DevOps Isn’t Just for WebOps: The Guerrilla’s Guide to Cultural Change
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Transcript of DevOps Isn’t Just for WebOps: The Guerrilla’s Guide to Cultural Change
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DevOps Isn’t Just for WebOps: The Guerrilla’s Guide to Cultural Change
Michael StahnkeEngineering Director | Puppet Labs @stahnma
Saturday, August 24, 13
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puppetconf.com #puppetconf
Saturday, August 24, 13
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
“It is impossible to exceed expectations.”
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puppetconf.com #puppetconf
“Nobody ever got a high-five for a server staying up”
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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“Reduce the standard deviation value. Then raise the mean.”
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Method 1:
Reduce Variability
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puppetconf.com #puppetconf
“Do you want your systems to have planned or unplanned downtime? Because you’re going to get one or the other.”
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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Collaboration?
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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Method 2:
Stop. Collaborate. Listen.
( Break down silos )
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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Method 3:
Shout your failures.
(Honesty builds credibility)
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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Method 4:
Experimentation Matters.
(Failures are still valid data)
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“The cost of retiring any technology is much higher than introducing it”
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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puppetconf.com #puppetconf
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Method 5:
Solve Causes Not Symptoms
(Continuous Improvement)
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Recap
• Reduce Variability.
• Stop. Collaborate. Listen.
• Shout your failures.
• Experimentation Matters.
• Solve Causes Not Symptoms.
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Sidebar:
Rockstars don’t fix everything.
Ask me how I know.
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