DEVCON-Social ECM
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Transcript of DEVCON-Social ECM
Content Management + Integration = Instant Collaboration
John Giffin, ECM Architect, [email protected]
Who is Zia?A firm with deep technical expertise & strategic insight, coupled with our Agile software methodology, provides numerous benefits to our customers:
Benefits• Achieve ROI by delivering improved operational efficiencies
• Boost productivity by creating collaborative work environments
• Maintain access and control of information through the enterprise
• Allow employees to find the information they need, when they need it
• Increase end-user adoption
• Agile training by using Zia methodology and Rally tools
• Raving fan customers
Professional Qualifications• Highly-experienced, accredited senior staff consisting of Business
Analysts, Enterprise Architects, Software Engineers and Data Architects
• Platinum Alfresco Professional Services & OEM Partner
• Platinum Ephesoft Partner
• Alfresco 2010 Implementation of the Year with Denver
• MuleSoft Partner
Our Partners
Challenges of social business + enterprise content
Communication: challenged with locating subject matter and sharing with constituents
Organizations: paralyzed by security and governance concerns
Human resources: difficulty increasing worker effectiveness
Effective Governance: problems managing and repurposing unstructured content
The business value of social content & collaboration
• Connect the right subject matter experts with content producers and consumers
• Leverage the right knowledge and skills, quickly responding to market changes with relevant and accurate information
• Mitigate risk by proactively managing and governing information, and intuitively extending social and collaborative content to broader enterprise content services
• Leverage and extend existing investments in web, email and related applications, providing high ROI
• The results:
• Lower costs
• Better insights
• Improved productivity
• Better decision making
• Improved customer satisfaction
Traditional ECM & Integration projects are characterized this way
High Cost Slow / LimitedAdoption
Complex
Enterprise Service BusBenefits
• Cornerstone of a Service Oriented Architecture
• Quickly integrate enterprise systems and services
• Abstraction layer for interfaces among disparate systems
• Provides cross-cutting services such as message transformation and routing, monitoring, transaction management.
• Reduce the amount of custom code required for integration projects by utilizing pre-built components and services.
Mule Cloud Connectors
All contents Copyright © 2011, MuleSoft Inc.
• Easy integration with
SaaS and Cloud
• Integrate without learning
underlying API
• Supports the most popular
SaaS apps (Salesforce,
CMIS, Magento, Amazon,
Twitter, etc.)
• More Cloud Connectors
available everyday
Demonstration: Salesforce CRM, Salesforce Chatter Integration with Alfresco via Mule
Social Network Microblog Updates
Demonstration: SalesForce CRM, Salesforce Chatter Integration with Alfresco via Mule
Chatter Updates
Mule ESB polls Salesforce for updates
SalesforceSalesforce
Mule ESBMule ESB
Salesforce Web Service API
Salesforce Web Service API
Salesforce Cloud Connector
Salesforce Cloud Connector
Mule ESB persists contract to Alfresco
AlfrescoAlfresco
Mule ESBMule ESBCMIS Cloud Connector
(OpenCMIS)CMIS Cloud Connector
(OpenCMIS)
CMIS APICMIS API
Alfresco sends workflow notification via Mule ESB
AlfrescoAlfrescoMule ESBMule ESB
SMTP ConnectorSMTP ConnectorWeb ServiceWeb Service
GMailGMail
Code Review: Alfresco Discovers New Opportunity
// start a workflowvar workflow = actions.create("start-workflow");workflow.parameters.workflowName = "jbpm$ziawf:checklist";workflow.parameters["bpm:workflowDescription"] = nodeToProcess.getName();workflow.execute(nodeToProcess);
// tell Mule ESB to send an emailtry { XMLHttpRequest.open("GET", "http://localhost:8081/services/notify", false, null, null); XMLHttpRequest.send(""); XMLHttpRequest.close();}catch(ex){ var error = String(ex); logger.log("unable to send notification: " + error);}
Alfresco updates status in Salesforce
AlfrescoAlfresco
Mule ESBMule ESBSalesforce Cloud
ConnectorSalesforce Cloud
ConnectorWeb ServiceWeb Service
SalesforceSalesforce
Code Review: Alfresco Workflow Complete
// get the SalesForce opportunity ID from contract metadatafor (var i = 0; i < bpm_package.children.length; i++) { var pkgItemType = bpm_package.children[i].getTypeShort(); if (pkgItemType == "zia:deal") { var dealContract = bpm_package.children[i]; opportunityId = dealContract.properties["zia:opportunityId"]; logger.log("contract opp id: " + opportunityId); }}
// notify Mule ESB that the opportunity’s state has changed try { XMLHttpRequest.open("GET", "http://localhost:8081/services/updatesf?oppid=" + opportunityId, false, null, null); XMLHttpRequest.send(""); var response = XMLHttpRequest.getResponseText(); logger.log("response from Mule ESB: " + response); XMLHttpRequest.close();} catch(ex) { var error = String(ex); logger.log("web service invocation failure: " + error);}