Devils Tower Utility Company Flowchart

Claire DillardAIS - Section 2

September 19, 2013

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Devils Tower Utility Company Flowchart Prepared by: Claire Dillard, September 16, 2013

Last Updated by: Claire Dillard, September 16, 2013

Meter

Meter Reading Data Processing Mailroom

Read & Record Meter Info

Blank Customer

Meter Form

Customer Master File

D

Monthly Meter

Reading File

Monthly Billings

Transaction file

Utility Rate File

Discrepancy?Yes No

Update Meter Files

Customer

Customer

A B

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Updated Monthly Meter

Reading Forms

Updated Monthly Meter

Reading Forms

Customer Invoice

Remittance Advice

Customer Payment

Corrected Remittance

Advices

Verified Remittance

Advices

Customer Payment

Consistency

Check

Key Data

Calculate Usage

Compute Bill Amount and

Print

Devils Tower Utility Company Flowchart Prepared by: Claire Dillard, September 16, 2013

Last Updated by: Claire Dillard, September 16, 2013

Cashier Accounts Receivable

Input Payments

A/R Payment

File

A B

Discrepancy? No

Customer Master File

General Ledger 3 of 4

Note: Look for discrepancy and make necessary changes.

Update Information

Customer Payment

Corrected Remittance

Advice

Deposit Slip Copy 2

Prepare Deposit

Slip

Key DataUpdate

Payment File

Match Balances

Bank

Deposit Slip

21

Verified A/R

Payment File

Yes

D

Department Activity/Process Inputs Outputs

Meter Reading Read & Record Meter Info Blank Customer Meter form; Meter

Updated Monthly Meter Reading Forms

Data Processing Update Meter Files Batch of Updated Monthly Meter Reading Forms

Monthly Meter Reading File

Data Processing Calculate Utility Usage Monthly Meter Reading File; Customer Master File

Monthly Billings Transaction File

Data Processing Compute Bill Amount by multiplying the utility usage by current rate in the utility rate file; then, Print

Utility Rate File; Updated Monthly Meter Reading File

Customer Invoice

Mailroom Verify Consistency between Customer payments and Remittance advices

Remittance Advice; Customer Payment

Customer Payments, Correct Remittance Advices, Incorrect Remittance Advices

Cashier Prepare Deposit Slip Customer Payment Deposit slip and one copy

Accounts Receivable

Update Payment File Completed Remittance Advice Updated Accounts Receivable Payment File

Accounts Receivable

Match Balances Accounts Receivable Payment File Balance; Deposit Slip Copy

Verified A/R Payment File

Accounts Receivable

Update Information Verified Accounts Receivable Payment File

Updated Customer Master File; Updated General Ledger

Process Summary Sheet for Devils Tower Utility CompanyPrepared by: Claire Dillard, September 16, 2013

Last Updated by: Claire Dillard, September 16, 2013

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Input/Output Symbols

Appendix 1

Document Symbol: Represents a document or

report

Multiple Copiesof 1 Document

231

Input/Output;Journal/LedgerRepresents any input or output

(Prog. flowchart) or Journal/Ledger (Doc. flowchart) Display:

Represents information displayed by an

online output device (monitor)

Online Keying:Represents data entry

by an online device such as a terminal or

PC.

Transmission Tape: manually prepared control totals

Terminal or PC:

Combination of display and keying

Processing SymbolsComputer Processing:Represents a process performed by a computer, usually results in data change

Manual Operation:Represents a processing

operation that is performed manually.

Auxiliary Operation:Represents processing

operation carried out by a device other

than a computer

Off-line Keying Operation:Operation that uses off-line

Keying device (e.g. cash register)

Magnetic Disk/Drive:

Represents data stored on magnetic

disk or drive.

Magnetic Tape:Represents data

stored on a magnetic tape.

May represents transaction files.

File: Manually stored & retrieved

documentsorder sequencing:

A=Alpha; D=Date;

N=Numeric

Storage SymbolsMiscellaneous Symbols

AP-2

Terminal: identifies the beginning, end, or point of interruption in a process.

Decision: Represents a decision making

step

Annotation: used to provide descriptive comments or explanatory notes

Flow Symbols

Flowchart Symbol Stencil

Temporary Storage:Used for temporary files, e.g. transaction batch files

FGI RMI