Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential –...

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Detroit™ Brand Press Launch

Transcript of Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential –...

Page 1: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Detroit™ Brand Press Launch

Page 2: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Global Integrated Drivetrain

Vertical integration is quickly evolving into optimized powertrain solutions through fully

integrated drivetrains leveraged globally.

Company NAFTA Europe Japan/Asia

Daimler Trucks E.A. E.A.T. E.A.T.

Volvo Trucks E.T. E.T. E.A.T.

PACCAR E E.A. Not available in

this region

International E Not available in

this region

Not available in

this region

Volkswagen Trucks

(Scania/MAN)

Not available in

this region

E.A.T. They are just

setting up their

businesses in Asia

E – Engine; A – Axle; T - Transmission

Page 3: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Vertical Integration

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

'98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10

International Truck Engine Penetration

Recent success of proprietary engines

among truck OEMs indicates a trend in the

industry.

Detroit Cummins Caterpillar Navistar Volvo

Detroit (including MBE) penetration in class 8 DTNA

vehicles more than doubled from 2000 to 2010.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

'98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10

DTNA Truck Engine Penetration

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

'98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10

Volvo Truck Engine Penetration

Page 4: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Detroit Optimized Powertrain

Having all mechanical and electronic powertrain development ‘in-house’ is a

significant competitive advantage

What is an ‘Optimized Powertrain’?

• Matching the final drive ratio to the efficiency characteristics of the engine

• Lower cruise rpm equals better efficiency . . . but compromises performance leading to increases in the frequency of shifts

• Driveline mechanical efficiency must be maximized to realize engine efficiency benefits of reduced rpm operation

What is needed to create an Optimized Powertrain?

• To overcome performance issues and shift frequency – AMT

• To maximize mechanical efficiency - Direct Drive Transmission + friction optimized axles

Why do we need vertical integration?

• Maximizing fuel efficiency while meeting today's performance and reliability expectations requires integration of engine combustion hardware and calibration, transmission ratio and shift strategy, correct axle ratio and smart electronic controls

Page 5: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Optimized Powertrain: AMT as a Missing Link

Fuel Economy

Automated Manual Transmissions (AMT) The “brain” behind a proprietary

and optimized powertrain with the ultimate goal to improve fuel economy.

• More gears and shorter shift steps to keep engine in sweet spot

• Direct drive without maneuverability or startability compromises

• Improve Engine Downspeed: Unique engine ratings and axle ratios

• Best gear shift management

• Advanced features such as Eco-Roll

• Reduction in aftertreatment regen cycles

• Powertrain damage protection

A highly integrated powertrain and a control strategy optimized to

manage fuel economy couldn’t be realized with a manual

transmission.

Current Research and Development – More than an Idea

• Detroit Team dedicated to Powertrain Optimization

• Computer Simulations and Analysis

• Reliability and Durability testing of optimized component configurations

Page 6: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Page 7: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

What is Detroit?

Page 8: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Demand It All. Demand Detroit.

Page 9: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Page 10: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Detroit Axles are available in every segment

On-highway

Vocational

Front Axles Rear Axles

12 – 14,700 lbs

Weight rating

34 – 46,000 lbs

Weight rating

All offered by DTNA

Brake Compatibility

Up to 1,850 lb.-ft.

Max. Engine Torque

Up to 55°

Wheel-cut

2.53 – 4.78

Ratios*

6 – 20,000 lbs

Weight rating

13 – 40,000 lbs

Weight rating

All offered by DTNA

Brake Compatibility

Up to 1,850 lb.-ft.

Max. Engine Torque

Up to 55°

Wheel-cut

2.85 – 6.14

Ratios*

All offered by DTNA

Brake Compatibility

All offered by DTNA

Brake Compatibility

*available ratio dependent on rear axle model. For detailed

availability information check the latest SpecPro or talk to

your Freightliner / Western Star representative

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Daimler Trucks

Which Customers Should Spec Which Axles?

Front: mid rated 12k to 14.7k

Rear: low rated tandem 34k – 40k

Fast ratios (<3.42)

Depending on load weight, a Cascadia will

favor fuel economy with low ratios and

weight. The front must be mid rated to

support a large engine.

Front: high rated 16k to 20k

Rear: high rated 44k to 46k tandem

Tall ratios (4.78+)

With front mounted equipment and a bed

full of salt, a snowplow would require high

ratings. To transmit high torque for low

speed driving, tall ratios are favored.

Pusher or tag axles may also be needed.

Front: low rated 6k to 10k

Rear: low rated single 13k – 20k

Medium ratios (3.58)

With lower weight, lighter axles are favored

to increase payload. The single rear

provides maneuverability and ratios

depending on urban or highway delivery

routes.

Front: high rated 16k to 20k

Rear: high rated single 17.5k – 40k

Tall ratios (4.11)

Mounted equipment requires high weight

ratings front and rear; with tall ratios for

low speed, high torque driving.

Front: mid rated 12k to 14.7k

Rear: mid / high rated 40k to 46k tandem

Medium ratios (3.58)

Similar to long haul but with heavier loads,

bulk haulers may require higher rated rear

axles with higher ratios

Front: high rated 16k to 20k

Rear: high rated tandem 44k to 46k

Tall ratios (4.78+)

Construction vehicles need the strongest

axles to carry the load. Tall ratios are also

required for low speed, high torque

driving. Pusher or tag axles may also be

needed.

Page 12: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Detroit Axles Engine and Components Marketing

Page 13: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Detroit Front Axles

Department 13

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Daimler Trucks

ROLL vs. RUB

Bushing Needle Bearing

Needle Bearings Advantages: Tighter tolerances produce less tire wear, less maintenance and

greater reliability

Page 15: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Turning Radius Advantages: Maximum maneuverability, wheel cut, and turning radius

Page 16: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Friction and Thrust Bearings Advantages: Optimized resistance and balance of road input to the steering wheel,

steering feel, steering „returnability‟ and tracking.

Friction bearing (LH)/Thrust bearing (RH)

Page 17: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Detroit Single Rear Axles

Page 18: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

How it works:

Our ring and pinion gears do not need to be “paired”, the

machining process is so precise that you can match any

pinion with any ring gear and they will mesh perfectly.

Precision Cut Gears Advantages: Consistent gear mesh for quieter operation

The ring gear and pinion tooth profiles are precision

ground using a dry power cutting process followed by a

grinding process. This precision machining ensures a

consistent gear mesh resulting in more efficient power

transmission.

Page 19: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Differentials Advantages: Robust, yet simplified design contribute to longer life and increased

torque capability

Pinion

Ring gear

Differential

Differential – internal components

• Larger differential due to elimination of head bearing

• One piece differential case – stiffer and more precise construction

• Ring gear creates the 2nd half of the differential case

• Less deflection, more precise mesh of the gears

Page 20: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Detroit Tandem Rear Axles

Page 21: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

• Hypoid – pinion centerline is below the ring gear centerline

• Topoid® (Amboid) – pinion centerline is above the ring gear centerline

Hypoid Topoid / Amboid

Hypoid and Topoid (Amboid) Gearing Advantages: The near 0° driveline angle between each axle reduces

vibrations, increasing durability and driver comfort

Page 22: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Inter-Axle Differential Advantages: Helical gears spin more freely and easily helping to avoid heat

build-up and damage from spin-out.

Use needle roller bearings and a thrust bearing.

Page 23: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

• For 40,000 lbs tandem axles,

we offer an intermediate track

option.

• Allowing the customer to switch

between super singles and

standard doubles.

Wide Based Single Applications

Page 24: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Tandem Axle – Parts Break-Down (1st Axle)

IAD / with Oil Deflector

Oil deflector

lubricates IAD

even at low

speeds

Differential Assembly

Ring gear integrated in

differential housing for

compact, durable differential

Pinion Assembly

No pinion head bearing allows

more space for larger differential

Pinion has larger diameter

Reinforced carrier housing with

multiple ribs for increased

strength and durability

Precision machined

gears improve power

flow and reduce

noise

Larger differential

gears for added

robustness and

durability

Page 25: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Tandem Axle – Parts Break-Down (2nd Axle)

Differential Assembly

Ring gear

integrated in

differential housing

for compact,

durable differential

Pinion Assembly

Topoid (centerline of pinion

above centerline of ring

gear) design reduces

driveline angle

Larger differential gears for

added robustness and durability

No pinion head bearing

allows more space for

larger differential

Pinion has larger diameter

Axle shafts with larger

diameter for improved strength

Precision machined

gears improve power

flow and reduce noise

Page 26: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

• Driver controlled Inter-axle Differential Lock

(Standard)

• 100% Inter-axle differential lock – improve

traction on slippery road conditions

(snow/ice)

• Both axles receive power

• The individual axle differentials are not

locked, so they continue to operate normally

• Driver Controlled Main Differential Lock

(Optional)

• Used to improve drivability on low traction

surfaces

• Prevent wheel spin and power loss when

one wheel loses traction

• NoSpin Automatic (Optional)

• Compensate for differences in wheel travel

when turning

26 Department

Page 27: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Engineering and Manufacturing Network

Detroit

Headquarters

Rear Axle Carrier Assembly

Gear Set Competence Center

Front Axle Assembly

Rear Axle Carrier Drop

Portland

Liaison Office

Saltillo, Mexico

Assembly

Page 28: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Detroit Axle Support

19 Field and Technical Sales

Managers

5 person Engine & Components

Marketing team

24 Regional Parts Managers

49 Regional and District Service

Managers

• Knowledgeable field

sales, service, and

parts support

• Supporting over 600

Freightliner and

Western Star dealers in

the U.S. and Canada

Page 29: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

• Industry Leading Warranty Program

• 5 year, 750,000 miles

• Industry Leading Carrier Exchange

• Up to three exchanges at no charge

• Complete Repair Capabilities

• IAD released in 2011

• Additional repair capabilities in 2012

Product Support

• Dealer Support

• Trained technicians

• Fully stocked parts network

• Direct Customer Support

from Portland or Detroit

Customer Support.

Page 30: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Axle Family Brochure

Page 31: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Axle Spec Sheets

Page 32: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

iPad Resources – Axle Gearing Ratio Tool Enter Inputs – Cruise, Trans, Tire, Engine, Torque, GCW

Department

Page 33: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Recommendations

Department

Page 34: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Demand Axles. Demand Detroit. • Detroit offers a full line of axles for on-highway and vocational

• Front

• Single Rear

• Tandem Rear

• All are available today in Freightliner Trucks, Western Star, Thomas Built Buses and

Freightliner Custom Chassis

• Axles are built, backed and supported by Detroit

Page 35: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Detroit Virtual Technician Engine and Components Marketing

Page 36: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Page 37: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Traditional Driver Communication

Detroit Virtual Technician eliminates the “mystery” as to why a light is on and

provides the fleet the ability to instruct the truck operator to take the

appropriate action to best deal with the issue

Page 38: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

What does Virtual Technician do for the Customer?

Service Event VT Action Customer Benefit

Service Soon Detroit CSC sends a notification, as well

as recommended service and contact

information for the Detroit Customer

Support Center (CSC)

Trucks continues to

operate and customer is

notified of recommended

action (and potential

assistance if needed)

Service Now Engine information automatically relayed

to the Detroit CSC for analysis. A

trained representative will evaluate the

data and recommend possible solutions.

If required, the CSC will provide listings

of the nearest service locations to the

customer, who makes the decision on

which location to seek service.

Customer contact (and

driver via contact) is

notified of recommended

action avoiding any

potential damage to engine

and providing quickest up

time solution.

Page 39: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

A CSC Remedy Ticket is created at the same time the customer is notified via email

that a fault has occurred. CSC agent will open the ticket and review the captured log

file. Then a follow up email is sent to the customer with parts and service info.

Detroit Diesel Customer Support Center

Page 40: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Virtual Technician - Repair Facility Service Notice

Two Scenarios:

1) Customer selects repair facility for service event and notifies CSC

• CSC forwards service event details to repair location prior to visit

• Customer takes truck in for repair at the Dealer/Distributor

– Detroit will follow up with the repair location until the unit is released

• Repairs made and truck returned to service

2) Customer does not advise CSC of repair location for service

• VT customer shows up for repair at the Dealer/Distributor

… no work package.

• Repair facility can find the VT work

package on VT Registration web site by VIN

• If needed the Dealer/Distributor can

contact the CSC for any repair assistance

– If Detroit knows where the truck is, we will

follow up until the unit is ready for service

• Repairs made and truck returned to service

Page 41: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Virtual Technician – Log File Review

• Having log file allowed CSC agent to

find voltage fault, not actually low

pressure caused code.

• A non VT unit would have resulted in

several hours spent on fuel system

to find fault.

• Likely replacement of several parts

without cause (NTF‟s)

Fault Code 157/16 Fuel Rail Pressure Low • Finding „Shorts/Opens‟ Immediately

vs. Long „NTF‟ Diagnostics

Page 42: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Repair Time Benefits

Customer Enters Location

Technician Determines Issue and Resolution

Technician Complete Repair

Satisfied Customer

Repair

Time

1-2 Days

Repair

Time

1/2 - 1

Day

Customer Enters Location

Technician Determines Issue and Resolution

Technician Complete Repair

Satisfied Customer

Page 43: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Initial event occurs: 12/28/2011 11:48:37 AM

Detroit Email to Customer:

A fault was reported for a vehicle with customer unit number 1032 .

For further details, please check the following link

https://vt-dtna.e.corpintra.net/VirtualTechnician/DetailedView.aspx?eventID=878999

24 minutes later a second email is sent to the fleet contact providing him the specific information

regarding the issue

12/28/2011 12:12:22 PM

This is a follow up for VT Truck # 1032.

The code logged 411/13 (SPN/FMI) indicates “Exhaust Gas Recirculation (EGR) delta P sensor out of calibration"

This code indicates a possible failed Delta P sensor.

Parts to have on hand:

EGR Delta Pressure Sensor A0061537928

Last Known GPS Location: Champion, MI 49814

The nearest shop that has the part(s) in stock is:

1. TRUCK COUNTRY OF WISCONSIN MARINETTE, WI (715)735-7020

2. TRUCK COUNTRY OF WAUSAU ROTHSCHILD, WI (715)359-9989

3. TRUCK COUNTRY OF APPLETON KAUKAUNA, WI (920)766-5222

A Real World Example with a Major Truckload Carrier

Page 44: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Customer elects to send the vehicle to Marinette

WI which is 130 miles away

12/28/2011 2:25:12 PM

CSC gave the dealer a call on this unit and gave them

heads up that the truck is on its way. CSC will follow

up.

9 hours from the initial fault code being logged

the truck is repaired and on the road

12/29/2011 2:50:15 PM

CSC gave Dealer a call back on this unit - the truck

was in repaired and put back in service – Technician

finished repair on 12/28 /2011 8:47pm

A Real World Example with a Major Truckload Carrier

Page 45: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

From: Virtual Technician

Sent: 26.11.2011 02:35 PST (this email was sent 2 minutes after initial fault event)

Subject: Virtual Technician Case Number738389

Virtual Technician has sent details of an important fault code on unit # 618923 (Customer Truck

Number), VIN – (Last 6) AN4082 to the Customer Support Center.

The code logged 100/1(SPN/FMI) indicates

"Engine Oil Pressure".

This code requires service now or a disruption en route may occur. To avoid severe

engine damage, DO NOT RUN THE ENGINE. Failure to address this code or using the engine

override button may result in severe engine damage. The engine override button should only be

used to drive the vehicle to a safe location where the engine can be turned off.

A Real World Example with a Truck Leasing Company

Page 46: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Customer damaged oil pan when driving the vehicle

Virtual Technician System provided the documented history below

Engine was started three times after initial low oil pressure event

Leasing company can document responsibility for engine damage

Asset Time EST MIL Check Eng Stop Eng Description

618923 11/26/2011 5:33 0 0 1 Engine Oil Pressure Low

618923 11/26/2011 5:33 0 1 1 Engine Oil Pressure Low

618923 11/26/2011 5:34 0 1 0 Engine Oil Pressure Low

618923 11/26/2011 5:34 0 0 1 Oil Pressure Low - Engine Start

618923 11/26/2011 7:52 0 0 1 Oil Pressure Low - Engine Start

618923 11/26/2011 7:52 0 0 1 Engine Oil Pressure Low

618923 11/26/2011 7:52 0 1 1 Oil Pressure Low - Engine Start

618923 11/26/2011 7:52 0 1 1 Engine Oil Pressure Low

618923 11/26/2011 7:54 0 1 0 Oil Pressure Low - Engine Start

618923 11/26/2011 7:54 0 1 0 Engine Oil Pressure Low

VT Engine Fault History

A Real World Example with a Truck Leasing Company

Page 47: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

DETROIT VISIBILITY

More Uptime, More Control, More Profits. For Every Operation.

Page 48: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

What is Detroit Visibility?

Detroit Visibility provides access to GPS data for reporting of various vehicle operations .

The information is provided on Ground Traffic Control and can be accessed from any location

via internet. It allows all trucking companies to have access to the tools of the most

advanced fleets in the world.

Page 49: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

LONG HAUL FLEET

With many trucks on the road in widespread locations, an engine fault can cause costly downtime. These, along with operating inefficiencies, can impact profits.

•Virtual Technician provides:

•Quick diagnosis and notification

•Closest authorized service facility

•Visibility provides:

•A detailed, birds-eye view of your fleet

•Truck-by-truck operating information

•Safety features such as ZAlert

OWNER / OPERATOR

When your truck is your livelihood, service and downtime can be your biggest cost. Keeping a close eye on your

engine‟s performance keeps your wheels and profits turning.

•Virtual Technician provides:

•Real-time diagnostics take the guesswork out of a check engine light

•Support from the expertly trained Detroit CSC

•Visibility provides:

•A user-friendly way to keep track of your operations

•Safety features such as theft tracking

LOGGING / OIL FIELD

On remote job sites, the nearest service might be a half-day away. That‟s too long for valuable equipment to sit idle.

•Virtual Technician provides:

•Remote diagnosis allows the technician to fix it right the first time

•Service soon notification would allow the truck to operate until work is done

•Visibility provides:

•Detailed information about a truck‟s operation

CONSTRUCTION

A reliable engine gets the job done, so why hassle with diagnostic downtime every time the dash light comes on?

•Virtual Technician provides:

•Determination of service now and service soon events

•Service info and maintenance alerts ensure reliable engine operation

•Visibility provides:

•A monitoring method for trucks on the job site

Page 50: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece

Daimler Trucks

Why Detroit Virtual Technician?

• More uptime – keep trucks on the road!

• Faster service – get it done now and right!

Why Detroit Visibility?

• More tools to help manage your fleet

Page 51: Detroit™ Brand Press Launchtorque capability Pinion Ring gear Differential Differential – internal components •Larger differential due to elimination of head bearing •One piece