DeskCenter USA IT Management Presentation

DESKCENTER USA IT MANAGEMENT

SOLUTIONS

www.deskcenter.com

http://www.deskcenter.com/

| www.deskcenter.com

2

IT SAVES UP TO 55% OF

THE 3-YEAR COST OF

MANAGING YOUR IT SYSTEMS (examples slide 3, ROI savings chart slide 22 )

WHY DO YOU NEED TO CONSIDER A LIFECYCLE

AND IT MANAGEMENT SOFTWARE?

DeskCenterUSA offers a competitive upgrade pricing structure

for Kace, Altiris and LANDesk current customers.

DeskCenterUSA will beat any written quote

by these software providers.


3

EXAMPLES: &

Total Cost of Ownership $5,269 $4,650 $3,413



4

• Gartner, Forester, Experton, KPMG and

others say by using Software Asset

Management alone, YEARLY SOFTWARE

COSTS ARE REDUCED UP T0 30%.

WHAT ARE THE LEADING TECHNOLOGY

RESEARCH AND CONSULTING COMPANIES

SAYING ABOUT IMPLEMENTING ONLY ASSET

MANAGEMENT ALONE?



5

WHY DESKCENTER?



6

Products

DeskCenter® Management

Suite

20 Applications

Consulting

Implementation

Consulting

After-Sales Support

More than 40 years experience in IT LifeCycle and Infrastructure Management Services

More than 30 years of IT Management experience

More than 1,000 customers

900,000 systems under management

Privately owned

Based in Long Beach, NY

Founded in 2008

ABOUT US



7

One Database. One Dashboard.

Built from the ground up.

THE POWER OF ONE!



8

Inventory

Users and

Assets, SNMP

WMI, IP Active

Directory, LDAP

Document Management

Instant-Scan

OLE Integrated

Realtime System

Management

Remote Screen

Active Scripting Toolbox

Quickscripts

Asset Management

Technical

Financial

OVERVIEW: DESKCENTER MANAGEMENT SUITE



9

OS Deployment

Unattended or Image

From NT to Windows 2008 R2

SP1

Software Deployment

Software rules,

Bandwith Management

Deployment MSI,

XenAPP ThinAPP

Interfaces XML, HTML

Excel, Script,

Outlook

POP3, IMAP, LDAP

Reporting Reportexplorer

Reportdesigner Automated Reporting




10

DeskCenter SelfService

Portal

Easy-to-use

Self Service

Ticketing

User Help Desk

Incident management

Trouble Shooting

DeskCenter CTI

Integrate local TAPI

in your helpdesk

Provide better

service

Reporting Report

explorer

Report designer

Automated Reporting




11

SAM DNA / plus : Microsoftt approved Software

Asset Management for more than 9,000 products

with 900,000 variations.

Energy Management: Go Green! Save energy

with automatic PC shutdowns (200 computers

saves approximately $16,000 a year).




12

AND MORE!

CUSTOMERS


http://www.kraftfoods.de/kraft/page?siteid=kraft-prd&locale=dede1&PagecRef=1&Mid=1


13

The only all-in-one solution for your IT Management – no OEM products, all developed in-house by skilled software

engineers from DeskCenter

Small Footprint, non-intrusive

Reporting throughout the whole IT service process

All data resides in a single database. You can run any technical & financial report

Perfect support during easy installation and thereafter

THE DESKCENTER USP



14

Six different inventory methods

The modular solution – customized and configured to your specific needs

Needs lowest infrastructure ressources – no separate server; no active directory.

Integrates seamlessly into existing systems

SAM and inventory without agent – no interferences with existing systems

Easy data exchange (e.g. SAP)

THE DESKCENTER ADDITIONAL VALUE ADDED



15

Inventory with the

DeskCenter

Management

Service

Instant on-

Demand Inventory

Inventory with

DeskCenter® SDI-

Agent

Script Inventory

(Logon-Script)

Offline Inventory with

DeskCenter® One-Step

Inventory

HIGHLIGHTS: INVENTORY WITH OR WITHOUT

AGENT



16

HIGHLIGHTS: SOFTWARE ASSET MANAGEMENT

Save up to 30% on your software per user – right NOW!

Largest Software-Recognition Database worldwide

Recognizes more than 900,000 software assets!

FREE update to your software if not discovered!

SAM Solutions recommended by Microsoft

Upgrade and Downgrade rights

Perfect for managing virtualized or cloud software

Covers complex situations like User-CALs, CPI Licenses etc.

Intelligent traffic-lights support your process

Application Metering

Supports harvesting of licenses and repurposing



17

HIGHLIGHTS: SOFTWARE DEPLOYMENT

Use the industry standard: MSI

Deploy MSI files, Executables and virtualized Software.

We replace the WSUS-Server – Patch Management included

Deploy any OS – from Windows NT to Windows 7 SP 1

Integrate your drivers

DeskCenter is perfect for Windows 7 migrations



18

HIGHLIGHTS: HELPDESK

Open Tickets via Web, Phone or Email

Knowledge-Base

Easy to use – Rich Formatting

User-friendly Email notifications

SLA Management

Multiple Projects

Costcenter – Billing of time and material

Robust enough to support 1,000s of open tickets

Use the self-service portal to reduce your cost



19

Best price and value prosposition

in the market

PRICING – LEADING ROI IN THE INDUSTRY

• BASIC PACKAGE

• SAM PACKAGE

• DEPLOYMENT PACKAGE

• ENTERPRISE PACKAGE

Define your modules:



20

Implement

• Process Design

• Installations

• Customizing

• Individual Reporting

• Scripting

Training

• Training Onsite

• Training ITAM

• Training Deployment

• Training Helpdesk

• Training Reporting

Maintenance/ Support

• Maintenance contract includes updates and upgrades

• Support Standard: Web, Email, Phon

• Support Premium

• Upgrade to our premium support level

SERVICES



21

GO GREEN – IT PAYS!



22

0.00 50,000.00 100,000.00 150,000.00 200,000.00 250,000.00

Energy costs savings

SW License Savings ($90 per)

Admin production savings

TOTAL SAVINGS

ROI SAVINGS

Year 1 Year 3

16,500 49,500

22,500 67,500

14,400 43,200

53,400 160,200

ROI SAVINGS CALCULATION OF A TYPICAL

INSTALLATION

ROI calculation based on typical 250 seat installation of Enterprise package including

all 20 apps, 3 year Maintanance, Professional Installation Services and Training. ROI

in this case is 5 months.



Talk to us about your pain points.

Review our IT Management and Lifecycle Suite during a

no-obligation demonstration.

Let‘s talk about your current budget and where this ROI will be

the most valuable.

We‘ll work out a customized price structure so you can have a

compliant, transparent IT Department while realizing

significant savings and peace of mind for years to come.

23

ROI SAVINGS: WHERE DO YOU NEED TO

SAVE MONEY?



24

For a customized demo, free price quote

or for further information -

Contact:

(516) 442-1508

Jacqueline – [email protected]

Valerie – [email protected]

Info – [email protected]

DESKCENTER IT MANAGEMENT SUITE:

Beyond Your Expectations.

DESKCENTER


mailto:[email protected]




Thank you for your interest in

DeskCenter USA Inc.

25



DeskCenter USA IT Management Presentation

Software

Transcript of DeskCenter USA IT Management Presentation