Design Lab approach to redefining the Student Experience
-
Upload
design-lab -
Category
Education
-
view
83 -
download
1
description
Transcript of Design Lab approach to redefining the Student Experience
![Page 1: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/1.jpg)
Design Lab Opt-in Co-curricular Service
• “What do you see are the key challenge (be they related to people, process or technology) in capturing & recognizing co-curricular activity and how do you envision it would add value to the UOW student experience?”
from ASD Project Manager Interview Pitch
![Page 2: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/2.jpg)
• Institution• Students
Challenges
• Survey the Environment
• Develop a Road MapVision
• Create a Benchmark• Deliver Graduate
OutcomesValue
![Page 3: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/3.jpg)
Institutional Perspective
People• Extra-curricular engagement• Individuals
Process• Co-curricular activities • Institution
Technology• Facilities • Infrastructure
![Page 4: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/4.jpg)
Curent Perspective – Business Services Model
Map the Opportunities
Explore the Offerings
Develop a Co-curricular Road Map
![Page 5: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/5.jpg)
Current Perspective – Client Services Model
Define the experience publicly
Track the outcomes
Reward the participants
![Page 6: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/6.jpg)
Current Student Experience – Fragmented
Activit
y
Activity
Activity
Activity
![Page 7: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/7.jpg)
The Key Challenges 1. What is the UOW Student Experience?
2. Life Skills / Learning Skills
3. Information Rich / Knowledge Poor
4. “Connected” / Not Connected
![Page 8: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/8.jpg)
1. What is the UOW Student Experience?• Multi-variable / Complex• Difficult / Different• Fragmented / Judgment• Extra-curricular / Supplementary
2. Life Skills / Learning Skills
3. Information Rich / Knowledge Poor
4. “Connected” / Not Connected
![Page 9: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/9.jpg)
Define the Experience
Pertaining to activities contributing to the academic learning experience; especially activities that provide students with opportunities to learn and develop skills through active participation.
Co-curricular activities and programs may be led by faculty or staff, or by students themselves, but they must have :
1.stated goals and; 2.measured outcomes.
![Page 10: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/10.jpg)
1. What is the UOW Student Experience?
2. Life Skills / Learning Skills• Academics see the learning challenges and the
need to teach ‘knowledge’• Students see the life challenges and the need to
master ‘skills’• Some of the biggest problems facing students
(and the reason many drop out) are not related to knowledge and learning
• Students go outside to seek help and are further disconnected from UOW3. Information Rich / Knowledge Poor
4. “Connected” / Not Connected
![Page 11: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/11.jpg)
2. Life Skills / Learning Skills
1st Year
2nd Year
3rd Year
![Page 12: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/12.jpg)
1. What is the UOW Student Experience?
2. Life Skills / Learning Skills
3. Information Rich / Knowledge Poor• Students have unprecedented access to
information • Students use technology to access
information• Positive aspects (such as ability to acquire
knowledge fr0m diverse sources regardless of location)
• Negative aspects (often not able to assess the quality of information that is provided to them)
4. “Connected” / Not Connected
![Page 13: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/13.jpg)
3. Information Rich / Knowledge Poor
People
Process
Technology
![Page 14: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/14.jpg)
1. What is the UOW Student Experience?
2. Life Skills / Learning Skills
3. Information Rich / Knowledge Poor
4. “Connected” / Not Connected • Students use technology to build and
engage in social networks• Positive aspects (such as sense of
‘belonging’ to a group)• Negative aspects (increased connectedness
online often means reduced connectedness in the real world)
![Page 15: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/15.jpg)
4. “Connected” / Not Connected
Define
Track
Reward
![Page 16: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/16.jpg)
What Design Lab will do
6. Reward the Participants
5. Develop a Road Map 4. Track the Outcomes
3. Explore the Opportunities
2. Map the Offerings
1. Define the Experience
![Page 17: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/17.jpg)
1. Define the Experience “ People doing stuff of value ”
Activities
Stated Goals
(Institutional Value)
Graduate
Outcomes
Measured Outcomes (Individual Value)
![Page 18: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/18.jpg)
2. Map the Offerings
Activity
Activity
Activity
![Page 19: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/19.jpg)
3. Explore the Opportunities
People
Process
Technology
![Page 20: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/20.jpg)
4. Track the outcomes
Define
Track
Reward
![Page 21: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/21.jpg)
5. Develop a Road Map
1st Year
2nd Year
3rd Year
![Page 22: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/22.jpg)
6. Reward the participants
Life Skills
Social Skills
Employment Skills
![Page 23: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/23.jpg)
Create the UOW Student Experience
“ People doing stuff of value ”
Activities
Institutional Value
Graduate
Outcomes
Individual Value
![Page 24: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/24.jpg)
Branding
The Map
• Truth
The Vehicl
e
• Difference
The Journe
y• Create
![Page 25: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/25.jpg)
Create the UOW Student Experience
“ People doing stuff of value ”
Activities
Institutional Value
Graduate
Outcomes
Individual Value
![Page 26: Design Lab approach to redefining the Student Experience](https://reader035.fdocuments.in/reader035/viewer/2022081401/558c995bd8b42a63018b459d/html5/thumbnails/26.jpg)
Graduate Outcomes
Establish Value
Develop Value
Demonstrate Value