Deutsche Bank European Technology Conference...• Robust client appetite for Outsourcing services...

Together. Free your energies

Deutsche Bank European Technology ConferenceSeptember 11, 2009

Nicolas Dufourcq, CFO

Together. Free your energies| DB Euro Technology Conference 2009

© 2009 Capgemini. All rights reserved 2© 2009 Capgemini. All rights reserved 2

Solid H1 Achievements in a Tough Environment

� H1 commitments delivered• Limited YoY revenue decrease, good margin protection• Positive momentum in Q2 with a 1.10 book-to-bill ra tio in Projects and Consulting• Solid Outsourcing results: +2.6% revenue growth, ma rgin progression +1.8 point

� Healthy financials• Strong cash collection• Successful financial operations demonstrating marke t confidence and

management commitment

� Resilient assets proving their efficiency in the do wnturn• Robust client appetite for Outsourcing services• Benefits from significant footprint in the Public s ector and Energy & Utilities• Solid offshore lever

� Rigor and agility through stringent resources manag ement


© 2009 Capgemini. All rights reserved 3

A Balanced Portfolio Softens Adverse Market Conditions

Margin by discipline

Consulting

Technology Services

Sogeti

Outsourcing Services

GROUP TOTAL

6.8%17.0%

40.3%35.9%


Local Professional Services

13.4%

7.0%

28.5%

8.1%

27.0%

16.0%

Energy, Utilities &Chemicals

Financial Services

Public Sector

Telecom, Media & Entertainment

Manufacturing, Retail & Distribution

Consulting Services

TechnologyServices

H1 2009 Revenues by Sector

H1 2009 Revenues by Discipline

- 13.4 %

- 2.6 %

- 5.4 %

+ 2.6 %

H1 09 vs H1 08

- 2.2 %

Organic Growth by discipline

Other

10.5 %

6.1 %

9.1 %

6.5 %

Consulting

Technology Services

Sogeti


H1 09

6.6 %GROUP TOTAL

H1 09 vs H1 08

- 2.8 pts

- 3.1 pts

- 2.4 pts

+ 1.8 pt

- 1.0 pt

6.8%

40.3%

35.9%

17.0%



H1 Bookings Stable Year-on-Year but Drivenby Outsourcing

1 690

566

1 785

456

1 389

659

1 653

1 260

1 518

756

1 539

620

0

500

1 000

1 500

2 000

2 500

3 000

3 500

4 000

Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09

Outsourcing

Project & Consulting

2 256 2 2412 048

2 913

2 274 2 159

4 497

4 433

At constant rates & perimeter

(in M€)

Book to Bill Ratio

North America 1.09

Rest of the world 1.06

TOTAL 1.07

At budget rates

- 11 %Financial Services

+ 19 %Telecom, Media & Entert.

- 20 %Manufacturing, Retail, Distrib.

Evolution H1 09 vs H1 08

Public Sector + 35 %

Energy & Utilities stable

Change in bookings by sector



Group Headcount Evolution 2006-2009

58 872 63 675 66 346 64 426

9 01719 833

25 275 25 027

31/12/2006 31/12/2007 31/12/2008 30/06/2009

OnshoreOffshore

+120%

+8.2%

+27.4%

+4.2%

-1.0%

-2.9%

Offshore Remaining a Key Stabilizer

� A slight decrease of offshore headcount in H1 fully linked to reduced business volumes in the Financial sector

� Some political constraints limiting offshore demand expansion locally � But still appetite for Rightshore solutions confirmi ng the model

• Early signs of booking recovery in the Financial se ctor in Q2• Large demand in Infrastructure Management across se ctors

207Morocco

100Vietnam

598China

1,032

3,240

19,950

Latin America

Poland

India

Offshore ratio 28.0%

Starting H2



Enhance usage of our centers of excellence in India,

domain platforms and delivery centricity

for content management and re-use

Enhance usage of our centers of excellence in India,

domain platforms and delivery centricity

for content management and re-use

End-to-end responsibility of some service offerings,

e.g. Business Intelligence Management

End-to-end responsibility of some service offerings,

e.g. Business Intelligence Management

Continuous Offshore Transformation in

Sales, Delivery, Leadership

• End-to-end delivery responsibilityon selected accounts

• Account management responsibility and support

• End-to-end delivery responsibilityon selected accounts

• Account management responsibility and support

Offshore is not Just About Numbers

Offshore locations diversification

• New center in Romania• IACP acquisition in Vietnam

Offshore locations diversification

• New center in Romania• IACP acquisition in Vietnam



�An uneventful summer� Activity in line with expectations

� No material change in late August forecast

� No collapse of the market but no clear sign of reco very yet

� Financial Services remains the only sector where a real change in attitude is noticeable

No Surprise in Current trading

�October remains key, as always

� Our clients to get their first glimpse at their 10 budgets, giving us near perfect visibility on 09, and the base for our budget process



Outlook for FY 2009

H2 year-on-year organic revenue decrease of 4% to 6%(full year -3% to -4%)

Full year operating margin of around 7% of revenues



Together. Free your energies

Deutsche Bank European Technology ConferenceSeptember 11, 2009

Nicolas Dufourcq, CFO

Deutsche Bank European Technology Conference...• Robust client appetite for Outsourcing services...

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