Developing a competitive cloud portfolio how when and where Capgemini mark Skilton cloudslam2012
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May 30 201214.20-14.50pm Room BMark Skilton, Director, Strategy Office, Global Infrastructure ServicesTechnical Led, Global Government Cloud Portfolio, GPSCo-Chair, Cloud Computing Work Group, The Open GroupMember, ISO JC38 UK Mirror+44 7787 [email protected] Twitter @mskilton http://uk.linkedin.com/pub/mark-skilton/1/189/968
Developing a Competitive Cloud Portfolio - How, When and Where
http://cloudslam.org/
v2
| Infrastructure Services
AGENDA
Introduction• Capgemini and the Cloud
Establishing the right Vision for the Cloud Ecosystem• How to Identify the Business Portfolio Fit
• Where and when to accelerate transition to on demand Products and services
Capgemini Cloud Service Orchestrator• Framework
• Case studies
Cloudslam2012 Mark Skilton May 2012
2© 2012 Capgemini. All rights reserved.
| Infrastructure Services
Disruption and transformation dominatethe technology landscape
© 2012 Capgemini. All rights reserved.
Disruption Forces
2011 2015
41
Cloud Services
150
63%
18%19%
65%
28%
8%
40%
54%
11%
39%
CAGR‘15/’11
Public cloud SI Service provider cloud Client on-premise cloud
Source: Forrester, Everest
SI Service provider cloud
‘11%Total
CAGR‘15/’11
41% 49%
36% 51%
18% 69%
4% 32%
18% 54%
Dynamicapplications
services
DynamicBPO services
Dynamicinfrastructure
services
Total =$7.5bn
Cloud-based integration
Buyer preferences are moving to on-demand, pay-per-use & “as a
Service” models
Market
Development of disruptive industrialized low-unit cost
business models
Industry
Undifferentiated traditional OS services are increasingly
commoditized
Services
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DeliversDelivers
The Cloud delivers increased agility and an accelerated speed to market
© 2012 Capgemini. All rights reserved.
IT AgilityFinancial Transformation
New Business Models
Increased Speedto Market
Business Process Transformation
InvestmentOptimisation
Offered “as a service”
Scalable and Elastic
Accessible through
the networkPay Per Use Shared /
Multi-tenant
Service Integration / Service Orchestration
Private CloudTraditional IT
Public Cloud
RightCloud
Requires
Enables
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Capgemini are pioneers in the Cloud space
© 2012 Capgemini. All rights reserved.
Internally focussed on back office transactions. Strives for cost reduction Uses operational performance, standardization
to boost flexibility and agility. Seeks sharing/synergies as in ‘X’ aaS Driven by efficiency and effectiveness of IT
systems
Inside-OutThe evolution of IT systems
Customers
Suppliers
Partners
Social Website
Externally focussed on front office activity in the marketplace. Customer-centric, joined-up service Reduce time, cost and complexity. Pay-as-you-go Integrate with social and business network, improve customer
engagement to boost outcomes. Driven by the service and the business.
Outside-InThe revolution of business capabilities
Market
IT Application Secu
rity Bo
rderBack Office IT
Cost Reduction and Process Automation
Front Office ITMarket and Information
Value Producing
Web & Cloud Services
Innovation in business models
Inside-Out
Outside-In
From The Cloud: Time for Delivery. The Question is not “If”, but “How, Where & When”
Andy Mulholland, Capgemini, February 2012
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Cloudslam2012 Mark Skilton May 2012
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AGENDA
Introduction• Capgemini and the Cloud
Establishing the right Vision for the Cloud Ecosystem• Identifying the Business Portfolio Fit
• Where and when to accelerate transition to on demand Products and services
Capgemini Cloud Service Orchestrator• Framework
• Case studies
Cloudslam2012 Mark Skilton May 2012
6© 2012 Capgemini. All rights reserved.
| Infrastructure Services
Understanding the Strategic Infrastructure context
7© 2012 Capgemini . All rights reserved.
Cloudslam2012 Mark Skilton , May 2012
Infrastructure has moved into an enabling architecture across “multi platforms”. Many vendors I’m seeing in the market are differentiating on this. By that we can run on many different devices and OS’s. This leads to Multiple Platform capabilities (Windows, Linux, Proprietary etc)
Many developments are occurring in Standards and modularization of hardware devices and Software services such as virtualization and SaaS. Systems Integration is becoming converged networks , converged servers, converged storage, converged, apps, converged processes. Systems Integration becomes more complex if moving across data and services between multiple providers and services. Service Orchestration is the convergence hub to engage different needs of technology in a stepwise migration. Business Infrastructure is this, infrastructure to enable business (not just IT)
Enabling Business to interact and evolve
Enabling Business to migrate and transform
Many commercial and social collaborationsare across multiple devices and platforms
Complexity in manyservices, interfacesan technology standards.
Traditional On-PremiseEnterprise Technology can not deliver solutions into todays ecosystem How to get growth in the
ecosystem through channelsand User Experienceis underpinned by agileinfrastructure
Many customers and providers are seeking how to get growth in their ecosystem through channels and better user experience. Being able to understand the products and catalogs to enable on-demand rapid services is enabled through a Service Orchestrator framework that managed core ecosystems services such as security, provisioning, on-boarding, metering , service levels, performance, innovation and integration.
Enabling Business to grow and compete
Business aims challenges Infrastructure Engineering Technology Context
Many organizations by end 2012 will have multiple Cloudservices on and off premise (Gartner)
| Infrastructure Services
How to identify the Business Portfolio Fit Cloud enables solutions fit across the whole enterprise portfolio, not
just commoditization
Cloudslam2012 Mark Skilton May 2012
8© 2012 Capgemini. All rights reserved.
Cloud EnabledEnterprisePortfolioRightcloud TM
Examples
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Where and When to accelerate the use of Cloud enabled on-demand Products and Services
Cloudslam2012 Mark Skilton May 2012
9© 2012 Capgemini. All rights reserved.
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But enabling adoption willneed Standards Governance
Requirements
Cloudslam2012 Mark Skilton May 201210
© 2012 Capgemini. All rights reserved.
| Infrastructure Services
We see the evolution of a Hybrid business that incorporates a Orchestration of Portfolio services
Cloudslam2012 Mark Skilton May 2012
11© 2012 Capgemini. All rights reserved.
| Infrastructure Services
AGENDA
Introduction• Capgemini and the Cloud
Establishing the right Vision for the Cloud Ecosystem• Identifying the Business Portfolio Fit
• Where and when to accelerate transition to on demand Products and services
Capgemini Cloud Service Orchestrator• Framework
• Case studies
Cloudslam2012 Mark Skilton May 2012
12© 2012 Capgemini. All rights reserved.
| Infrastructure Services
Capgemini provides Business Infrastructure Services
© 2012 Capgemini. All rights reserved.
THE CHALLENGEBy 2014, the traditional outsourcing
marketing will be in decline
THE MARKETCloud computing is growing at about
40% CAGR
THE OPPORTUNITYBusinesses are hungry to reap
the benefits of cloud but ill-equippedto implement
#1 for Cloud Enterprise1
#1 for Client Satisfaction2
#3 Global Infrastructure Outsourcer3
Capgemini’s Infrastructure Services capability enables us to develop, orchestrate and deliver
cloud services across public and private platforms including our own cost-effective
infrastructure-as-a-service.
Passion for Technology
Cost reduction Reliability Scalability Carbon reduction Expertise Process Transformation Roadmap planning
Infrastructure Cloud ServicesBringing the benefits of the cloud to Capgemini and our clients Multi-tenant cloud services Dynamic-IT Services integration and
orchestration
Infrastructure Outsourcing ServicesBuilding on a long-standing reputation for effective outsourcing Global IT-service operations On-demand IT services Legacy IT
Infrastructure Transformation ServicesDelivering end-to-end cloud consulting and implementation services Infrastructure transformation
expertise Projects capability IP-enabled global expertise
1.EquaTerra, “Outsourcing 2009, Service provider performance in the UK”, Lee Ayling, Jef Loos, 23 November 20092.The Black Book of Outsourcing, “2009 Green Outsourcing Survey”3.Forrester, “The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011,” Bill Martorelli, Wolfgang Benkel, 11 March 2011
Transformation and Innovation
Global Scale; Global Delivery
Mission Critical System Responsibility
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Service Orchestrator is a Cloud enabled Ecosystem for multi-sourcing and Delivery of Business Infrastructure
14© 2012 Capgemini All rights reserved.
Cloudslam2012 Mark Skilton May 2012
Integration acrossmultiple Devices &
Platforms
Multiple development environments
Multiple ResourceEnvironments
IntegratedEcosystem
Group PlatformsISV PlatformsVertical Industry Platforms
MicrosoftSalesforce.com
VmwareEMCOpenstack/EucalyptusRackspace
AmazonRackspace
Hosting
Security Service
Automatesmany commonServices
VerticalMarketCloudPlatforms& Solutions
IntegratesSocial Networks
IntegratesMarkets
IntegratesBusiness processes
Integrated Channels
Integrated multi-cloud
B2B
G2B
B2C
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Clients trust us to run and transform their business
© 2012 Capgemini. All rights reserved.
Our track record in ably managing mission critical systems means that our clients can benefit from productivity gains, security and resilience
Proven processes, methodologies and frameworks for solutioning and delivery of mission critical engagements
We are trusted with Mission Critical systems
Comprehensive global-scale portfolio of services across the full Infrastructure spectrum demonstrating true end-to-end capability
With 40+ years Infrastructure Management experience, we have applied Capgemini and industry best practice across our global organization ensuring our clients benefit from rapid speed of adoption as well as reduced costs and risks
Capgemini Rightshore™ methodology means having the right resource, at the right place, at the right time for our clients, leading to a reduced Total Cost of Ownership
We scale and deliver globally
Strong and independent global partnerships enable us to deliver innovative solutions and transform our client’s businesses with the support of industry leading technology companies
Rightcloud model offers a highly industrialized, robust and flexible infrastructure and services platform that simplifies the transformation from legacy systems to agile, scaleable cloud services
Business-led approach to transformation based on the following principles:• Business outcome orientated • Independent - not product or technology biased• Value and effectiveness based methodology with cost effective solutions
We transform and innovate
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Capgemini Service Orchestrator - an integrated Ecosystem Framework
An integrated framework for Infrastructure Services
Focus on two stepwise lifecycles
• Service Delivery • Infrastructure Sourcing
Offers a Hybrid Cloud experience
• RightCloud TM
• Choice of Public, Private, Hybrid Hosting
• Supports Catalog usage and
Supported by adoption migration services for Customers and for Partner ISVs• Infra Strategy planning• Security assessment• Risk Assessment• Benchmarking• Performance
Assessment• Workload analysis• Transition services
16© 2012 Capgemini - Internal use only. All rights reserved.
Cloudslam2012, Mark Skilton, May 2012
RightCloud TM
| Infrastructure Services
Capgemini Storage as a Service
Strategic Partnership with EMC
Capability includes Big Data and Storage services
Focus on three major services• Hosting• Storage • Recovery
Able to develop Template based Application Deployments
17© 2012 Capgemini All rights reserved.
Cloudslam2012 Mark Skilton May 2012
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Our Value Proposition: delivering value to your business
© 2012 Capgemini. All rights reserved.
Reduce capital expenditure by more than 50% Flexible and agile IT resource available on demand eliminates capital cost of upfront resource requirement. Provision of budgetary flexibility to fund innovation initiatives.
Capital Expenditure Reduction
Operational expense reduced by at least 25% Lower Total Cost of Ownership through efficient utilization and automation. Reduction in resource required to manage extensive infrastructure.
OperationalExpenditureReduction
Improved quality driven by service integration across an in-house, single-sourced or multi-sourced IT service. Improved decision making capability through enhanced reporting, processes and procedures. Reduced cost of service delivery releases non-discretionary spend.
IntegratedQualityService
Reduced carbon emission resulting in lower power and cooling costs Reduced e-waste by extending the lifecycle of IT infrastructure Greener work environment for your employees.
Environmentally Considerate Service
Technology aligned to business requirements. Productivity gains through enhanced time and location access to appropriate corporate data. Increased end-user satisfaction as mobility and device familiarisation provide quality of life benefits.
Productivity &SatisfactionGains
Capgemini’s outstanding reputation, broad repertoire of technology know-how and expertise in business consultancy and infrastructure services provides assurance that we remain firmly focussed on business outcomes
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We bring value to clients by leveraging our global capabilities
© 2012 Capgemini. All rights reserved.
Advise & Plan Design Implement
Infrastructure Strategy & Architecture
Infrastructure StrategyData center strategy
Service Integration & Orchestration
ITIL Process & tools Advisory and Implementation
Security, Regulation and Compliance
Security Advisory and Audit Risks Assessments
Infrastructure Optimization,Consolidation, Virtualization
Datacenter Fabric Design Automation & Technology Virtualisation
End User ComputingOffice Automation & BPOS/Google, Windows & AD, BYOD, Messaging, Identity & Access mgmt
Network & UCCVoice and Network Design and Build
Data Management & StorageData Management solutions, Disaster Recovery & BCP Storage Consolidation, Cloud Storage
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Helping profitability through enhanced agility and productivity
© 2012 Capgemini. All rights reserved.
We are a leader in developing and providing
Sustainability services across Infrastructure,
Applications. Consulting and BPO.
We work for 75% of the top 20 private and
public utilities
We globally service 14 out of 15 of the world’s largest car
manufacturers
We have helped Tata Steel reduce production costs consistently for 14 years
and counting
We work with thousands of clients in every sector, in
every region
For HM Revenue & Customs, we process around 9 million self-
assessment tax forms, 5 million tax credits, and
deal with 32 million taxpayers every year
We have pioneered ‘as-a-service’ in the enterprise
and continue to innovate in the cloud arena
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Cloudslam2012 Mark Skilton May 2012
www.capgemini.com
The information contained in this presentation is proprietary. ©2012 Capgemini. All rights reserved
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Mark SkiltonGlobal Director, Cloud Strategy of Capgemini
Mark Skilton is a Global Director, Technical Design Authority, Cloud Services, Capgemini Infrastructure Services and global Technical lead for the global Government cloud service. He is also Co-Chair of the Cloud Computing Work Group at The Open Group, an International Standards Body. Mark's current responsibilities at Capgemini include global lead for the Government Cloud strategy development and service offer portfolio design and center of excellence development. He is also the author of the Capgemini University Cloud Computing Global Education Course. Mark is a recognized expert on Cloud Computing. His recent publications include editor of the "Cloud Computing for Business - the Open Group Guide". Contributing Case Study Author on Cloud Computing for Industry in the 2nd Edition "Handbook of Outsourcing and Off-shoring"; author the "Building Cloud Computing ROI" in British Computer Society Annual Journal 2011 and syndicated in CIO.com, ZDnet, Computerweekly, CloudComputingJournal, Reuters, Forbes and others. He has spoken internationally on the subject of Cloud Computing and a invited speaking on industry panels. Recent speaking engagements through Capgemini and The Open Group include EU Digital Agenda Forum, CloudExpo, UP conference and CloudSlam . His current interests are Cloud Metrics and Monetization strategies; leading the Cloud Interoperability and Portability Initiative in The Open Group and Cloud Ecosystem Visualization Languages. Mark has been a guest lecturer at the Information Systems Management ISM Masters Degree Program at Warwick University Business School. He is a Graduate of Sheffield and Cambridge Universities and holds an MBA from Warwick Business School.
Cloudslam2012 Mark Skilton May 2012
22© 2012 Capgemini. All rights reserved.