DevOps Frequently Asked Questions of 2013 with Gene Kim and Jonathan Thorpe (Presentation)

Top DevOps Questions from 2013with Gene Kim

SERENA SOFTWARE INC.

DevOps Drive-In Series

SERENA SOFTWARE INC.2

visit: serena.com/drivein

tweet: #devopsdrivein

Your Host…Jonathan Thorpe

Jonathan is Serena’s DevOps evangelist and product marketer.

Previously, Jonathan worked as a Systems Analyst at Electric Cloud, specializing in DevOps-related solutions.

And before that, Jonathan led and worked in development teams specializing in development process and infrastructure.


Welcome, Gene!

Gene is a multiple award winning CTO, researcher and author. He was founder and CTO of Tripwire for 13 years.

He has written three books, including The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win (2013) and The Visible Ops Handbook(2004).

In 2007, ComputerWorld added Gene to the “40 Innovative IT People Under The Age Of 40” list, and was given the Outstanding Alumnus Award by the Department of Computer Sciences at Purdue University for achievement and leadership in the profession.


@RealGeneKim#devopsdrivein @RealGeneKim#devopsdrivein

What was your biggest success in 2013?

“This book will have a profound effect on IT, just as The Goal did for manufacturing.” –Jez Humble, co-author Continuous Delivery

“This is the IT swamp draining manual for anyone who is neck deep in alligators.” –Adrian Cockroft, Cloud Architect at Netflix

“This is The Goal for our decade, and is for any IT professional who wants their life back.” –Charles Betz, IT architect, author “Architecture and Patterns for IT”


What have you been up to?

@RealGeneKim#devopsdrivein

What defines high performing DevOps teams?

They’re more agile

30x more frequent deployments

8,000x faster lead time than their peers

They’re more reliable

2x the change success rate

12x faster MTTR

Source: Puppet Labs 2012 State Of DevOps


2013 DevOps Survey Hypotheses


Which enterprises are doing DevOps?

Google, Amazon, Netflix, Etsy, Spotify, Twitter, Facebook…

BNY Mellon, World Bank, Paychex, Intuit…

The Gap, Nordstrom, Macy’s, Williams-Sonoma, Target, Home Depot …

SAP, HP, General Motors, Northrup Grumman…

UK Government, Kansas State University…

Who else?


What were some major DevOps “a-ha moments” in 2013?

SAP

HP LaserJet Firmware Team


Blackboard Learn: 2005-Present

Source: David Ashman, Chief Architect, Blackboard, Inc.


Blackboard Learn Building Blocks

Source: David Ashman, Chief Architect, Blackboard, Inc.


What were some major DevOps “a-ha moments” in 2013?

High trust vs. low trust management styles

Its implications to auditing and controls


How is adoption of DevOps different in enterprises?


What are your top DevOps horror stories?

Only Serena Release ManagerProvides Process Orchestration and Deployment Automation

SERENA SOFTWARE, INC.18

BuildUnitTest

SIT UATPre-

Prod

Operate & Service

Request & Define

Develop QA Deploy

Prod

Release Manager

Automate the DeploymentDeployment Hub

Orchestrate the Process Coordinate the Team

Your Questions for 2014?


Noted IT analyst Bola Rotibi on Continuous Delivery

Attend our Next DevOps Drive-In Webcast

Watch the Demo

See Serena Release Manager in Action

Get Gene’s Book at Amazon

Please use the Chat or Q&A panels to submit your questions.

Thank you!

SERENA SOFTWARE INC.

DevOps Frequently Asked Questions of 2013 with Gene Kim and Jonathan Thorpe (Presentation)

Technology

Transcript of DevOps Frequently Asked Questions of 2013 with Gene Kim and Jonathan Thorpe (Presentation)