Our international services at a glance
DHL Express Worldwide
DHL Express 1200DHL Express 900 (1030 to the USA)
Service descriptionDelivery by the end of the next possible business day
Delivery before 12 noon on the next possible business day
Delivery before 900 (1030 to the USA) on the next possible business day
Money-back guarantee No Yes Yes
Countries and territories covered More than 220 75 53
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum piece dimensions (L x W x H) 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger
Pallets accepted Yes No No
Maximum pallet weight 1000kg na na
Maximum shipment weight 1000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm na na
Additional terms and conditions apply ndash see dhlaeexpress for detailsdaggerPieces with a single base length up to 300cm are accepted Additional surcharges may apply
Export services Import services Domestic services Optional services Surcharges Customs services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES4
Export services Import services Domestic services Optional services Surcharges Customs services
IMPORT SERVICES With our DHL Express Worldwide Import product you can
import shipments from over 200 countries in the world This
is more than any other express delivery company can offer
Whatrsquos more customers in say the USA can order an import
from China not just to the USA but to other destinations as
well We call this a third country shipment
There is no need for local brokers or forwarders to get
involved in any part of the process You are in full control
and able to manage all aspects of your imports in a very
simple way
If you need a faster delivery our DHL Express 1200 and DHL
Express 900 services are available for import as well You can
order an import from another country to be delivered to
your country or any other destination by using our dedicated
electronic shipping solution for imports You will have one
account number one invoice in a single currency and a fixed
price that means you know exactly what you will pay
DOMESTIC SERVICESIf you want to ship documents or goods within your own
country we can offer our DHL Time Definite Domestic
products with delivery time guarantees of 1200 900 or the
end of the next possible business day
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES5
Export services Import services Domestic services Optional services Surcharges Customs services
OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from
non-standard deliveries and billing options to climate
neutral shipping In this way we give you the flexibility to
choose the service that best fits your needs when using our
express delivery services worldwide
Duties and Taxes Paid View charges
To make exporting your shipment even easier DHL Express
can arrange for the shipper or a third party to be billed
for any duties and taxes payable at destination rather
than the receiver of the shipment being billed Charges apply
whenever the shipper requests that duties taxes or other
regulatory fees be paid outside of the destination country
Dedicated Pickup View charges
If your business needs a dedicated vehicle to collect unusual
shipments or a pickup outside normal business hours we can
arrange this for you
Shipment Preparation View charges
This is a convenient fast and reliable service for seasonal
or irregular shipments that require extra resources for their
preparation DHL manages the entire process of waybill
preparation content selection labelling and packaging
then sends the shipments to the designated domestic or
international business addresses
Shipment Insurance View charges
We recommend this comprehensive protection for your
valuable or personal shipments giving you peace of mind in
the unlikely event of physical damage or loss
Extended Liability View charges
If you are sending valuable documents such as passports
visa applications or regulatory certificates you can extend
the DHL standard liability with this service It provides
coverage and compensation in the case of loss or damage
Direct Signature View charges
If you are sending sensitive documents or high value
contents you can request DHL to obtain a direct signature
from the consignee or a representative at the delivery
address DHL will ensure your shipment is not re-directed or
delivered at an alternative address
GoGreen Climate Neutral View charges
This service is for customers who need a reliable method to
calculate their annual carbon emissions at a shipment level
and subsequently offset these emissions through approved
environmental programs The whole process is verified
annually by an independent body accredited by the
United Nations
GoGreen Carbon Estimate View charges
This is a high-level calculation using averages based on lane
and transportation mode The report records the results
over the last three months There is no offsetting involved
in this service
GoGreen Carbon Footprint View charges
This is a detailed calculation of the carbon footprint of
shipments sent in a stated period The report uses the
same measurement principles as Climate Neutral but
without the offsetting
For a full list of optional services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES6
Export services Import services Domestic services Optional services Surcharges Customs services
SURCHARGES In order to maintain a consistently high level of service in
specific circumstances DHL Express levies a surcharge for
exceptional activities ensuring that these surcharges are fair
for all of our customers
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment and any transportation related surcharges
It is derived from publicly available fuel oil indices that
are also shown on the DHL Express website at dhlcom
fuelsurcharge The charge is calibrated every month to
the oil price that was current two months prior to the
billing month The Fuel Surcharge applies to domestic and
international shipments
Remote Area View charges
This surcharge applies when a shipment is collected from or
delivered to a location that is distant or difficult to serve
The Remote Area surcharge applies to international and
domestic shipments
Oversize Piece View charges
This fixed surcharge applies to any piece including a pallet
that exceeds the scale weight of 70kg or with a single
dimension in excess of 120cm The Oversize Piece surcharge
applies to domestic and international shipments
Non-Stackable Pallet View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable either on request by the
shipper or because of its shape packaging or content The
Non-Stackable Pallet surcharge applies to domestic and
international shipments
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as hazardous
Dangerous Goods surcharges apply to domestic and
international shipments
Lithium Batteries View charges
A surcharge may apply per shipment when the handling
and transportation of shipments involves Lithium Ion or
Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 966 967 969 and 970 Section II
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address The
Address Correction surcharge applies to domestic and
international shipments
Data Entry View charges
This fixed surcharge applies for each shipment consigned
with non-electronic paper based manual waybills Electronic
shipping documentation incurs no additional charges
Security Charges View charges
Additional surcharges may apply when shipping from or to a
destination country where DHL is operating at elevated risk
due to continuous state of war civil unrest or continuous
threats from terrorism (Elevated Risk) or when shipping
to a destination country that is subject to trade restrictions
imposed by the UN Security Council (Restricted Destination)
For a full list of surcharges please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES7
Export services Import services Domestic services Optional services Surcharges Customs services
CUSTOMS SERVICES DHL Express is the international specialist in shipping
with extensive knowledge and experience of dealing with
customs topics worldwide For your peace of mind we
provide a wide range of customs support for standard as
well as non-routine customs-clearance processes By making
sure that clearance is a smooth and efficient process we
ensure your shipments arrive as quickly as possible and
leave you free to focus on your core business With our
online tool (tasdhlcom) we provide essential customs
information to help you prepare your shipments
Disbursement View charges
At the receiverrsquos request DHL credit or cash is used to fund
the clearance duty and tax charges relating to a shipment
or piece instead of the receiver using their own bond or
credit line The customs process is accelerated with DHL
making prompt payment of relevant charges while the
receiver defers payment until an agreed date
Advance Payment View charges
This service covers any import of a non-document shipment
for which DHL advances customs duties taxes or regulatory
charges for receivers with whom DHL has no contractual
business relation eg private consumers DHL assumes the
risk of non-repayment by the receiver for which a charge is
applied based on the credit advanced subject to a standard
minimum
Formal Clearance View charges
Applied in selected countries when importing goods with
an aggregated declaration value or weight exceeding the
limits set by destination Customs Authorities or due to
other regulatory requirements are excluded from routine
clearance on a consolidated manifest and thus require
clearance under an individual entry form
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork
These charges take effect three days after the shipment
arrival date or the broker notification whichever is later
The charge applies to the duty and taxes payer
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to move
non-document foreign-origin goods to a location other than
the regular DHL gateway at destination Bonded Transit is
normally operated within a country or customs union and is
necessary prior to final clearance by the importer or
designated broker Bonded Transit applies to both export
and import shipments whenever DHL is required to open
manage or report any form of transfer under bond using
our own guarantee
Export Declaration View charges
Applies in countries where an export declaration is required
for shipments containing controlled commodities or
exceeding a certain value threshold or weight Depending
on origin country shippers that submit a declaration online
may avoid the local charge
For a full list of customs services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
8
PREPARING YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment where
its volumetric weight exceeds its actual weight the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft This is a standard IATA method To
calculate the volumetric weight of your shipment simply
multiply the length by height by width in centimetres then
divide the total sum by 5000
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece This will enable the successful movement of your
shipment through the DHL network Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery Your shipment may also
need to be accompanied by customs documentation such
as a commercial or proforma invoice as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to
Invoice
A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable A commercial invoice is used when goods are
part of a commercial transaction or intended for resale
A proforma invoice is used when sending goods of no
commercial value (for example when sending samples)
Height
WidthLength
Preparing your shipment Packaging your shipment Paying for your shipment
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish invertebrates amphibians birds insects
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES4
Export services Import services Domestic services Optional services Surcharges Customs services
IMPORT SERVICES With our DHL Express Worldwide Import product you can
import shipments from over 200 countries in the world This
is more than any other express delivery company can offer
Whatrsquos more customers in say the USA can order an import
from China not just to the USA but to other destinations as
well We call this a third country shipment
There is no need for local brokers or forwarders to get
involved in any part of the process You are in full control
and able to manage all aspects of your imports in a very
simple way
If you need a faster delivery our DHL Express 1200 and DHL
Express 900 services are available for import as well You can
order an import from another country to be delivered to
your country or any other destination by using our dedicated
electronic shipping solution for imports You will have one
account number one invoice in a single currency and a fixed
price that means you know exactly what you will pay
DOMESTIC SERVICESIf you want to ship documents or goods within your own
country we can offer our DHL Time Definite Domestic
products with delivery time guarantees of 1200 900 or the
end of the next possible business day
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES5
Export services Import services Domestic services Optional services Surcharges Customs services
OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from
non-standard deliveries and billing options to climate
neutral shipping In this way we give you the flexibility to
choose the service that best fits your needs when using our
express delivery services worldwide
Duties and Taxes Paid View charges
To make exporting your shipment even easier DHL Express
can arrange for the shipper or a third party to be billed
for any duties and taxes payable at destination rather
than the receiver of the shipment being billed Charges apply
whenever the shipper requests that duties taxes or other
regulatory fees be paid outside of the destination country
Dedicated Pickup View charges
If your business needs a dedicated vehicle to collect unusual
shipments or a pickup outside normal business hours we can
arrange this for you
Shipment Preparation View charges
This is a convenient fast and reliable service for seasonal
or irregular shipments that require extra resources for their
preparation DHL manages the entire process of waybill
preparation content selection labelling and packaging
then sends the shipments to the designated domestic or
international business addresses
Shipment Insurance View charges
We recommend this comprehensive protection for your
valuable or personal shipments giving you peace of mind in
the unlikely event of physical damage or loss
Extended Liability View charges
If you are sending valuable documents such as passports
visa applications or regulatory certificates you can extend
the DHL standard liability with this service It provides
coverage and compensation in the case of loss or damage
Direct Signature View charges
If you are sending sensitive documents or high value
contents you can request DHL to obtain a direct signature
from the consignee or a representative at the delivery
address DHL will ensure your shipment is not re-directed or
delivered at an alternative address
GoGreen Climate Neutral View charges
This service is for customers who need a reliable method to
calculate their annual carbon emissions at a shipment level
and subsequently offset these emissions through approved
environmental programs The whole process is verified
annually by an independent body accredited by the
United Nations
GoGreen Carbon Estimate View charges
This is a high-level calculation using averages based on lane
and transportation mode The report records the results
over the last three months There is no offsetting involved
in this service
GoGreen Carbon Footprint View charges
This is a detailed calculation of the carbon footprint of
shipments sent in a stated period The report uses the
same measurement principles as Climate Neutral but
without the offsetting
For a full list of optional services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES6
Export services Import services Domestic services Optional services Surcharges Customs services
SURCHARGES In order to maintain a consistently high level of service in
specific circumstances DHL Express levies a surcharge for
exceptional activities ensuring that these surcharges are fair
for all of our customers
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment and any transportation related surcharges
It is derived from publicly available fuel oil indices that
are also shown on the DHL Express website at dhlcom
fuelsurcharge The charge is calibrated every month to
the oil price that was current two months prior to the
billing month The Fuel Surcharge applies to domestic and
international shipments
Remote Area View charges
This surcharge applies when a shipment is collected from or
delivered to a location that is distant or difficult to serve
The Remote Area surcharge applies to international and
domestic shipments
Oversize Piece View charges
This fixed surcharge applies to any piece including a pallet
that exceeds the scale weight of 70kg or with a single
dimension in excess of 120cm The Oversize Piece surcharge
applies to domestic and international shipments
Non-Stackable Pallet View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable either on request by the
shipper or because of its shape packaging or content The
Non-Stackable Pallet surcharge applies to domestic and
international shipments
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as hazardous
Dangerous Goods surcharges apply to domestic and
international shipments
Lithium Batteries View charges
A surcharge may apply per shipment when the handling
and transportation of shipments involves Lithium Ion or
Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 966 967 969 and 970 Section II
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address The
Address Correction surcharge applies to domestic and
international shipments
Data Entry View charges
This fixed surcharge applies for each shipment consigned
with non-electronic paper based manual waybills Electronic
shipping documentation incurs no additional charges
Security Charges View charges
Additional surcharges may apply when shipping from or to a
destination country where DHL is operating at elevated risk
due to continuous state of war civil unrest or continuous
threats from terrorism (Elevated Risk) or when shipping
to a destination country that is subject to trade restrictions
imposed by the UN Security Council (Restricted Destination)
For a full list of surcharges please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES7
Export services Import services Domestic services Optional services Surcharges Customs services
CUSTOMS SERVICES DHL Express is the international specialist in shipping
with extensive knowledge and experience of dealing with
customs topics worldwide For your peace of mind we
provide a wide range of customs support for standard as
well as non-routine customs-clearance processes By making
sure that clearance is a smooth and efficient process we
ensure your shipments arrive as quickly as possible and
leave you free to focus on your core business With our
online tool (tasdhlcom) we provide essential customs
information to help you prepare your shipments
Disbursement View charges
At the receiverrsquos request DHL credit or cash is used to fund
the clearance duty and tax charges relating to a shipment
or piece instead of the receiver using their own bond or
credit line The customs process is accelerated with DHL
making prompt payment of relevant charges while the
receiver defers payment until an agreed date
Advance Payment View charges
This service covers any import of a non-document shipment
for which DHL advances customs duties taxes or regulatory
charges for receivers with whom DHL has no contractual
business relation eg private consumers DHL assumes the
risk of non-repayment by the receiver for which a charge is
applied based on the credit advanced subject to a standard
minimum
Formal Clearance View charges
Applied in selected countries when importing goods with
an aggregated declaration value or weight exceeding the
limits set by destination Customs Authorities or due to
other regulatory requirements are excluded from routine
clearance on a consolidated manifest and thus require
clearance under an individual entry form
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork
These charges take effect three days after the shipment
arrival date or the broker notification whichever is later
The charge applies to the duty and taxes payer
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to move
non-document foreign-origin goods to a location other than
the regular DHL gateway at destination Bonded Transit is
normally operated within a country or customs union and is
necessary prior to final clearance by the importer or
designated broker Bonded Transit applies to both export
and import shipments whenever DHL is required to open
manage or report any form of transfer under bond using
our own guarantee
Export Declaration View charges
Applies in countries where an export declaration is required
for shipments containing controlled commodities or
exceeding a certain value threshold or weight Depending
on origin country shippers that submit a declaration online
may avoid the local charge
For a full list of customs services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
8
PREPARING YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment where
its volumetric weight exceeds its actual weight the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft This is a standard IATA method To
calculate the volumetric weight of your shipment simply
multiply the length by height by width in centimetres then
divide the total sum by 5000
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece This will enable the successful movement of your
shipment through the DHL network Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery Your shipment may also
need to be accompanied by customs documentation such
as a commercial or proforma invoice as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to
Invoice
A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable A commercial invoice is used when goods are
part of a commercial transaction or intended for resale
A proforma invoice is used when sending goods of no
commercial value (for example when sending samples)
Height
WidthLength
Preparing your shipment Packaging your shipment Paying for your shipment
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish invertebrates amphibians birds insects
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES5
Export services Import services Domestic services Optional services Surcharges Customs services
OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from
non-standard deliveries and billing options to climate
neutral shipping In this way we give you the flexibility to
choose the service that best fits your needs when using our
express delivery services worldwide
Duties and Taxes Paid View charges
To make exporting your shipment even easier DHL Express
can arrange for the shipper or a third party to be billed
for any duties and taxes payable at destination rather
than the receiver of the shipment being billed Charges apply
whenever the shipper requests that duties taxes or other
regulatory fees be paid outside of the destination country
Dedicated Pickup View charges
If your business needs a dedicated vehicle to collect unusual
shipments or a pickup outside normal business hours we can
arrange this for you
Shipment Preparation View charges
This is a convenient fast and reliable service for seasonal
or irregular shipments that require extra resources for their
preparation DHL manages the entire process of waybill
preparation content selection labelling and packaging
then sends the shipments to the designated domestic or
international business addresses
Shipment Insurance View charges
We recommend this comprehensive protection for your
valuable or personal shipments giving you peace of mind in
the unlikely event of physical damage or loss
Extended Liability View charges
If you are sending valuable documents such as passports
visa applications or regulatory certificates you can extend
the DHL standard liability with this service It provides
coverage and compensation in the case of loss or damage
Direct Signature View charges
If you are sending sensitive documents or high value
contents you can request DHL to obtain a direct signature
from the consignee or a representative at the delivery
address DHL will ensure your shipment is not re-directed or
delivered at an alternative address
GoGreen Climate Neutral View charges
This service is for customers who need a reliable method to
calculate their annual carbon emissions at a shipment level
and subsequently offset these emissions through approved
environmental programs The whole process is verified
annually by an independent body accredited by the
United Nations
GoGreen Carbon Estimate View charges
This is a high-level calculation using averages based on lane
and transportation mode The report records the results
over the last three months There is no offsetting involved
in this service
GoGreen Carbon Footprint View charges
This is a detailed calculation of the carbon footprint of
shipments sent in a stated period The report uses the
same measurement principles as Climate Neutral but
without the offsetting
For a full list of optional services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES6
Export services Import services Domestic services Optional services Surcharges Customs services
SURCHARGES In order to maintain a consistently high level of service in
specific circumstances DHL Express levies a surcharge for
exceptional activities ensuring that these surcharges are fair
for all of our customers
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment and any transportation related surcharges
It is derived from publicly available fuel oil indices that
are also shown on the DHL Express website at dhlcom
fuelsurcharge The charge is calibrated every month to
the oil price that was current two months prior to the
billing month The Fuel Surcharge applies to domestic and
international shipments
Remote Area View charges
This surcharge applies when a shipment is collected from or
delivered to a location that is distant or difficult to serve
The Remote Area surcharge applies to international and
domestic shipments
Oversize Piece View charges
This fixed surcharge applies to any piece including a pallet
that exceeds the scale weight of 70kg or with a single
dimension in excess of 120cm The Oversize Piece surcharge
applies to domestic and international shipments
Non-Stackable Pallet View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable either on request by the
shipper or because of its shape packaging or content The
Non-Stackable Pallet surcharge applies to domestic and
international shipments
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as hazardous
Dangerous Goods surcharges apply to domestic and
international shipments
Lithium Batteries View charges
A surcharge may apply per shipment when the handling
and transportation of shipments involves Lithium Ion or
Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 966 967 969 and 970 Section II
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address The
Address Correction surcharge applies to domestic and
international shipments
Data Entry View charges
This fixed surcharge applies for each shipment consigned
with non-electronic paper based manual waybills Electronic
shipping documentation incurs no additional charges
Security Charges View charges
Additional surcharges may apply when shipping from or to a
destination country where DHL is operating at elevated risk
due to continuous state of war civil unrest or continuous
threats from terrorism (Elevated Risk) or when shipping
to a destination country that is subject to trade restrictions
imposed by the UN Security Council (Restricted Destination)
For a full list of surcharges please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES7
Export services Import services Domestic services Optional services Surcharges Customs services
CUSTOMS SERVICES DHL Express is the international specialist in shipping
with extensive knowledge and experience of dealing with
customs topics worldwide For your peace of mind we
provide a wide range of customs support for standard as
well as non-routine customs-clearance processes By making
sure that clearance is a smooth and efficient process we
ensure your shipments arrive as quickly as possible and
leave you free to focus on your core business With our
online tool (tasdhlcom) we provide essential customs
information to help you prepare your shipments
Disbursement View charges
At the receiverrsquos request DHL credit or cash is used to fund
the clearance duty and tax charges relating to a shipment
or piece instead of the receiver using their own bond or
credit line The customs process is accelerated with DHL
making prompt payment of relevant charges while the
receiver defers payment until an agreed date
Advance Payment View charges
This service covers any import of a non-document shipment
for which DHL advances customs duties taxes or regulatory
charges for receivers with whom DHL has no contractual
business relation eg private consumers DHL assumes the
risk of non-repayment by the receiver for which a charge is
applied based on the credit advanced subject to a standard
minimum
Formal Clearance View charges
Applied in selected countries when importing goods with
an aggregated declaration value or weight exceeding the
limits set by destination Customs Authorities or due to
other regulatory requirements are excluded from routine
clearance on a consolidated manifest and thus require
clearance under an individual entry form
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork
These charges take effect three days after the shipment
arrival date or the broker notification whichever is later
The charge applies to the duty and taxes payer
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to move
non-document foreign-origin goods to a location other than
the regular DHL gateway at destination Bonded Transit is
normally operated within a country or customs union and is
necessary prior to final clearance by the importer or
designated broker Bonded Transit applies to both export
and import shipments whenever DHL is required to open
manage or report any form of transfer under bond using
our own guarantee
Export Declaration View charges
Applies in countries where an export declaration is required
for shipments containing controlled commodities or
exceeding a certain value threshold or weight Depending
on origin country shippers that submit a declaration online
may avoid the local charge
For a full list of customs services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
8
PREPARING YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment where
its volumetric weight exceeds its actual weight the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft This is a standard IATA method To
calculate the volumetric weight of your shipment simply
multiply the length by height by width in centimetres then
divide the total sum by 5000
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece This will enable the successful movement of your
shipment through the DHL network Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery Your shipment may also
need to be accompanied by customs documentation such
as a commercial or proforma invoice as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to
Invoice
A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable A commercial invoice is used when goods are
part of a commercial transaction or intended for resale
A proforma invoice is used when sending goods of no
commercial value (for example when sending samples)
Height
WidthLength
Preparing your shipment Packaging your shipment Paying for your shipment
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish invertebrates amphibians birds insects
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES6
Export services Import services Domestic services Optional services Surcharges Customs services
SURCHARGES In order to maintain a consistently high level of service in
specific circumstances DHL Express levies a surcharge for
exceptional activities ensuring that these surcharges are fair
for all of our customers
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment and any transportation related surcharges
It is derived from publicly available fuel oil indices that
are also shown on the DHL Express website at dhlcom
fuelsurcharge The charge is calibrated every month to
the oil price that was current two months prior to the
billing month The Fuel Surcharge applies to domestic and
international shipments
Remote Area View charges
This surcharge applies when a shipment is collected from or
delivered to a location that is distant or difficult to serve
The Remote Area surcharge applies to international and
domestic shipments
Oversize Piece View charges
This fixed surcharge applies to any piece including a pallet
that exceeds the scale weight of 70kg or with a single
dimension in excess of 120cm The Oversize Piece surcharge
applies to domestic and international shipments
Non-Stackable Pallet View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable either on request by the
shipper or because of its shape packaging or content The
Non-Stackable Pallet surcharge applies to domestic and
international shipments
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as hazardous
Dangerous Goods surcharges apply to domestic and
international shipments
Lithium Batteries View charges
A surcharge may apply per shipment when the handling
and transportation of shipments involves Lithium Ion or
Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 966 967 969 and 970 Section II
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address The
Address Correction surcharge applies to domestic and
international shipments
Data Entry View charges
This fixed surcharge applies for each shipment consigned
with non-electronic paper based manual waybills Electronic
shipping documentation incurs no additional charges
Security Charges View charges
Additional surcharges may apply when shipping from or to a
destination country where DHL is operating at elevated risk
due to continuous state of war civil unrest or continuous
threats from terrorism (Elevated Risk) or when shipping
to a destination country that is subject to trade restrictions
imposed by the UN Security Council (Restricted Destination)
For a full list of surcharges please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES7
Export services Import services Domestic services Optional services Surcharges Customs services
CUSTOMS SERVICES DHL Express is the international specialist in shipping
with extensive knowledge and experience of dealing with
customs topics worldwide For your peace of mind we
provide a wide range of customs support for standard as
well as non-routine customs-clearance processes By making
sure that clearance is a smooth and efficient process we
ensure your shipments arrive as quickly as possible and
leave you free to focus on your core business With our
online tool (tasdhlcom) we provide essential customs
information to help you prepare your shipments
Disbursement View charges
At the receiverrsquos request DHL credit or cash is used to fund
the clearance duty and tax charges relating to a shipment
or piece instead of the receiver using their own bond or
credit line The customs process is accelerated with DHL
making prompt payment of relevant charges while the
receiver defers payment until an agreed date
Advance Payment View charges
This service covers any import of a non-document shipment
for which DHL advances customs duties taxes or regulatory
charges for receivers with whom DHL has no contractual
business relation eg private consumers DHL assumes the
risk of non-repayment by the receiver for which a charge is
applied based on the credit advanced subject to a standard
minimum
Formal Clearance View charges
Applied in selected countries when importing goods with
an aggregated declaration value or weight exceeding the
limits set by destination Customs Authorities or due to
other regulatory requirements are excluded from routine
clearance on a consolidated manifest and thus require
clearance under an individual entry form
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork
These charges take effect three days after the shipment
arrival date or the broker notification whichever is later
The charge applies to the duty and taxes payer
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to move
non-document foreign-origin goods to a location other than
the regular DHL gateway at destination Bonded Transit is
normally operated within a country or customs union and is
necessary prior to final clearance by the importer or
designated broker Bonded Transit applies to both export
and import shipments whenever DHL is required to open
manage or report any form of transfer under bond using
our own guarantee
Export Declaration View charges
Applies in countries where an export declaration is required
for shipments containing controlled commodities or
exceeding a certain value threshold or weight Depending
on origin country shippers that submit a declaration online
may avoid the local charge
For a full list of customs services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
8
PREPARING YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment where
its volumetric weight exceeds its actual weight the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft This is a standard IATA method To
calculate the volumetric weight of your shipment simply
multiply the length by height by width in centimetres then
divide the total sum by 5000
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece This will enable the successful movement of your
shipment through the DHL network Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery Your shipment may also
need to be accompanied by customs documentation such
as a commercial or proforma invoice as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to
Invoice
A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable A commercial invoice is used when goods are
part of a commercial transaction or intended for resale
A proforma invoice is used when sending goods of no
commercial value (for example when sending samples)
Height
WidthLength
Preparing your shipment Packaging your shipment Paying for your shipment
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish invertebrates amphibians birds insects
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
SERVICES7
Export services Import services Domestic services Optional services Surcharges Customs services
CUSTOMS SERVICES DHL Express is the international specialist in shipping
with extensive knowledge and experience of dealing with
customs topics worldwide For your peace of mind we
provide a wide range of customs support for standard as
well as non-routine customs-clearance processes By making
sure that clearance is a smooth and efficient process we
ensure your shipments arrive as quickly as possible and
leave you free to focus on your core business With our
online tool (tasdhlcom) we provide essential customs
information to help you prepare your shipments
Disbursement View charges
At the receiverrsquos request DHL credit or cash is used to fund
the clearance duty and tax charges relating to a shipment
or piece instead of the receiver using their own bond or
credit line The customs process is accelerated with DHL
making prompt payment of relevant charges while the
receiver defers payment until an agreed date
Advance Payment View charges
This service covers any import of a non-document shipment
for which DHL advances customs duties taxes or regulatory
charges for receivers with whom DHL has no contractual
business relation eg private consumers DHL assumes the
risk of non-repayment by the receiver for which a charge is
applied based on the credit advanced subject to a standard
minimum
Formal Clearance View charges
Applied in selected countries when importing goods with
an aggregated declaration value or weight exceeding the
limits set by destination Customs Authorities or due to
other regulatory requirements are excluded from routine
clearance on a consolidated manifest and thus require
clearance under an individual entry form
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork
These charges take effect three days after the shipment
arrival date or the broker notification whichever is later
The charge applies to the duty and taxes payer
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to move
non-document foreign-origin goods to a location other than
the regular DHL gateway at destination Bonded Transit is
normally operated within a country or customs union and is
necessary prior to final clearance by the importer or
designated broker Bonded Transit applies to both export
and import shipments whenever DHL is required to open
manage or report any form of transfer under bond using
our own guarantee
Export Declaration View charges
Applies in countries where an export declaration is required
for shipments containing controlled commodities or
exceeding a certain value threshold or weight Depending
on origin country shippers that submit a declaration online
may avoid the local charge
For a full list of customs services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
8
PREPARING YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment where
its volumetric weight exceeds its actual weight the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft This is a standard IATA method To
calculate the volumetric weight of your shipment simply
multiply the length by height by width in centimetres then
divide the total sum by 5000
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece This will enable the successful movement of your
shipment through the DHL network Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery Your shipment may also
need to be accompanied by customs documentation such
as a commercial or proforma invoice as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to
Invoice
A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable A commercial invoice is used when goods are
part of a commercial transaction or intended for resale
A proforma invoice is used when sending goods of no
commercial value (for example when sending samples)
Height
WidthLength
Preparing your shipment Packaging your shipment Paying for your shipment
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish invertebrates amphibians birds insects
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
8
PREPARING YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment where
its volumetric weight exceeds its actual weight the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft This is a standard IATA method To
calculate the volumetric weight of your shipment simply
multiply the length by height by width in centimetres then
divide the total sum by 5000
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece This will enable the successful movement of your
shipment through the DHL network Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery Your shipment may also
need to be accompanied by customs documentation such
as a commercial or proforma invoice as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to
Invoice
A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable A commercial invoice is used when goods are
part of a commercial transaction or intended for resale
A proforma invoice is used when sending goods of no
commercial value (for example when sending samples)
Height
WidthLength
Preparing your shipment Packaging your shipment Paying for your shipment
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish invertebrates amphibians birds insects
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish invertebrates amphibians birds insects
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish invertebrates amphibians birds insects
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
perfumes aftershaves aerosols flammable substances dry
ice biological substances UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (ldquoIATArdquo) the Agreement
on Dangerous Goods by Road (ldquoADRrdquo) or International
Maritime Dangerous Goods (ldquoIMDGrdquo) regulations
Applicable to all shipments valued in excess of EUR
500000
n Financial and monetary commodities ndash examples include
but are not limited to activated SIM cards for mobile
phones blank or activated credit or cash dispenser cards
blank cheques event tickets lottery tickets money or
postal orders pre-paid phone cards tickets (blank stock)
travellerrsquos cheques voucherstokens unused stamps
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment AED 100
Dedicated Pickup Per shipment AED 75 onwards
Shipment Preparation Per shipment AED 85
Shipment Insurance By shipment value AED 40 or 2 of stated shipment value if higher
Extended Liability Per shipment AED 20
GoGreen Climate Neutral By shipment weightAED 04 per shipment or AED 04 per kilo if higher
GoGreen Carbon Estimate Per report AED 400
GoGreen Carbon Footprint Per annum AED 2000
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlaeexpress
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES14
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Per shipment on transportation and additional charges
Remote AreaBy shipment weight
186 AED per kglb with minimum charge of 10000 AED per shipment
Additional Handling
Oversize piece Per piece AED 330
Non-Stackable Pallet Per piece AED 620
Dangerous Goods
Full Dangerous Goods Per shipment AED 400
Lithium Batteries Section II (PI965) Per shipment AED 400
Excepted Quantities Per shipment AED 25
Limited Quantities Per shipment AED 100
Dry Ice (UN1845) Per shipment AED 50
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment AED 400
Lithium Batteries Section I Per shipment AED 100
Address Correction Per shipment AED 50
Data Entry Per shipment AED 13
Security Charges
Elevated Risk Per shipment AED 85
Restricted Destination Per shipment AED 125
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment AED 50 or 2 of the advanced amount if higher
Advance Payment Per shipment AED 50 or 2 of the advanced amount if higher
Formal Clearance Per shipment AED 70
Bonded StoragePer shipment and per kg per day
Aed 25 or Aed 1 per kg per day ( after 3 calender days) whichever is higher
Bonded Transit Per shipment AED 20
Export Declaration or Per shipment AED 40 or AED 200
CUSTOMS SERVICES
SURCHARGES
For a full list of surchargescustoms services please visit your country website at dhlaeexpress
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES15
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan 8 3 2Albania 7 2 2Algeria 8 3 3American Samoa 8 4 5Andorra 7 3 3Angola 8 3 3 3Anguilla 8 3 5Antigua 8 4 5Argentina 8 3 3 4Armenia 8 3 3Aruba 8 4 5Australia 6 2 2Austria 7 2 2 2 2Azerbaijan 8 3 3Bahamas 8 3 4Bahrain 1 1 1 1 1Bangladesh 2 1 2Barbados 8 3 4Belarus 7 3 3Belgium 4 2 2 2 2Belize 8 3 4Benin 8 3 3 3Bermuda 8 3 3Bhutan 6 3 3Bolivia 8 4 4Bonaire 8 4 5Bosnia amp Hertzegovina 7 2 2Botswana 8 2 2Brazil 7 3 3 3Brunei 6 3 2Bulgaria 7 2 2 2Burkina Faso 8 4 4 4Burma (Myanmar) 6 2 3Burundi 8 2 2Cambodia 6 2 1Cameroon 8 4 4 3Canada 5 2 2 2Canary Islands The 7 3 3Cape Verde 8 4 4Cayman Islands 8 3 3Central African Republic 8 5 3Chad 8 5 4Chile 8 3 3 5China 6 2 2 2Colombia 8 3 3 4Comoros 8 3 4Congo 8 3 3 3Congo Republic of 8 3 4Cook Islands 8 5 5Costa Rica 8 3 4Croatia 7 2 2 2Cuba 8 5 5Curacao 8 3 4Cyprus 7 2 2 2Czech Republic The 7 2 2 2 2Denmark 7 2 2 2Djibouti 8 2 3Dominica 8 4 5Dominican Republic 8 4 3
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Ecuador 8 3 3 4Egypt 3 2 2 2 1El Salvador 8 3 4Equatorial Guinea 8 4 4Eritrea 8 3 3Estonia 7 2 2 2Ethiopia 8 1 1Falkland Islands 8 3 5Faroe Islands 8 3 3Fiji Islands 8 4 4Finland 7 2 2 2France 4 2 2 2 2French Guiana 8 3 4Gabon 8 3 3 3Gambia 8 4 4Georgia 8 3 3Germany 4 2 2 2 2Ghana 8 3 3Gibralter 7 2 2 2Greece 7 2 2 2Greenland 8 3 4Greneda 8 4 4Guadeloupe 8 3 4Guam 8 4 4Guatemala 8 3 4Guernsey 7 3 3 2Guinea Bissau 8 5 4Guinea Republic 8 3 4Guyana 8 4 5Haiti 8 3 4Honduras Republic 8 3 4Hong Kong 6 2 2 2 1Hungary 7 2 2 2 2Iceland 7 2 2 2India 2 1-2 2 1-2Indonesia 6 2 2 2Iran 8 1 1 1Iraq 3 4 3Ireland Republic of 4 2 2 2 2Italy 4 2 2 2 2Ivory Coast 8 3 4Jamaica 8 3 3Japan 6 2 2 1Jersey 7 2 2 2Jordan 3 1 1Kazakhstan 8 3 2Kenya 8 1-2 2Kiribati Republic of 8 5 5Korea North 6 5 3Korea South 6 2 2 1Kosovo 7 3 2Kuwait 1 1 1 1 1Kyrgystan 8 4 3Laos 6 3 2Latvia 7 2 2 2Lebanon 3 2 2 1Lesotho 8 2 2Liberia 8 3 3
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES16
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Libya 8 5 5LIECHTENSTEIN 4 2 2 2 2Lithuania 7 2 2 2Luxemborg 4 2 2 2 2Macau 8 2 1Macedonia 7 2 2Madagascar 8 3 3 3Malawi 8 3 3Malaysia 6 2 2 2 1Maldives 8 2 2Mali 8 3 3 3Malta 7 3 3 2Marshall Islands 8 5 5Martinique 8 3 4Mauritania 8 4 3Mauritius 8 1 1Mayotte 8 3 4Mexico 8 3 3MICRONESIA 8 4 4Moldova Republic of 7 3 3Monaco 4 2 2Mongolia 7 5 3Montenegro 7 3 2Montserrat 8 4 4Morocco 8 2 2 2Mozambique 8 2 2 2Namibia 8 2 2 2Naura Republic of 8 5 5Nepal 6 3 3Netherlands The 4 2 2 2 2Nevis 8 4 4New Caledonia 8 5 5New Zealand 6 3 2Nicaragua 8 3 4Niger 8 4 4Nigeria 8 2 2Niue 8 5 4Norway 7 2 2 2Oman 1 1 1 1 1Pakistan 2 1-2 1-2PALAU 8 4 4Panama 8 3 3 3Papua New Guinea 8 4 4Paraguay 8 3 3 4Peru 8 4 4Philippines 6 2 2 2 2Poland 7 2 2 2 2Portugal 7 2 2 2 2Puerto Rico 8 2 2Qatar 1 1 1 1 1Reunion Island of 8 2 3Romania 7 2 2Russian Federation 7 2 2Rwanda 8 3 2SAINT HELENA 8 4 4Saipan 8 3 3Samoa 8 3 3San Marino 4 3 3 2
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe 8 4 5Saudi Arabia 3 1 1 1 1Senegal 8 3 3 3Serbia 7 2 2Seychelles 8 3 4Sierra Leone 8 3 4Singapore 6 2 2 2 1Slovakia 7 2 2 2 2Slovenia 7 2 2 2 2Solomon Islands 8 5 5Somalia 8 5 3Somaliland 8 5 3South Africa 7 2 2 1-2Spain 7 2 2 2 2Sri Lanka 2 1 1 1St Barthelemy 8 4 4St Eustatius 8 4 4St Kitts 8 4 4St Lucia 8 4 4St Maarten 8 4 3St Vincent 8 4 4Sudan 8 2 2 1Sudan South 8 2 2Suriname 8 4 4Swaziland 8 2 2Sweden 7 2 2 2 2Switzerland 4 2 2 2 2Syria 8 4 4 4 2Tahiti 8 5 5Taiwan 6 2 2 2 1Tajikistan 8 4 4Tanzania 8 2 2 2 2Thailand 6 2 2 2 1Togo 8 3 3 3Tonga 8 5 5Trinidad and Tobago 8 3 4Tunisia 8 3 2Turkey 7 2 2 2Turks and Caicos Islands 8 3 4Tuvalu 8 5 5Uganda 8 2 2 2 2Ukraine 7 3 2United Arab Emirates 0 1United Kingdom 2 1-2 2 2 2United States 5 2 2 2Uruguay 8 3 4Uzbekistan 8 4 3Vanuatu 8 5 5Vatican City 4 2 2 2 2Venezuela 8 4 4 4Vietnam 6 2 1Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 3Yemen 8 2 2 2 3Zambia 8 2 2 2Zimbabwe 8 3 3 2
For transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES17
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 14414 15624 17496 18724 19256 24389 32791 37743
1 25418 27508 31070 33147 34441 41224 53588 61070
15 31249 34219 38885 42115 44453 52667 65472 74714
2 37080 40930 46700 51083 54465 64110 77356 88358
Documents from 25kg and non-documents from 05kg
05 15624 18706 23108 27729 32241 38843 44016 50561
1 26737 31690 36696 41733 46325 54028 66243 76051
15 34439 39840 45278 52516 57329 66022 80107 92116
2 42141 47990 53860 63299 68333 78016 93971 108181
25 49843 56140 62442 74082 79337 90010 107835 124246
3 55234 63010 70474 82554 87919 100463 119278 136789
35 60625 69880 78506 91026 96501 110916 130721 149332
4 66016 76750 86538 99498 105083 121369 142164 161875
45 71407 83620 94570 107970 113665 131822 153607 174418
5 76798 90490 102602 116442 122247 142275 165050 186961
55 79218 93406 105903 120733 127749 147996 171761 194663
6 81638 96322 109204 125024 133251 153717 178472 202365
65 84058 99238 112505 129315 138753 159438 185183 210067
7 86478 102154 115806 133606 144255 165159 191894 217769
75 88898 105070 119107 137897 149757 170880 198605 225471
8 91318 107986 122408 142188 155259 176601 205316 233173
85 93738 110902 125709 146479 160761 182322 212027 240875
9 96158 113818 129010 150770 166263 188043 218738 248577
95 98578 116734 132311 155061 171765 193764 225449 256279
10 100998 119650 135612 159352 177267 199485 232160 263981
11 103856 123280 140012 165072 184307 206965 240962 273631
12 106714 126910 144412 170792 191347 214445 249764 283281
13 109572 130540 148812 176512 198387 221925 258566 292931
14 112430 134170 153212 182232 205427 229405 267368 302581
15 115288 137800 157612 187952 212467 236885 276170 312231
16 118146 141430 162012 193672 219507 244365 284972 321881
17 121004 145060 166412 199392 226547 251845 293774 331531
18 123862 148690 170812 205112 233587 259325 302576 341181
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES18
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
19 126720 152320 175212 210832 240627 266805 311378 350831
20 129578 155950 179612 216552 247667 274285 320180 360481
21 132878 160350 184782 222272 254707 282395 329420 370865
22 136178 164750 189952 227992 261747 290505 338660 381249
23 139478 169150 195122 233712 268787 298615 347900 391633
24 142778 173550 200292 239432 275827 306725 357140 402017
25 146078 177950 205462 245152 282867 314835 366380 412401
26 149378 182350 210632 250872 289907 322945 375620 422785
27 152678 186750 215802 256592 296947 331055 384860 433169
28 155978 191150 220972 262312 303987 339165 394100 443553
29 159278 195550 226142 268032 311027 347275 403340 453937
30 162578 199950 231312 273752 318067 355385 412580 464321
40 191978 235030 270642 314982 371637 422785 495840 575431
50 221378 270110 309972 356212 425207 490185 579100 686541
60 250778 305190 349302 397442 478777 557585 662360 797651
70 280178 340270 388632 438672 532347 624985 745620 908761
For each additional 05kg
Above 10 1429 1815 2200 2860 3520 3740 4401 4825
Above 20 1650 2200 2585 2860 3520 4055 4620 5192
For each additional 1kg
Above 30 2940 3508 3933 4123 5357 6740 8326 11111
Multiplier rate per 1 KG from 701 KG
701 - 300 3520 4181 4841 5281 6602 7776 9506 11883
3001 - 99999 3520 4181 4841 5281 6602 7776 9506 11883
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Export rates by zone and product
DHL EXPRESS WORLDWIDE
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES19
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
05 17296 18749 20994 22469 23107 29267 39350 45291
1 30500 33009 37282 39777 41329 49468 64306 73283
15 37496 41062 46660 50539 53344 63199 78566 89655
2 44492 49115 56038 61301 65359 76930 92826 106027
Documents from 25kg and non-documents from 05kg
05 18749 22447 27729 33274 38689 46611 52819 60674
1 32083 38027 44034 50078 55590 64833 79490 91262
15 41325 47807 54333 63018 68794 79225 96127 110540
2 50567 57587 64632 75958 81998 93617 112764 129818
25 59809 67367 74931 88898 95202 108009 129401 149096
3 66279 75612 84569 99064 105501 120552 143132 164148
35 72749 83857 94207 109230 115800 133095 156863 179200
4 79219 92102 103845 119396 126099 145638 170594 194252
45 85689 100347 113483 129562 136398 158181 184325 209304
5 92159 108592 123121 139728 146697 170724 198056 224356
55 95062 112091 127082 144877 153299 177588 206109 233598
6 97965 115590 131043 150026 159901 184452 214162 242840
65 100868 119089 135004 155175 166503 191316 222215 252082
7 103771 122588 138965 160324 173105 198180 230268 261324
75 106674 126087 142926 165473 179707 205044 238321 270566
8 109577 129586 146887 170622 186309 211908 246374 279808
85 112480 133085 150848 175771 192911 218772 254427 289050
9 115383 136584 154809 180920 199513 225636 262480 298292
95 118286 140083 158770 186069 206115 232500 270533 307534
10 121189 143582 162731 191218 212717 239364 278586 316776
11 124619 147938 168011 198082 221165 248340 289148 328356
12 128049 152294 173291 204946 229613 257316 299710 339936
13 131479 156650 178571 211810 238061 266292 310272 351516
14 134909 161006 183851 218674 246509 275268 320834 363096
15 138339 165362 189131 225538 254957 284244 331396 374676
16 141769 169718 194411 232402 263405 293220 341958 386256
17 145199 174074 199691 239266 271853 302196 352520 397836
18 148629 178430 204971 246130 280301 311172 363082 409416
19 152059 182786 210251 252994 288749 320148 373644 420996
20 155489 187142 215531 259858 297197 329124 384206 432576
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Service amp Rate Guide 2018 United Arab Emirates
ZONES AND RATES20
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
21 159447 192422 221735 266722 305645 338856 395296 445038
22 163405 197702 227939 273586 314093 348588 406386 457500
23 167363 202982 234143 280450 322541 358320 417476 469962
24 171321 208262 240347 287314 330989 368052 428566 482424
25 175279 213542 246551 294178 339437 377784 439656 494886
26 179237 218822 252755 301042 347885 387516 450746 507348
27 183195 224102 258959 307906 356333 397248 461836 519810
28 187153 229382 265163 314770 364781 406980 472926 532272
29 191111 234662 271367 321634 373229 416712 484016 544734
30 195069 239942 277571 328498 381677 426444 495106 557196
40 230339 282042 324771 377978 445957 507324 595016 690516
50 265609 324142 371971 427458 510237 588204 694926 823836
60 300879 366242 419171 476938 574517 669084 794836 957156
70 336149 408342 466371 526418 638797 749964 894746 1090476
For each additional 05kg
Above 10 1715 2178 2640 3432 4224 4488 5281 5790
Above 20 1979 2640 3102 3432 4224 4866 5545 6231
For each additional 1kg
Above 30 3527 4210 4720 4948 6428 8088 9991 13332
Multiplier rate per 1 KG from 701 KG
701 - 300 4224 5017 5809 6338 7922 9330 11406 14259
3001 - 99999 4224 5017 5809 6338 7922 9330 11406 14259
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 75 countries worldwide
Add 50 AED to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over
53 countries worldwide Add 100 AED to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in Emirati Dirham (AED) and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlaeexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000 kg (2200 lbs) or 300cm (1181 inches) length A shipment with total weight exceeding 1000 kg (2200 lbs) requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL account manager
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018
DHL Express Country Office
PO Box 6252
Dubai
United Arab Emirates
For contact details of the DHL Express office
nearest to you please visit our website at dhlae
or call the customer service hotline on 600 567 567
Valid 1st January 2018