DETROIT

POST PROGRAM TECH SUPPORT SOLUTIONS FOR NEW COMPUTER

OWNERS

By: Monique Tate & Arnold Redd – Focus: HOPE, Detroit, MI

DETROIT

• Who we are

• Wiki recorder

• Purpose – interactive support

TECH SUPPORT HELP

DETROIT

• Address in class– Review computer maintenance

• Internet browser maintenance• Disk clean• Sufficient malware protection• Automatic updates enabled

TECH SUPPORT HELP

DETROIT

• What problems can they handle on their own?

• What’s the first line of action?

• Where do we refer them?

TECH SUPPORT HELP

DETROIT

• Techguy.org• Technetmicrosoft.com • Techsupportforum.com• Support.microsoft.com

TECH SUPPORT HELP – FREE ONLINE RESOURCES FOR INSTRUCTORS

DETROITTECH SUPPORT HELP – THE FINAL FRONTIER

DETROIT

THANKS FOR YOUR PARTICIPATION