Desk Phone IP 55G - Experts Wiki · Resume callbacks Resumes all callbacks Ringer off Switches the...

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© Unify Software and Solutions GmbH & Co. KG Mies-van-der-Rohe-Str. 6, 80807 Munich/Germany All rights reserved. 10/2015 Reference No.: A31003-D5500-U100-3-7619 unify.com Key Layout and Operation Fixed Function Keys Context Sensitive Soft Keys Navigation Keys Access messages (voicemail) Open configuration menus and applica- tions Decrease volume Increase volume Activate/deactiva- te the loudspeaker Activate/deactiva- te the headset Establish a conference call Hold a call Deactivate/activate the microphone Call forwarding control and options Transfer a call Access call log Access directory services Show phone screen Redial Ringer off DND on More... The OpenScape Desk Phone IP 55G has four Soft Keys providing con- text sensitive features. The "More..." Soft Key (if shown) provides access to more options. Press h key: - Cancel function - Delete character left of cursor - Go back one menu level - for tab navigation to move left Press key: - Scroll upwards Hold down key: - Jump to top of list Press key: - Scroll downwards Hold down key: - Jump to end of list Press > key: - for tab navigation to move right Press OK key: - Confirm input - Perform action Key Pad Shortcuts Display Icon Overview Display Icons in Idle State Display Icons during a Call Generic Display Icons Icon Explanation You have received one or more new messages You have one ore more new missed calls Call Forwarding is activated for all calls Icon Explanation Call is active Voice connection with high quality (G.722) Call has been disconnected You have placed the call on hold Your call partner has placed the call on hold Secure voice connection Insecure voice connection Icon Explanation Ringer is deactivated Do not disturb is activated Phone lock is activated A mobile user is logged on to the phone Remote maintenance has been activated Longpress * to deactivate/ activate the ring tone Longpress # to lock/unlock the phone OpenScape Desk Phone IP 55G Quick Reference Card

Transcript of Desk Phone IP 55G - Experts Wiki · Resume callbacks Resumes all callbacks Ringer off Switches the...

Page 1: Desk Phone IP 55G - Experts Wiki · Resume callbacks Resumes all callbacks Ringer off Switches the ringer off/on Selected dialing Dials a pre-defined number Shift Switches to the

© Unify Software and Solutions GmbH & Co. KG Mies-van-der-Rohe-Str. 6, 80807 Munich/Germany All rights reserved. 10/2015 Reference No.: A31003-D5500-U100-3-7619

unify.com

Key Layout and Operation

Fixed Function Keys

Access messages (voicemail)

Open configuration menus and applica-tions

Decrease volume

Increase volume

Activate/deactiva-te the loudspeaker

Activate/deactiva-te the headset

Establish a conference call

Hold a callDeactivate/activate the microphone

Call forwarding control and options

Transfer a call

Access call log

Access directoryservices

Show phone screen

Key Pad Shortcuts

Display Icon Overview

Display Icons in Idle State

Display Icons during a Call

Icon Explanation

You have received one or more new messages

You have one ore more new missed calls

Call Forwarding is activated for all calls

Icon Explanation

Remote maintenance has been activated

Longpress * to deactivate/activate the ring tone

Longpress # to lock/unlock the phone

OpenScapeDesk Phone IP 55G

Quick Reference Card

Context Sensitive Soft Keys

Navigation Keys

Redial Ringer off DND on More...

The OpenScape Desk Phone IP 55G has four Soft Keys providing con-text sensitive features.The "More..." Soft Key (if shown) provides access to more options.

Press h key:- Cancel function- Delete character

left of cursor- Go back one menu level- for tab navigation

to move left

Press key:- Scroll upwardsHold down key:- Jump to top of list

Press key:- Scroll downwardsHold down key:- Jump to end of list

Press > key:- for tab navigation

to move right

Press OK key:- Confirm input- Perform action

Generic Display Icons

Call is active

Voice connection with high quality (G.722)

Call has been disconnected

You have placed the call on hold

Your call partner has placed the call on hold

Secure voice connection

Insecure voice connection

Icon Explanation

Ringer is deactivated

Do not disturb is activated

Phone lock is activated

A mobile user is logged on to the phone

Page 2: Desk Phone IP 55G - Experts Wiki · Resume callbacks Resumes all callbacks Ringer off Switches the ringer off/on Selected dialing Dials a pre-defined number Shift Switches to the

Change Forwarding Destination

Based Management. Please consult your administrator

rogrammable Functions (Examples)

unction Explanationlternate Switches between two callslind transfer call Transfers a call without consultationall recording Records the call on a central Call Re-

corderall Waiting toggle Allows a second incoming call while in

an active callallback Requests an automatic call back

(busy/no answer)ancel callbacks Cancels a callback requestF busy Forwards all incoming calls to the pro-

grammed destination when the line is busy

F no reply Forwards all incoming calls to the pro-grammed destination if they are not answered

F unconditional Forwards all incoming calls to the pro-grammed destination

onference Places a conference callonsultation Puts an active call on hold and

provides a prompt for dialingDeflecting Deflects a call to another destination

irected pickup Picks up another ringing phoneo not disturb Incoming calls do not ring; callers

hear the busy signaleature toggle Toggles OpenScape Voice servicesroup pickup Picks up a group calleadset Activates headset modeold Places a call on holdmediate ring Ringing keyset line without delay

(Executive/Assistant configuration)ause callbacks Pauses all callbacksreView Preview line details for shared lineselease Ends a callepeat dialing Calls the last dialed numberepertory dial Dials pre-defined numbers and

control sequencesesume callbacks Resumes all callbacksinger off Switches the ringer off/onelected dialing Dials a pre-defined numberhift Switches to the shifted key levelhow phone screen Switches to idle screentart application Launches an application (short cut)ransfer call Transfers a call with consultationnallocated Clears the key

Hold or Retrieve a Call • In an active call press Hold.• To retrieve a held call: press Hold.

Make a Conference Call 1. During a call with party A, press Conference.2. Hear dial tone. Party A is automatically put on hold.3. Enter the phone number for party B and press OK.4. Once connected with party B, press Conference.You are now connected in a conference with parties A and B.

Transfer a Call 1. During a call with party A, press Transfer.2. Enter the phone number of party B and press OK.3. You may then either:

press Transfer while party B is ringing, orwait for party B to answer, announce the call and then press Transfer.

The party A will be transfered to party B.

Switch to Handsfree Mode during a Call • Press Speaker and replace handset.

1. Press Forward.2. Press Soft Key "Settings".3. Select the call forwarding type (All calls, Busy, No reply).4. Press Soft Key "Enter dest."5. Enter the destination number and press Soft Key "Save".A Call Forwarding for all calls is now configured and acti-vated.

Turn Call Forwarding on or off for All Calls • Press Forward.

Forwarding will be turned on after a short delay.

Program a Programmable Function Key *1. Hold down the key you wish to program until a

prompt appears and press OK. The LED for that key will be on.

2. With the highlight on the "Normal" field, press OK or "Edit".

3. Select the desired function and press OK or Soft Key "Select".

4. Edit the Label and Settings if required.5. Press Soft Key "Save & exit".

The desired function is now configured and the key LED is off.

6. Press Phone to return to phone mode.

*) Programming function keys is even easier via Web

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Using your OpenScape Desk Phone IP

Place a Call • Lift handset, dial number and press OK, or• Dial number and lift handset, or• For handsfree mode: dial number and press OK, or• If headset connected: dial number and press OK.

Redial the last dialed Number• (Lift handset and) press Soft Key "Redial".

Dial from the Call Log 1. Press Call Log.2. Press Call Log to cycle through call log tabs.3. Select the desired entry and press OK to dial.

Answer a Call • Lift handset, or• For handsfree mode: press Speaker, or• If headset connected: press Headset, or• Press Soft Key "Accept".

Deflecting an Incoming Call while ringing1. Press Soft Key "Deflect".2. Enter a destination phone number and press OK.

Using your OpenScape Desk Phone IP

Switch to Handset Mode during a Call • Lift handset.

Switch to Headset Mode during a Call • Press Headset.

Using mute during a Call• Press Mute and the LED lights to show all micropho-

nes are muted.• Press Mute again to un-mute.

End a Call • Hang up, or• For handsfree mode: press Speaker, or• If headset connected: press Headset, or• Press Soft Key "Disconnect".

Call Voicemail • Lift handset and then press Messages, or • Press Speaker and then press Messages

(for speaker mode). The mailbox is called.

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