Detailed Evaluation Roadmap
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Transcript of Detailed Evaluation Roadmap
7/31/2019 Detailed Evaluation Roadmap
http://slidepdf.com/reader/full/detailed-evaluation-roadmap 1/1
No decision or action on your part - done for you.
Decision or action on your part (Organizational Development and various resources are available to help you).
brown text Resource available to you. Extension Organizational Development, 2010
(customer satisfaction) (non-customer satisfaction)
Measures client change
PATH 5
How to get data? (data collection method)
Your decision (most often – survey form)
For web surveys, contact OD for an account
Who to include? (census or sample)
Outcome Survey
(not using scan technology)
Develop own form or specialist-developed form
Measures client change
Who to include? (census or sample)
Interpretation/ Report
You develop.
Measures satisfaction & general impressions
You develop & follow procedures
( Administering Evaluation Forms publication )
Enter data
Your decision - Excel recommended
Refer to EZAnalyze Presentation
Tabulate / Analyze data
Your decision - EZAnalyze recommended
Refer to EZAnalyze Presentation
Your decision (most often – census)
Develop survey form
Your decision ( Ext. Pub. E-227 )
Prepare forms
Print form.
scan technology - output or outcome)
When to collect data? (evaluation strategy)
Your decision based on type of client change
[pre-post, retrospective post, post-only]
Duplicate appropriate number of forms
Collect data
(Follow this path for any evaluation not using
Collect data
When to collect data? (evaluation strategy)
Tabulate / Analyze data
Done for you - sent via email
Interpretation/ Report
You develop (interpretation guide available)
Enter data
Done for you - forms scanned
Tabulate / Analyze data
Interpretation/ Report
You develop (interpretation guide available)
Done for you - forms scanned
Tabulate / Analyze data
Done for you - sent via email
Enter data
Done for you - sent via email
You develop (interpretation guide available)
Interpretation/ Report
Your decision (most often – census)
Select an extended customer satisfaction form
and develop your own outcome questions
Collect data
Prepare forms
Download and print form. Download and print form.
Duplicate appropriate number of forms
Enter data
Done for you - forms scanned
Mail cover sheet and surveys to Ext. Education
( Administering Evaluation Forms publication )
No decision – custom satisfaction survey
( Administering Evaluation Forms publication )
Mail cover sheet and surveys to Ext. Education
When to collect data? (evaluation strategy)
No decision - post-only
How to get data? (data collection method)
No decision – extended custom satisfaction survey
Who to include? (census or sample)
No decision – census
Develop survey form
Mail cover sheet and surveys to Ext. Education
( Administering Evaluation Forms publication )
Collect data
Prepare forms Prepare forms
Develop survey form
Select a formDone for you – customer satisfaction form
You develop & follow procedures You develop & follow procedures You develop & follow procedures
Who to include? (census or sample)
No decision – census
Develop survey form
Decision made by OD
[pre-post, retrospective post, post-only]
No decision (outcome survey already done)
How to get data? (data collection method)
(can develop own outcome questions on a few)
No decision - post-only
How to get data? (data collection method)
Download and print form.
Dup li ca te appr opri ate numbe r o f for ms Dup li ca te appr opri ate numbe r o f for ms
OutcomeOutput
What type of an evaluation?
Output or outcome
(customer satisfaction or not)
Decision in collaboration with your Program Leader, DEA or RPD
Who to include? (census or sample)
Your decision (most often – census)
Use standard customer satisfaction form Use any extended customer satisfaction form OD-developed form (made scannable)
Outcome Survey
(using scan technology)
PATH 2 PATH 4PATH 1 PATH 3
Outcome Survey
(using scan technology)
Specialist-developed form (made scannable)
When to collect data? (evaluation strategy)
Standard customer satisfaction
(using scan technology)
Extended customer satisfaction form
(using scan technology)
Measures satisfaction, general impressions
& client change
Measures client change
PLANNING STAGE
TEXAS AGRILIFE EXTENSION SERVICE – EVALUATION ROADMAP
When to collect data? (evaluation strategy)
Decision made by specialist
[pre-post, retrospective post, post-only]
How to get data? (data collection method)
No decision (outcome survey already done)
Decision in collaboration with your Program Leader, DEA or RPD
Which programs will be evaluated?
(Follow your plan in TExAS)
Mail cover sheet and surveys to Ext. Education
Enter data
Done for you - forms scanned
Tabulate / Analyze data
Done for you - sent via email
Interpretation/ Report
You develop (interpretation guide available)
Develop survey form
Select a form
(can develop own outcome questions on a few)
Prepare forms
Download and print form.
Duplicate appropriate number of forms
Collect data
You develop & follow procedures
( Administering Evaluation Forms publication )