Developing icts for healthcare
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Transcript of Developing icts for healthcare
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DEVELOPING ICTS FOR HEALTHCARE:HUMAN FACTORS AND ADDED VALUE
CristinaMatteotti - DarioBettiHeal2016– Cernobbio – June3rd,2016
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Why are you here?
PhotobyRiccardoCuppiniviaFlickr
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Assistive technology
Photo by mike krzeszak via Flickr
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The functionalist way
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The Usability engineering wayUsability engineering
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Photo by Social Informatics-DISI Unitn
Socio-technical systems
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Photo by Social Informatics-DISI Unitn
Participatory design
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PROJECT GOALS RESEARCH GOALS
Project Phase 1Understanding users’ needs
(Needs Discovery)
Project Phase 2Create feasible and valuable
solutions(Service Design)
Research Question 1Can PD enhance project phases’
results? How?
Research Question 2Is the “designer” required to develop
negotiation skills?
Needs discovery Artifact design
1. Theoretical methodology
(literature review and field experts)
2. Participatory methodology
(value co-creation)
3. Theoretical methodology
(literature review and field experts)
4. Participatory methodology
(value co-creation)
Phase ResultsPhase Results
desk & field
Image by Giuseppe Scozzaro Unitn
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Photo by CRG
Lessons learned
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Suitcase, services for elderly
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From functional to socio-technical
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isn’t all about health!
Photo by Ignas Kukenys via Wikipedia
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Photo by Sprok via Wikimedia
Simmetry?
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CaRiN, for children with autism
Photo by Andwhatsnext via Wikipedia
WhichimprovementsbySTSD&PD?• Better requirements recognition• Better requirement prioritization• Early validation of UX
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AllenaVita, a lifestyle coach
WhichimprovementsbySTSD&PD?• Early validation of value proposition• Early validation of service model