Development Services - Mackay Council€¦ · worth noting that the number of Dual Occupancies had...

Development Services Monthly Review > March 2014

Development Services


Table of Contents

Workplace Health & Safety ..................................................... 6

Innovation & Improvement ...................................................... 7

Quarterly Performance Review .............................................. 8

Economic Development ........................................................ 11

Strategic Planning ................................................................. 13

Development Approvals........................................................ 14

Health and Regulatory Services ........................................... 20

Business Support .................................................................. 24


Executive Summary

Development Services

The Development Assessment Innovation Project (DAIP), which aims to enhance existing processes related to the broader Development Services Department for the benefit of our clients, is tracking well and already achieving efficiency outcomes. Driven as a collective effort, the department intensified its effort by involving other stakeholders both internal and external to assist with the implementation of the actions and recommendations as contained within the plan. Part of these enhancements in March included the development of a suite of information sheets to support application kits being developed and exploring ePlanning software options. Project work also continued within Strategic Planning, with a strong emphasis on the Draft Mackay Region Planning Scheme, the Growth Allocation Model and the release of Queensland Government's Regional Planning Interest Act 2014, which provides the ability to manage the impacts of mining and resource activities on areas of regional interest. Activity levels in relation to development approvals were slightly below long term trend levels, although it is worth noting that the number of Dual Occupancies had risen. The number of new Operational Works applications reduced from 11 (February 2014) to 5 (March 2014), with 22 Survey Plans sealed compared to 19 (February 2014). Council's Economic Development program strongly focussed on Harmony Day 2014 held at the Wood Street Arcade and the Enjoy Summer in the City street entertainment. Activities and events organised by this team have become very popular with high level of attendees. On a final note, the overall numbers of client requests received by the Health & Regulatory team decreased by 8% when compared to previous month whilst Vector Control Officers continued managing mosquito numbers treating and even greater area than last month.

.

The City Heart was decorated in a sea of Orange for Harmony Day.


Department Overview

Department Main Operations

Development Assessment

Planning -Assessment of applications for:

Material Change of Use Reconfiguration of a Lot Concurrency Agency Amended Application Negotiated Decision

Engineering -Assessment of applications for:

Plan Sealing Operational Works Construction Works Minor Works

Strategic Planning

Draft Mackay Region Planning Scheme Waterways and Flood Studies Local Area Planning Regional Planning Infrastructure Planning

Health and Regulatory Services

Environmental Health Vector Control Environmental Protections Pest Management Education Services Development compliance Local Law Services

Economic Development

Business Investment & Attraction

Business Retention & Expansion

Tourism Development Education and Training Development Infrastructure Development

Business Support

Planning advice Project Management and Business Improvements Business Systems Management Reporting


Areas of Interest

Corporate objectives

Provide professional, responsible, timely and accessible services to external and internal clients that reflect the values of the organisation.

Support the community through proactive initiatives that promote community health, wellbeing and safety, and minimise risk.

Our goals

Local Laws Client Requests are Responded to within 5 days, and completed within allocated timeframes by 2014/15.

Business support is recognised as the avenue for Development Services change requirements and initiatives, reflected in increased proportion of support requests lodged for Business Process Reviews by 2014/15.

95% of newly constructed developments complete their donated asset maintenance period within 12 months, by 2014/15.

Approval periods for Operational Works, Plan Sealing and Minor Works applications Decrease significantly by 2014/15.


Advocate and facilitate the provision of an appropriate range of housing options within the

region.

Promote a best practice culture within our organisation that embodies client service

excellence.

Support innovation by implementing technologies that improve the way council conducts its

business and manages its information and date.

Our goals

Greater housing diversity and choice are evidenced through increased proportion of

approvals for attached versus detached dwellings by 2014/15.

Business Support has significantly increased the value of information obtained by external clients

through our online systems such as planning advice enquiries and factsheets, and the

Infrastructure Charges calculator by 2014/15.

Health and Regulatory Services achieves moderately to extremely satisfied customers by

2014/15.

Internal and external customers perceive our service as 'efficient'

and 'professional' by 2014/15.


Minimise dependency on rates income.

Ensure the effective integration of land use and infrastructure planning.

Our goals

Reduce rates dependency by 10% by 2016/17.

Early Infrastructure Plan completed and adopted by 30

th June 2014.

The new Mackay Region Planning Scheme facilitates development in the region through a

streamlined IDAS process, reflected in a significant decrease in the number of impact-

assessable applicationsLearning & Growth

Internal Processes Client

Financial Sustainability

Our Balanced Scorecard 2013/15


Identify and deliver services to build Community capacity across the region.

Ensure staff are provided with relevant learning and personal development opportunities to achieve stated strategic priorities and corporate objectives.

Our goals

Visit all schools and community Groups in the region communicating Issues of contemporary compliance by 2014/15.

All staff attend one Learning & Development session by 2015/16.

Learning and Growth


Workplace Health & Safety Incident Statistics

0

0.5

1

1.5

2

2.5

Total Incidents 2013/14

Series2

The incident statistic summary details a summary of the Development Services incident performance. These are incidents involving injury only, not motor vehicle loss theft or damage.

Month 2013 Total

Incidents Month 2014

Total Incidents

July 2013 1 January 2014 1

August 2013 2 February 2014 0

September 2013 1 March 2014 0

October 2013 2

November 2013 0

December 2013 0


Innovation & Improvement

Change Initiatives Project and Process Reviews currently active

Title Stage

DA Tracking Exercise Initiation

Animals Process Review Execution

Handling of stock Process Review

Abandoned Vehicles Process Review

Execution

Execution

DC Internal Communications Execution

ADAC Execution

DA Innovation Project Initiation

Development Assessment Innovation Project (DAIP) Improvement in the Planning Advice space is being undertaken to support actions in the Development Assessment Innovation Project. The Planning Advice Team are holding regular Planning Enquiries meetings to discuss lessons learned, new legislation and raise questions to broaden our knowledge base and develop capacity to further assist Development Assessment – Planning.

The customer feedback surveys have been refined for better reporting capability and to inform improvement solutions. The customer service feedback surveys are now available on the bottom of every written planning enquiry response and the reception area at 42 Wellington Street.

The Planning Advice Team are working on a suite of information sheets to support the application kits being developed by DA – Planning.

We are also exploring our ePlanning software options to make planning and development information available to customers 24/7. The ePlanning facilities will give the customers more options when doing business with Council.

Key Achievements

‘New Look’ online planning information.


0

20

40

60

80

100

120

140

160

180

200

Multiple Dwelling / Dual Occupancy Detached Dwelling Attached Dwelling

Quarterly Performance Review

Performance against established performance goals is reviewed in the March, June, September and December (annual) issues of the Performance Management Report.

Please note the KPI for Business Support has been removed from the report as this service is longer no

provided to the business.

Development Assessment KPI Measure

What is being measured?

The graph shows the number of attached dwellings approved in comparison to the number of detached dwellings approved. The number of attached dwellings approved increased compared to detached by 2017/2018

Management Commentary for current period

During the last quarter the number of multiple dwelling/dual occupancies has increased over the long term

trend since March 2012. It should be noted that the overall supply of dwellings has decreased since March

2012. Since the last quarter there has been an increase in the number of multiple dwelling/dual

occupancy/attached dwellings as a proportion of the housing stock available. This is a good result but the

overall reduction in stock is of concern if this trend was to continue into the future for a substantial period as

this may affect the affordability of housing.


87%

75%

64% 56%

74%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jan-Mar2013

April - Jun2013

July - Sep2013

Oct - Dec2013

Jan - Mar2014

Client Satisfaction Percentage

Satisfaction Percentage

Health & Regulatory Services KPI Measures


All customers are moderately to extremely satisfied by 2014/15

The above graph shows the number of clients that are moderately to extremely satisfied with the service they have received.

Management Commentary for current

period

The Health and Regulatory Services Program focuses on a wide range of services for both internal and external clients relating to land use management, development control, and public health and safety matters devolved to local government, including vector control, regulated parking and animal management.

The results of the latest quarterly survey were

positive and indicate a high level of client

satisfaction. Ten percent of clients that lodged a

request for service during the period were telephone

surveyed and responses were systematically

collected by an independent Program.



Local Law client requests are acknowledged to within 5 days, and completed within allocated timeframes by 2014/15.

The above graph shows the number of requests responded to within 5 days.

Management Commentary for current

period

Response times to client service requests have remained steady. This is resulting from direct dispatching of requests to officers and the efforts of the staff in the field.

Concerted efforts to attend and remedy all client requests will continue by the officers across all Health and Regulatory Services responsibilities. It is envisaged further developing dedication to professionalism and responsiveness will improve satisfaction further.

86%

83%

82%

82%

83%

83%

84%

84%

85%

85%

86%

86%

87%

Oct-Dec (2013) Jan-Mar (2014)

Local Laws Clent Requests

% Responded to within 5 Days



378 370

279

246 246 246 240

260

280

300

320

340

360

380

400

Jan-14 Feb-14 Mar-14

Average Business Days

Days

Calendar Year (246Business Days)

Development Engineering KPI Measure

Explanation

Once public infrastructure works have been satisfactorily completed and accepted “on Maintenance”, the works have a 12 month “Maintenance Period” before being fully accepted by Council.


This graph measures, for each Operational Works Compliance Certificate application involving public infrastructure, the number of business days (246 business days in a calendar year) from the date when the works were accepted “On Maintenance” to the date when all defects and outstanding works were completed and the works accepted “Off Maintenance”. The total number of days is then averaged for the number of “Off Maintenance” acceptances issued in each month.

Management Commentary for current period

The three month figures are based on a total of 9 Off Maintenance Operational Works Applications, 4 in January, 4 in February and 1 in March. The higher January average of 378 business days was caused by a longer maintenance period on Mackay Christian College where there were significant delays in finalising the purchase of the downstream drainage corridor. The high February average of 370 days was caused by an extended maintenance period on Kerrisdale Stage 1E where the developer’s consultant took a significant period to arrange the Off Maintenance Inspection.


Review of Operations


City Centre Revitalisation Enjoy Summer in the City On street Entertainment On street entertainment was featured throughout the City Centre for the month of March to further support the footpath activation. Entertainment included: Kevin The Magical Balloon Man, Sensory Circus, Mackay & District Pipe Band, Bellsmith Band and Leiani Pearls.

Harmony Day 2014

The Economic Development Team supported Community Services with this year’s Harmony Day, March 2, 2014 with a public event held at the Wood Street Arcade next to Coffee Club. Cr. Allison Jones officiated at the event, awarding Lucy Dillon the “Best Dressed Window” award which included a $2000 multi-media voucher with Tropical Exposure. Highlighting the event was the performance of the Leilani Pearls.

Major Project Updates

CHANGE MANAGEMENT Liaison continues on various projects (and consequent team building) between Economic Development staff and other functions / areas within Council e.g.:

Working with Sport & Recreation and Communities staff to implement the development of a new Business & Lifestyle Brochure for Sarina “Discover Sarina”;

Working with Health and Regulatory Services, Property Services, Legal, Parks & Environment etc to facilitate new Business Development opportunities e.g. Segway;

Meet and greet session with Customer Service staff to outline the role of Economic Development and discuss communication processes.

Kevin the Magical Balloon Man




Major Projects Currently Active

The table provides an overview of the major projects currently underway in Economic Development.


Review City Centre Revitalisation

Place making

Evans Avenue Interim Program Expansion

Final Report and presentation for Council completed.

Mackay City Centre Website maintenance, coordination of traders’ input, advertising & promotions work

Evans Avenue Business Forums (1 x meetings)

Business Investment & Attraction plus business retention & expansion - facilitation work - 22 potential new (or expansion of existing) ventures (2 new enquiries during March)

Active in the City Facilitating Launch Campaign (liaison, coordination)

Diversify Mackay Forum (participation - table facilitation)

Annual Marketing and Promotions Campaign process

Place making website creation

Destination Tourism Plan (participation on Steering Committee)

City Centre Taskforce (1 meeting)

Branding workshop coordination

Area specific data and modelling capability (REMPLAN research)

Activate Mackay City Centre spaces -NAB Square facilitation, Markets facilitation, vacant shops/pop up potentials research

Potential ‘Markets’ Sub Committee meeting

Queensland Mining Expo (involvement in coordination of Council participation – booth etc)

New Town Hall Office activation

Small Business Update (key speaker NBN Co) delivered

Small Business Update Information Breakfast held at the MECC

FOCUS

Small Business Update Wednesday, March 26 – 7:15am – 9am

Economic Development organised a Small Business Information Breakfast to give the businesses in the region an update on small business initiatives and services. The business breakfast proved popular with about 37 people attending to listen to information on:

• National Broadband Network (NBN) update on the future rollout program

• Regional Economic Development Corporation’s (REDC) free Digital Enterprise Program for small to medium sized businesses

• State Government small business assistance and the Mackay Isaac Whitsunday Regional Digital Economy Strategy

• Mackay Region Chamber of Commerce upcoming events and benefits of membership

Small Business Owners attended the Small Business Information Breakfast at the MECC


Strategic Planning

Current Projects

Project Updates

Planning Scheme &

Local Area Planning

Regional, Transport

& Infrastructure

Planning

Special Projects Flood and Stormwater

Studies

Draft Mackay Region Planning Scheme

Open Space strategy

McCready’s Creek South Stormwater Infrastructure Study


Mackay City Centre Strategy and Urban Design Principles

Population modelling

Bakers Creek Stockroute Road East Stormwater Trunk Infrastructure Strategy

Mackay City Centre Strategy and Urban Design Principles

Heritage Awards Transport modelling

Stormwater quality offset compliance scheme

Heritage Awards

Review of rural residential planning assumptions

Mackay City West bus interchange (TMR)

Mackay Region Coastal Hazard and Inland Flood Hazard Adaptation Strategy

Review of rural residential planning assumptions

Planning, preparation and State

review

Public consultation

Review of submissions

Adoption, State review

and implementat

ion

Jul 11 – May 13 May 13 – Sept

13 Oct 13 – Nov

14 Dec 14 –

2015

Planning and Preparation

Data capture

Develop draft model and software

development

Validate and complete 1

st

version model

Oct 13 – Dec 13 Jan 14 – April 14

May 14 – Aug 14 Sept 14 –

Dec 14


During the public consultation of the Draft Mackay Region Planning Scheme Council received 360 submissions. Council is continuing to work through the submissions received on the Draft Planning Scheme. Further information is being collated on a number of the submissions to ensure a comprehensive and considered review is undertaken

The table below provides an overview of the projects currently underway in each of the sub programs in Strategic Planning

Indicative Project Timeline

Project Status Indicative progress at current month

Growth Allocation Model

Work on developing a Growth Allocation Model commenced in December 2013. This project will develop an in-house growth allocation model to design, analyse and forecast land use changes and related demographic, land use and employment impacts by spatially allocating growth and population changes. Modelling parameters have been established and data is currently being collated.



Strategic Planning

Ongoing Activities

New Population Projections Released

On 8 March 2013, Queensland Treasury released the updated Queensland Government population projections, 2013 edition. The new Medium Series population projection indicates that the Mackay Region is projected to grow with 81,900 people to 197,905 by the year 2036. The average annual growth rate has been adjusted downwards to 2.2% due to the impact of economic conditions, as well as demographic and migratory trends. Compared to the previous 2011 Edition, the updated population projection by the year 2031 now decreases from 187,367 to 179,677. The Mackay Region is still set to have the 9

th largest

population increase of a Local Government Area in Queensland - noting that the top 6 Local Government Areas are located in South East Queensland.

Focus New Regional Planning Interest Act passed

On 20 March 2014, the Queensland Government passed the Regional Planning Interests Act, 2014.

The Act provides the ability to manage the impacts of mining and resource activities on areas of regional interest. The four areas of regional planning interest are priority living areas (towns and surrounding 2 km buffer areas), priority agricultural areas, strategic cropping areas and strategic environmental areas. The regional interest areas must be shown on a regional plan map or prescribed in a regulation to have effect when considering resource activities. The Act forces resource activities under other resource Acts to align with land use policies in regional plans. This includes the Mineral Resources Act 1989, Petroleum and Gas (Production and Safety) Act 2004, Petroleum Act 1923, Greenhouse Gas Storage Act 2009, and Geothermal Energy Act 2010. The Act also integrates the policy objectives of the Strategic Cropping Land Act 2011 by identifying strategic cropping areas as a regional planning interest. The commencement of this Act will repeal of the Strategic Cropping Land Act 2011. The Regional Planning Interest Act, 2014 clearly identifies the

regional state planning interests that must be dealt with in future amendments to the Mackay Isaac and Whitsunday Regional Plan (Feb 2012).

Cover page of the Regional Planning Interests Act 2014

Population Projection Graph showing the expected population to reach 197,905 in the Mackay Region by 2036


Development Approvals Planning

Engineering

Activity levels are slightly below long term trend levels. Since the low point in January of 30 applications, the current activity levels are 63 per month. This will need to be monitored to see if this trend continues. The mix of application types has returned almost too previous levels although it is noted that there are less Impact Applications since the last quarter. In March it is interesting to note that the number of Dual Occupancies has risen which still reflects continuing confidence in the rental market.

Material Change of Use - Code

Volume of Operations No. of Applications Assessed

Material Change of Use - Impact

Reconfiguration of a Lot

Concurrency Agency

Amended Application

Operational Works

Plan Sealing

Minor Works

The number of new Operational Works applications for the month of March was 5 which is a significant decrease from the 11 Operational Works lodgements in the previous month of February. Development Engineering issued 11 approvals in March; the majority of the 11Operational Works approvals issued were decided within the 40 day target timeframe. In addition to the current applications, 31 Operational Works applications have been carried forward.

The number of Survey Plans sealed in March was 22 which is slightly higher than the 19 Survey Plans sealed in the previous month of February. 19 new Plan Sealing applications were received in March, those that have not been approved for sealing are under assessment or on Action Notice (Information Request).

45 new Minor Works applications were lodged in March. Throughout the month, 41 applications were approved with 53 applications under review.

Carried Forward New Completed

Combined Applications



Review of Operations Development Approvals

Value of Development

The total value of approved construction works for March 2014 was $4,399,995 this is significantly less that the total value for March 2013 or $30,134,618. The March 2014 total was also less than the previous month of February 2014 which had a total of $9,069,232.

Value of Approved Construction Works Cumulative value of works to date

Glossary of Development Terms

Item Description

Appeals Planning and Environment Court Appeals.

Attached Dwelling Joined building/multiple dwellings.

Concurrence Agency Council triggers a Building Agency Referral.

Detached Dwelling Free standing buildings not connected.

Material Change of Use - Code

An application defined as the start of a new use of the premises, the re-establishment on the premises of a use that has been abandoned or a material change in the intensity or scale of the use of the premises. An application that is assessable under the relevant planning scheme codes.

Material Change of Use – Impact

An application defined as the start of a new use of the premises, the re-establishment on the premises of a use that has been abandoned or a material change in the intensity or scale of the use of the premises. Involves public notification and is assessed under the planning scheme as a whole against surrounding land uses.

Minor Works Building work of 25m2

or 5% whichever is less.

Negotiated Decision Approved and negotiated by assessment.

Operational Works Engineering Civil Works.

Plan Sealing Survey Plan Endorsement.

Reconfiguration of a Lot Includes freehold subdivision, community title subdivision, and subdivision by lease, realignment of boundaries or creation of an access easement. With some exceptions, reconfiguring of a lot is assessable under the Sustainable Planning Act 2009.

$4,399,995 $0

$20,000,000

$40,000,000

$60,000,000

$80,000,000

$100,000,000

$120,000,000

$140,000,000

$160,000,000

$180,000,000

$200,000,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2014 2013


Updates on Significant Developments Currently Being Assessed by Council

New Applications

DA 2014-54 24 Farming Road, Ooralea

Dual Occupancy Code Assessable and consistent with zoning

Applications Lodged for

Assessment

Operational

Works Lodged

Developments

Approved

OW Lodged

OW -2014-22 18 North Eton Road

ROL 1 lot into 4 residential lots Previously the site of Eton North

Bowls club.

Application Approved

DA -2014-42 25-29 Caterpillar Drive, Paget

General Industry (Machinery Hire) Code Assessable

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Works Commenced

Plans Sealed

OW Approved

OW -2014-18 Plantation Palms

25-27 Sonoran Street – Rural View Urban subdivision for 11 purpose designed lots to accommodate 2 & 3 bedroom terrace houses

Plans Sealed

SPCOM 2014-36

Andergrove Lakes Estate Stage 7A

7 Lots

Endorsed 12th

March 2014

Works Commenced

DA -2010-188 Corner Archibald & Maggiolo Dr, Paget

Hardware Store Impact Assessable and subject of an Appeal

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Health and Regulatory Services

Subtitle of report

Development Services performance against legislative timeframes

MCU Code & Impact

In March Material Change of Use Code and Impact applications met KPI targets. The following results were achieved MCU Code – 93% decided in 40days with average being 15days. This is consistent with long term trend since January 2012.

MCU Impact – 62% decided in 40days with average being 27days. This is consistent with long term trend since January 2012.

.

Reconfiguration of a Lot

The following results were achieved in March for Reconfiguration of a Lot application ROL – 82% decided in 40days with average being 22days in March.

The number of lots approved in March was 370. This compares to the long term trend of 125 lots per month

It should be noted that since February 2013 the average number of days to decide ROL’s has been decreasing from 47 days to 22 days.

MCU Code & Impact Days to decide Material Change of Use applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Mar-11 Sep-11 Mar-12 Sep-12 Mar-13 Sep-13 Mar-14

Target (85% in 40 Days) MCU Impact

MCU Code

Reconfiguration of a Lot Days to decide ROL applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Feb-11 Aug-11 Feb-12 Aug-12 Feb-13 Aug-13 Feb-14

Target (85% in 40 Days)


Operational Works

The number of new Operational Works applications received in March was 5, this was significantly less than the 11 Operational Works applications received in February. Out of the 5 application lodgements for March, all applications have met or are still within IDAS timeframes. One of the applications has had a Decision Notice issued, this decision notice was actually issued 8 days before it was due. Two other applications are still in Decision Making Period with Decision not due until mid to late April and one application has had an Action Notice issued and is in Action Notice Response Period. In addition to the current applications, one of the 5 applications that was lodged has since been withdrawn by the applicant. Overall all IDAS timeframes for applications lodged in March were met.

Plan Sealing

22 Plans were sealed in the month of March with 19 new Plan Sealing applications being received. 100% of plans that were sealed were done so in the target 20 day timeframe, this exceeds the usual target of 85% of plans to be sealed within 20 days.

Operational Works Days to decide Operational Works applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



Plan Sealing Days to decide Plan Sealing applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



Development Services performance against legislative timeframes


Health and Regulatory Services Client Requests

Overall, numbers of client requests received decreased by 8% when compared to the previous month. Decreases were consistent across all service areas apart from Pest Management. There was a 100% increase in requests received by Pest Management. From 7 in February to 14 in March, the increase was due to declared weeds.

The yearly cycle of outdoor events has begun and Environmental Health Officers have been assessing increased numbers of applications and carrying out inspections with respect to conditions of approval and temporary food.

Vector Control Officers have continued their hard work in monitoring and managing mosquito numbers this month, treating 4,990 hectares, up from 4,840 hectares in February.

Mosquito numbers have generally increased with the seasonal high tides and increased rainfall but with the ongoing treatment program are remaining at average levels for this time of year.

Dogs and Other Domestic Animals

Food Accommodation & Home-Based Business

Pest Management

Public Health & Safety and Environment

Abandoned Vehicles

Pools, Sewerage, Stormwater & Plumbing

Inspections This table shows the premises inspected calendar year to date, March 2014 by the Environmental Health Officers.

Illegal or Non-Complying Development

Volume of Operations No. of Client Requests Processed


Type Inspections

Caravan Parks

Food

Accommodation

Swimming Pools

Footpath Dining and Street Vendors

Environmental Relevant Activity



Health & Regulatory Services

Infringements required to be issued by Officers this month remained steady across the full spectrum of regulatory activities undertaken.

Numbers of infringements issued relating to regulated parking remained steady. In March, 569 infringements for regulated parking were issued, compared to 550 in February.

Monthly Infringements Activity

The table below provides a summary of infringement activity for Health & Regulatory Services for March 2014

Total Infringements issued from 01 March to 31 March 2014 was 610

Issued Paid Waived/voided Not Paid

All other infringements # 12 1 1 10

$ Value 6,600 550 550 5,500

Animal Related # 26 - - 26

$ Value 6,710 - - 6,710

Development Compliance # 3 - 1 2

$ Value 3,410 - 440 2,970

Environmental Protection # - - - -

$ Value - - - -

Health Infringements # - - - -

$ Value - - - -

Stormwater & Waste # - - - -

$ Value - - - -

Vehicle Related # 569 109 20 440

$ Value 37,664 7,205 1,573 28,886

TOTAL # 610 110 22 478

% 100% 18.0% 3.6% 78.4%

TOTAL $Value $54,384 $7,755 $2,563 $44,066

% 100% 14.3% 4.7% 81.0%


YTD Infringements Activity

The table below provides a summary of 2013/14 infringement activity for Health & Regulatory Services up to the end of March 2014

Total Infringements issued YTD 01 July 2013 to 31 March 2014 is 3,478.

Over half of all infringements issued in 2013/14 have been paid by offenders within the required timeframe. To date, 36.6% remain outstanding and are transferred to our collection process where they are issued a reminder notice and finally referred to the State Penalties and Enforcement Registry (SPER) for recovery.

Outstanding

Issued Paid Waived/Voided Not Paid Reminder

Notice Issued Referred to SPER

All other infringements

# 87 20 24 18 10 15

$ Value $47,850 $11,000 $13,200 $9,900 $5,500 $8,250

Animal Related # 195 42 13 42 34 64

$ Value $46,310 $10,120 $3,410 $10,230 $7,810 $14,740

Development Compliance

# 28 10 5 7 2 4

$ Value $53,900 $20,240 $7,480 $17,270 $2,970 $5,940

Environmental Protection

# 1 - - - 1 -

$ Value $2,200 - - - $2,200 -

Health Infringements # - - - - - -

$ Value - - - - - -

Stormwater & Waste # - - - - - -

$ Value - - - - - -

Vehicle Related # 3,167 1,824 265 525 113 440

$ Value $227,744 $123,046 $25,861 $34,815 $7,777 $36,245

TOTAL # 3,478 1,896 307 592 160 523

% 100% 54.5% 8.8% 17.0% 4.6% 15%

TOTAL $Value $378,004 $164,406 $49,951 $72,215 $26,257 $65,175

% 100% 43.5% 13.2% 19.1%


Building Works

Current Month Value of Works

Average Dwelling Size 273 $385,115.18

No. of Detached Dwellings 35 $13,669,911.00

Average Value of Detached Dwelling - $390,568.89

No. of Attached Dwellings 9 $3,630,272.00

Average Cost of Attached Dwellings - $403,363.56

Additions and Alterations 17 $1,205,029.00

Total Residential Applications 45 $17,330,183.00

Total All Applications 161 $39,171,131.00

Vector Contro

Sites Inspected Sites Treated Hectares Treated

139 92 4990ha

The table below represents the total dollar amount of building works carried out in the region for the month of March 2014

The table below represents the work carried out by the Vector Control team in March 2014.

Out and About

Health and Wellbeing Expo

Local Laws Officers participated in Council’s Health & Wellbeing Expo on 13 March 2014.

Officers spoke to staff about the benefits of owning a dog and the expectations of responsible dog ownership.

A dog ‘Buzz’, eligible for adoption, was brought to the expo and created conversation about the role of Local Laws Officers, Pound Operations and the laws related to animal ownership.


Business Support


Health & Regulatory Services

Local Law Officers Clint Swaddling and Mandy Atkins at the MRC Health and Wellbeing expo


Business Support Month’s Highlights

Total No. of Planning Advice Enquiries

Total No. of Feedback Responses

Satisfaction with Planning Advice

143 4 100%

The number of planning applications received increased again this month. The steady increase is consistent with activity in 2013.

This month also sees a slight increase in the number of duty planner enquiries received and a positive response to the new feedback form reported on last month.

Subdivision plans remain steady however the number completed this month has increased to 27 from 17 last month.

The table below represents the total number of planning advice enquiries handled by the Planning Advice Team as well customer satisfaction results.

Communications and Events

Duty Planner Enquiries

Infrastructure Agreements

Subdivision Plans Being Assessed with Applicant

Planning Advice Processing

Volume of Operations No. of Requests Processed


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Development Services - Mackay Council€¦ · worth noting that the number of Dual Occupancies had...

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