design_brief_v6

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Aaron MacDonald + Emily Woo | DESN 410 | Fall 2012 Deborah Shackleton + Gilly Mah project steeple design brief

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Transcript of design_brief_v6

Aaron MacDonald + Emily Woo | DESN 410 | Fall 2012

Deborah Shackleton + Gilly Mah

project steepledesign brief

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1.0 Executive summary

2.0 design proposal

2.1 research summary

2.2 design opportunity

2.3 design objectives

2.4 design criteria

3.0 audience & user profile

3.1 introduction

3.2 age & generational factors

3.3 gender factors

3.4 ethnic & cultural factors

3.5 educational, knowledge, and skill factors

3.6 income levels

3.7 household composition

3.8 language spoken

3.9 geographic region of home and workplace

3.10 lifestyle factors

3.11 abilitiy factors

3.12 examples

3.13 conclusion

4.0 human factors

5.0 market research

5.1 introduction

5.2 existing products

5.3 benchmarks

5.4 summary of research

5.5 market testing

5.6 conclusion

6.0 feasibility

6.1 production

6.2 audience response

6.3 research

Table of Contents5

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7.0 educational goals

8.0 resources

9.0 schedule & deliverables

10.0 appendices

(A) annotated bibliography

(b) literature review

b.1 transformation design

b.2 behavioural design

(C) visualizations

(D) sustainability analysis

(E) personas

(F) precedents

(G) research guides

G.1 interview guide

G.2 Guest researcher guide

(H) Letter of understanding

(I) gantt chart

(J) ethics

J.1 consent & invitation form

j.2 model release form

j.3 project application

j.4 project application declarations

J. 5 ethics certificate

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Executive SummaryArchitecturally, a steeple reaches toward the heavens, it functions to help identify a church in the context of a city or town. When implemented by churches, it becomes a distinguishing structural element which sets the church apart from surrounding buildings, defining it as a sacred place of worship. This is very much what we would like to achieve with Project Steeple. We would like to establish a virtual steeple - a virtual portal of light - that makes the presence of the church in the online world known in a manner that conveys wonder, belief and beauty. In the same way that the steeple sets apart a church as holy and sacred, we would like to create an online and mobile experience that speaks of reverence and holiness. Our approach to achieve this is to view the church through the lens of beauty, asking ourselves how we might illuminate the beauty of the Christian church. In exploring that ques-tion, we will be conducting primary research by visiting churches and discovering the beauty to be found there, as well as conducting interviews with church leaders and members to understand what they find beautiful about their church experi-ence. There is a very practical element of Project Steeple identifying where churches are in the context of their city, but there is also a very spiritual element of project as it harkens back to the age old attributes of holiness and sacredness. We are very excited to envision how these two elements come together to create a useful and inspiring service/experience for each and every one of our audiences and users.

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Project Steeple’s theme is to explore the idea of the presence of the church in the digital space. There is opportunity for such a project because currently the church’s presence in the online world is dismal, confusing, and fragmented. Therefore, the beauty of the church is lost. The challenge is to re-imagine the church’s presence in the digital space by conveying the wonder and beauty of the Christian faith in a creative and visual manner. Countering the critical lens through which the church is most commonly viewed by society, the purpose of Project Steeple is to motivate young adults to seek out true community and fellowship locally by identifying, informing, and illuminating the beauty of the Christian church in their city. Through Project Steeple, we hope to also promote unity in the Christian church by bringing all denominations together under one digital roof and illuminating beauty in each one.

2.1 research summary

Project Steeple’s research goal is to explore how design can evoke behaviour change and how it can be implemented to transform people’s mindset and to also provoke people’s feelings. Therefore, we first researched on some Christian sources, then started researching on different venues of design and how those ideologies can be applied to our project. We researched on transformation design which is design that effects people’s perceptions in a social context. Another subject we researched on was behavioral change design. Ultimately, Project Steeple’s goal is to have an impact on how people perceive the Christian church as, but also changing the way how churches connect with their audience as well as other churches within the city.

For more references information, please refer to Appendix A for the Annotated Bibliography and for an in depth review of our secondary research, please refer to our Appendix B for the Literature Review.

Design Proposal2.0

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2.2 design opportunity

Our current society is lacking an effective network of Christian churches. Today’s world is filled with a lot of tension and misunderstandings between churches, and between members or those who used to attend church. With that in mind, it is difficult for one to search up local community churches on the web because many of the existing sources are very unreliable and barely credible. Despite the modern technology such as Google maps and search engines like Yelp, the collection of data for each city is simply not extensive enough for people to grasp an accurate under-standing of the various churches. Searching for a local church becomes a daunting task because of the fragmentation of churches’ presence online. Project Steeple will become a transparent and accessible online application that hopefully sheds a new light on the beauty of Christian churches.

2.3 design objectives

Our mission is to create an online and mobile application that makes more acces-sible the various in-person gatherings and activities of Christian based groups within the city of Vancouver, while conveying wonder, belief, and beauty of the Christian faith in a creative and visual manner.

For the public, this Project Steeple will provide unique insight into a church for the non-church audience. It will create an opportunity for them to encounter sacred beauty in the digital world. The beauty shared on the online platform will acquaint the public with the people, beliefs, and expressions of worship found in various churches and denominations. On a practical note, it will provide them with the ability to search for churches and activities in their neighborhood.

For churches, Project Steeple will give them an opportunity to reclaim the image of the church online. It will provide an amazing way for them to share information and events, improving their overall communication with both church members and the general public. The exposure churches receive will increase awareness of their role in the community and their positive impact on culture.

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2.4 design criteria

2.4.1 | User / Audience Criteria

This project will appeal to young adults from the age 18 to 29 who are interested in discovering the wonder and the beauty in local Christian churches. Taking into account the various online and mobile platforms which this audience is very familiar with, we plan to reach them through not only a website and mobile app, but also other social-media platforms such as facebook, twitter, and instagram.

Our secondary audience are christians seeking information on different churches and events in Vancouver as well as non-christians outside the younger generation demographic that are interested or curious about churches in their local neighbor-hood. Many of the members of this secondary audience will not have extensive experience with online and mobile applications. Therefore, we must do our best to create a clear and intuitive user experience for them.

2.4.2 | Structural Criteria

Project Steeple will be an online and mobile application. The construction of this application revolves around its goal to Identify, Inform and Illuminate.First, identifying the churches; where they are located in the city, when they meet to worship, and what type of denomination they are.

Second, informing users of the activities, programs, and events of local churches as well as their focus, vision, and style of worship.

Third, illuminating the beauty found in each of these churches; the beauty of the people, beauty in worship, the beauty of the space, and the beauty of community and the experience. To view a first-draft sitemap of Project Steeple website refer to Visualizations (Appendix C)

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2.4.3 | Performance Criteria

The identifying aspect will require search capabilities and mapping. Users will be able to search by denomination, location, as well as the name of a church.The informing aspect will require a calendar and event upload/creation capabil-ities. Users will be able browse events through a calendar with monthly, weekly and list view options.

The illuminating aspect will require an archive of content as well as upload capabilities. Users will be able view a gallery of inspiring visual representa-tions of beauty found in the churches. This beauty may be illuminated through a number of creative expressions such as photography, art, design, video, and writing.Each church represented on the application will also have its own page where its information, events, and creative expressions of beauty will be accessible.To view sketches relating to the performance criteria of Project Steeple refer to Visualizations (Appendix C).

As designers, we must be conscious of the impacts and factors what we create will have on the environment, people, the economy, and culture. It is important that we take into consideration the potential impacts and factors of Project Steeple from a sustainable perspective. To view see more refer to Sustainability Analysis (Appendix D).

2.4.4 | Aesthetics Criteria

The branding and visual identity of Project Steeple will feature a timeless design, as free from trends and fads (which will be soon be dated) as possible. The aesthetic qualities will have to reflect the values and character of the brand. »

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Values | sacredness, beauty, holiness, reverence, respect (of differences), inclusive, accessible

Character | gracious, intoxicating, elegant, embracing, transparent, intriguing

Project Steeple will have a splash page put in place as the project is under construction. This placeholder site will have its own placeholder branding. Though the splash-branding will be temporary, it will still convey the values and character of the brand. To view splash-branding iterations refer to Visualizations (appendix D)First, identifying the churches, their locations, meeting times, denominations.Second, informing users of the activities, programs, and styles of each church.Third, illuminating the beauty of the people, worship, community and experience.

The identifying aspect will require search capabilities and mapping.The informing aspect will require a calendar and event upload/creation capabilites.The illuminating aspect will require an archive of content as well as upload capabilites.

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Audience & User Profile

3.1 introduction

For the sake of the effectiveness of our project we must narrow our audience. In order to create a service and experience that resonates with the user, we as the designers must understand exactly who they are, what they need, and what they enjoy. In the subsections to follow, you will discover exactly who Project Steeples primary audience is and gain an understand of the environment of the city of Vancouver in which they reside.

3.2 age & general factors

Our primary audience is the Millennial Generation, specifically those from 18-29 years of age. We have identified four types of young-adults that make up this audience. The Seeker is the curious and skeptical young-adult, questioning the value and relevance of faith and church. The Returner is the individual who has a history with the church but for whatever reasons, drifted away and is now open to returning. The newcomers are those who are actively searching for a church to connect with. The uninterested are those who are apathetic toward the Christian church.

3.3 gender factors

Our service will not focus on any specific gender, however, it is important to take a look at the gender statistics in terms of church attendance. The US Congregational Life Survey of 2003 showed that the average US Congregation’s adult attendees were 61% female and 39% male [1]. Although these statistics are from the US, similar numbers have been recorded in England and it is simply the apparent trend. Many more women are attending church than men. Therefore, as we are creating Project Steeple we will be thinking about ways in which to engage that male audi-ence and inspire them with the beauty of the church to motivate them to action.

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[1] “U.S. Congregational Life Survey – Key Findings,” 29 October 2003, <www.uscongregations.org/key.htm>.

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3.4 Ethnic or cultural factors

Our audience is based in Vancouver and surrounding area which is quite multicul-tural. The Canada 2006 census shows that the majority of Vancouver’s population are either European Canadian (47%) or Chinese (27%) [2]. Our audience will be composed of individuals with very different religious beliefs and backgrounds. These factors may affect how they relate to Project Steeple given that is Christian based. We would like to provide as clear and transparent a description and repre-sentation of the Christian churches as possible. This way, if individuals have been misinformed or hurt by the church, Project Steeple could potentially work to accu-rately inform, redeeming those views and negative experiences. Its accessibility on the web will allow those who are either too shy or do not have the desire to attend a church in person to get an understanding of a churches environment and activities from a comfortable distance.

3.5 educational, knowledge, and skill factors

Vancouver boasts of 6 post secondary schools (Emily Carr University, University of British Columbia, Simon Fraser University, British Columbia Institute of Technology, Vancouver Community College, and Langara College). A large percentage of our audience will be attending one of these post secondary institu-tions. The majority of our audience will have a secondary education and will be computer literate, able to interact with online and mobile services.

3.6 income levels

Our audience will vary from single to married young-adults, those in and out of school, and those working part or full time jobs. This means that income levels with definitely vary in each case. Although, with Vancouver being one of the most

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expensive places to live in Canada, indicates that income levels must be substan-tial enough to maintain living in the city. According to the Canada 2006 Census, the median household income in Metro Vancouver was $55,231 [2]. Project Steeple will be a free public service requiring that its users only have access to a computer, tablet, or smartphone and the internet. This will not be an issue for our primary audience.

3.7 Household composition

Our audience’s household composition will vary, however, it will primarily be singles or young couples. Singles or couples may renting, at university, renting, or own their own place. Some of the singles will still be living at home with one or both of their parents. These factors do not influence the freedom users have in accessing our service.

3.8 languages spoken

With Vancouver being such a multicultural city, our audience will have a large variety of mother tongues. Canada is officially bilingual (English and French), other notable languages found in Vancouver would be Chinese, Korean, Persian, Panjabi, and Tagalog. However, our service will only be provided in English. This should not be an issue given Vancouver is an English speaking region. Individuals working and living in Vancouver would definitely need and understanding of how to write, read and speak English.

[2] Statistics Canada. 2007. Vancouver, British Columbia (Code5915022) (table). 2006 Community Profiles. 2006 Census. Statistics Canada Catalogue no. 92-591-XWE. Ottawa. Released March 13, 2007. (accessed October 11, 2012).http://www12.statcan.ca/census-recensement/2006/dp-pd/prof/92-591/index.cfm?Lang=E

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3.9 geographical regions

Our audience will be found in the city of Vancouver as well as surrounding cities in the Lower Mainland. Vancouver is found on the west coast of British Columbia, Canada. It is a port city surrounded by nature, trading and tourism are its driving industries. Vancouver connect to beautiful mountains and the pacific ocean. It also happens to be one of Canada’s warmest cities, not only that, but also one of the wettest recieving the majority of its precipitation from November to March.

3.10 lifestyle factors

Vancouver is a very active city with individuals running, biking, and hiking. Many of its residents are concerned with health for both themselves and the environment. Our audience will include everyone from intellectuals to spiritual seekers. It will vary from individuals who value facts and figures, storytelling, or artistic expres-sion. We would like to reach young adults who are exploring and weighing the importance and value of faith and a church community. We would also like to help newcomers to Vancouver learn about and select a church community that feels right for them.

3.11 ability factors

Our service will be provide through the web and mobile devices. This limits our audience to those with functioning sight, hearing, and the mobility to operate online and mobile devices. Those visually impaired will be able to listen to videos posted on the application while those with auditory impairment will be able to enjoy all the features while losing a large aspect of the videos. For those without hearing we will look into subtitles for the videos posted to the application.

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3.12 Personas

Example Daniel is a university student who has recently taken an interest in the history of morality and ethics. He recently discovered that religion takes a deontological approach to ethics. Daniel has never been to a church but has always had a desire for social justice and has been looking for opportunities to serve the less fortu-nate in his community. Browsing the web for local events in Vancouver geared to achieving social good, Daniel comes across Project Steeple’s event page. He is able to see a number of events posted by local churches and discovers that Westwood Church is handing out sandwiches and serving coffee to the homeless that friday in his neighborhood. He decides to attend and has a great time serving his community!

Please refer to (Appendix E) for more detailed personas

3.13 conclusion

Now that we have established a clear analysis of who our primary audience is, the next step is catering the design of our service/experience to meet their needs and desires. In order to provide a beautiful, inviting, and sacred online and mobile service/experience we need an understanding of what our audience is familiar with. The frustrations they have with existing services will help inform how we can counter/correct current shortcomings with a design that our audience will feel free to embrace.

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There are many factors that may influence or constrain Project Steeple Three main areas to consider are the Christian focus of Project Steeple, the HCI (human computer interaction) of its users with their online and mobile devices, as well as the challenge of bringing together the churches of Vancouver to be presented in one digital space.

On a personal note, religion is always a very delicate subject; we will have to be mindful and considerate of our audiences’ relation to and experience of ‘church.’ Many individuals will have very strong opinions/attitudes in relation to this subject. As designers and researchers we will have to be very mindful and respectful of our audience when addressing such a personal subject.

On a technical note, we must consider the relationship our users will have with Project Steeple. An understanding of HCI will help to inform our design. Project Steeple aims to replicate the sense of awe and reverence one experiences when entering a cathedral, the grandeur and scale often provide an overwhelming quality. The limitations and constraints of online and mobile world present us with an interesting challenge. How can we create a sense of awe and reverence in our users without the asset of physical space? Understanding that we are designing only for the eyes and ears of our users definitely constraints the design, causing us to consider what truly resonates with our users visually and auditory.

On a functional note, Project Steeple aims to be the only all-denominational online and mobile application that identifies where local churches are and inform its users of events hosted by those churches. We must be aware that each and every denomination has its own beliefs and convictions. We would like to see unity built amongst the churches in Vancouver; however, at the same time we must respect their varying beliefs and convictions. Hopefully we will see churches welcome the idea of existing in the same virtual space as other denominations that they may not agree entirely with.

As designers and researchers, as long as we take a respectful and considerate approach to both our research and design, we should be able to provide a rich and meaningful online and mobile service/experience that displays the beauty to be found in the Christian church.

Human Factors4.0

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5.1 introduction

Market Research is a fundamental process for Project Steeple to gain the best understanding of the current social trends that will help us in our future design. It is important for us as designers to understand existing precedents and assess the effectiveness of each individual application.

5.2 existing products

In the current online space, there are many similar products, however, there is none that is catered to our target audience. Furthermore, none of the current precedents are focused on illuminating the beauty within each church. Rather, some of them have taken a more satirical approach towards this topic. For example, Ship of Fools.com is a platform where mystery worshippers all over the world upload their expe-riences of church services onto the site, allowing the public to view their opinions and observations regarding the church. (Appendix F).

Another existing precedent is a website called loveiscommunity.org. This website is designed for an Australian church ministry, and it helps its various churches locations across the country to connect with people located in another city. This website fosters a community aspect, and it engages users to participate to become a part of the online community. Not only does this website foster online engagement, by posting relevant current events and activities happening around Australia, it engages the user in the reality space, helping them to experience authentic and tangible community. (Appendix F).

A local church, WestSide, has recently launched their mobile application. This application allows people to download specific sermons, post Sunday service content, and it also allows the user to become part of an online community to share thoughts and experiences. WestSide mobile application goal is to invite users and members of their church to be a part of an online community, fostering a more welcoming and warm environment even when it is merely just a digital platform. This application is particularly successful for WestSide church as its congregation

Market Research5.0

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is catered towards a younger, tech-savvy generation, which would be the ideal user for such mobile application. Westside church is definitely pushing the traditions and breaking the rules of communication mediums for church platforms. Project Steeple could definitely be benefited from the medium of an additional mobile application, reaching to more people with various choices of technology. (Appendix F)

There is also another project that is happening currently, which is WeMakeStuff.ca. This project is a book that features many faith-based artists and entrepreneurs projects. Although they are still in the process of funding, they have created a certain amount of interest within the Christian community. (Appendix F)

Another local project that is happening in 2013 is St. Peter’s Fireside Church planting. Even though their site is to promote their church planting, they created a video that discusses the local perceptions of Vancouver and they interviewed many people, ranging from pastors of churches, to drug addicts living in East Hastings. It is a very fascinating video, as it is very truthful in how it captured Vancouver. Project Steeple should use this approach by focusing on the real and authenticity of each beauty that lays in every Christian church. (Appendix F)

Although a different theology, Mormons.org also has a very strong emphasis on community and is especially successful in advertising towards their target audi-ence. Their online application has a lot of content in which explains and describes the religion to the user, but it also gives the user a choice to get connected with a Mormon in order to obtain more information. (Appendix F)

We also researched into non-religious applications such as Vancouverisawesome.com and vancvr.com. Both of those sites offer a community-based platform for users to become participants on the site. Vancouverisawesome.com is a website that shares positive stories about arts, culture, and other interesting stories that are related to Vancouver. As for vancvr.com, it is an application to showcase community of interdisciplinary designers, illustrators, and entrepreneurs. The goal for vancvr.com is to become a platform for people to connect with each other

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and that users are able to upload their personal contact for advertising. Both of these websites are local based websites, and the concept behind vancouverisawe-some.com is great, because it’s very easy for us to turn our critical lens on towards society, and often when that happens, we tend to miss the awesome moments. Therefore, we appreciate that vancouverisawesome.com is positively raving about how beautiful and awesome Vancouver is. (See Appendix F)

5.3 benchmarks

From all the market research we have done, we found a project that is quite successfully executed based on a similar systems. Onthecity.org is a website that helps churches to stay connected between other churches within each city. The concept behind this web application is that it is trying to foster the idea of unity between churches, by strengthening the connections, and that the site is not designed to be manage; rather it is designed to move. It would definitely be beneficial for Project Steeple to adapt that idea of moving instead of management. Project Steeple should be able to promote young adults to get plugged into a local church rather than staying within the online community. Another success of this project is that it really focuses on the user engagement. Project Steeple also needs to implement user engagement into our application. (See Appendix F)

5.4 summary of sources

Our primary research has two folds. First, we would visit various Christian denomi-nation churches to observe the beauty in each church. Second, interviews will be set up with church administrators/leaders to ask questions about the forms of communications. As for our secondary research, we have researched on transfor-mation and behavior change design. We also researched on how design can be effectively implemented within the digital space. With that secondary research, we are able to apply the references into our primary research in order to enrich our project’s depth. For more information of our research, refer to (Appendices A & B).

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5.5 market testing

Through our primary research, many people whom we have approached seemed to be very intrigued by the concept of an all-denominational online and mobile application. At the current stage, we have already interviewed one pastor who has shared his thoughts with us regarding his view on the church. We hope to have a good testable prototype by December so we can do some market testing as we iterate the prototype in order to be ready for the graduation exhibition. We have also started visualizing some initial concepts for the logos as well as the wireframe for our web application. For the visualizations, please refer to (Appendix C).

5.6 conclusion

For the public, this Project Steeple will provide unique insight into a church for the non church audience. It will create an opportunity for them to encounter sacred beauty in the digital world. The beauty shared on the platform will acquaint the public with people, beliefs, and expressions of worship across different churches and denominations. On a practical note, it will provide them with the ability to search for churches and activities in their neighborhood.

For churches, Project Steeple will give them an opportunity to reclaim the image of the church online. It will provide an amazing way for them to share information and events, improving their over-all communication with both church members and the general public. The exposure churches receive will increase awareness of their role in the community and their positive impact on culture.

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6.1 production

Since Project Steeple is not a funded project, there is no defined budget, and all the expenses including printing costs will be paid by the student. As for time, we have a very limited time frame, by having the final product ready by March in order to be showcased in the graduation exhibition. The only feasibility issue that we may run into may be our knowledge of HTML and coding for the actual running web applica-tion. However, there are many existing applications that can definitely make our coding process a lot easier.

6.2 audience response

The audience response for Project Steeple will be very dependent on how well we execute the design of this project. We understand that there is a need for this product in the marketplace, but there is so much distraction in the digital space that it is a challenge for the project to stand out. Therefore, it is important for us to research their need and desires before designing. However, from personal encoun-ters of sharing this idea with some of the churches’ pastors, all of them seem very intrigued and interested by this project. For more audience profiles, refer to our Personas located in our Appendix E.

6.3 research

Although we are moving towards the developing stages, we will have to continue our primary research in order to be able to develop a testable prototype by the end of the semester. We are aiming at focusing on four churches till the end of first semester, and hopefully, once everything is set up, we will be able to cover more churches in the spring term. The only feasibility concern for Project Steeple would be the amount of research we can finish in order to include it in our final presentation for the graduation show, as it is a quite extensive list to visit every single church in Vancouver.

Feasibility6.0

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Educational Goals

Through this project, we hope to:

• To understand the missing connection between people and church• To explore the idea of implementing design thinking within a spiritual based community.

7.0

For the fall semester, this project will be supervised under Deborah Shackleton and Gilly Mah as our faculty supervisors. We will also be mentored by our partnered advisor, Ronna Chisholm, as a project advisor. For the Letter of Understanding, please refere to (Appendix H).

Resources8.0

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Schedules and Deliverables

Project Steeple will be executed in approximately 30 weeks, which would also include the graduation exhibition planning.

As for the fall semester, we would have a testable prototype built and ready for user input and feedback by the end of the semester. Until then, we will establish a splash page so there’s a location for people to obtain more information about the project and also opening up the opportunity for artists to volunteer for art submis-sions and even perhaps more collaboration opportunities.

Please refer to our Gantt chart (Appendix I) for more information.

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(a) annotated bibliography

1. BlumenthalBlumenthal, M. S., and D. D. Clark. “Rethinking the Design of the Internet: The End-to-end Arguments

Vs. the Brave New World.” ACM Transactions on Internet Technology (TOIT) 1, no. 1 (2001): 70–109.

This paper discusses a set of principles that has guided the design of the Internet for many years, which is called the end to end argument and how that benefits the web by preserving flexibility and openness online. However, that principal is now changing and simply because of the constant changes of our current user needs and base that drives the Internet into new directions, moving beyond the end to end arguments.

2. BowerBower, Lorraine. “Faith-Learning Interaction In Graphic Design Courses In Protestant Evangelical

Colleges And Universities.” Christian Higher Education 9.1 (2010): 5-27. Academic Search Premier. Web.

2 Oct. 2012.

This paper discusses the coupling of faith and learning, with a focus on commer-cially orientated academic programs, specifically, graphic design. It highlights the areas where the two paths are poorly integrated and explores how their relation-ship might be strengthened. This is subject is very prevalent given the focus of our grad project. It has been very interesting living out my faith in university, person-ally, therefore, I believe it is useful to observe the suggestions of this text, as it is specific to graphic design.

Appendices10.0

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3. CassellCassell, M. M., C. Jackson, B. Cheuvront, and others. “Health Communication on the Internet: An

Effective Channel for Health Behavior Change?” Journal of Health Communication 3 (1998): 71–82.

This paper analyzes the effectiveness of existing communications that lies on the Internet and whether or not if it is successful in reaching to their audience or the general public. In order for the health community to utilize the Internet to the full extent, health related communications must be engaging which would lead to successful persuasive capibilities and outcomes. This article was helpful to us as we are researching on whether or not the Internet is the best place to reach out to the audience, and how to approach this vast methodology to our benefit so that our project outcome may be engaging and accessible to our target audience.

4. Christianity Today“Five Streams of the Emerging Church: Key Elements of the Most Controversial and Misunderstood

Movement in the Church Today.” Christianity Today, n.d. http://www.christianitytoday.com/ct/2007/

february/11.35.html.

This short article explains the difference between emerging and emergent churches and how it can be mistaken for the other. This subject is relevant to our grad project as we see that there are lots of miscommunications inside the sphere of Christian churches, therefore we thought this would be a starting point for our research.

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5. CottamCottam, Hilary, and Charles Leadbeater. “RED PAPER 01 HEALTH: Co-creating Services.” Design

Council (2004): n. pag. Print.

This is the first paper from Design Council’s RED unit, which is centered on transformation design in the areas of thinking toward economic and social issues.The paper is a case study of the Health public service, learning about new challenges that have recently come up through close interaction with the end user. It is a very good paper to learn from in terms of observing the prac-tical approach the RED unit takes to understand issues. We can apply a similar approach when solving our own issues, referring to this paper as a guideline.

6. CrossCross, Nigel. “Creativity In Design: Analyzing And Modeling The Creative Leap.” Leonardo 30.4 (1997):

311. Academic Search Premier. Web. 28 Sep 2012.

Several researchers observed the activity of a small design team, this paper is the analysis and conclusions drawn one of the researchers, Nigel Cross. Cross discusses models, successes, and shortcomings of creative design.This paper provides insight into the operation of creativity, providing us as designers a higher self-awareness. This, in turn, may highlight habits or prac-tices that we either need to move on from or adopt in order to better utilize our creativity.

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Deborah Shackleton + Gilly Mah

7. FeldmannFeldmann, A. “Internet Clean-slate Design: What and Why?” ACM SIGCOMM Computer

Communication Review 37, no. 3 (2007): 59–64.

This article challenges the audience to reconsider about the system the current Internet has and the fact that the current Internet system would not be able to fulfill the future’s challenges. It addresses issues regarding the Internet in spectrum of security, mobility, reliability and availability, problem analysis, scalability, quality of service, and economics. This article is helpful for our project because it informed us more about the future perspective of Internet and rather designing something just for the present, we could approach our project with a challenge to design for the future but that it relatable and feasible in today’s society.

8. LanierLanier, Jaron. You Are Not a Gadget. New York: Alfred A. Knopf, 2010. Print.

This book is a captivating and forewarning commentary on the power of the web and way in which it is both positively and negatively changing our lives. It questions and analyzes the current structure of the web as well as current or future technical and cultural problems. The author’s thoughts definitely change the way in which we relate to the web, providing a critical and cautionary lens. It helps us to begin re-imaging the possibilities of the digital space and improvements that can be made.

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project steeple

9. MeurerMeurer, Bernd. “The Transformation Of Design.” Design Issues 17.1 (2001): 44-53. Academic Search

Premier. Web. 29 Sep. 2012.

This article discusses how our everyday actions transform the way we view and interact with designs. This change through doing can be carefully guided through the implementation of good design, leading to better ways to relate to technology, transportation, telecommunication, and electronic networks.As designers, it is very important to have an understanding of how users will interact with our goods/services. It is important for us to question what user habits and mindsets will develop over time and to aim to create positive ones.

10. PostmaPostma, Carolien, Kristina Lauche, and Pieter Jan Stappers. “Social Theory as a Thinking Tool for

Empathic Design.” MIT Press Journals. MIT, Nov.-Dec. 2012. Web. 28 Sept. 2012. <http://www.

mitpressjournals.org/doi/pdf/10.1162/DESI_a_00122>.

This article states the importance of the necessity for a theoretical framework in order to sensitize designers toward the social in designing for user experience. As our grad project is focused on the approaching users and somehow engaging them through the digital space, this article was beneficial for us to get a grasp on the best approach on designing for enticing user experience.

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11. SecomandiSecomandi, Fernando, and Dirk Snelders. “The Object Of Service Design.” Design Issues 27.3 (2011):

20-34. Academic Search Premier. Web. 28 Sep 2012.

This article is somewhat of a dissection of service design. It provides an overview of different types of service design and then works to pinpoint what the object of service design is. It is useful to our project because it speaks of breaking free from a goods- oriented mindset to start understanding that services are intangible. Highlighting that we are no longer bound by physical restrictions, which allows us to explore greater possibilities in terms of how we serve our audience.

12. SteenSteen, M. “Human-Centered Design as a Fragile Encounter.” Design Issues 28, no. 1 (2012): 72–80.

Human-Centered Design, also known as HCD, for a long time has been driven by technological needs rather than user’s needs and preferences, therefore, in this article, it discusses a new approach towards HCD and how the switching of the perspectives would make designs a lot more stronger. This article is useful for us as it talks about an approach we may be able to adapt when we do HCD kits for our primary research. We can take a similar approach when designing co-creation kits for our primary research Guest Researchers.

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project steeple

13. ZhaoZhao, S. “The Internet and the Transformation of the Reality of Everyday Life: Toward a New Analytic

Stance in Sociology.” Sociological Inquiry 76, no. 4 (2006): 458–474.

This article examines and explores the impact Internet has towards our society and how the current state of it has a complete different perspective than from 40 years ago. It also discusses the changes in the condition of human social interaction and that Internet is currently playing a large role in how we socialize and communi-cate to people near or far away from us. With this understanding of how the web socializes with our society, it will benefit us in realizing methods and ideas that is user-centered.

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(b) literature review

B.1 | Transformation Design

“This shows that design change— in other words, change that is understood in design as calculated transformation—inextricable involves uncalculated self-transformation” (Meurer, 2001, p.45).

Transformation design is an interdisciplinary, human centered process that aims to provoke behavior change within a social context. It is also design that connects people between people, products, and life. Similarly to our research question, our goal is to create an online application that is able to connect, engage and trans-form the user through the whole experience. In the journal, The Transformation of Design, Meurer discusses the importance to not only “refresh our awareness of the changes, we must conceive them anew”(Meurer, 2001, p.45). As designers, it is essential for us to always have the user experience in mind by having a better understanding of what kind of special needs the user requires. This methodology would only push a small idea into something evocative simply because of the connection people are able to make with the product or experience.

Similarly, Zhao in his article states, “the Internet provides new ways of commu-nication and socializing that fundamentally transform the life world in which we live”(Zhao, 2006, p.459). Transformation design doesn’t just exist between people and product; it also lies between people and the Internet. The internet has so much power in the sense that it has became so accessible for anyone to access and the content uploaded onto the web has so much diversity that it attracts all sorts of people with various beliefs and interests. Feldmann, the author of the paper, Internet Clean Slate Design: What and Why?, he states in his articles that flexibility and openness is beneficial, but he sees that the future of the web no longer desires for the openness and rather move towards the opposite direction of openness.

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project steeple

One problem that is stated by Meurer is that data and knowledge nowadays is so open and accessible, there lies an issue of “whether or not people are capable of penetrating the information environment on their own initiative, dealing with information responsibly and competently” (Meurer, 2001, p.46). With the amount of information that is located virally, it is definitely a challenge to synthesize and filter what already exists on the web and use it to compliment our project. In Blumenthal’s paper, he states “it is possible that we will see, not a sudden change in the spirit of the Internet, but a slow ossification of the form and function” (Blumenthal, p.24).

B.2 | Behavioral Change Design

Closely related to transformation design, we also explored and researched upon Behavioral change design. In one of our researched articles Human Centered Design as a Fragile Encounter, Marc Steen states that human-centered design (HCD) used to be driven by technological needs rather than user’s needs and pref-erences. However, that paradigm is now shifting towards the lens to focus on user’s needs and participation. It is an alternative approach in bringing user’s ideas and knowledge into the innovation process in order to articulate sensible solutions. As he quotes Muller in his article, by allowing users to participate in the process, we may actually “learn something that we didn’t know we needed to know” (Steen, 2012, p.74). Steen also mentions that current HCD processes are focused on self and closure, when it should be focused on other and openness. Leaning towards to the traditional method of participation design, he agrees that design is the “power within democracy, participation, and emancipation” (Steen, 2012, p.75). In many HCD scenarios, project team members have a tendency to privilege personal ideas and only distil certain and relevant information that is relevant to the research goal. Through the whole process, designers also have a tendency to favor closure over openness because in many scenarios, closure if a lot more comfortable than

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Aaron MacDonald + Emily Woo | DESN 410 | Fall 2012

Deborah Shackleton + Gilly Mah

to be open. Therefore, it is important for designers to facilitate joint creativity so that ideally “HCD practices can be an encounter between people in which they can jointly learn and create” (Steen, 2012, p. 80).

Similar to human-centered design, empathic design is presented when a number of the team adopt the role of researchers and directly engage with users to ensure that the user’s perspective is included in the design. According to the article, Social Theory as a Thinking Tool for Empathic Design, empathic design is a relatively new approach and branch of user-centered design and that supports design teams with better understanding of user’s need in an everyday life context. Empathic design includes probes, generative techniques, context mapping, and user-trials. As stated by the three authors of this article, “the whole idea of the this approach is not to find the ultimate truth about people and their environment, but to build an understanding that enables designers to propose possible new futures” (Postma, 2012). With this in mind, it is crucial for us to research and observe precedents so that we may be able to create a project based on the understanding of our audience as well as the existent applications.

Design can no longer be constrained within a hierarchical system; rather, it should be framed in the peer-to-peer perspectives, by designing with the users and other disciplines. The transformation of the user is as important as the communication between users and designers. And all within this process, all disciplines, especially designers, can “learn something they didn’t know they needed to know” (Steen, 2012, p.74).

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(c) visualizations

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Aaron MacDonald + Emily Woo | DESN 410 | Fall 2012

Deborah Shackleton + Gilly Mah

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(c) visualizations

project steeple

Splash-Branding Logo Iterations

project steeple

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Aaron MacDonald + Emily Woo | DESN 410 | Fall 2012

Deborah Shackleton + Gilly Mah

HOME

MAP/SEARCH

CITY BASED MONTHLY VIEW INDIVIDUAL CHURCH PAGE ABOUT AARON + EMILY

ABOUT PROJECT

TILE VIEW

DENOMINATION BASED WEEKLY VIEW CHRONOLOGICAL VIEW

CHURCH NAME BASED LIST VIEW ARTWORK DETAIL EVENTS LIST

DISPLAY OF BEAUTY

INFORMATION

GALLERYCALENDAR CHURCHES ABOUT

project steeple

Sitemap

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project steeple

(d) sustainability analysis

Project Steeple aims to create an online and mobile application that makes more accessible the various in-person gatherings and activites of Christian based groups in Vancouver, while conveying wonder, belief, and beauty of the Christian faith in a creative and visual manner.

We plan to accomplish this in a sustainable manner as well. We will be creating a service and experience that, according to Living Princples ¹, is mainly concerned with achieving sustainability in the streams of people and culture.

D. 1 | People

ImpactsIt will transform the way individuals discover information about churches in Vancouver. It will reveal the faith-based activities held in each community.

ConflictsWe do not foresee any potential conflicts.

DesirabilityIn a world fixated with what is going wrong, Project Steeple aims to convey wonder, belief and beauty. This will provide a pleasant contrast to what the majority of news coverage will be.

Need / UseThe churches presence in the online space is dismal, confusing, and fragmented. Project Steeple will provide search capabilities to discover where churches are and what they are like. This is a great tool for individuals new to the city or others searching for a church to attend.

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Deborah Shackleton + Gilly Mah

Long ViewThis project is a step toward unifying the Christian church. It gathers and repre-sents them in one digital space and illuminates the beauty found in each and every denomination.

D. 2 | Culture

VisionsProject Steeple’s online and mobile application will be designed to draw you in, give you the information you need, then inspire you to go out! It will equip you to find and connect to real community in Vancouver.

Meanings and ReactionsThis project will convey the significant beauty found in the Christian church. Our hope is that this will inspire individuals to recognize the good and the value that is to be found there.

A Systemic ViewThe attitudes and values that this project aims to promote are firstly, sacred beauty, and secondly; reverence, respect (of differences), holiness, and inspiration.

DiversityThis project celebrates the beauty in each and every Christian denomination, highlighting the diversity of worship, prayer, and sharing.

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(e) personas

Personal Profile

Sonya grew up in Hong Kong, and as many typical students there, studied at a Catholic school. Her family was also Catholic, however, church was never really a priority in the family due to the busyness of the Hong Kong lifestyles. She works as a Public Relations officer in an advertising firm, and recently got relocated to Vancouver. She accepted the position as she loves to take on challenging goals.

After moving to Vancouver, Sonya realizes that lifestyle in Vancouver is very different and that it is quite the opposite to her old routine. As the adventurer, Sonya decides to take on the challenge to search for the beauty of arts and culture in Vancouver as she explores the city. She realizes that Vancouver is a very quiet city regarding spirituality, especially Christianity. And growing up in the Catholic environment, she thought it was time for her to reconnect with her spirituality.

Scenario 1Sonya is new to Vancouver, as she was just transferred here from Hong Kong by her employer. Growing up in a Catholic family, she had attended church as a young girl, however, drifted away as other interests took priority. With the change of location, she feels it is time pick up the tradition. After googling ‘churches in Vancouver’ she finds herself on Project Steeples church directory page. She spends time getting to know the different church communities; browsing through photos, watching testi-monial videos, and exploring artworks created by local artists. All of the content she finds on Project Steeple are depictions of the beauty found at each church, uploaded by visitors. One Sunday, using the Project Steeple mobile app on her smartphone, she locates a church near her apartment in Fairview.

Needs• To find social good endeavors• To get connected

Feature• Location based searching• Church community activities

Sonya chiuthe newcomer

“I’m interested, but I don’t know where or how to plug into a church”

Background• 25 years old Chinese female• Communications degree• Single• Renting apartment in Downtown• Interested in social engagement• Tech-savvy

Attributes• Intelligent• Outgoing• Appreciates arts and culture• Likes to try new things• Enjoys challenges

Audience Needs• Belonging in a new city• Clear and concise information

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Deborah Shackleton + Gilly Mah

Personal Profile

Oliver grew up in a Christian environment, all stars for attendance during his Sunday School years. However, as he grew up, he also grew out of the routine of attending Church. As a kid growing up in a church environment, he was often the loner, as the other kids at church would tease and make fun of him. As a result, he felt that he couldn’t gain anything intellectually nor emotionally, so he decided to stop attending. And when he left highschool, he decided to take a year off to back-pack. Through his year of backpacking, he was exposed to many new values and beliefs that made him reconsider the idea of the christian church. In his very limited spare time, he loves to play soccer. However, that time is very rare, because as a student studying Physics Engineering, he has to take on 21 credit semesters, therefore resulting in no time for extra-curricular. Oliver is in a 2 year relationship with his girlfriend who he met through a mutual friend.

Scenario 1Oliver bumps into a old friend of his one afternoon and they decide to meet up for a coffee the next day. During their conservation, Oliver realizes that his friend has been attending church regularly and recently joined a community group. His friend is telling him that how his life is so different now and how much better it is to feel connected to a community. Oliver, filled with curiousity, was amazed at how awesome his friend feels. And being under the pressure of 21 credits each semester, Oliver feels the urge to try out churches again. Yet he’s still skeptical about the whole idea of church because of his past, but he’s willing to give it a try.

Needs• To reconnect with a relevant church• To find local events

Feature • Location based searching• Variation of churches

oliver winderthe returner

“I believe in God, but I don’t believe in church”

Background• 23 year-old white male• 4th year Physics Engineering• In a long-term relationship• Lives with roommates• Loves sports• Grew up in a Christian background

Attributes• Outgoing• Intellectual• Logical· Dislikes routines· Progressive thinking

Audience Needs• Regain the interest for Church• Confidence in the church• Community of believers

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(e) personas

Personal Profile

Daniel has grown up in the Lower Mainland, however, never saw it as a Christianity as something that was for him. Back in high school he was very concerned with materialism and allowed that to be the voice of what he valued. He has found that since he started attending UBC, his mind is opening up, he has been learning to deriving meaning and value through the relationships around him.

At UBC Daniel has been living away from his home and parents in Surrey. Living in residence has been teaching him to be much more self-reliant and sufficient. This has been slowly unlocking his potential to lead others, although he does have a pretty short fuse when it comes to his temper. Because of his history in the Lower Mainland, Daniel has a very personal relationship to the city, somewhat taking ownership of it among his peers.

Scenario 1Daniel is a university student who has recently taken an interest in the history of morality and ethics. He recently discovered that religion takes a deontological approach to ethics. Daniel has never been to a church but has always had a desire for social justice and has been looking for opportunities to serve the less fortunate in his community. Browsing the web for local events in Vancowwuver geared to achieving social good, Daniel comes across Project Steeples event page. He is able to see a number of events posted by local churches and discovers that Westwood Church is handing out sandwiches and serving coffee to the homeless that Friday in his neighborhood. He decides to attend and has a great time serving his community!

Needs• To find social good endeavors• To find local events

Feature•Calendar of events •Location based searching

Daniel Cliffthe seeker

“I’m looking to see what’s going down in my City”

Background•20 year-old white male•2nd year of BA at UBC•Single•Lives on campus at UBC•Interested in social justice•Loves the outdoors•Has never been to church

Attributes• Outgoing and extroverted• A deep thinker• Community minded• Gets satisfaction out of helping others• Skeptical about “the good” church does• Short tempered

Audience Needs• Local community events• Clear and concise information• Friends to do events with

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Aaron MacDonald + Emily Woo | DESN 410 | Fall 2012

Deborah Shackleton + Gilly Mah

Personal Profile

Chloe moved to the prairies with her family as a young girl from her homeland of Holland. This was a tough move as she was against it, not wanting to leave her life and friends in Holland. Upon arrival in Canada, she did not integrate well into her elementary school.

Raised in an Atheist household, she had not given religion much though, dismissing it as a waste of time and effort. She became a very angry young woman. Working in the culinary industry as a sue chef, the high-stress environment influenced her taking up smoking.

Scenario 1Chloe has been living and working in Vancouver for three years as Sue Chef. One night after a very stressful day at work she is browsing the web and comes across project steeples YouTube channel which features churches in Vancouver and testi-monies from their members on where they see true beauty in their church. Unsure why she is watching this, Chloe watches one woman’s entire testimony. Fascinated by what she just saw and heard, she follows the link to that churches page on Project Steeples website and browses for a while, learning about various churches in Vancouver.

Needs• To find a source of calm• To find inspiration as a woman

Feature• YouTube channel testimonies• Church information web-page and videos

Chloe van andelthe uninterested

“Look, I don’t have time for this!”

Background• 26 year-old white female• Culinary Arts Diploma• Single• Rents an Apartment• Working full-time as Sous Chef

Attributes• Internalized emotions• High anxiety• Wants women to feel empowered• Very skeptical about the church

Audience Needs• To gain a clearer and better understanding of church

• To see real people not facades

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(f) precedents

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Aaron MacDonald + Emily Woo | DESN 410 | Fall 2012

Deborah Shackleton + Gilly Mah

46

(f) precedents

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Aaron MacDonald + Emily Woo | DESN 410 | Fall 2012

Deborah Shackleton + Gilly Mah

(G.1) Interview Guide

This guide is to be used when interviewing the leaders and administrators of local Vancouver churches to gain an understanding their current methods, issues, and desires in the area of communications. Interviews are to be conducted in-person, however, in the case of unavailability, the questions in this guide will be sent via e-mail to the Interviewee.

What is the vision at this church?

What is the mission at this church?

How does the public access the following information?• Location• Service Time(s)• Beliefs• Programs• Events

How are you contacting and informing people?

What are some barriers to reaching people?• Organizational issues• Economic issues

What types of communication would you like to utilize?

How do you integrate new-comers?

What does young adult involvement look like?

What do you believe are some of the keys to community?

What is your definition of unity?

What do you find Beautiful in the Bride of Christ?

Overview

Initial Questions

Current Communication Techniques

Communication Issues

Communication Desires

Community Questions

Closing Questions

project steeple Aaron MacDonald + Emily Woo | DESN 410 | Fall 2012

[email protected] Deborah Shackelton + Gilly Mah

Interview Guide | Church Leadership & Administrators

project steeple

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Aaron MacDonald + Emily Woo | DESN 410 | Fall 2012

Deborah Shackleton + Gilly Mah

(G.2) Guest Researcher Guide

WHERE CAN YOU SEE BEAUTY?

7 values:

lovejoy

peacepatiencekindnessgoodness

faithfulnessself-control

areas of beauty:

buildingentrance

peopleworshipmessageprayer

( feel free to use the back side for more space for your thoughts)

as you experience this journey - write/draw down anything that you see through the lens of beauty

AARON MACDONALDEMILY WOO

DESN410 | CORE IVD.SHACK + G. MAH

HELLO. THANKS FOR PATICIPATING IN OUR GRAD PROJECT.

PLEASE CONFIRM THAT YOU HAVE SIGNED THE CONSENT FORM

YES, I HAVE SIGNED IT NO, I HAVE NOT SIGNED IT

NAME:AGE:CHURCH ATTENDED:EMAIL (DONT WORRY, WE WON’T SPAM YOU)

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(h) letter of understanding

project steepleLetter of Understanding (LOU)

Letter of Understanding

This Letter of Understanding (‘LOA’) is entered into as of the 1st day of October 2012 , by and between Ronna Chisholm,

President and Co-founder of Dossier Creative Inc. (‘Dossier’), and Emily Carr students, Aaron MacDonald and Emily Woo.

Introduction

‘Project Steeple’ (the Concept) is a collaborative social venture project that will serve to enhance the presence and

communication of the Church in the digital space. The intent of this collaboration is to leverage foundational research, business

model design, brand name and positioning strategy work initiated by Ronna Chisholm to conduct further research and develop

design concepts for attracting early stage investment partners in order to fund a full scale launch of the digital Concept.

Objectives of LOU is to:

1. Define roles and responsibilities

2. Clarify moral rights of parties involved

3. Address future involvement in Concept by Emily Carr students post graduation in spring 2013

10.01.12! 1/3 Letter of Understanding project steeple

a design and innovation companysuite 402 . 611 alexander street, vancouver bc canada V6A 1E1 t. 604.255.2077 f. 604.255.2097

memorandum to Aaron MacDonald, Emily Woo

cc: Emily Carr University

sent from Ronna Chisholm

regarding Project Steeple Student Collaboration

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Role Definition

Dossier’s role in the development and management of the Concept will include but not be limited to:

+ provision of internal mentors and advisors in areas of creative direction, brand strategy, design research and interaction

design

+ use of Dossier studio and meeting facilities

Ronna Chisholm’s role in the development and management of the Concept will include but not be limited to:

+ business model development

+ research and concept develop mentoring

+ provision of external advisor network

+ resource and funding architect

Aaron MacDonald and Emily Woo’s role in the development and management of the Concept will include but not be limited to:

+ research design, research prototyping, synthesis, summary and presentation

+ brand design

+ content development

+ website and interaction prototype design

+ stakeholder presentation materials

Duration of Development Contribution

Aaron MacDonald and Emily Woo’s development contribution will span the 2012/2013 school year at Emily Carr to coincide

with their fourth year graduation project. During this time it is understood that there will be no compensation for work provided

as defined above or otherwise.

Moral RightsAaron MacDonald and Emily Woo will retain morale rights to use the designs and research they develop in relation to the

Concept development with no limitation in duration or usage.

Emily Carr University will also retain morale rights to use the designs and research created by students Aaron MacDonald and

Emily Woo in relation to the Concept development with no limitation in duration or usage.

10.01.12! 2/3 Letter of Understanding project steeple

a design and innovation companysuite 402 . 611 alexander street, vancouver bc canada V6A 1E1 t. 604.255.2077 f. 604.255.2097

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(h) letter of understanding

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(J. 1) | Consent and Invitation Form

Office of Research & Industry Liaison

EMILY CARR UNIVERSITY RESEARCH ETHICS BOARD (ECU-REB)

Permission to adapt form granted by OCAD University’s Research Ethics Office. This form DOES NOT include the provision for Assent and Consent of participants who are minors or who are under legal guardianship. A TEMPLATE Invitation / Consent & Assent Provision for Minors or Others Under Guardianship is available for this purpose from the ECU-REB. Page 1 of 3

General Invitation / Consent Form

Date: October 2, 2012- May 30th, 2013

Project Title: Project Steeple

Student Investigators:

Aaron MacDonald ([email protected])

Emily Woo ([email protected])

Emily Carr University of Art and Design

1399 Johnston Street, Vancouver, B.C.

Canada V6H 3R9

Faculty of Communication Design

Faculty Supervisors:

Deborah Shackleton ([email protected])

Gilly Mah ([email protected])

Project Advisor:

Ronna Chisholm ( [email protected])

INVITATION

You are invited to participate in a research study. The purpose of this study is twofold, consisting of Study A and B.

A: To gain an understanding of current methods, issues, and desires of local churches in the area of communications.

B: To observe and document the beauty that lies within local Christian churches of all denominations.

WHAT’S INVOLVED

A: As a participant, you will be asked to answer a prepared set of interview questions. Participation will take

approximately 30 minutes.

B: As a participant, you will be asked to accompany one of the student investigators on a visit to a local church service.

During the service, you will be provided with a Guest Researcher Kit to document your experience. Shortly after the

service, the student investigator will invite you to engage in a recorded verbal debrief. Your Guest Researcher

experience will be concluded with a reflective email sent within 48 hours after attending the service. Participation will take

approximately 4 hours in total.

POTENTIAL BENEFITS AND RISKS

A: Possible benefits of participation include the opportunity to help shape the design of an online communications service

through sharing your thoughts and desires. And there are no known or anticipated risks associated with participation in

this study.

55

Office of Research & Industry Liaison

EMILY CARR UNIVERSITY RESEARCH ETHICS BOARD (ECU-REB)

Permission to adapt form granted by OCAD University’s Research Ethics Office. This form DOES NOT include the provision for Assent and Consent of participants who are minors or who are under legal guardianship. A TEMPLATE Invitation / Consent & Assent Provision for Minors or Others Under Guardianship is available for this purpose from the ECU-REB. Page 2 of 3

B: Possible benefits of participation include the ability to view churches through the lens of beauty and to help inform us,

the design team, on how to present the beauty of local churches online. There are no known or anticipated risks

associated with participation in this study.

CONFIDENTIALITY

A: In the event of a personal interview, we will send you a transcript of our conversation, giving you an opportunity to

confirm/deny/change any of the content gathered (if you wish to remain anonymous, we will assign a codename to the

content of your interview). At the conclusion of the research project, the confidential data collected during this research,

including your contact information, will be securely stored at Emily Carr University for 5 years, after which time it will be

destroyed in a secure manner. Access to this data will be restricted to Ronna Chisholm, Aaron MacDonald, Emily Woo,

and the faculty supervisors, Deborah Shackleton, and Gilly Mah.

B: Before publishing any of the content gathered through the Guest Researcher Kit, we will send you an overview of the

content for your approval (if you wish to remain anonymous, we will assign a codename to the content being published).

At the conclusion of the research project, the confidential data collected during this research, including your contact

information, will be securely stored at Emily Carr University for 5 years, after which time it will be destroyed in a secure

manner. Access to this data will be restricted to Ronna Chisholm, Aaron MacDonald, Emily Woo, and the faculty

supervisors, Deborah Shackleton, and Gilly Mah.

VOLUNTARY PARTICIPATION

Participation in both studies A & B is voluntary. If you wish, you may decline to answer any questions or participate in any

component of the study. Further, you may decide to withdraw from this study at any time, or to request withdrawal of

your data. You may do so without any penalty or loss of benefits to which you are entitled.

PUBLICATION OF RESULTS

Results of these studies may be published in professional and scholarly journals, student’s theses, and presentations to

conferences and colloquia. In any publication, data will be presented in aggregate forms. Quotations from interviews or

surveys will not be attributed to you without your permission. Images of you will not be published without your permission.

Feedback about these studies will be available upon request after the Emily Carr University Grad Show in May 2013,

through emailing Aaron MacDonald ([email protected]), Emily Woo ([email protected]), and the faculty

supervisors, Deborah Shackleton ([email protected]) and Gilly Mah ([email protected]).

56

Office of Research & Industry Liaison

EMILY CARR UNIVERSITY RESEARCH ETHICS BOARD (ECU-REB)

Permission to adapt form granted by OCAD University’s Research Ethics Office. This form DOES NOT include the provision for Assent and Consent of participants who are minors or who are under legal guardianship. A TEMPLATE Invitation / Consent & Assent Provision for Minors or Others Under Guardianship is available for this purpose from the ECU-REB. Page 3 of 3

CONTACT INFORMATION AND ETHICS CLEARANCE

If you have any questions about these studies or require further information, please contact the Student Investigators,

Aaron MacDonald and Emily Woo, Deborah Shackleton or Gilly Mah using the contact information provided above.

These studies have been reviewed and received ethics clearance through the Research Ethics Board at the Emily Carr

University of Art and Design [insert ECU-REB # and date of full approval]. If you have any comments or concerns, please

contact REB Assistant, Lois Klassen at [email protected]

CONSENT FORM

I agree to participate in study A / B (circle one) described above. I have made this decision based on the information I

have read in the Information-Consent Letter. I have had the opportunity to receive any additional details I wanted about

the study and understand that I may ask questions in the future. I understand that I may withdraw this consent at any

time.

Name: ________________________________________________________________________

Signature: __________________________________________Date: _______________________

Thank you for your assistance in this project.

   

       

Office of Research & Industry Liaison EMILY CARR UNIVERSITY RESEARCH ETHICS BOARD (ECU-REB)

This form DOES NOT include the provision for Assent and Consent of participants who are minors or who are under legal guardianship. A TEMPLATE Release Provision for Minors or Others Under Guardianship is available for this purpose from the ECU-REB.

Page 1 of 2

RELEASE AGREEMENT

Date: October 2, 2012- May 30th, 2013

Project Title: Project Steeple

Student Investigators:

Aaron MacDonald ([email protected])

Emily Woo ([email protected])

Emily Carr University of Art and Design

1399 Johnston Street, Vancouver, B.C.

Canada V6H 3R9

Faculty of Communication Design

Faculty Supervisors:

Deborah Shackleton ([email protected])

Gilly Mah ([email protected])

Project Advisor:

Ronna Chisholm ( [email protected])

PROJECT DESCRIPTION The purpose of the Project Steeple research study is twofold, to gain an

understanding of current methods, issues, and desires of local churches in the area of communications, and

to observe and document the beauty that lies within local Christian churches of all denominations.

CONTACT INFORMATION AND ETHICS CLEARANCE If you have any questions about these studies or

require further information, please contact the Student Investigators, Aaron MacDonald and Emily Woo,

Deborah Shackleton or Gilly Mah using the contact information provided above. These studies have been

reviewed and received ethics clearance through the Research Ethics Board at the Emily Carr University of

Art and Design [insert ECU-REB # and date of full approval]. If you have any comments or concerns, please

contact REB Assistant, Lois Klassen at [email protected]

RELEASE STATEMENT In signing this release it is my understanding that the material is to be used solely

for educational purposes and that the major outcome will be public critique of the final project. The critique

will involve members of the University community.

I understand the risks and contributions of my participation in this project and agree to participate.

I agree to allow use of images, clips of video footage and/or audio clips for documentation and display of the

project results as identified below. Please check all that apply:

57

(J.2) | Model Release Form

58

   

       

Office of Research & Industry Liaison EMILY CARR UNIVERSITY RESEARCH ETHICS BOARD (ECU-REB)

This form DOES NOT include the provision for Assent and Consent of participants who are minors or who are under legal guardianship. A TEMPLATE Release Provision for Minors or Others Under Guardianship is available for this purpose from the ECU-REB.

Page 2 of 2

ANONIMITY -

Yes, I consent to the inclusion of my identity (name) in all documentation and publications

No, I do not consent to the inclusion of my identity (name) in all documentation and publications. I choose

to remain anonymous.

DIRECT QUOTATIONS -

Yes, I consent to being quoted in all documentation and publications

No, I do not consent to being quoted in the documentation and publications

IMAGES AND RECORDINGS OF ME OR OF MY PROPERTY -

Yes, I consent to the use of digital images (photos or video) or audio recordings taken during the

research user trials to be used for research and publication purposes.

No, I do not consent to the digital images (photos or videos) or audio recordings taken during the

research user trials to be used for research and publication purposes.

Yes, I consent to my photo being published in any of the final publications

No, I do not consent to my photo being published in any of the final publications

I will indemnify and hold the student, and the University, and its employees safe and harmless against any

legal prosecution or suit arising from or prompted by the use of all or any portion of the material in which I

am quoted or appear.

I am signing this release freely and voluntarily and in executing this release do not rely on any inducements,

promises or representations made by said student or Emily Carr University of Art and Design.

Name:_____________________________________________Date:_______________________________

Signature:_____________________________________________________________________________

Witness Name:______________________________________Date:_______________________________

Signature:_____________________________________________________________________________

Thank you for your assistance in this project.

59

(J.3) | Project Application

1

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

EMILY CARR UNIVERSITY RESEARCH ETHICS BOARD (ECU-REB) PROJECT-BASED RESEARCH APPLICATION

Application for Ethical Review of Research Involving Human Participants at Emily Carr University

The title Principal Investigator designates the person who leads the research. The Principal Investigator is assumed to have the abilities to supervise other researchers, be responsible for the financial administration of the project, have the authority to ensure that appropriate guidelines and regulations are followed, and be competent to conduct the research in the absence of faculty supervision. A student cannot be identified as a Principal Investigator, but for the purpose of recognizing a student’s leadership role in the research, a faculty member may designate a Principal Student Investigator. The restriction of the term Principal Investigator to faculty does not impact the ownership of intellectual property of publication authorship. (See Emily Carr University Policy # 5.2 Intellectual Property.) All of the researchers who are listed as investigators on this form will have exclusive access to the data once it has been deposited into secure storage following the conclusion of the research.

Send an electronic file of your completed application and all of the accompanying documents listed on the Document Checklist (page 2) to: [email protected] This application will not be considered complete and ready for review until all of the documents have been submitted electronically, and one signed copy of the Declaration Form from each applicant has been submitted in paper or as a scan. No research with human participants at Emily Carr University shall commence prior to approval from the ECU-REB.

(ECU-REB Use Only) ► File #:

Date Received: Date Reviewed:

Reviewers:

Status/Date:

PROJECT TITLE:

PROJECT SCOPE: (Check as appropriate)

Graduate Thesis Project Faculty Research Administrative Research Other (specify) ___________________________________________________________________

PROJECT DATES: (Commencement to Completion)

RESEARCHERS:

Name Faculty position/ MAA year of enrollment

Faculty/ Program

Phone E-Mail

Principal Investigator (Faculty Member)

Principal Student Investigator (if applicable)

Co-Investigator

Co-Investigator

Project Steeple�

May 4th, 2012

Emily Woo & Aaron Macdonald 4th year COMD 778-998-5998 [email protected]

2

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

SECTION A – DOCUMENT CHECKLIST

Document Description: - Eg.

“Dr. Wilson’s Signed Applicant Declaration” “TCPS2:CORE Certificate for Dr. Wilson”

Electronic file name: - Eg.

“Wilson_Project-based_ApplicantDeclaration.pdf” “Wilson_TCPS2cert2012.pdf”

Is this document included with the application?

Applicant Declaration: (Each investigator is required to submit a signed copy of the applicant declaration that accompanies the application form. The signed copy can be submitted in paper form, or as files made from scans of the original signed copies.)

TCPS2: CORE Tutorial Certificates: (Each investigator is required to supply evidence of their completion of the TCPS2:CORE.)

Letters of Agreement with External Agencies: (eg. Letters of Agreement or Approval from cooperating organizations, funding agencies, school boards, or other partners)

Project Proposals: (eg. Funding proposals, Thesis Proposals, or Project proposals for external agencies, etc.)

Data Gathering Instruments: (eg. questionnaires, survey, interview guides, probes, co-creation and ethnographic process documents, participant observation and storytelling documentation materials, etc.)

Recruitment Materials: (eg. Letters of invitation, telephone or verbal scripts, advertisements, social media notices)

Consent and Media Release Documents: (other than ECU-REB templates)

Aaron MacDonald signed applicant declarationEmily Woo signed applicant declaration

Aaron_MacDonald_signed_applicantdeclaration.pdfEmily_Woo__signed_applicantdeclaration.pdf(refer to Design Brief p.78-79) �

TCPS2:Core Certificate for Aaron MacDonaldTCPS2:Core Certificate for Emily Woo

Aaron_MacDonald_ethics_certificate.pdfEmily_Woo_ethics_certificate.pdf(refer to Design Brief p. 80-81) �

Letter of Understanding LOU_signed.pdf(refer to Design Brief p. 52-54) �

Interview GuideGuest Researcher Guide

interview_guide.pdfguest_researcher_guide.pdf(refer to Design Brief p.50-51)

61

3

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

SECTION B – EXTERNAL FACTORS IMPACTING THE PROJECT

1. External Partnerships -

All external partnerships in participant research must conform to the criteria listed in Emily Carr University Policy 3.4 Educational Partnerships. The ECU-REB requires letters of agreements with all external partners to be received prior to the start of participant research. External partners in research might include school boards, hospitals, Aboriginal community organizations, owners of private locations upon which research is conducted, industry partners, funders, and more.

If partnerships develop during the course of the term, the applicant can submit the letters of agreement to the ECU-REB when they arrive and in advance of the start of participant research.

Attach any other approval documentation that has been produced for or by any partnering organizations or funders. Name of External Partner (List the organizations and locations)

Name of Contact Person

2. Research Settings -

List all of the locations where the research will be conducted. This might include Emily Carr University facilities, community settings, hospital departments, schools, and more. Be as specific as possible by including street addresses.

Ronna Chisholm Ronna Chisholm

· Emily Carr University facilities 1399 Johnson Street, Vancouver, B.C V6H 3R9

· Community settings (Vancouver churches, coffee shops)

4

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

3. Other Ethics Clearance -

Has another University or Institutional Research Ethics Board approved this research? Yes No If YES: File number & title of the project on the other REB applications: _____________________________________________________ Name of the other REB: ____________________________________________________________________________________ Date of the decision: _______________________________________________________________________________________ A contact name and phone number for the other REB: ____________________________________________________________ If NO: Will another individual, University or Institutional REB also be asked for approval? Yes No Provide details of the plan for other REB approval (deadline, name of REB, etc.): ________________________________________________________________________________________________________

4. Funding

Is this project currently being funded? Yes No If YES: Include the funding proposal with this application. Period of Funding (YY/MM/DD): __________________________________________________________________________

What is the source(s) of funding?: CIHR NSERC SSHRC Other (specify): _________________________________________________________________________________________________________ Funding / Agency File # (not your Tri-Council PIN): ________________________________________________________________ If NO: Is funding being sought?: Yes No What is/are the anticipated source(s) of funding?: _________________________________________________________________

63

5

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

SECTION C – CONFLICT OF INTEREST

1. Investigators

Will any of the investigators, members of the research team, other students involved in the project, spouses, or immediate family members of the research team receive any personal benefits related to this study (e.g., financial remuneration, patent and ownership, employment, consultancies, board membership, share ownership, stock options), other than academic credit? Yes No If yes, please describe the proposed benefits and the rational for the proposed benefits:

2. External Agencies

Describe any restrictions regarding access to or disclosure of information (during or at the end of the study) that any of the external partners, agencies, or sponsors have placed on the investigator(s):

N/A

6

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

SECTION D – SUMMARY OF PROPOSED RESEARCH

1. Rationale Briefly describe the purpose and background rationale for the proposed project, as well as the hypothesis(es) / research question(s) to be examined. Please describe the project in terms of phases and a time line. Research proposals that were used for funding applications or thesis proposals can be included in the accompanying documents. If they are included, please record them on the Document Checklist on page 2.

Project Steeple’s theme is to explore the idea of the presence of the church in thedigital space. There is opportunity for such a project because currently the church’spresence in the online world is dismal, confusing, and fragmented. Therefore, thebeauty of the church is lost. The challenge is to re-imagine the church’s presence inthe digital space by conveying the wonder and beauty of the Christian faith in acreative and visual manner. Countering the critical lens through which the church ismost commonly viewed by society, the purpose of Project Steeple is to motivateyoung adults to seek out true community and fellowship locally by identifying,informing, and illuminating the beauty of the Christian church in their city. ThroughProject Steeple, we hope to also promote unity in the Christian church by bringing alldenominations together under one digital roof and illuminating beauty in each one.

65

7

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

2. Methods Check all of the procedures or methods involved in this course research.

Questionnaire/survey (mail, email/web) Questionnaire (in person) Interview(s) (telephone, Skype) Interview(s) (in person) Secondary Data Computer-administered tasks Ethnography/Documentation Observational Field Notes Oral History

Focus Groups Journals/Diaries/Personal Correspondence Photo/audio/video recording Unobtrusive observations Non-invasive physical measurement Participatory Design (probe, co-creation, storytelling) Other (specify below)

Describe sequentially the methods involved in this study and all procedures in which the research participants will be involved (paper and pencil tasks, interviews, questionnaires, physical assessments, physiological tests, time requirements, etc.). Please provide copies of any questionnaires, interview guides, or other instruments that have been generated for this research project. Include them on the Document Checklist that is found on page 2 of this application form.

��

· Interview in personParticipants will be Church administrators or leaders who will be interviewed in a

30 minute questionnaire. Questions dealing with forms of communications, andopinion towards the idea of unity and community. During this process,photo/audio/video recording may occur.[refer to Interview Guide for more information]

· Ethnography/DocumentationThe two of us will be heading to various churches to document the beauty within

each church. During this process, a guest researcher may come along, and use ourguest researcher guide to document their observations.[refer to Guest Researcher Guide for more information]

8

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

3. Professional Expertise/Qualifications:

Do any of the procedures require professional expertise or recognized qualifications (e.g., first aid certification, registration as a clinical psychologist, or counseling certification)?

Yes No

If YES, describe if any members of the research team have the professional expertise or recognized qualifications required or if professional expertise or recognized qualifications will be sought elsewhere?

67

9

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

SECTION E – PROPOSED RISK / BENEFIT RATIO

1. Participants Describe the number and demographics of the participants that will be involved in this course work. The TCPS2 (2010) specifically cautions against research design and recruitment that contributes to the exclusion of groups from research on the basis of criteria such as their ability, age, gender, and cultural identity. Therefore, exclusion of specific groups (like children, elders, pregnant women, disabled people) needs to be justified. If it is not obvious, please explain the rationale for any specific inclusion or exclusion criteria.

2. Recruitment

Describe how participant recruitment will be administered in this research project. Describe how and from what sources the participants will be recruited, including any relationship between the investigator(s), sponsor(s) and participant(s) (e.g., family member, instructor-student; manager-employee). Include any recruitment tools including posters and invitations. List them in the Documents Checklist on page 2 of this application.

· Church leaders and administrators· Guest Researchers (Young adults,18-29 yrs old)· Church attendees (Young adults, 18-29 yrs old)

· Church leaders and administratorsThrough personal contact or email/phone

· Guest Researchers (Young adults,18-29 yrs old)Through personal contact

· Church attendees (Young adults, 18-29 yrs old)Through personal contact

10

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

3. Incentives and Coercion Describe any compensation or incentives to participation that will be used in research during this course. If the researcher is in a position of power over the participant, as with Faculty Member’s whose students are participants in his/her study, there is the potential that the participants will feel an obligation to participate to ensure the Faculty Member’s favourable perception of their performance as students. Explain how the researchers can mitigate the risk of this kind of undue participant coercion in this study.

4. Known risks to participation Is the probability and magnitude of possible harm implied by participation in this research greater than the possibility of harm encountered by participants in aspects of their everyday life that is related to the area of this research?

Yes No If yes, describe those probable risks of harm. Are they:

Physical (including bodily contact with participants, physical stress, or administration of external substances)? Psychological (including participants feeling demeaned, embarrassed, worried, upset, or emotional stress)? Social (including possible loss of status, privacy, and / or reputation for participants)? Is deception involved in the research design?

Describe the probability and magnitude of the risks of harm listed above. Describe how the research team will mitigate these risks. Explain why less risky approaches cannot be used.

N/A

N/A

69

11

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

5. Known benefits to participation

Discuss any potential direct benefits to the participants from their involvement in the project(s). Comment on the (potential) benefits to the scientific community/society that would justify involvement of participants in this research.

N/A

12

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

SECTION E – CONSENT AND WITHDRAWAL PROCESS

1. Informed Consent Process A process that ensures the voluntary, informed and ongoing consent of participants in research involving humans is at the core of an ethical research practice. The characteristics of an ethical informed consent process are outlined in the “ECUAD Informed Consent Checklist”. The ECU-REB also provides a Template Informed Consent Form and Template Media Release Agreement. Will the researchers in this course-based research be using the ECU-REB checklist or template agreements in their informed consent process?

Yes No If no, explain the rationale and details of the informed consent processes that will be used. Include all of the Informed consent materials (forms, scripts, media releases, etc.) and list them in the Documents Checklist on page 2. If yes, include Informed consent materials (forms, scripts, media releases, etc.) in the way that they will be presented to the participants (i.e. modified with the project name, the researchers’ names, project descriptions, etc.). List them in the Document Checklist on page 2.

2. Capacity

The TCPS2 explains “capacity” as “The ability of prospective or actual participants to understand relevant information presented about a research project, and to appreciate the potential consequences of their decision to participate or not participant” (Chapter 3). It is recognized that capacity might not be constant in the case of people with impairments (like dementia) or children (who might have variable capacity to understand). Further, the TCPS2 recognizes that individuals who lack capacity should not be excluded from research. Instead researchers should aim to include them, while protecting their interests. Describe the ways, other than those described in the Informed Consent Template, that researchers will accommodate conditions of limited or variable capacity in research participants?

[refer to Consent form and Media Release form attached][Located in Design Brief p. 56-60]

N/A

71

13

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

3. Disclosure and feedback to Participants Explain how feedback/ information will be provided to the participants after their participation in the project(s). Explain any restrictions to disclosure of the results of the research.

4. Withdrawal Process

According to TCPS2 Article 3.1, voluntary consent requires that the participants understand their right to withdraw their consent from the research at any time. According to the BC Privacy Act, the use of identifiable materials (portraits, names of others) without consent is an actionable violation of privacy. For this reason, participants have the right to withdraw identifiable materials from the data or research results at anytime. Explain how the participants’ right to withdraw is ensured through the informed consent process, and in the way data and research results are stored.

[refer to Consent form and Media release form attached][Located in Design Brief p. 56-60]

[refer to Consent form and Media release form attached][Located in Design Brief p. 56-60]

14

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

SECTION F – CONFIDENTIALITY AND SECURITY According to the TCPS2 (2010), it is the obligation and ethical duty of the researcher and partnering organizations to safeguard entrusted private information. “The ethical duty of confidentiality includes obligations to protect information from unauthorized access, use, disclosure, modification, loss or theft. Fulfilling the ethical duty of confidentiality is essential to the trust relationship between researcher and participants, and to the integrity of the research project.” (Chapter 5) Researchers collect, use and share different types of information. Check the categories from the TCPS2 of information gathering and storage, which will be used in this research project (check all that apply):

Directly identified information – the information (data) will identify specific participants through direct identifiers like name, address, social insurance number, personal health number. Indirectly identifying information – the information (data) can reasonably be expected to identify specific participants through a combination of indirect identifiers like date of birth, place of residence, etc. Coded Information – direct identifiers are removed from the information (data) and replaced with a code. There exists a possibility that with access to the code, it may be possible to re-identify specific participants. Anonymized Information – the information (data) is irrevocably stripped of direct identifiers, a code is not kept to allow for future re-linkage, and risk of re-identification of individuals is low or very low. Anonymous information – the information (data) never has identifiers associated with it (e.g. anonymous surveys) and risk of identification of individuals is low or very low.

1. Directly or Indirectly Identified Information If “Directly identified information” or “Indirectly identifying information” from the above list is checked, provide a description of which identifiers will be kept and a comprehensive rational for why retention of this information is required. Explain in detail how the information (including the consent and release forms, photographs, video and other recordings) will be securely collected and stored, including who will have access to it before the conclusion of the course.

[refer to Consent form and Media release form attached][Located in Design Brief p. 56-60]

73

15

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

SECTION G – STORAGE AND SECONDARY USE OF DATA

Emily Carr University Procedure 5.1.1 “Integrity in Research and Scholarship” states,

“A complete set of all original research data must be retained by the principal researcher for a period of five (5) years from the date of publication of results based on the data. All collaborators must have free access to the relevant data at all times, and authorization to copy may not be withheld by any team member without valid reason. In no instance should primary data be destroyed while investigators, colleagues or readers of published results may raise questions requiring reference to original data.”

1. Storage and access within the University

The ECU-REB Office will securely store and make available to the researchers all confidential documents and information (data) collected during the research projects from the time of the conclusion of the course until 5 years have passed, unless the researchers provide evidence of an alternative plan for storage and retrieval. If there is an alternate plan for long-term information storage and retrieval of information (data) from the course-based research projects, describe it in detail here.

2. Storage and access to data outside of the University

Will any of the information (data) be made available to researchers outside of the university? Yes No Describe in detail what information will be released, to whom, where they will store it, and any other details of the transfer. If this is an external transfer, include a letter of agreement or transfer agreement with this application and include it in the Document Checklist on page 2. Explain how participants will be given the opportunity to consent to this secondary use of their contributions.

N/A

The collected information will be shared with Ronna Chisholm. [Refer to Letter ofUnderstanding attached]. [Located in Design Brief p. 52-54]

16

ECU-REB PROJECT-BASED APPLICATION

Permission to adapt form granted by OCAD University’s Research Ethics Office, and Behavioural Research Ethics Board, UBC

SECTION H – MONITORING OF RESEARCH AND SERIOUS ADVERSE EVENTS (SAE) In accordance with Emily Carr University Procedure 5.1.2 “Procedure for Research Involving Humans”, the ECU-REB continues to monitor research after the application has been approved:

“1. The REB will maintain a continuing interest in the research after the project has undergone ethical approval. The REB will be available for additional advice, if requested. 2. If a change in the research procedures is contemplated, the principal investigator(s) will immediately submit an amended proposal to the REB for review. 3. An on-going status report on the research must be submitted to the REB by the principal investigator(s) annually, or as required by the REB. 4. A report must be submitted by the principal investigator(s) to the REB when a project is completed.”

1. ECU-REB Monitoring

Is it expected that this project will require additional monitoring, beyond the minimum yearly requirement?

Yes No If yes, describe in detail below.

2. Anticipated Additional Research

Is it expected that any of the research described in this application will continue beyond the conclusion of this project?

Yes No If yes, describe in detail below. Changes to the scope of the research can be reported to the ECU-REB at anytime.

Serious adverse events (unanticipated negative consequences or results affecting participants) must be reported to the ECU-REB [email protected] and the Director, Office of Research & Industry Liaison [email protected] as soon as possible.

75

PROJECT-BASED APPLICANT DECLARATION

EMILY CARR UNIVERSITY RESEARCH ETHICS BOARD (ECU-REB) PROJECT-BASED RESEARCH APPLICATION - APPLICANT DECLARATION

Each of the research investigators listed on the Project-Based Application is required to sign and print a copy of this form to complete the application.

Please indicate that you have read and fully understand the following research ethics obligations by checking the box beside each statement.

(All Investigators) I have read the Emily Carr University Policy and Procedures 5.1 – 5. 2.1. I will ensure that all participant research activities that are administered in this project will meet these Emily Carr University standards and any other legislation or professional codes of conduct that may apply. (All Investigators) I have completed the TCPS2:CORE (Course on Research Ethics) that is found here http://www.pre.ethics.gc.ca/eng/education/tutorial-didacticiel/ . Certificates of completion are included in the application and noted on the Document Checklist (page 2 of the application). (All Investigators) I will comply with all of the provisions for confidentiality and security that are outlined in this application. I will comply with the maintenance and storage of the data and results generated in this project so that the privacy and property rights of all involved are lawfully protected. (All Investigators) During the course of the research, I will inform the ECU-REB of any changes to participant research in this project or any incidents of adverse effects relating to the participant research covered by this application. (Principal Student Investigator) I will ensure that a request for renewal of this application is submittedif the research continues beyond the expected date of completion. (Principal Student Investigator) At the completion of the project, I will assemble all of the documents including the signed consent forms and media release forms, data sets, completion form, and any other pertinent documents including correspondence of adverse effects. I will submit this package to the Emily Carr University Research Ethics Board Office for secure filing for five (5) years, in compliance with Emily Carr Procedure “5.1.1 Integrity in Research and Scholarship”. Alternatively, I will supply accurate information to the ECU-REB office of the location of these documents during the five (5) year period. I understand that this evidence needs to be available to the ECU-REB before any subsequent ECU-REB applications from any of the researchers involved in this application can be processed. (Principal Investigator) I agree to provide the proper supervision of a graduate student engaged in her/his thesis project to ensure that the rights and welfare of all human participants are protected. (Principal Investigator) I take full responsibility for ensuring that all other investigators involved in this research follow the protocol as outlined in this application.

PRINT NAME SIGNATURE Designation (check) Principal Investigator

(Faculty Member) Principal Student Investigator (if applicable) Co-Investigator

(ECU-REB Use Only) ► File #:

PROJECT TITLE: Project Steeple

(J.4) | Project Application Declaration

PROJECT-BASED APPLICANT DECLARATION

EMILY CARR UNIVERSITY RESEARCH ETHICS BOARD (ECU-REB) PROJECT-BASED RESEARCH APPLICATION - APPLICANT DECLARATION

Each of the research investigators listed on the Project-Based Application is required to sign and print a copy of this form to complete the application.

Please indicate that you have read and fully understand the following research ethics obligations by checking the box beside each statement.

(All Investigators) I have read the Emily Carr University Policy and Procedures 5.1 – 5. 2.1. I will ensure that all participant research activities that are administered in this project will meet these Emily Carr University standards and any other legislation or professional codes of conduct that may apply. (All Investigators) I have completed the TCPS2:CORE (Course on Research Ethics) that is found here http://www.pre.ethics.gc.ca/eng/education/tutorial-didacticiel/ . Certificates of completion are included in the application and noted on the Document Checklist (page 2 of the application). (All Investigators) I will comply with all of the provisions for confidentiality and security that are outlined in this application. I will comply with the maintenance and storage of the data and results generated in this project so that the privacy and property rights of all involved are lawfully protected. (All Investigators) During the course of the research, I will inform the ECU-REB of any changes to participant research in this project or any incidents of adverse effects relating to the participant research covered by this application. (Principal Student Investigator) I will ensure that a request for renewal of this application is submittedif the research continues beyond the expected date of completion. (Principal Student Investigator) At the completion of the project, I will assemble all of the documents including the signed consent forms and media release forms, data sets, completion form, and any other pertinent documents including correspondence of adverse effects. I will submit this package to the Emily Carr University Research Ethics Board Office for secure filing for five (5) years, in compliance with Emily Carr Procedure “5.1.1 Integrity in Research and Scholarship”. Alternatively, I will supply accurate information to the ECU-REB office of the location of these documents during the five (5) year period. I understand that this evidence needs to be available to the ECU-REB before any subsequent ECU-REB applications from any of the researchers involved in this application can be processed. (Principal Investigator) I agree to provide the proper supervision of a graduate student engaged in her/his thesis project to ensure that the rights and welfare of all human participants are protected. (Principal Investigator) I take full responsibility for ensuring that all other investigators involved in this research follow the protocol as outlined in this application.

PRINT NAME SIGNATURE Designation (check) Principal Investigator

(Faculty Member) Principal Student Investigator (if applicable) Co-Investigator

(ECU-REB Use Only) ► File #:

PROJECT TITLE: Project Steeple

77

(J.5) | Ethics Certificate

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