Designing Interaction For Social Change

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hi.

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Presented at Henry Jenkins’ JOUR499: Transmedia Storytelling & Entertainment class. University of Southern California, October 21, 2009 How can we take principles from divergent fields of study, like gaming, architecture and interaction design, to encourage ethically conscious behavior amongst occupants, players and users. Reading: 1. “The Height Of The Kick: Designing gameplay”, from This Is Not Architecture, pp. 110-120 2. “Designing Games To Teach Ethics”, from Crossing Design Boundaries, pp. 674-680 3. “Can architecture cause social malaise? Architecture and the virtual community”, from Space Is The Machine, pp. 140-142 4. “A.N.D.I: A New Digital Instrument for creative collaboration”, from Disappearing Architecture: From Real to Virtual to Quantum, pp. 168-173 5. “Protospace 2.0: The ITC-Driven Collaborative Working Space”, from Disappearing Architecture: From Real to Virtual to Quantum, pp. 218-235

Transcript of Designing Interaction For Social Change

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hi.

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DesigningInteractionsfor SocialChange

[email protected]

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Making itnaturalto do theright things

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About

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VideoGaming

UserExperience

Architecture

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Video Gaming User Experience Architecture

Age Fairly new Relatively old Oldest

Space usage Both Virtual Real

Story Always “Persona” Usually not

Uses Play Work Both

Interactivity Yes Yes Yes

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An example:Status/profile menu

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http://Weeeble.me

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Today,

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5

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1Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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2Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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3Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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4Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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5Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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Introductionto an interesting (and potentially useful) technique

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Reversing theclassroom model

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Onward

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Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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Interfaces should bethought of as bothbuilt and livingenvironments

Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

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Users feelmore comfortablethe more tangiblea space is

Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

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Metaphorsshould extendbeyond wordingto behavior

Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

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“Players like to feel clever.”

Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

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Provide visibilityof what’s to come

Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

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Dumbing downorhave themfigure it out?

Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

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Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Case study doesn’t work becausestudying isnot feeling

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Promotingthe perceptionthat ethicsis special

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Allowing peopleto reflect theirdecisions on thetest subject’s

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Design tutorial areas, not faqs

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

The need fornarrative

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Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Other usersare always there,even if oneisn’t looking

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Easy to achievein general-purpose, catch all, publicly accessible networks

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

But when you design for something niche, privately owned and ‘serious’…

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Encourage belonging andco-ownershipof space

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Engage users in something bigger than themselves

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Demon’s Souls(Demo)

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Bloodstains,messages andinvasions of game

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Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

The problem withGoogle Wave

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

(& the problem with IM)

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

A possible hybrid

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Just enough privacyto prevent torrent of consciousness, yet relaxself-censorship

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Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

“Changingthe alphabet”

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Plot developmentin game design equals personain user experience

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Character developmentequals what?

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Why can’tusers level upor gainnew abilities?

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

After enough“level gains”…

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

(this is going tobe controversial)

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

Designers should first design,but over a periodof time—

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

relegate abilityto shape theworld to users

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

How this appliesin an individual environmentv.a shared one

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1Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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2Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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3Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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4Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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5Environments and PlacesTutorials, Not Case StudiesAcknowledging Co-presenceSemi-consciousnessMaking A Space An Interface

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Environments and Places / Tutorials, Not Case Studies / Acknowledging Co-presence / Semi-consciousness / Making A Space An Interface

When user createsher own experience, doing the ethical comes naturally.