Designing an e-Loyalty Strategy

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Designing an e-Loyalty Strategy

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Designing an e-Loyalty Strategy. Seven Key Steps. Clearly establish your goals & objectives Identify the customers you want to be loyal Develop your website around intelligent dialogue Design your website for you MVC, not your average customers Formalize an e-loyalty program for your MVC - PowerPoint PPT Presentation

Transcript of Designing an e-Loyalty Strategy

Page 1: Designing an  e-Loyalty Strategy

Designing an e-Loyalty Strategy

Designing an e-Loyalty Strategy

Page 2: Designing an  e-Loyalty Strategy

Seven Key StepsSeven Key Steps

Clearly establish your goals & objectivesClearly establish your goals & objectives Identify the customers you want to be loyalIdentify the customers you want to be loyal Develop your website around intelligent dialogueDevelop your website around intelligent dialogue Design your website for you MVC, not your average Design your website for you MVC, not your average

customerscustomers Formalize an e-loyalty program for your MVCFormalize an e-loyalty program for your MVC Persuade your customers to want a relationshipPersuade your customers to want a relationship Constantly improve e-loyalty by listening and Constantly improve e-loyalty by listening and

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