Kaufman Hall’s Healthcare Leadership Conference is the destination for senior executives and trustees to advance their thinking about the rapidly changing industry. Now in its 28th year, the conference brings together nearly 500 leaders from more than 200 organizations around the country.

Here’s what some of them have had to say about the Healthcare Leadership Conference:

“This was my sixth conference, and it always delivers.”

“This is definitely a time of change for the industry, and the conference provided great information and direction for our consideration.”

“Great speakers and relevant topics on the transformation of the healthcare system.”

“The general sessions were very inspiring. The breakout sessions were specific and actionable. I appreciated the real-life examples.”

“I have attended this conference for several years now and get more out of it than any other conference I attend.”

A Must-Attend Event for Senior Executives and Trustees

32017 KAUFMAN HALL HEALTHCARE LEADERSHIP CONFERENCE Register at kaufmanhall.com/hlc

Dear Colleague:

On behalf of Kaufman Hall, I’m pleased to invite you to join your peers from across the country at the 2017 Healthcare Leadership Conference, October 18th-20th, at the Four Seasons Hotel Chicago.

This conference is the event for healthcare leaders. The agenda is shaped to provide insights about healthcare’s future and practical strategies to address the major challenges and opportunities facing your organization as the industry evolves.

The unmatched program of provocative presentations includes:

• Keynotes from: acclaimed author Michael Lewis; James Skogsbergh and Eugene Woods, both leading CEOs and past or present American Hospital Association Chairs; medical futurist Eric Topol, M.D.; business leader and strategist Harry Kraemer; and Kaufman Hall Chair Kenneth Kaufman

• Strategies from Kaufman Hall experts to address the top transformation priorities facing healthcare providers today

• An all-new Rating Agency Panel offering insights to strengthen your organization’s communications during its next rating agency reviews

In addition, we will be returning to the 95th Floor of the John Hancock Center for our Opening Reception and offering the popular pre-conference Women’s Leadership Luncheon as opportunities for you to network with your peers.

We can’t promise another Cubs World Series run, but we are certain that you will get more out of the Healthcare Leadership Conference than any other conference you attend this year.

We expect a full house once again, so please register early at kaufmanhall.com/hlc.

We look forward to seeing you in October.

Sincerely,

Therese L. WarehamManaging Director and Chief Executive OfficerKaufman, Hall & Associates, LLC

A Conference Unlike Any Other

4 2017 KAUFMAN HALL HEALTHCARE LEADERSHIP CONFERENCE Register at kaufmanhall.com/hlc

An Unmatched Lineup of Keynote Speakers

Beginning the afternoon of Wednesday,

October 18th, and continuing through the

morning of Friday, October 20th, we present

a lineup of keynote speakers and insightful

sessions you won’t see anywhere else.

Michael Lewis and Richard Thaler Bestselling author of Moneyball, Liar’s Poker, and The Big Short in conversation with renowned behavioral economist

The Undoing Project: Turning Decision Science Upside Down Thursday, October 19th, 9:15 a.m.

In a Kaufman Hall exclusive, Michael Lewis will discuss his new book, The Undoing Project, with one of the scholars profiled in the book: the nation’s top behavioral economist, Richard Thaler, Ph.D. Lewis is one of the country’s most insightful and popular authors. The Undoing Project tells the story of how the partnership of behavioral economists Amos Tversky and Daniel Kahneman upended our understanding of how people make decisions. Lewis will be interviewed by Dr. Thaler, Professor of Behavioral Science and Economics at the University of Chicago Booth School of Business.

James Skogsbergh and Eugene WoodsLeading CEOs and former and current Chairs of the American Hospital Association

Transformative Strategies Wednesday, October 18th, 3:45 p.m.

James Skogsbergh and Eugene Woods, CEOs of two of our nation’s most innovative health systems, will share their organizations’ transformation strategies in a conversation with Kaufman Hall Chair Kenneth Kaufman. Skogsbergh is President and CEO of Advocate Health Care and Immediate Past Chairman of the AHA. Advocate is the largest fully integrated healthcare delivery system in metropolitan Chicago. Woods is President and CEO of Carolinas HealthCare System and the current AHA Chairman. Carolinas is one of the nation’s most comprehensive, integrated healthcare systems.

Eric TopolProminent cardiologist and medical futurist

High-Definition, Individualized Medicine Thursday, October 19th, 11:00 a.m.

Eric Topol, M.D., is the premier authority on how technology is accelerating the shift toward true individualized, patient-centered care. He will describe the technological advancements propelling a consumer-driven revolution that is dramatically altering how care is delivered. The author of The Patient Will See You Now and The Creative Destruction of Medicine, Dr. Topol is Director of The Scripps Translational Science Institute, Professor of Genomics at The Scripps Research Institute, and Chief Academic Officer of Scripps Health.

52017 KAUFMAN HALL HEALTHCARE LEADERSHIP CONFERENCE Register at kaufmanhall.com/hlc

Harry KraemerFormer Chairman and CEO of Baxter International

Values-Based Leadership Thursday, October 19th, 1:30 p.m.

Author and business leader Harry Kraemer will address how healthcare executives can navigate immense adverse pressures in the current economic and political environment through disciplined focus on value-based leadership. The author of two bestselling books—From Values to Action and Becoming the Best—Kraemer is currently Clinical Professor of Strategy at Northwestern University’s Kellogg School of Management.

Kenneth Kaufman Chair, Kaufman Hall

Leadership Imperatives in the Internet Economy Wednesday, October 18th, 2:00 p.m.

Known for his powerful insights on healthcare disruption, Kenneth Kaufman will kick off the conference on Wednesday afternoon with a framework for understanding and responding to the economic, technological, competitive, and sociological forces undermining the traditional healthcare model. Kaufman has delivered more than 400 speeches and is the author of seven books, including Fast and Furious: Observations on Healthcare’s Transformation.

All New: Anatomy of a Rating Agency Review

The conference concludes on Friday morning with a compelling, highly interactive Rating Agency Panel you won’t want to miss. Kaufman Hall CEO Therese Wareham will be joined by senior representatives from Fitch, Moody’s, and S&P Global to describe how to approach a rating agency review in today’s rapidly evolving environment.

Martin ArrickManaging Director,

S&P Global

Lisa GoldsteinAssociate Managing Director,

Moody’s Investors Service

Kevin Holloran Senior Director,

Fitch Ratings

Therese Wareham CEO, Kaufman Hall

6 2017 KAUFMAN HALL HEALTHCARE LEADERSHIP CONFERENCE Register at kaufmanhall.com/hlc

A Data-Driven Approach to Clinical Performance Improvement

Jennie Dulac, RN, Vice President of Clinical Solutions, and Walter W. Morrissey, M.D., Managing Director, Kaufman Hall

This session offers a proven approach to using data and analytics to reduce unwarranted clinical variation— a well-recognized source of poor clinical outcomes, substandard care, and excessive costs. Examples of how health systems accomplished the recommended approach and the benefits they achieved are provided.

Configuring Your Workforce to Achieve the Quadruple Aim

Therese Fitzpatrick, Ph.D., RN, FAAN, Senior Vice President, Kaufman Hall, and Margaret Gavigan, MSN, RN, M.B.A., System Vice President, Nursing Business Operations, Advocate Health Care

This session offers a big-data-enabled approach to workforce optimization that achieves four goals: enhanced staff satisfaction, staffing effectiveness for optimal patient care organization-wide, reduced staffing costs, and flexible staffing to serve the entire enterprise going forward.

Consumers and the New Growth Agenda

Dan Clarin, Senior Vice President, and Paul Crnkovich, Managing Director, Kaufman Hall

This session shows how a deep understanding of consumers, and the capability to meet consumer needs related to access, experience, and price, can enhance population coverage and reveal new business opportunities for your organization.

Economies of Scale: Realizing the Opportunities

Todd W. Fitz, Managing Director, and Gavin McDermott, CFA, Vice President, Kaufman Hall

Although healthcare has experienced significant consolidation during the past decade, most organizations involved have failed to realize the expected economies of scale. This session explores the barriers and identifies strategies to achieve breakthrough cost reductions.

A Program Focused on Healthcare’s Transformation

Block One: Thursday, October 19th, from 7:45-8:45 a.m.

Complementing the future-focused keynotes and general sessions described on the previous pages, Kaufman Hall experts will present two blocks of concurrent sessions on Thursday. The nine sessions focus on transformation priorities for healthcare providers now and going forward: a new value proposition; no-regrets payer and delivery strategies; transformative partnerships; delivery system redesign; improved clinical performance; workforce optimization; agile planning and forecasting; economies of scale; and a new growth agenda.

Block One sessions continued on next page

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Rolling Forecasting: A Way to Stay Agile in a Dynamic Industry

Jay Spence, Vice President of Healthcare Solutions, Kaufman Hall

Managing in uncertain times is the new normal for healthcare organizations. Given the pace of change, many Finance teams are looking to shift from structured annual processes to more agile models. This session describes the benefits of using a rolling forecasting model and provides practical implementation steps.

Designing the Delivery System of the Future

Anand Krishnaswamy, Vice President, and John Poziemski, Senior Vice President, Kaufman Hall

This session shows healthcare leaders how to approach the multifaceted task of redesigning their delivery system to meet quality, access, and cost goals and respond to changing consumer needs and expectations. It provides a framework for prioritizing activities and examples of how selected health systems redesigned important pieces of their delivery systems.

Healthcare’s New Value Proposition

Mark E. Grube, Managing Director and National Strategy Leader, Kaufman Hall

This session presents a new approach to identifying the distinguishing value and strategic objectives for healthcare organizations in a time of new competition, how to measure your organization’s current level of performance, and how to implement measurable tactics to achieve your value proposition.

Partnering for Healthcare’s Transformation

Anu R. Singh, Managing Director, Kaufman Hall

This session takes an in-depth look at innovative partnerships nationwide. These are not incremental mergers, but game-changing alignments for organizational and delivery transformation. Appropriate for senior executives and trustees of healthcare organizations of all sizes, this session helps participants rethink potential partners and partnership scope.

Payer and Delivery Strategies in an Uncertain Environment

Jason O’Riordan, Senior Vice President, Kaufman Hall

This session describes how to develop no-regrets payer and care delivery strategies during the current period of health policy change and protracted co-existence of fee-for-service and value-based payment.

Block One sessions continued

Block Two: Thursday, October 19th, 3:15-4:30 p.m.

8 2017 KAUFMAN HALL HEALTHCARE LEADERSHIP CONFERENCE Register at kaufmanhall.com/hlc

Outstanding Networking OpportunitiesAlong with two special events described below, the conference provides plentiful opportunities for you to connect and share ideas with peers from across the nation.

OPENING RECEPTIONWednesday, October 18th, 5:30-9:00 p.m. Attendees will once again be treated to breathtaking views of Chicago from the Signature Room at the 95th in the John Hancock Center. The Opening Reception is a great opportunity to meet or renew acquaintances with colleagues. Significant others are welcome to attend.

WOMEN’S LEADERSHIP LUNCHEONWednesday, October 18th, 11:30 a.m.–1:00 p.m. Prior to our opening keynotes the afternoon of October 18th, women leaders attending the conference will have the opportunity to gather and discuss topics of common interest during a special luncheon. The luncheon will take place at the Four Seasons Hotel Chicago. If you wish to attend, please select the Women’s Leadership Luncheon when you register. Capacity is limited, and the luncheon is likely to fill up quickly.

Thursday evening can be dinner on your own or plan to join us for light hors d’oeuvres and drinks in a private room at Ditka’s (just a block south of the Four Seasons at 100 E. Chestnut) starting at 7:00 p.m. The room will be open until 11:00 p.m. for those who wish to stop by after dinner.

On Friday morning, join your friends, colleagues, and Kaufman Hall staff members for a hot breakfast and casual conversation before the Anatomy of a Rating Agency Review session.

92017 KAUFMAN HALL HEALTHCARE LEADERSHIP CONFERENCE Register at kaufmanhall.com/hlc

The Four Seasons Hotel Chicago has been our lodging and meeting headquarters for 19 years. Located at 120 East Delaware Place near Michigan Avenue, the Four Seasons provides easy access to dining, shopping, and entertainment.

The hotel is famous for its outstanding service and attention to detail. During our time there, we will be the major group in the hotel. This will reduce distractions and allow us to concentrate on the business at hand. You can expect an atmosphere that is highly conducive to learning and interaction.

Kaufman Hall has secured a block of rooms at the Four Seasons at a preferred rate for those who wish to stay at the hotel, but conference participants are responsible for making their own reservations. The block of rooms is being held for Wednesday, October 18th, and Thursday, October 19th, with a small overflow block at the Ritz Carlton Hotel, located just across Michigan Avenue.

For the past several years, rooms have sold out early, so please make your reservations well in advance of the conference. Please call the Four Seasons reservations department’s direct line at 312.280.8400. To receive the preferred rate, you must mention that you are attending the Kaufman Hall Healthcare Leadership Conference. The rate is $405 per night for a deluxe/king room and $455 per night for a City-View or Lake-View Executive Suite. Rooms will be held for late arrival if guaranteed.

Cancellations made after 6:00 p.m. on Wednesday, September 27th, will be subject to a penalty charge of one night’s room rate, plus tax. Reservations made after September 19th are subject to higher rates and availability.

Should you wish to stay elsewhere, following is a list of other hotels within walking distance of the Four Seasons:

Four Seasons Hotel Chicago 120 East Delaware Place Chicago, IL 60611 Phone: 312.280.8800

Conference Setting and Lodging

• The Whitehall Hotel, 312.944.6300

• The Talbott Hotel, 312.944.4970

• Tremont Chicago Hotel, 312.751.1900

• The Westin Michigan Avenue, 312.943.7200

• SofitelChicagoMagnificentMile,312.324.4000

• HiltonChicago/MagnificentMileSuites,312.664.1100

• Omni Chicago Hotel, 312.944.6664

• The Drake Hotel, 312.787.2200

10 2017 KAUFMAN HALL HEALTHCARE LEADERSHIP CONFERENCE Register at kaufmanhall.com/hlc

Please register for the 2017 Kaufman Hall Healthcare Leadership Conference at:

kaufmanhall.com/hlc

You will receive an email acknowledgment of your registration from “Kaufman Hall 2017 HLC.” If you do not receive this email within one day, please contact us at hlc@kaufmanhall.com or 847.441.8780.

The fee to attend this year’s conference is $1,200. Those who register and make payment before August 1st will receive $200 off their registration. Cancellations, with refund, will be accepted until September 27th, and substitutions can be made until October 13th.

If your spouse or significant other is joining you for the conference, please know that he or she is welcome to attend the Opening Reception on Wednesday evening. Simply add your guest’s name to the online registration form.

Please remember that you’ll need to contact the hotel directly for your room reservation.

Registration Information

CONFERENCE MATERIALSConference presentations and other materials will be available for download from kaufmanhall.com/hlc approximately one week prior to the event. In addition, attendees will have the opportunity to access materials and interact with one another via the Kaufman Hall 2017 Healthcare Leadership Conference app, which will be accessible from the App Store and Google Play by the beginning of October. Instructions for accessing materials via the website and using the app will be sent to all participants.

CPE CREDITSKaufman Hall is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education (CPE) on the National Registry of CPE Sponsors. Twelve CPE credits are available for attending a full complement of conference sessions. Course levels: Basic. No advance preparation or prerequisites are required.

ATTIREAttire will be business casual for all conference functions.

LOGISTICSTransfer times from both O’Hare International Airport and Midway Airport are 30-60 minutes, depending on traffic and weather. Valet parking is available at the front of the hotel and there is also a self-park garage that serves the hotel, offices, and shops in the 900 North Michigan building complex.

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112017 KAUFMAN HALL HEALTHCARE LEADERSHIP CONFERENCE Register at kaufmanhall.com/hlc

At-a-Glance AgendaWEDNESDAY, OCTOBER 18TH

11:30 a.m. Women’s Leadership Luncheon Four Seasons Hotel Chicago

1:00 p.m. Registration opens

2:00 p.m. – 3:30 p.m. Leadership Imperatives in the Internet Economy Kenneth Kaufman

3:45 p.m. – 5:00 p.m. Transformative Strategies James Skogsbergh, Eugene Woods, and Kenneth Kaufman

5:30 p.m. – 9:00 p.m. Opening Reception Signature Room, John Hancock Center

THURSDAY, OCTOBER 19TH

7:30 a.m. Continental breakfast

7:45 a.m. – 8:45 a.m. Block One Concurrent Sessions on Transformation Priorities

9:15 a.m. – 10:45 a.m. The Undoing Project: Turning Decision Science Upside Down Michael Lewis and Richard Thaler, Ph.D.

11:00 a.m. – 12:15 p.m. High-Definition, Individualized Medicine Eric Topol, M.D.

12:15 p.m. Lunch

1:30 p.m. – 3:00 p.m. Values-Based Leadership Harry Kraemer

3:15 p.m. – 4:30 p.m. Block Two Concurrent Sessions on Transformation Priorities

7:00 p.m. – 11:00 p.m. Ditka’s private room upstairs, drinks and hors d’oeuvres

FRIDAY, OCTOBER 20TH

7:30 a.m. Hot buffet breakfast

9:00 a.m. – 10:30 a.m. Anatomy of a Rating Agency Review Therese Wareham joined by senior representatives from Fitch Ratings, Moody’s Investors Service, and S&P Global

You Will Get More Out of This ConferenceThan Any Other You Attend This Year

Register today at kaufmanhall.com/hlc

5202 Old Orchard Road, Suite N700 / Skokie, Illinois 60077 / 847.441.8780 phone / 847.965.3511 fax