Desktop VirtualizationCloud Partner Training Series

August 2015

Table of Contents

What is it?BenefitsIndustry LandscapeEvolve is DifferentHow we can help you $ucceed

Who is a fit? Who is a challenge?Key QuestionsQualification Guide

ProductsPricing Business RulesCloud Product PairingStatement of Work

Knowledge BaseDemo Desk

What is Desktop Virtualization?

Desktop Virtualization is the technology of separating the desktop environment from the physical client device and hosting it on a remote server, as a virtual machine.

Our product, Evolve IP DaaS (desktop as a service), utilizes this technology.

By leveraging DaaS, we respond to the industries high demand for BYOD, mobility, reducing high costs and addressing security concerns.

All for a predictable monthly fee.

What are the Benefits of Desktop Virtualization?

Economics –CapEx to OpEx: shifts capital expenditures to a predictable monthly recurring fee.

BYOD – (Bring your own Device) Organizations are following the trend and demanding environments that can work with any device.

Stability – Evolve IP offers DaaS delivered from our robust SOC III certified geographically redundant data centers.

Scalability – Easy for administrators to add/remove and update desktops.

Performance – immediately address PC issues –from ANY location.

Security – External/Remote users can have secure access to company apps and data.

Desktop Virtualization: Industry Landscape

Desktone was the industry leader in desktop as a service. VMWare recognized this and acquired them; we combined their product with our infrastructure as Evolve IP DaaS. Our main competitors are AWS (Amazon Work Spaces), managed service providers and Citrix.

If customers already have Citrix and want to keep it – we can actually host that infrastructure on our cloud.

VMwareHorizon DaaS

Citrix AWS Amazon Work Spaces

Unified Platform for VDI, RDS Desktop Applications Yes Yes Yes

Multi-tenant ability Yes No No

Scales to multiple data centers Yes No Yes

Role Separation between desktop admin and Service Provider

Yes No Yes

Evolve is Different

How does Evolve IP make desktop virtualization different?

PcoIP (using Horizon Client) and Blast (web browser) protocols allow users to have the flexibility of a traditional VDI environment and a remote interface.

VMware is the leader of virtualization and combined with our infrastructure, we can provide the best solution.

By integrating EMC XtremIO storage, layered our DaaS environment on the most powerful storage and network available to date. Right now, Evolve IP’s DaaS is one of the fastest desktop virtualization services to date.

How we can help you $ucceed

Who is a fit? Who is a challenge?

Obvious fitsAlready using VDICitrix, RDP and Terminal ServicesSMBs with an IT resourceMulti-location offices or “Road Warriors”Organizations planning on a total desktop refresh

Challenging organizations would include architectural or marketing firms using CAD, video editing, 3D or graphically intensive software. For these prospects, we work together to provide a Proof of Concept.

How we can Help you $ucceed: Key Questions

The main things we want to discover are why they should move to the cloud.

Are you currently using any form of a VDI?Citrix, AWS, MS Azure?

What applications do you use? Do you use application streaming or remote delivery options?Do you have remote, mobile or roaming users?Temporary staffing, interns, large sales team?

Are you providing desktops for executives or power users?Heavy conference call users or power point presenters?

These questions open doors to additional opportunities.

How we can help you $ucceed: Qualification Guide (FLOAT)

Qualification Guide (FLOAT)

Products: Pricing

Start with the DaaS Infrastructure Bundle than decide the needed speed of the desktop.

Products: Business Rules

25 Seat Minimum1 Seat per userEach Evolve IP DaaS account requires a RMM (Remote Monitoring Management) tool.Each customer requires one DaaS Infrastructure Bundle to act as the Active Directory and Tenant Server Portal

Evolve IP DaaS uses Active Directory for user setupIntegrated AD configurations require secure access between the customers location and Evolve IP network (access and WAN port, Cloud Connect or Site to Site VPN Services)

Customers can bring their own licensing purchased through SPLA. For additional licensing inquiries, contact Evolve IP.

Products: Cloud Product Pairings

RMM Available in Essentials, Professional, Mobile, RMM AV: Workstation, RMM: Server

ITaaS ServicesManaged IT, Help Desk and Professional Services

DR DaaSAvailable in Basic, Standard and Premium

VPNAvailable: Site to Site VPN, Site to Site VPM ImplementationSPLALicensing can be bundled into the desktop

DaaS opens the door for additional cloud services that can be added to a prospects solution stack.

Products: Statement of Work

Evolve IP is responsible for the following:Datacenter Infrastructure and ReliabilityVirtual infrastructure platform, up-time, upgrades, accessibility and security.Network connectivity of platform and core routing.

Customer responsibilities are as Follows:Group Administration – overall management of client technology needs.Local Device Support – management of PC hardware.End User Support – troubleshooting printer issues, print server performances, file permissions.

Line of Business Applications – installing specific software packages

The Evolve IP SOW can be reviewed in detail here: Evolve IP Statement of Work

Knowledge Base

We are transparent about our product documents and will provide the resources needed to help you succeed.

Evolve IQ Knowledge Base - DaaSPartners can register here.

Key DocsCloud Brief – Top 5 Reasons to Deploy Desktops as a ServiceFLOAT – Qualification Guide 2015Cloud Computing Qualifying Questions & Answers

Demo Desk

There is a higher success rate of winning new business when prospects attend Demo Desk after the first appointment presentation and initial qualification. These are scheduled times throughout the week where prospects can view a live, interactive demonstration of Evolve IP’s cloud solutions.

Monday at 4PM ET and Wednesday at 12PM ETCovering DaaS, RMM/MDM, DR (Disaster Recovery), VDC (Virtual Data Center) and Hosted Exchange.

RequirementsComplete Cloud Compute QuestionnairePartners are not to attend demo desk alone for educational purposes, they should accompany prospects.Complete First Appointment presentation prior to Demo Desk scheduling, Understand the prospect’s alignment with float.

Demo Desk Registration Calendar (Registration closes 2 hours before the demo is scheduled to start)Questions should be directed to: demodesk@evolveip.net

Thank You