Telling your storiesDesigning Online Email Based Storytelling Group

for Older Adults

Yuanyi Li

Jacques GiardEric MargolisKyle Larkin

Agenda1. Introduction2. Methodology3. Analysis4. Discussion

Agenda1. Introduction2. Methodology3. Analysis4. Discussion

Agenda1. Introduction2. Methodology3. Analysis4. Discussion

Agenda1. Introduction2. Methodology3. Analysis4. Discussion

Agenda1. Introduction2. Methodology3. Analysis4. Discussion

Introduction.

IntroductionOverview

IntroductionOverview

Storytelling

+ = ？e

IntroductionOverview

Storytelling Internet

IntroductionAim

+ @EmailStorytelling

+ @EmailStorytelling

53%of American adults aged 65 years or older use the

internet for communication.

IntroductionAim

+ @EmailStorytelling

53%of American adults aged 65 years or older use the

internet for communication.

IntroductionAim

Email usage is estimated at 86%each day and is the

foundation for all their online world activities.

IntroductionResearch gap

1. Focus on content

2. Focus on interface

3. Hard to continue

IntroductionResearch gap

1. Focus on content

2. Focus on interface

3. Hard to continue

IntroductionResearch gap

1. Focus on content

2. Focus on interface

3. Hard to continue

IntroductionResearch gap

1. Focus on content

2. Focus on interface

3. Hard to continue

IntroductionConceptual Framework

IntroductionConceptual Framework

IntroductionResearch Questions

1. What elements of email storytelling system will affect the level of participation ?

2. To what extent do older adults accept email storytelling system ?

3. How are stories told in email storytelling system

Methodology.

MethodologyMethods

1. Control test

2. Semi-structured interview

3. Content analysis

MethodologyMethods

1. Control test

2. Semi-structured interview

3. Content analysis

MethodologyMethods

1. Control test

2. Semi-structured interview

3. Content analysis

MethodologyMethods

1. Control test

2. Semi-structured interview

3. Content analysis

MethodologyPrototype

MethodologyPrototype

Group A Group B Group C

MethodologyPrototype

Group A Group B Group C

Ted

MethodologyPrototype

Group A Group B Group C

Ted

Mon/Wed/Sat Mon/Fri Mon

MethodologyPrototype

Group A Group B Group C

Ted Dec.2nd 2013

Mon/Wed/Sat Mon/Fri Mon

MethodologyPrototype

Group A Group B Group C

Ted Dec.2nd 2013

Mon/Wed/Sat Mon/Fri Mon

12 Childhood FamilyCareer Other

Data analysis.Level of participation

Data analysisLevel of participation

1. Number of replies

2. Number of active participants

3. Length of answers

Data analysisLevel of participation

Group difference in the number of replies

Data analysisLevel of participation

Group difference in the number of active participants

Data analysisLevel of participation

Group difference in the length of answers

Data analysisLevel of participation

Topic difference in the number of replies

Data analysisLevel of participation

Topic difference in the number of active participants, length of answers

Data analysis.People’s acceptance

Data analysisAcceptance of the system

Difficulty scale

Data analysisAcceptance of the system

Key attractions

The questions were very good, and it gave me an opportunity to maybe think about some things that you haven’t thought about before. Maybe put some perspective on what happened to you and your life and that type of things.It made think in a new way or something (interview # B4)

“ “

Data analysisAcceptance of the system

At first I responded directly to your question because I get up so early in the morning that some people hadn't respond yet. And then later on when I get a little bit time, then I started reading people's stories. If I didn't have a chance to do that in the morning, I did that later. (interview # A1)

“ “Data analysisAcceptance of the system

There are a few questions I answer immediately as soon as I read the questions, some of them like the questions about the important experience in my life. I want to think deeply about them so I waited to respond and then read everybody else’s responses and then replied to them. (interview # B3)

“ “

Data analysisAcceptance of the system

I don’t check my email every day, so I think there were people who answered very quickly and so I did go see what they wrote just to get a feel of oh you know, how did they respond to this and what they might have similar to me. But I think I still effectively truthfully answered the question not based on what they said but my true feelings. (interview # C2)

“ “

Data analysisAcceptance of the system

I would love to keep in touch with Nick. I really enjoy the way he wrote and described his life and I actually responded to something to him and he responded back and he said That really made me laugh I really need that. I feel like I almost knew him just because the way he spoke and the tenderness he has in the storytelling. (interview # A1)

“ “

Data analysisAcceptance of the system

My job is talking to people all over the united state. A lot of them I never met so I have the relationship with all these people just through phone contact And it’s fun to meet somebody. That doesn’t necessarily always happen. So I would be happy just keeping an email communication going with him. . (interview # A1)

“ “

Data analysisAcceptance of the system

So it’s fun to be in a group of strangers to learn about other people. And that you might hold back a little bit if it was friends or people you already know. If it’s strangers, you figure oh I’m not gonna see them again, so I will just share everything you know. But I can see where a person may have some reservation about sharing some details; you may not be that open. (interview # B4)

“ “

Data analysisAcceptance of the system

Data analysis.Content analysis

159 112

Data analysisContent analysis

Data analysisContent analysis

1 How did you rebel as a child2 Have you ever doubted your faith3 What was your mother like when you were a child4 Has a friend saved you literally or figuratively?5 Did you have any nicknames as a child? How did you feel about them?6 What is your first job and how did you get it? 7 Which family members do you wish you had kept in touch with better?8 What was your worst boss like? 9 What were your favorite toys as a child? 10 What do you consider your greatest achievement? 11 What life experiences shaped who you are?12 What is your best relationship advice?

Data analysisContent analysis

1 How did you rebel as a child2 Have you ever doubted your faith3 What was your mother like when you were a child4 Has a friend saved you literally or figuratively?5 Did you have any nicknames as a child? How did you feel about them?6 What is your first job and how did you get it? 7 Which family members do you wish you had kept in touch with better?8 What was your worst boss like? 9 What were your favorite toys as a child? 10 What do you consider your greatest achievement? 11 What life experiences shaped who you are?12 What is your best relationship advice?

Data analysisContent analysis

9 What were your favorite toys as a child ?

1. Freedom

a Play outsideb Transportation toys

2. Grow up

a Dress and act as an adult

Data analysisContent analysis

7 Which family members do you wish you had kept in touch with better ?

1. Hope to learn more

a Life storiesb Personality

2. Effort to maintain relationship

a Long distant relationship

3. Impact on the present

a Treasure relationshipb Tell stories now

Data analysisContent analysis

8 What was your worst boss like ?

1. Complaints about boss

a Controllerb Lack of work ethic

2. Dealing with the issue

a Get used tob Being Criticalc Resign

Data analysisContent analysis

11 What life experience shaped who you are ?

1. Belief

a Meet God

2. Change of environment

a Moveb Travelling

3. Family influence

a Divorceb Parental

Conclusion .

1.Frequency2.Number of active participants3 Topic

1 What elements of emails storytelling system will affect the level of participation

1.Email and accessibility.2.Core value 3 Relationship

2 To what extent do people accept the system

3 How are stories told in the system

Further implications

1.Nature2.Diverse 3 Frequent

Q$A

Yuanyi Li

Jacques GiardEric Margolis

Kyle Larkin