Developing an IT Governance Frameworkfor

Jhonnel Kabigting

ObjectiveObjective: To develop and implement a framework for IT governanceMeasure: Framework adopted by company by Q4 2013

AgendaWhat?How and When?and before that?

What is it?

IT Governance

The leadership and organisational structures and processes that ensure that the organisations IT sustains and extends the organisations strategies and objectives.(IT Governance Institute 2003)

Dimensions of effective governanceAlign Business and IT goalsManaging cost and resources Minimising information and operational riskManaging demandManaging application portfolioMeasuring IT performanceOrganisational design and sourcingDeveloping IT leaders and staff

BasicsDefine responsibilities and accountability at the project, department and operating company levelsReduce duplication and waste: maximise group synergiesNeeds to complement business structure and culture

Reducing IT RisksData ProtectionCustomer info, personal info, financially sensitiveProject ManagementBusiness ownership, effective methodology, appropriate controlsBusiness continuityBackup, DR

Coordinating StrategyEnsure that departments, business units and operating company have an IT strategy Offer templates for creation and presentation of IT strategy depending on business sizeBuild IT strategy development into business planning process

Sharing KnowledgeSystemsWhat do we have?What works well?ProjectsWhat, where, how much?Approaches to managing project risk?SkillsWho are our technology experts?Specialists in business change, process engineering, project management

How will we develop it?

Process & TimescaleIdeas Generation:Industry best practiceMeetings and workshop with all by Q4-2013Use of collaboration tools (e.g. Wiki)

Process & TimescaleStrawman published by Q4, 2013Feedback by Q2, 2014

Process & TimescaleFinal Version published end Q2, 2014Presented to business unit by end FY 2014

and in advance of that

Preliminary Steps (Risk reduction)

Preliminary Steps (Cost & Resources)Establish baseline of IT costs and resourcesRecommend basic standards for project management and vendor/product selection

Preliminary Steps (People)Identify and share information on our IT managers across the business unit

SummaryDesigned and owned by the business unitFit for FMCIn place by Q2, 2014