DG Group - 7 Deadly Marketing Sins-Short

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Transcript of DG Group - 7 Deadly Marketing Sins-Short

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The 7 Deadly The 7 Deadly SinsSins

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What Is Marketing?What Is Marketing?Marketing is the process by which companies determine what products or services may be of interest to customers, and the strategy to use in sales, communications and business

development. 

It is an integrated process through which companies create value for customers and build strong customer relationships in

order to capture value from customers in return.

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What Is Marketing?What Is Marketing?Marketing is used to identify

the customer, to keep the customer and to satisfy the customer. With the

customer as the focus of its activities, it can be concluded

that marketing management is one of the major components of business

management.

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11Treating Marketing As A Treating Marketing As A

CostCost

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If You Treat Marketing If You Treat Marketing As A As A CostCost

You Are You Are GamblingGambling With Your Business...With Your Business...

And You Will Lose!And You Will Lose!

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22No Marketing BudgetNo Marketing Budget

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If You Are Not If You Are Not Budgeting For Budgeting For

SuccessSuccess

You Are You Are Planning To Planning To FailFail

And You May And You May Spend RecklesslySpend Recklessly

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33No Specific Target AudienceNo Specific Target Audience

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If You Try To SellIf You Try To SellTo EverybodyTo Everybody

You Will Sell ToYou Will Sell ToNobodyNobody

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44No Understanding Of YourNo Understanding Of Your

Customers’ NeedsCustomers’ Needs

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If You Don’t KnowIf You Don’t KnowWhat Your What Your

Customers WantCustomers Want

You’ll Waste Money You’ll Waste Money Trying ToTrying To

Sell Them Things Sell Them Things They Don’t WantThey Don’t Want

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55No Marketing PlanNo Marketing Plan

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Marketing PlansMarketing PlansAre Documents That Are Documents That

Turn Dreams Into Turn Dreams Into RealityReality

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66No Tracking MechanismsNo Tracking Mechanisms

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If You Don’t Measure If You Don’t Measure YourYour

Successes & Successes & FailuresFailures

Your Marketing CannotYour Marketing Cannot

EvolveEvolve

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77No ConsistencyNo Consistency

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Inconsistent MarketingInconsistent Marketing

DeliversDeliversInconsistent ResultsInconsistent Results

&& Creates UncertaintyCreates Uncertainty

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Final Thought:Final Thought:The Essence Of MarketingThe Essence Of Marketing

Marketing is what happens when

you’re not trying, when you’re

being transparent and when there’s no script in place.

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Final Thought:Final Thought:The Essence Of MarketingThe Essence Of Marketing

It’s not marketing when everything goes right on the flight to London.

It’s marketing when your people don’t

respond after losing the suitcase that I

checked-in.

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Final Thought:Final Thought:The Essence Of MarketingThe Essence Of MarketingIt’s not marketing

when the smiling waiter appears with

the soup.

It’s marketing when we can’t get served

because he’s discussing his weekend with

another waiter.

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Final Thought:Final Thought:The Essence Of MarketingThe Essence Of MarketingIt’s not marketing

when I use your product as intended...

It’s marketing when my friend and I are talking about how

the thing we bought from you improved

our lives.

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Final Thought:Final Thought:The Essence Of MarketingThe Essence Of MarketingIt’s not marketing

when something goes wrong with my

order.

It’s marketing when the person who

answers the phone empathises with my

problem and resolves it quickly

and efficiently.

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QuestionsQuestionsIf You Want To Discuss Your Marketing Options Contact:

Franco De [email protected]

T: 01 835 8800www.thedggroup.eu

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