DESIGN DOCUMENT

Table of Contents

Introduction ......................................................................................... 3

Learner Analysis .................................................................................. 4

Context Analysis ................................................................................. 5

Objectives/Assessments .................................................................. 5

Course Map ........................................................................................... 7

Storyboard ............................................................................................ 8

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INTRODUCTION

BackgroundAlmost Elton John and the Rocket Band is an Atlanta-based, nationally-touring tribute band that performs the music of Elton John. The show covers material from Elton John’s entire 40-plus year career. Craig A. Mey-er, owner of Meyer Entertainment Group, plays the part of “Almost Elton John”, putting on a musical-theatre style show, complete with costume changes, elaborate lighting effects, and audience participation.

Nature of ProjectThe show is performed by a live band, including background singers, and travels all over the country. It has been determined that management of the band, which is headed by Mr. Meyer, would benefit greatly from an Orientation Program for anyone hired into the band. The responsibilities of band members vary in terms of the musical roles they play. However, there are many other aspects of band membership that everyone is required to understand and follow.

The Orientation Program will acquaint members (current members and new to-be hired members) with all of the protocols complicit with band membership. These include (but are not limited):

• Membership contract• Rehearsal schedules and expectations• Travel guidelines and tips (air travel, road travel, lodging, etc.)• Electronic correspondence expectations• Day of the show (arrival, load-in, soundcheck, performance, load-out)• Miscellaneous

FormatThe orientation will be developed in an interactive slideshow format (Captivate). The presentation will in-clude video messages, slides describing member responsilibities, and links to articles, documents, and other web resources. The presentation will conclude with a quiz to assess the new member’s understanding of his or her new responsilbilities with the organization.

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OutlineI. Introduction to the Organization (Almost Elton John and the Rocket Band, part of Meyer Entertainment Group). This will include a description of the band, it’s mission statement, and vision.

II. Description of the Contract. Every band member and member of the organization is bound by a contract, which he or she will read and sign upon employment. This document explicitly describes many of the re-sponsibilities of the contractor. These will be discussed in detail throughout the presentation.

III. Code of Conduct. This section will describe acceptable and unacceptable behaviors.

IV. Rehearsal and Performance Schedules.

V. Travel Tips and Guidelines.

VI. Day of the Show.

LEARNER ANALYSISCharacteristics of the LearnersAll of the learners will be between the ages of 20 and 55. Each student will have some professional or semi-professional experience in the music or theatre industry. Learners all have a background in either play-ing a musical instrument in a live setting, or in singing in a live setting.

Prior Knowledge of the Topic AreaThe experience level of the learners can vary drastically, depending on the nature of their work background. Most of the musicians hired into the band have a background in either: playing with live rock bands, or working in musical theatre and/or dramatic productions. These two backgrounds are quite distinct from each other, and bring with them very unique experiences. At the very least, all of the musicians will be ac-quainted with performance of live music in front of an audience.

MotivationThe motivation of learners can vary greatly depending upon their professional and work experience. Most of the learners working with the group are professional musicians who work as subcontractors, and thus are not usually working full-time jobs in any one particular location or field. Many are music teachers, church musicians, actors, studio musicians, and singers who work in theatrical productions.

Oftentimes, a contract musician will approach being employed with a group as “just a gig”. Their motivation for learning and adapting to the culture of a group can vary depending on their own personal level of pro-fessionalism. Many are highly motivated based on this level of professionalism. In either case, most profes-sionals are at the very least motivated to simply do a good job and fulfill their contract with the group.

Education and Ability LevelsEducational background can vary considerably, though given the typical age range, almost all are at least high-school educated. Most, if not all, have a college degree, or higher, oftentimes in a music-related field, such as music performance, drama, music business, music theory, jazz, or some other related field. Ability levels will range from semi-professional musician, to full-time professional musician.

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CONTEXT ANALYSISThe training is developed as an online orientation course. It may be taken anywhere the student has access to a computer and internet access, and should be accessible through mobile tablet devices (i.e. iPad). The course can be accessed through a weblink provided by the client (i.e. bandleader), who will provide the weblink to new band hires upon employment. The course will be presented as one part orientation, one part handbook, and one part “best practices” guide. It will explain the expectations that the organization has of the new employee, and some practical step-by-step rules for how to meet those expectations. This informa-tion will be augmented by video introductions to each section, light-hearted anecdotes about the “dos and don’ts” of being in the band, and some online resources (i.e. webpages, a list of suggested apps, etc.) that will help guide the learner along the process.

The orientation will be administered after the learner has been hired into the organization. It is assumed that the learner has met other requisites for employment, as deemed by the client, so the orientation program is not a screening test for determining whether or not hire them. Completion of the orientation will be re-quired by all new employees.

After initial completion of the orientation program, it will remain available as a guide for future reference.

OBJECTIVES / ASSESSMENTThe orientation program is designed to prepare new employees for what to expect now that they are mem-bers of The Rocket Band.

In this orientation, the student will learn:• the background of the organization, it’s mission, and it’s vision• what is expected of him/her, and what they will be contracted for• how to read and fill out a rider• the “best practices” of the organization• travel guidelines and tips• protocols for rehearsals, load-ins, sound checks, and performances

The presentation will be divided into six units:1. Introduction2. Contract and Rider3. Code of Conduct4. Rehearsal and Performance Schedule5. Travel Tips and Guidelines6. Day of Show

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UNIT OBJECTIVESUnit 1 ObjectiveSWBAT describe history, mission, and vision of the organizationAssessment

Unit 2 ObjectiveSWBAT complete a contract and rider.Assessment

Unit 3 ObjectiveSWBAT demonstrate appropriate behavior becoming of a member of theorganization.Assessment

Unit 4 ObjectiveSWBAT show up to organizational engagements on time and prepared to work.Assessment

Unit 5 ObjectiveSWBAT prepare for travel.Assessment

Unit 6 ObjectiveAt the end of the training, SWBAT demonstrate professionalism and excitementin their performance.Assessment

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COURSE MAP

COURSE MAPBAND ORIENTATION AND HANDBOOK FOR

ALMOST ELTON JOHN AND THE ROCKET BAND

Welcome andIntroduction toOrganization

Chapter 1:Description of

Contract and Rider

Chapter 2:Description of Code of

Conduct/Corporate Culture

Chapter 3:Description of Rehearsals and

Performances

Chapter 4:Travel Tips and Guidelines

Chapter 5:Day of the Show

Assessment and Resources

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STORYBOARD

AEJ ORIENTATION STORYBOARD

SLIDE 1 – Almost Elton John Band Orientation – NO V/O

SLIDE 2 – Welcome to the Rocket Band – VIDEO

SLIDE 3 – Introduction

Introduction

Welcome to The Almost Elton John and the Rocket Band Orientation program. This training module will

introduce you to the Rocket Band organization, and will act as a resource to you as you begin your

journey as a member of the band. In this training you will learn:

• Background of the organization, it’s mission statement, and it’s vision• Contracts and riders• Code of Conduct and Corporate Culture• Rehearsals and Performances• Travel Tips and Guidelines• Day of the Show

To advance to the next slide, use the navigation bar in the lower left hand corner of the screen.

SLIDE 4 – Introduction – VIDEO

SLIDE 5 – Background

Background

Almost Elton John and the Rocket Band is the brainchild of Craig A. Meyer. Craig is a veteran actor and

performer, with a career spanning over 30 years of stage experience.

On Broadway, Meyer created the role of Clinton Badger in MGM’s classic Meet Me In St Louis and

toured nationally in Cats as Skimbleshanks, The Red Caboose in Starlight Express, and Mike Nulty in

Irving Berlin’s White Christmas.

Craig has worked with Alan Menken on Disney's Aladdin, and with Tim Rice and Elton John on The Lion

King. Other television and film appearances include guest starring roles on "Necessary Roughness," "Will

& Grace," "Good Morning Miami," "Family Law," "General Hospital," and Fernwood 2Nite." Film credits

include Leatherehads with George Clooney and Renee Zellweger, Joyful Noise with Dolly Parton and

Queen Latifah, and his latest project ID Theif with Jason Bateman and Melissa McCarthy.

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In music, Meyer has toured internationally and recorded with music legends Barry Manilow and Frankie

Valli, and has headlined for Princess Cruises around the world.

On the advise of friends and colleagues, Craig started working as Almost Elton John in 2009, performing

at festivals and on cruise ships. Later, in 2011, the first live full-band performance took place, and thus

the beginning of Almost Elton John and The Rocket Band.

SLIDE 6 – Mission Statement

Mission Statement

In short, the mission statement of Almost Elton John and the Rocket Band is celebrate the career and

song catalog of Sir Elton John. Songs in the Rocket Band setlist include “Bennie and the Jets”,

“Philadelphia Freedom”, “Crocodile Rock”, “Goodbye Yellow Brick Road”, “Candle in the Wind”, and

many, many more.

SLIDE 7 – Vision

Vision

The vision of the group is to continue to improve it’s tribute to Elton John by expanding into new

markets and musical opportunities. One example of this expansion would be doing more concerts with

symphony orchestras (i.e. Palm Desert Symphony). Another would be double-billing the show as “Piano

Men: the Music of Elton John and Billy Joel”.

SLIDE 8 – Description of Contracts and Riders – VIDEO

SLIDE 9 – Contracts

Contracts and Riders

Contracts

As a member of the Rocket Band, you signed a contract. This document describes your legal

responsibilities to Meyer Entertainment Group. It covers the following:

• Term of Contract• Duties and Responsibilities• Compensation• Travel and Accommodations• Backline and Equipment• Termination and Cancellation• Force Majeure• Independent Contractor

You can find a sample contract by clicking the link below.

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Please remember that you are beholden to the terms of the contract, and failure to comply with it’s

terms could result in termination.

SLIDE 10 – Production Riders

Production Riders

Production riders is a contract between the Organization and the Client, or whomever contracts the

band for an engagement. Much of the verbiage of the production rider doesn’t necessarily concern

members of the band directly, as it is intended for the Client to be prepared for all of the bands needs

during the course of their performance.

That said, there are items in the production rider that do band members of the band, such as the

backline and equipment clause. Also, if you have certain dietary constraints (i.e. vegetarians or vegans),

or if you require other accommodations in your hotel room or in the dressing room, these items should

be detailed in the Production Rider. Please review the production rider carefully to ensure that it covers

any needs that you might have. If you have needs that are not covered in production rider, be sure to

contact Craig to ensure that they can be accommodated.

• Items covered in the production rider include:• Advertisement and Billing of the Act• Payment• Complimentary Tickets• Facilities• Scheduling• Dressing Rooms• Hospitality• Merchandising• Box Office Provisions• Lodging and Transportation• Promotions• Reproduction• Control of Production• Security• Insurance and Liability• Permits, Licenses, and Taxes• International Bookings

SLIDE 11 – Production Riders (continued)

• Sound System Specifications (i.e. mixing console, effects, speakers, etc.)

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• Backline Specifications (i.e. keyboards, amplifiers, guitars, drum hardware, etc.)• Stage Plot• Lighting• Power Accomodations

You can find a sample contract by clicking the link below.

SLIDE 12 – Band Schedule and Itinerary

Band Schedule and Itinerary

A few weeks before upcoming band engagements and concerts, you will receive an email containing a

schedule and itinerary outlining:

• Upcoming show dates• Date of departure• Date of performance• Date of Return• Pay• Per diem• Flight and travel Arrangements

This document will require a signature. You should sign it and send it back to management as soon as

possible.

You can find a sample itinerary by clicking the link below.

SLIDE 13 – Code of Conduct and Corporate Culture – VIDEO

Code of Conduct and Corporate Culture

Perhaps the most important aspect of working with the Rocket Band is understanding how to interact

with others in the organization. The Rocket Band is a fairly small group, so the “corporate culture” is

very much like a family: very close-knit and sociable.

Even so, there is very basic code of conduct that, while easy to follow, is often overlooked by others who

have worked with the Rocket Band.

SLIDE 14 – “Dos and Don'ts” – VIDEO

Play the short video clips below to hear some simple “dos and don’ts” for being in the Rocket Band.

SLIDE 15 – What do you want new employees to know about what it means to be a part of the Rocket

Band?

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Craig values highly the relationships of the individuals in the Rocket Band. When asked “what do you

want new employees to know about what it means to be a member of the Rocket Band”, this is what he

had to say:

In particular, Craig is very interested in building meaning into the lives people who work with him. Also,

the Rocket Band is very much a family. Understanding this is critical to working well with the band.

Listen to the interview below to hear his thoughts on the corporate culture of the group.

SLIDE 16 – How would you describe the ideal employee?

How would you describe the ideal employee?

They must have the talent to fill the position. They must be able to thrive in the corporate culture of the

band. They should be somebody who understands that, as the band leader, Craig wants to invest in

them, and they them succeed in their pursuits. Does this person make my life better or worse? This

person should be someone who makes the group look good, sound good, and feel good. And they

should be someone that wants to spend time with and hang out with other in the band, understanding

that it is a family.

Listen to the interview below to hear Craig’s thoughts on the ideal employee.

SLIDE 17 – What are the biggest problems with past employees?

What are some of the biggest problems with past employees?

Many musician’s who’ve been hired in the past either couldn’t play their instrument very well, or

haven’t learned the material. Many others had no functional ability to read sheet music, which is a

critical skill for members of the band. Some other past members had a bad attitude, making it difficult to

work with them. Other’s were interested only in furthering their own agenda, not thinking about the

mission and vision of the group itself. Some other members have broken trust in some way, either by

failing to fulfill their contract, or by going back on their word in some way.

Listen to the interview below to hear what some Craig’s biggest problems were with past employees.

SLIDE 18 – “How to Play in Someone Else’s Band”

Much of what band membership entails is no different than what you’d find in any other professional

work environment. Using your common sense is always useful. However, for those individuals not used

to working as a sideman in a rock and roll band can find much of the protocol a bit foreign.

To help explain further what is expected of those working as a sideman in a band, please read “How to

Play in Someone Else’s Band” at the link below. This article was written by Danny Barnes, a seasoned

session musician and sideman who boasts a 30+ year career as a guitarist and banjo player. You can find

out more about Danny at dannybarnes.com.

SLIDE 19 – Rehearsal and Performance Schedules – VIDEO

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SLIDE 20 – Rehearsal and Performance Schedules

Google Calendar

Regular rehearsals are at the heart of any successful music group. The Rocket Band is no different, and

schedules regular rehearsal dates ahead of all upcoming performances.

Upcoming rehearsal and performance dates are announced through email, and then posted on a Google

Calendar created for Meyer Entertainment Group. These postings will indicate the date, time, and

location of the rehearsals and performances. In the event that the rehearsals are paid (which is rarely

the case, but does happen), that information will be included in email.

If you have any schedule conflicts with any band rehearsals or performances, please be sure to contact

Craig as soon as possible to make the appropriate arrangements.

SLIDE 21 – Rehearsal Protocols

General Rules

Protocol for rehearsals is largely self-explanatory. First and foremost, be sure to show up prepared,

knowing the material and having a functional understanding of your parts. Make an effort to show up at

least 10 minutes before the scheduled rehearsal. If you require an equipment setup (such as for a

keyboard setup or drumkit), please show up at least 30 minutes before the scheduled rehearsal to avoid

any delays. Be sure to bring all instruments or accessories that you’ll need for a rehearsal, such as music

stands and guitar cables, as very few of these items will be available at the rehearsal site. Make sure you

bring all of your sheet music; the band leader will not have duplicates immediately available. It is also

wise to bring light snacks and refreshments in the unlikely event that the rehearsal runs over time.

An optional requirement…..corny jokes are always appreciated!

SLIDE 22 – Travel Tips and Guidelines – VIDEO

Travel Tips and Guidelines

Most of the work that the Rocket Band does requires air travel. Below are some helpful tips on how to

prepare for travelling with the band.

SLIDE 23 – Email Confirmation

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In the weeks preceding a travel date, you will receive an email detailing your travel arrangements. This

email is essentially a receipt for your airplane ticket, and includes the dates and times of departure and

arrival. Please save this email for future reference, and be sure to send a confirmation email reply upon

receipt of the email.

SLIDE 24 – Travel Tips

Days of travel can be exciting and exhausting experiences for the Rocket Band. It involves negotiating

drop-off points, luggage checks, security gates, van rentals, and hotels. Follow these guidelines to help

make travel a smooth and enjoyable experience for you and everyone else on the team.

Airport Meetup and Luggage Check

On the day of air travel, band members are encouraged to meet together at the Delta Sky Priority desk

in the South Terminal of the Atlanta Airport. Craig will contact everyone via email to confirm the

appointed time to meet for checking luggage. Please make an effort to be at the Sky Priority desk 10

minute prior to the scheduled meeting time.

One reason for this meeting point is to “assemble the troops”, and to reinforce a sense of community in

the group. Also, due to Craig’s Delta Medallion Status, he is able to check everybody’s luggage in at no

cost. Should you need to check luggage yourself, be sure to save your receipt so that he can reimburse

you later.

Luggage

Before you arrive at the airport, be sure that your luggage meets the size and weight requirements for

checked luggage and carry-on luggage. If your luggage exceeds these requirements, you may incur

additional baggage fees. This information can be found on Delta’s website (delta.com).

Delta

While not all flights are through Delta Airlines, most are. Because of this, it is recommended that all

band members apply for a Delta Sky Miles account. This is a free service offered by Delta that entitles

you to frequent flyer benefits and other offers by the airline. Again this information can found on Delta’s

website.

You may also consider downloading the Delta App for your mobile device. This is a very handy tool that

allows you to view and change your seat on a flight, check-in prior to arriving at the airport, and can be

used to generate a QR code for passing through security and boarding the airplane.

Identification

Be sure to carry some form of official personal identification with you, such as a driver’s license or a

passport. You will need this in order to check your luggage and to get through security at the airport.

Travel Money

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Be sure have enough money to travel with. While per diem and hospitality services are available during

the course of the trip, you will need money for food and other items.

Attire

Wear comfortable clothing that is suitable and appropriate for air travel. Be aware of weather

conditions at the departure and arrival locations so that you can dress accordingly. Also be mindful that

your dress is a reflection of the group as a whole, so make sure you’re not dressed too provocatively.

SLIDE 25 – Travel Tips (continued)

Security

Passing through the security gate at the airport can be a harrowing experience for many travelers, so

please be ready. Remember that at the security gate you will be required to remove your shoes, belt,

and some outer garments such as sweaters and jackets, and you’ll need to remove all items from you

pockets. If you have carry-on luggage, such as a laptop bag or purse, make sure you are not carrying any

liquids, gels, firearms, knives, or weaponry of any kind. These items will be confiscated at the security

check and will not be returned. Please ensure that all of your carry-on travel items will comply with the

security standards of the airport.

Travel Snacks

It is recommended that you prepare for travel by bringing snacks with you and stay well hydrated

throughout the day. Travel days will involve a number of car or shuttle rides, in addition to waiting in

lines at the airport, and the actual flight itself. Most snacks can be passed through security, such as trail

mix and fruit. Water bottles and other liquids cannot; please do not try to bring these through security.

Road Travel

Some road travel will be required with the Rocket Band. Mostly this is involved in the commute from the

airport to hotel or venue of the engagement. These commutes usually run anywhere from 30 minutes to

2 to 3 hours, depending on the location. Please be prepared for some van travel with your bandmates!

In some cases, when flight arrangements are not cost-effective or unavailable, the band will make road

travel arrangements. These arrangements can vary in terms of distance and mode of transport,

depending on the destination. This will usually involve:

• Driving your own personal vehicle (in-town or semi-local engagement)• Carpooling• Van rental

If you are willing and able, please let Craig know if you'd like to offer your vehicle as a part of the travel

arrangements. He will reimburse you for all fuel costs.

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SLIDE 26 – Hotel

Once the group arrives at the hotel destination, Craig will check everybody in under his name (or under

Meyer Entertainment Group or Almost Elton John and the Rocket Band). Room keys will be distributed,

and band members may go to their hotel rooms.

Dining and Food Accomodations

Depending on scheduling, the group will usually dine together at a local restaurant of the group's choice.

This activity is certainly not mandatory, but socializing is always welcome and encouraged. The band will

otherwise convene next in an official capacity at Lobby Call the following day.

To help find suitable eating establishments, it is recommended that you use mobile apps such as Urban

Spoon or Yelp.

SLIDE 26 – Day of the Show – VIDEO

SLIDE 27 – Lobby Call, Load-In/Soundcheck, and Performance

The day of the show performance is broken into three main activities: Lobby Call, Load-In and

Soundcheck, and the Performance.

SLIDE 28 – Lobby Call

Lobby Call

The night before the show performance, Craig will establish a Lobby-Call meet time in order to travel to

the venue. Most venues are not within walking distance of the hotel, so a van or shuttle will take the

group to the venue. Please be sure to arrive in the lobby of the hotel 10 minutes prior to the appointed

meeting time.

Also, ensure that you have everything that you will need for the load-in and soundcheck at the venue.

This would include sheet music, guitars or other instruments, laptop computers, or anything that you

usually need for a soundcheck. In some instances, the band will not return to the hotel after soundcheck.

This will be established before Lobby Call so that you can make the proper accommodations, such as

bringing a change of clothes, make-up, hair dryers, or other items you will need for a performance.

Load-In and Soundcheck

Upon arrival at the venue, the band will load-in and prepare for soundcheck. At this time they setup

their equipment on stage and settle their other belongings in the dressing rooms. Depending on

scheduling, hospitality services at the venue will have refreshments and lunch provided. Soundcheck will

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generally last anywhere from 2 to 4 hours depending on a variety of factors, such as tuning sound to the

room, getting clear sound levels on stage, and other technical variables.

Please make sure you have everything you need on stage and in the dressing rooms. If there are items

on the Production Rider that have not been provided by the venue, contact event staff immediately.

During soundcheck, please refrain from unnecessary noise or playing, as this can distract others on stage

trying to get a good soundcheck, and prolong the process. Make sure that you pay close attention to

your own personal stage mix to ensure that it's not too loud, and that you can hear exactly what you

need to.

There will typically be no less than a 2-hour break between the end of soundcheck and curtain call. This

time can be used for rest and dinner. Band members are free to use their time as they like, provided

they are back in place at the venue 1 hour before curtain call.

Performance

Obviously, this is the most important aspect of the band's activity. And if you've gotten this far in the

process, there is probably little that needs to be discussed here. However, there are some basic things to

remember.

Play skillfully.

Be professional

Enjoy yourself!

Assessment and Resources

Please answer the following questions.

1. The mission statement of Almost Elton John and the Rocket Band is:

A. Be the best Elton John Tribute in the United States

B. Celebrate the songs and career of Elton John

C. Help introduce people to music of the 1970’s

D. Play with symphony orchestras

2. Members of the Rocket Band:

A. Are all “hired guns” and are there to just play another gig

B. Have equal billing and prominence in the Almost Elton John show

C. Aren’t very sociable because they work so hard

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D. Are like a family

3. Which of the following are acceptable behaviors for members of the band? Please select all that

apply.

• Get to the hotel and spend quiet time alone.

• Show up at least 10 minutes early to all band engagements.

• It’s okay to be difficult to deal with, as long as you’re a really good musician.

• Show up to the performance in blue jeans and make faces at the audience.

• Ask the band leader if you can have a solo number in the show.

• Ask the band leader how you can help improve a certain part of the show.

• Make silly jokes during a van ride.

• Pass out personal business cards during the intermission at a performance.

• While in flight to engagement, invite other people to a concert.

• Demand that you have your own hotel room because you have 20 years of experience in the industry.

• You have to miss a rehearsal, but you called two weeks ahead of time to let the band leader know.

• You have to miss a concert that you are under contract to perform because a better paying offer came through, but you called two weeks ahead of time to let the band leader know.

4. True or false:

Craig views his band as a group of highly-trained professionals who are in the group to simply do a job,

nothing more.

5. Complete the following sentence:

Craig is interested in creating ____________________ in the lives of those around him.

A. Careers

B. Opportunities

C. Purpose and Meaning

D. Cheesecake

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6. Contracts are:

A. Important because they obligate you to certain responsibilities with the band

B. Important because all bands have contracts

C. Negotiable and can be broken at any time with no fear of recompense or termination

D. Optional

7. During air travel, it is recommended that you:

A. Meet the band at the flight gate

B. Meet the band at the security gate

C. Meet the band at curbside dropoff

D. Meet the band at the Delta Sky Priority Desk

8. Showing up to soundcheck is:

A. Highly recommended, but not mandatory.

B. Completely optional and you can stay at the hotel if you like.

C. Mandatory for all members of the band.

D. Not necessary if you’re a backup singer because you don’t have equipment to setup.

9. Craig believes in __________________ the people he works with.

A. Challenging

B. Simply employing

C. Scrutinizing

D. Investing in

10. If you have special dietary needs, please make sure they are included in:

A. The band schedule and itinerary

B. Your per diem

C. The production rider

D. Your personal contract

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11. If you get an email from Craig requiring a time-sensitive reply:

A. It’s okay to call another band member

B. Wait about a week to get back to him

C. Reply as soon as possible.

D. Don’t respond

12. True or false: the ideal employee will make the band look good, sound good, and feel good.