Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... ·...
Transcript of Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... ·...
![Page 1: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/1.jpg)
Software Engineering for Business Information Systems (sebis) Department of Informatics Technische Universität München Boltzmannstraße 3, 85748 Garching, Germany | wwwmatthes.in.tum.de
Design and Implementation of a Workflow-based Software Solution to Support IT Project Management at Sky Deutschland AG
Jenny Cheng 05.08.2013
![Page 2: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/2.jpg)
Agenda
1. Sky Deutschland AG 2. Motivation – Problem Analysis 3. Goals 4. Method 5. IT Project Management Process 6. Conceptual Overview 7. Data Model 8. Workflows 9. Live Demo 10. Outlook
5. August 2013 Bachelor Thesis Final Presentation 2
![Page 3: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/3.jpg)
Sky Deutschland AG
§ Media company based in Unterföhring § ~ 3,4 mio. customers § ~ 2000 employees § ~ 80 employees in the IT Department § ~ 180 concurrent running IT projects at all times § ~ 200 IT projects finalized last year § 9 IT Demand Manager
5. August 2013 Bachelor Thesis Final Presentation 3
![Page 4: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/4.jpg)
Motivation – Problem Analysis
§ High number of projects running in parallel § Many media breaks within the process
§ Digital: Word, Excel, Email, SBM § Physical: Transaction Approval Form
§ No centralized information source § Redundant data storage èError-prone, limited reporting abilities, limited invoice matching abilities
5. August 2013
Bachelor Thesis Final Presentation 4
![Page 5: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/5.jpg)
Goals
§ Create a single point of truth § Give users easier access to real-time data § Eliminate the amount of media breaks § Enable collaborative working throughout the company
5. August 2013
Bachelor Thesis Final Presentation 5
![Page 6: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/6.jpg)
Method
§ Conceptual Phase § Define stakeholders, key process steps and application
requirements through interviews § Define a data structure and workflows
§ Implementation Phase: § Development using Serena Business Manager (SBM): A
software platform for process application prototyping and development
§ Consists of a composer (application development), an administrator (configurations) and a web interface (UI)
§ Post-Analysis Phase: § Analyze user acceptance of the application
5. August 2013
Bachelor Thesis Final Presentation 6
![Page 7: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/7.jpg)
IT Project Management Process
5. August 2013
Bachelor Thesis Final Presentation 7
![Page 8: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/8.jpg)
IT Project Management Process
5. August 2013
Bachelor Thesis Final Presentation 8
![Page 9: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/9.jpg)
IT Project Management Process
5. August 2013
Bachelor Thesis Final Presentation 9
![Page 10: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/10.jpg)
Conceptual Overview
5. August 2013
Bachelor Thesis Final Presentation 10
![Page 11: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/11.jpg)
Data Model
5. August 2013
Bachelor Thesis Final Presentation 11
![Page 12: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/12.jpg)
Workflow – IT Projects
5. August 2013
Bachelor Thesis Final Presentation 12
![Page 13: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/13.jpg)
Workflow - Budgets
5. August 2013
Bachelor Thesis Final Presentation 13
![Page 14: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/14.jpg)
Workflow – Transaction Approvals
5. August 2013
Bachelor Thesis Final Presentation 14
![Page 15: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/15.jpg)
Workflow – Transaction Approval Order Items
5. August 2013
Bachelor Thesis Final Presentation 15
![Page 16: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/16.jpg)
Live Demo
5. August 2013
Bachelor Thesis Final Presentation 16
![Page 17: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/17.jpg)
Outlook
§ Work collaboration with Commercial Finance § Invoice matching for IT Controlling § Extensive reporting possibilites for management § Entry point for the upcoming corporate Transaction
Approval Process
5. August 2013 Bachelor Thesis Final Presentation 17
![Page 18: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/18.jpg)
Questions?
5. August 2013 Bachelor Thesis Final Presentation 18
![Page 19: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/19.jpg)
Thank you for your attention!
5. August 2013
Bachelor Thesis Final Presentation 19
![Page 20: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/20.jpg)
Backup – IT Project Life Cycle I
![Page 21: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/21.jpg)
Backup – IT Project Life Cycle II
![Page 22: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/22.jpg)
Backup – IT Project Life Cycle III
![Page 23: Design and Implementation of a ... - sebis Public Website › file › x6itmm4ndzev › ... · Software Engineering for Business Information Systems (sebis) Department of Informatics](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cbdfa7e708231d436e83f/html5/thumbnails/23.jpg)
Backup – Release Workflow
5. August 2013 Bachelor Thesis Final Presentation 23