Detailed Evaluation Roadmap

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No decision or action on your part - done for you. Decision or action on your part (Organizational Development and various resources are available to help you). brown text Resource available to you. Extension Organizational Development, 2010 (customer satisfaction) (non-customer satisfaction) Measures client change PATH 5 How to get data? (data collection method)  Your decision (most often – survey form) For web surveys, contact OD for an account  Who to include? (census or sample) Outcome Survey (not using scan technology) Develop own form or specialist-developed form Measures client change  Who to include? (census or sample) Interpretation/ Report  You develop. Measures satisfaction & general impressions  You develop & follow procedures (  Administering Evaluation Forms publication  ) Enter data  Your decision - Excel rec ommended Refer to EZAnalyze Presentation  Tabulate / Analyze data  Your decision - EZAnalyze rec ommended Refer to EZAnalyze Presentation  Your decision (most often – census) Develop survey form  Your decision ( Ext. Pub. E-227  ) Prepare forms Print form. scan technology - output or outcome)  When to collect data? (evaluation strategy)  Your decision based on type of client c hange [pre-post, retrospective post, post-only] Duplicate appropriate number of forms Collect data (Follow this path for any evaluation not using Collect data  When to collect data? (evaluation strategy)  Tabulate / Analyze data Done for you - sent via email Interpretation/ Report  You develop (interpretation guide available) Enter data Done for you - forms scanned  Tabulate / Analyze data Interpretation/ Report  You develop (interpretation guide available) Done for you - forms scanned  Tabulate / Analyze data Done for you - sent via email Enter data Done for you - sent via email  You develop (interpretation guide available) Interpretation/ Report  Your decision (most often – census) Select an extended customer satisfaction form and develop your own outcome questions Collect data Prepare forms Download and print form. Download and print form. Duplicate appropriate number of forms Enter data Done for you - forms scanned Mail cover sheet and surveys to Ext. Education (  Administering Evaluation Forms publication  ) No decision – custom satisfaction survey (  Administering Evaluation Forms publication  ) Mail cover sheet and surveys to Ext. Education  When to collect data? (evaluation strategy) No decision - post-only How to get data? (data collection method) No decision – extended custom satisfaction survey  Who to include? (census or sample) No decision – census Develop survey form Mail cover sheet and surveys to Ext. Education (  Administering Evaluation Forms publication  ) Collect data Prepare forms Prepare forms Develop survey form Select a form Done for you – customer satisfaction form  You develop & follow procedures You develop & follow procedures You develop & follow procedures  Who to include? (census or sample) No decision – census Develop survey form Decision made by OD [pre-post, retrospective post, post-only] No decision (outcome survey already done) How to get data? (data collection method) (can develop own outcome questions on a few) No decision - post-only How to get data? (data collection method) Download and print form. Du pl ic at e a ppro pr iate nu mber of forms Dupl ic a te ap pro pr ia te nu mber of for ms Outcome Output  What type of an evaluation? Output or outcome (customer satisfaction or not) Decision in collaboration with your Program Leader, DEA or RPD  Who to include? (census or sample)  Your decision (most often – census) Use standard customer satisfaction form Use any extended customer satisfaction form OD-developed form (made scannable) Outcome Survey (using scan technology) PATH 2 PATH 4 PATH 1 PATH 3 Outcome Survey (using scan technology) Specialist-developed form (made scannable)  When to collect data? (evaluation strategy) Standard customer satisfaction (using scan technology) Extended customer satisfaction form (using scan technology) Measures satisfaction, general impressions & client change Measures client change PLANNING STAGE  TEXAS AGRILIFE EXTENSION SERVICE – EVALUATION ROADMAP  When to collect data? (evaluation strategy) Decision made by specialist [pre-post, retrospective post, post-only] How to get data? (data collection method) No decision (outcome survey already done) Decision in collaboration with your Program Leader, DEA or RPD  Which programs will be evaluated? (Follow your plan in TExAS) Mail cover sheet and surveys to Ext. Education Enter data Done for you - forms scanned  Tabulate / Analyze data Done for you - sent via email Interpretation/ Report  You develop (interpretation guide available) Develop survey form Select a form (can develop own outcome questions on a few) Prepare forms Download and print form. Duplicate appropriate number of forms Collect data  You develop & follow procedures (  Administering Evaluation Forms publication  )

Transcript of Detailed Evaluation Roadmap

Page 1: Detailed Evaluation Roadmap

7/31/2019 Detailed Evaluation Roadmap

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No decision or action on your part - done for you.

Decision or action on your part (Organizational Development and various resources are available to help you).

brown text Resource available to you. Extension Organizational Development, 2010

(customer satisfaction) (non-customer satisfaction)

Measures client change

PATH 5

How to get data? (data collection method)

 Your decision (most often – survey form)

For web surveys, contact OD for an account

 Who to include? (census or sample)

Outcome Survey

(not using scan technology)

Develop own form or specialist-developed form

Measures client change

 Who to include? (census or sample)

Interpretation/ Report

 You develop.

Measures satisfaction & general impressions

 You develop & follow procedures

(  Administering Evaluation Forms publication )

Enter data

 Your decision - Excel recommended

Refer to EZAnalyze Presentation

 Tabulate / Analyze data

 Your decision - EZAnalyze recommended

Refer to EZAnalyze Presentation

 Your decision (most often – census)

Develop survey form

 Your decision ( Ext. Pub. E-227  )

Prepare forms

Print form.

scan technology - output or outcome)

 When to collect data? (evaluation strategy)

 Your decision based on type of client change

[pre-post, retrospective post, post-only]

Duplicate appropriate number of forms

Collect data

(Follow this path for any evaluation not using 

Collect data

 When to collect data? (evaluation strategy)

 Tabulate / Analyze data

Done for you - sent via email

Interpretation/ Report

 You develop (interpretation guide available)

Enter data

Done for you - forms scanned

 Tabulate / Analyze data

Interpretation/ Report

 You develop (interpretation guide available)

Done for you - forms scanned

 Tabulate / Analyze data

Done for you - sent via email

Enter data

Done for you - sent via email

 You develop (interpretation guide available)

Interpretation/ Report

 Your decision (most often – census)

Select an extended customer satisfaction form

and develop your own outcome questions

Collect data

Prepare forms

Download and print form. Download and print form.

Duplicate appropriate number of forms

Enter data

Done for you - forms scanned

Mail cover sheet and surveys to Ext. Education

(  Administering Evaluation Forms publication )

No decision – custom satisfaction survey 

(  Administering Evaluation Forms publication )

Mail cover sheet and surveys to Ext. Education

 When to collect data? (evaluation strategy)

No decision - post-only 

How to get data? (data collection method)

No decision – extended custom satisfaction survey 

 Who to include? (census or sample)

No decision – census

Develop survey form

Mail cover sheet and surveys to Ext. Education

(  Administering Evaluation Forms publication )

Collect data

Prepare forms Prepare forms

Develop survey form

Select a formDone for you – customer satisfaction form

 You develop & follow procedures You develop & follow procedures You develop & follow procedures

 Who to include? (census or sample)

No decision – census

Develop survey form

Decision made by OD

[pre-post, retrospective post, post-only]

No decision (outcome survey already done)

How to get data? (data collection method)

(can develop own outcome questions on a few)

No decision - post-only 

How to get data? (data collection method)

Download and print form.

Dup li ca te appr opri ate numbe r o f for ms Dup li ca te appr opri ate numbe r o f for ms

OutcomeOutput

 What type of an evaluation?

Output or outcome

(customer satisfaction or not)

Decision in collaboration with your Program Leader, DEA or RPD

 Who to include? (census or sample)

 Your decision (most often – census)

Use standard customer satisfaction form Use any extended customer satisfaction form OD-developed form (made scannable)

Outcome Survey

(using scan technology)

PATH 2 PATH 4PATH 1 PATH 3

Outcome Survey

(using scan technology)

Specialist-developed form (made scannable)

 When to collect data? (evaluation strategy)

Standard customer satisfaction

(using scan technology)

Extended customer satisfaction form

(using scan technology)

Measures satisfaction, general impressions

& client change

Measures client change

PLANNING STAGE

 TEXAS AGRILIFE EXTENSION SERVICE – EVALUATION ROADMAP

 When to collect data? (evaluation strategy)

Decision made by specialist

[pre-post, retrospective post, post-only]

How to get data? (data collection method)

No decision (outcome survey already done)

Decision in collaboration with your Program Leader, DEA or RPD

 Which programs will be evaluated?

(Follow your plan in TExAS)

Mail cover sheet and surveys to Ext. Education

Enter data

Done for you - forms scanned

 Tabulate / Analyze data

Done for you - sent via email

Interpretation/ Report

 You develop (interpretation guide available)

Develop survey form

Select a form

(can develop own outcome questions on a few)

Prepare forms

Download and print form.

Duplicate appropriate number of forms

Collect data

 You develop & follow procedures

(  Administering Evaluation Forms publication )