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Developing Leadership Agility: A Business Imperative Dr. Nicholas F. Horney Principal, Agility Consulting

Developing Leadership Agility: A Business Imperative

Since its founding in 2001, Agility Consulting has enabled leaders to anticipate and respond to change by becoming

more focused, fast and flexible.

Nick Horney, Ph.D. Retired Captain

Navy Special Operations (Diving & EOD)


Volatile

Uncertain

Complex

Ambiguous

Psychosclerosis – Hardening of the attitudes and behaviors about change


What Got You Here Won’t Get You There Marshall Goldsmith


“When the rate of change outside exceeds the rate of change inside, the end is in sight.”

Jack Welch – Former CEO, GE


1. Select 1-2 Images that best describe the turbulence or uncertainty that you are currently facing or will face in the future.

2. Post-it Notes – Write a phrase describing this turbulence or uncertainty on a post-it and attach it adjacent to the image selected.

3. Group Debrief – Share your turbulence/uncertainty images in your small group and what they represent in your view.

What does it look like to you?

Interactive Exercise


Larger and More Global Organizations

• Larger organizations require leaders with broader experiences

• Global presence of organizations requires global leaders

Leaner Organizational Structures

• Elimination of “middle management” results in fewer developmental jobs

• Promotions now result in larger, faster changes in responsibility

More Dynamic Labor Markets

• Higher levels of employee movement make retention difficult

• Easier identification and poaching of talent increases the risk of defection

Demographic Trends

• Retirement of the “baby boom” generation will contribute to an executive talent shortage in the coming years

Increasing Importance of Human Capital

• “Knowledge economy” makes human capital an increasingly critical competitive advantage

• New concerns about corporate governance force attention to leader skills and attributes

Economic Rebound

Preparations

• Organizations assess their talent weaknesses now to identify needs for future growth

• Organizations refine their talent management processes in preparation for a resumption of the “war for talent”

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Turbulence!! Forces of Change

Come at Us in Many Forms and from Different

Places … Happening faster and faster each

year!


Agility Boosts Financial Performance

Net Margin Return on Assets Revenue Growth Earnings Per Share

20% higher

30% higher

8% higher

29% higher

Industry Average

Agile Companies


Complete your Individual Agility Profile™ by individually rating your behaviors on the self rating form available at your table. When complete, find out where the real strengths are in your small group.

Individual Assessment and Interactive Exercise

Developing Leadership Agility: A Business Imperative Visioneering

Sensing

Monitoring

Connecting

Aligning

Engaging

Action Bias

Decision-makingCollaboration

Innovation Bias

Customer Focus

Idea Diversity

Expectations

Real-time Feedback

Fact-based Measures

1

2

3

4

5

0

Visioning

Developing Leadership Agility: A Business Imperative Agility Wiki™ Webinars Seminars

Executive Coaching Agility Development Guide


LAP 360 available on pan platform -- reliable and valid assessment of Leadership Agility with a global database representing leaders in numerous industry segments. Focuses on the 5 Drivers of Leadership Agility and the 3 Sub-categories in each Driver.

Anticipate Change: Interpret the potential impact of business turbulence and trends along with the implications to the enterprise.

Generate Confidence: Create a culture of confidence and engagement of all associates into effective and collaborative teams.

Initiate Action: Provide the fuel and the systems to make things happen proactively and responsively … at all levels of the organization.

Liberate Thinking: Create the climate and conditions for fresh solutions by empowering, encouraging and teaching others to be innovative.

Evaluate Results: Keeping the focus and managing the knowledge to learn and improve from actions; Key Agility Indicators.


Participant Receives -- LAP 360 Assessment Report plus the Agility Development Guide

Resources -- LAP 360 Technical Guide and Assessment Summary via pan catalogue or Agility Consulting Private Label

LAP 360 Leadership Dimensions: 1. Anticipate Change 2. Generate

Confidence 3. Initiate Action 4. Liberate Thinking 5. Evaluate Results

Developing Leadership Agility: A Business Imperative Business Case for Agility

Developing Leadership Agility: A Business Imperative LAP 360 Results (2009 – 2011)

Overall positive shifts in transforming to a more AGILE organization. Largest shifts in Evaluate Results (Real-time Feedback, Creating Expectations, Fact-Based Measurement), Anticipate Change (Visioning) and Generate Confidence (Connecting).

More focus needed in the areas of Initiate Action (Decision Making) and Liberate Thinking (Idea Diversity and Bias for Innovation).


Agility Scenario Profile™ (An Online Situational Judgment Test)


To meet a very important deadline in one hour, you need help from five people. They have not returned your e-mails. Meanwhile, a co-worker calls needing help on a complex issue. Then, an e-mail arrives asking you to attend a meeting immediately. Rate the extent to which each of the following describes what you would do. (Not at all, To a very little extent, To a little extent, To a moderate extent, To a great extent, To a very great extent) 1. Try to meet with the other five people in person to discuss the project and deadline, ask one of them

to lead the project while you attend the meeting, and ask your co-worker to wait. 2. Tell your co-worker that you simply cannot provide help at this time, attend the meeting, and handle

the project after the meeting. 3. Reply to the meeting request and your co-worker by briefly explaining your situation, and then focus

on meeting the deadline. 4. Call your supervisor and ask to meet immediately to discuss the situation and figure out what you

should do. 5. Wait for them to respond to your e-mails, refer your co-worker to another person who may be able

to help, and then go to the meeting. 6. Use your laptop computer to work on the project during the meeting and attempt to help your co-

worker via e-mail at the same time.

Agility Scenario Profile™ (Illustration of Type of Items in Assessment)


Reinforcing Agility Culture within your team – Use of the AGILE Model to help organize and conduct team or staff meetings.

Developing Leadership Agility: A Business Imperative ABC 360 (Business Unit) Dashboard Main Details 1 Details 2 Details 3 Details 4 Details 5

Business UnitExecutive

CompletionsPercent

Complete Goal for YearM D

CompletionsPercent

Complete Goal for Year Manager

CompletionsPercent

Complete Goal for Year

Marketing 10 20% 50 0 0% 0 10 20% 50Manufacturing 20 25% 25 0 0% 0 20 40% 50Sales 3 30% 10 0 0% 0 5 10% 50Finance 3 10% 30 0 0% 0 3 10% 30Organization Development 4 20% 20 0 0% 0 10 25% 40EMEA 10 33% 30 10 15% 20 10 15% 20APAC 3 60% 5 3 5% 5 3 30% 10

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