8/3/2019 Developing Solutions - Update - SPB

1/3

Developing Solutions

Kent Connects initiated the Developing Solutions project to demonstrate a newapproach to development - working with digital entrepreneurs to work up ideas andprototypes for ICT solutions to local needs.

The objectives of this project were to provide Kent Connects with:

1. Ideas and prototypes that could be used as applied research to informdevelopment of projects and services

2. Methods of engagement & access to digital entrepreneurs to exploreopportunities for future collaboration & joint development of solutions

How did we develop the project?

To open up the development of ideas and solutions to entrepreneurs,universities & colleges and Kent Connects Partners staff who have specialist

expertise on whats feasible, we:

o appliedopen innovation techniquesfeatured by theTransition Institute -

from blank canvas via skills dating - to stimulate people to come up with ideas

o focused ideas on community outcomes through breaking up stages of

development into what skills people want to learn and share, how peoplewant to improve their neighbourhood & how people want to help each other

o tested new ways of producing community insight,prototyping waysto turn

ideas into research through semantic analysisandpersonas.

To understand how public services can adapt to the changing trends in howpeople use technology and what tools they utilisewe designed approaches thatensured we can provide insights to partners on

o how people can move to digital by defaultby focusing onwhat would

make it easier for them to use technology

o what new uses of technologies could be used to change behaviours:

from incentive tools, gaming techniques, real time information and linked data

o how to stimulate the re-use of our enterprise assets from open data and

open mapping tools provided by Ordnance Survey to developmentenvironments for interfacing with customer relationships systems by Lagan

http://bit.ly/pDcH6Zhttp://bit.ly/pDcH6Zhttp://bit.ly/tYYityhttp://bit.ly/tYYityhttp://bit.ly/qxSRZBhttp://bit.ly/pTE5Fchttp://bit.ly/pTE5Fchttp://bit.ly/sucPSbhttp://bit.ly/tXdZS3http://bit.ly/tXdZS3http://bit.ly/nSNgEShttp://bit.ly/tsV5FWhttp://bit.ly/tsV5FWhttp://bit.ly/sucPSbhttp://bit.ly/sucPSbhttp://bit.ly/oOuS5Shttp://bit.ly/oOuS5Shttp://bit.ly/pDcH6Zhttp://bit.ly/tYYityhttp://bit.ly/qxSRZBhttp://bit.ly/pTE5Fchttp://bit.ly/pTE5Fchttp://bit.ly/sucPSbhttp://bit.ly/tXdZS3http://bit.ly/nSNgEShttp://bit.ly/tsV5FWhttp://bit.ly/sucPSbhttp://bit.ly/oOuS5Shttp://bit.ly/oOuS5S

8/3/2019 Developing Solutions - Update - SPB

2/3

How did we make sure the benefits were be realised?

To ensure that the digital entrepreneurs produced ideas and prototypes that beused as applied research to inform development of your projects and

services, we have designed an approach that

o issued challenges1 that were relevant to partners priorities and accessible

enough for the public to relate to

o engaged target audiences to develop ideas partnering with colleges and

community groups in Kent and via national networks to get almost 80 ideas

o stimulated developers to produce prototypes in under a day from wire

frames, apps to mashupsto outline specifications (PDF attached)

o involved representatives of our services, suppliers & partners to review

the ideas and prototypes basing the criteria on financial and social impact

To ensure we test out effective methods of engagement and access to digitalentrepreneurs to explore opportunities for future collaboration & jointdevelopment of solutions, we

o worked with existing networks to identify and invite over 6000 of their

members to take part while getting media coverage in UKAuthoriITyand theGuardianand High Impact Status from the Global Entrepreneurship Week

o provided a competitive element by securing sponsors2to provide awards to

the best ideas and prototypes developed totalling over 3000

o designed an approach focused on impact and sustainability by getting

entrepreneurs to build on community ideas and secured partners to getresidents to user test prototypes and experts to support the winners todevelop business models for the applications

o secured an online competition platform by Government Digital Service

with over14,000 views for the project in three months for the first ever localgovernment competition challenge

o obtained venues & organisation of events by Mid Kent & Thanet Colleges,

Turner Contemporary & Gravesham DC with 200 people over four workshops

o secured over 10 officers from Kent Connects partners to provide advice

on web and interaction design, user experience, development, open data andbusiness development

o persuaded Big Lottery Fund to film video interviews and report the event on

new models of councils supporting civil society using existing resources

11. Help people help each other in your neighbourhood and 2. Make i t easier for you to report issues to your council

2Sponsored by Kent Business School, Lagan, Geovation and Ordnance Survey

https://dotgovlabs.direct.gov.uk/Core/Download/Mock_up_MySkills.gif?docid=3438https://dotgovlabs.direct.gov.uk/Core/Download/Mock_up_MySkills.gif?docid=3438http://bit.ly/t5TIebhttp://bit.ly/s7L6Nfhttp://bit.ly/sr8ZLdhttp://bit.ly/sr8ZLdhttp://bit.ly/v1vm7phttp://bit.ly/v1vm7phttp://bit.ly/vIpFYkhttp://bit.ly/submityourideahttp://bit.ly/ryGu8Phttp://bit.ly/rAGE16https://dotgovlabs.direct.gov.uk/Core/Download/Mock_up_MySkills.gif?docid=3438https://dotgovlabs.direct.gov.uk/Core/Download/Mock_up_MySkills.gif?docid=3438http://bit.ly/t5TIebhttp://bit.ly/s7L6Nfhttp://bit.ly/sr8ZLdhttp://bit.ly/v1vm7phttp://bit.ly/vIpFYkhttp://bit.ly/submityourideahttp://bit.ly/ryGu8Phttp://bit.ly/rAGE16

8/3/2019 Developing Solutions - Update - SPB

3/3

Objectives Measures Targets Actual %Over/UnderTarget

Methods of

engagementand access todigitalentrepreneursto exploreopportunitiesfor futurecollaborationand jointdevelopmentof solutions

Number of online

views for IdeasPhase

3000 4280 +43%

Number of onlineviews overall

6000 14,177 +136%

Number of pressfeatures

5 6 +20%

Number of Partners

5 5 +0%

Amount of sponsorship

2500 3000 +17%

Number of Supporters

10 17 +70%

Number of people directlyengaged

5000 6710 +34%

Number of comments

100 254 +154%

Number of people signed upto workshops

200 185 -8%

Ideas andprototypes thatbe used asappliedresearch toinformdevelopmentof projects andservices

Number of ideassubmitted

50 77 +54%

Number of ideasreviewed byjudges that ratedan average of3/5 or higher

15 25 +68%

Number of ideasthat rated anaverage of 4/5 orhigher

5 4 -10%

Number of prototypessubmitted

8 7 +14%