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Department of Immigration

Semi-Annual Statistical

Report

December 31, 2016

1


• BSP = Business Staffing Plan Board• BPA = Business Plan Amendment • BVP = Business Visitor’s Permit• C14 = Right to be Caymanian (RTBC) - Declaration

from Board; • CIO =Chief Immigration Officer (Decision)• CS&PR = Cayman Status & Permanent Residency

Board• CSA = RTBC - Acknowledgement (No DNA)• CSC = RTBC – Continuation up to Age 18;• CSE = RTBC - Governor in Cabinet; • CSF = RTBC Grounds of Descent; • CSG = RTBC – Grounds of Naturalisation; • CSH = RTBC – Grounds of Marriage; • CSI = RTBC – Surviving Spouse of a Caymanian• CSJ = RTBC – Continuation after 18; • CSL = RTBC – Revocation;• CSO = RTBC – Possession of a BOTC by Birth• CSM = RTBC – Variation• CB = Cayman Brac• EZG = Economic Zone Grant• FPW = Final Permission to Work• FWG = Final non-renewable work permit; • GCM = Grand Cayman Island• Key = Application for Key Employee; • LC = Little Cayman• Misc. = Miscellaneous item; • PCW = Permission to Continue Working• PDC = Permission to Reside – Dependant of a Caymanian• PTW = Permission to Work (90 day)

2

• RAS = Residency & Employment Rights Certificate (Spouse of a Caymanian);

• RIM = Residency – Independent Means• RRD = Residency with the Right to Work – Dependent of a

Permanent Resident; • RRW = Residency & Employments Rights Certificate (8+ years);• RSD = Residency with Right to Work – Spouse of a Deceased

Caymanian• RTS = Temporary Residency – Spouse of a Caymanian• RVA = Variation of PR; • RVW = PR variation for an Employment Rights Certificate• SCG = Special Care Giver; • SCG = Specialist Caregiver Transfer• STU = Student Visa• STV = Visitor Visa• TPS = Temporary Work permit, Seasonal Worker• TWE = Temporary Work Permit Extension• TWP = Temporary Work Permit• WPA = Work Permit Amendment; • WPB = Work Permit Board• WPG = Work Permit Grant; • WPR = Work Permit Renewal; • WSG = Work Permit Grant Spouses Term Limit; • WSR = Work Permit Renewal Spouses Term Limit• WTA = Term Limit Exemption Permit Amendment• WTG = Term Limit Exemption Permit Grant• WTR = Term Limit Exemption Permit Renewal

Reference guide to codes used throughout this report.


3

CONTENTS

•Immigration Control

•Non-Caymanian Workforce

•Key Employee

•Term Limit Exemption

•Special Economic Zone Work Permit

•Work Permit Board

•Business Staffing Plan Board

•Chief Immigration Officer

•Residency and the Right to be Caymanian

•Border Control

•Visa Operations

•Enforcement

•Passport & Corporate Services

•Administration

•Freedom of Information

Foreword

The Cayman Islands1 are a leading

offshore financial services jurisdiction

situated in the northwest Caribbean. With

a relatively small local labour pool the

primary pillars of the Islands’ economy –

financial services and tourism - are heavily

dependent on workers from overseas. Out

of a population of approximately 55,5002

and a total workforce of some 36,0002

there are presently over 20,300 non-

permanent foreign workers living in the

Islands. The Islands are socially and

culturally diverse, with some 120

nationalities represented in the population.

This document provides statistical data in

regard to a number of key immigration

categories and the operations of the

Department of Immigration.

Notes:1 Comprising Grand Cayman (GCM), Cayman Brac (CYB) and Little Cayman (LYB)2 Economic and Statistics Office, Government of the Cayman Islands

Fiscal year: 1st July – 30th June


Immigration ControlNon-Caymanian Workforce

4


This chart shows total number of non-permanent foreign workers for all three Islands from 2006 to 2016 as at 31st December ofeach year. The number of foreign workers as at 31st December 2016 stands at 24,453. The figures include work permit holders(including those with permission to continue working awaiting permit renewals etc) and non-Caymanian Government contractworkers. The figures do not include permanent residents with the right to work.

Foreign Workers: 2006 to 31 December 2016

5

22,557 24,730

24,232

21,130 19,106

19,927 20,743 19,559 21,266

22,963 24,453

-

5,000

10,000

15,000

20,000

25,000

30,000

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016


At the end of

December 2016 there

were a total of 24,453

foreign workers (other

than permanent

residents) living and

working in the

Cayman Islands.

Foreign Workers to 31 December 2016

6

The figures include work permit holders (including those with permission to continue working, awaiting permit renewals etc)and non-Caymanian Government contract workers. The figures do not include permanent residents with the right to work.

21,572

22,148

22,963

23,507

24,453

20,000

20,500

21,000

21,500

22,000

22,500

23,000

23,500

24,000

24,500

25,000

at Jun 30, 2015 at Sep 30, 2015 at Dec 31, 2015 at Jun 30, 2016 at Dec 31, 2016


This chart shows the number of work permits in effect at the end of each calendar year from 2006 to 2016. There were 18,711work permits in effect as at 31 December 2016.

Work Permits in effect 2006 to 2016 (31st December 2016)

7

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016


The Cayman Islands Government is the largest employer in the Islands. Although the majority of employees are Caymanian,

there were, as at 31 December 2016, 972 non-Caymanian Contract Employees. Non-Caymanian Contract Workers do not

require a work permit and are not subject to term limits.

8

Non-Caymanian Government Workers: 2006 to 31 December 2016

-

500

1,000

1,500

Group Employee/Government Contract

1,319 1,462 1,464

1,273

1,029 971 987 896 881

965 972

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016


9

Temporary Work Permits in effect as at 31 December 2016

This chart shows the number of temporary work permits in effect at the end of each calendar year from 2006 to 2016. Therewere 4,770 temporary work permits in effect as at 31st December 2016.

-

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

5,000

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016


At 31st December 2016 there were a total of 24,453 foreign workers (other than permanent residents but includingGovernment Contract Workers) residing and working in all three of the Cayman Islands. Jamaican nationals form thelargest group of foreign workers (42%).

Current Foreign Workers (at 31st December 2016): Top 7 nationalities with greater than 300 workers

10

Jamaica; 10,228 ; 42%

All Others; 4,580 ; 19%

Philippines; 3,205 ; 13%

United Kingdom; 1,878 ; 8%

United States Of America; 1,334 ; 5%

Canada; 1,233 ; 5%

India; 1010; 4%

Honduras; 985; 4%


Current Foreign Workers as at 31 December 2016– Grand Cayman (Top 7 Nationalities)

11

Jamaica, 9,874, 42%

All Others, 4,528, 19%

Philippines, 3,071, 13%

United Kingdom, 1,857, 8%

United States Of America, 1,301, 5%

Canada, 1,219, 5%

India, 1,000, 4%Honduras863, 3%


Current Foreign Workers as at 31 December 2016 – Cayman Brac & Little Cayman (Top 7 Nationalities)

12

Jamaica; 354; 51%

Philippines; 134; 19%

Honduras; 81; 12%

All Others; 52; 7%

United States of America; 33; 5%

United Kingdom; 21; 3%

Canada 9; 1% India 10; 2%


Working By Operation of Law & Final Non-Renewable Work Permits 2008 to 31 December 2016

While an application for the renewal of a work permit is being processed, or when a work permit application has beenrefused and an appeal against the decision has been made to the Immigration Appeals Tribunal, the worker may be allowedto work by operation of law. At 31st December 2016 there were 11 persons working by operation of law in the CaymanIslands. A final non-renewable work permit for one year is issued where a person’s permanent residence application hasbeen refused or after an unsuccessful appeal against its refusal. Changes in legislation effective 25 October 2013 willgradually phase out the WOL for Permanent Residency applicants, which is replaced by permission to continue working(PCW).

13

-

500

1,000

1,500

2,000

2,500

3,000

3,500

Working by Operation of Law Final Non-Renewable Work Permit

3,270

1,457

64

1,043

96

645

95

456

33 48 21 11

2008 2009 2010 2011 2012 2013 2014 2015 2016


Permission to Continue Working 30 June 2015 to 31 December 2016

At 31 December 2016, there were 837 persons working by PCW. Additionally, 0 persons continue on the conditional 90-daypermission to work (PTW) and 1 person on the 90-day final permission to work (FPW)*From January 2016 going forward statistics will be provided semi-annually.

14

0

100

200

300

400

500

600

700

800

900

PCW PTW FPW

506

0 2

534

0 5

603

0 2

701

0 0

837

0 1

at Jun 30, 2015

at Sep 30, 2015

at Dec 31, 2015

at Jun 30, 2016

at Dec 31, 2016


Number of Foreign Workers Employed as at 31 December 2016 - By Major Occupation Groups

15

0 1,000 2,000 3,000 4,000 5,000 6,000

5,734

5,395

3,331

3,330

2,779

1,376

1,175

689

435

209

Other (Includes Government ContractedOfficers)

Plant and machine operators, andassemblers (Includes Boat Hands, BusDrivers & Heavy Machine Operators)

Clerical support workers (IncludesAdministrative Assistants, Bookkeepers,Account Clerks & Grocery Clerks)

Skilled Agricultural and Landscaping workers(Includes Gardeners, Farmers &Landscapers)

Managers ( Includes Financial Controllers,General Managers, Human ResourceManagers, Project Managers, SalesManagers & Relationship Managers)

Technicians and Associate Professionals(Includes A/C Technicians, DentalTechnicians, Personal Assistants &Secretaries)

Professionals (Includes Accountants, FundAdministrators, Auditors, Doctors, Lawyers,& Teachers)

Craft and related trades workers (IncludesAuto Mechanics, Auto Body repairman,Electricians, Carpenters, Painters, Masons &Plumbers)

Elementary Occupations (Includes DomesticHelpers/Workers, Caregivers, Kitchen &laundry attendants, Beach Attendants &General Labourers/Cleaners)

Service and sales workers (Barbers,Bartenders, Cashiers, Cooks, Hairdressers,Waiters/Waitresses, Janitors, SecurityGuards)


16

1

Occupations By IndustryData Migration - Generic Industry for Old Occupation TypesWater supply; sewerage, waste management and remediation activitiesAgriculture, forestry and fishingElectricity, gas, steam and air conditioning supplyReal estate activitiesManufacturingTransportation and storageInformation and communicationEducationHuman health and social work activitiesArts, entertainment and recreationProfessional, scientific and technical activitiesFinancial and insurance activitiesOther service activitiesAdministrative and support service activitiesWholesale and retail trade; repair of motor vehicles and motorcyclesConstructionAccommodation and food service activitiesActivities of households as employers; undifferentiated goods- and services-producing activities of households for own use


A total of 1,478 applications were refused by the Boards for the half-year ending 31 December, 2016.

Work Permit Application Refusals – Major Occupations with 4 or more refusals

17

0 50 100 150 200 250

205

55

101

71

48

31

24

26

12

11

Managers ( Includes Financial Controllers,General Managers, Human ResourceManagers, Project Managers, SalesManagers & Relationship Managers)Plant and machine operators, andassemblers (Includes Boat Hands, BusDrivers & Heavy Machine Operators)



Technicians and Associate Professionals(Includes A/C Technicians, DentalTechnicians, Personal Assistants &Secretaries)Skilled Agricultural and Landscapingworkers (Includes Gardeners, Farmers &Landscapers)

Other (Includes Government ContractedWorkers)

Craft and related trades workers (IncludesAuto Mechanics, Auto Body repairman,Electricians, Carpenters, Painters, Masons& Plumbers)Service and sales workers (Barbers,Bartenders, Cashiers, Cooks, Hairdressers,Waiters/Waitresses, Janitors, SecurityGuards)Elementary Occupations (IncludesDomestic Helpers/Workers, Caregivers,Kitchen & laundry attendants, BeachAttendants & General Labourers/Cleaners)

0 100 200 300 400 500

456

398

279

103

88

49

41

28

22

14

Managers ( Includes Financial Controllers,General Managers, Human ResourceManagers, Project Managers, SalesManagers & Relationship Managers)Plant and machine operators, andassemblers (Includes Boat Hands, BusDrivers & Heavy Machine Operators)



Other (Includes Government ContractedWorkers)

Technicians and Associate Professionals(Includes A/C Technicians, DentalTechnicians, Personal Assistants &Secretaries)Skilled Agricultural and Landscapingworkers (Includes Gardeners, Farmers &Landscapers)

Craft and related trades workers (IncludesAuto Mechanics, Auto Body repairman,Electricians, Carpenters, Painters, Masons& Plumbers)Elementary Occupations (IncludesDomestic Helpers/Workers, Caregivers,Kitchen & laundry attendants, BeachAttendants & General Labourers/Cleaners)Service and sales workers (Barbers,Bartenders, Cashiers, Cooks, Hairdressers,Waiters/Waitresses, Janitors, SecurityGuards)


Special Economic Zone Work Permit

(Employment Certificate)

The Special Economic Zone encompasses a Cayman Internet & Technology Park, Cayman

Media Park, Cayman Biotechnology Park, Cayman Commodities & Derivatives Park, Cayman

Outsource Park and Cayman International Academic Park.

These applications are processed by Administrators who have delegated authority from the

Chief Immigration Officer.

As of December 31, 2016 total workers as are at three hundred and nine (309).

18


Work Permit Board

The Work Permit Board considers applications for work permits and key employee designations

where the employer is not required by law to have a Business Staffing Plan. This Board also

hears appeals in respect to temporary work permits and decisions of an Immigration Officer.

19


For the last half of 2016 ending 31st

December the Work Permit Board processed a total of 746 work permit applications.

Work Permit Board

Number of applications processed for each quarter up to 31 December 2016 *

20

0

200

400

600

800 444

281 308

761746

at Jun 30, 2015 at Sep 30,2015 at Dec 31, 2015 at Jun 30, 2016 at Dec 31, 2016

* As of January 2016 going forward, statistics will be provided semi-annually


The Work Permit Board processed 746 applications for the half year broken down by the various application types above. Applications deferred for a particular reason are included in the numbers, therefore it is likely in those cases to process an application twice in the same period.

Work Permit Board

Number of applications processed by type for the half year ending 31 December 2016

21

0

50

100

150

200

250

300

350

400

450

WS

G, 1

1

SC

G, 17

WS

R, 2

6

WP

A, 54

WP

R, 2

10

WP

G, 4

28


Work Permit Board

Number of applications refused for each quarter up to 31 December 2016*

22

Total Applications refused for the half year ending 31st

December, 2016 was 86 .

Of the 746 applications processed by the Board, 11.5% were refused. Another 27 applications, or 4% were deferred for further consideration. *As of January 2016 going forward, statistics will be provided semi-annually.

0

10

20

30

40

50

60

70

80

90

100

4451

48

97

86

Jun 30,2015 Sep 30,2015 Dec 31, 2015 Jun 30,2016 Dec 31, 2016


Business Staffing Plan Board

The Immigration Law (2014 Revision) requires every company which employs fifteen or

more persons on work permits to have a Business Staffing Plan. The Business Staffing

Plan Board considers applications for a Business Staffing Plan and work permit

applications made in accordance with it. This Board also considers key employee

applications for workers employed under a Business Staffing Plan.

23




For the last half of 2016 until 31st December, the Business Staffing Plan Board processed a total of 1,775 work permit applications.

24

-

200

400

600

800

1,000

1,200

1,400

1,600

1,800

695 565

760

1,400

1,775

at Jun 30, 2015 at Sep 30, 2015 at Dec 31, 2015 at Jun 30, 2016 at Dec31, 2016

* As of January 2016 going forward, statistics will be provided semi-annually.


Business Staffing Plan


25

The Business Staffing Plan Board processed 1,775 applications for the half year broken down by the various application types above. Applications deferred for a particular reason are included in the numbers, therefore it is likely in those cases to process an application twice in the same period.

-

100

200

300

400

500

600

700

800

900

WS

G,

14

BS

P,

16

WS

R,

23

BP

A,

26

6

WP

A,

29

6

WP

R,

34

5

WP

G,

81

5



Number of applications refused for each quarter up to 31 December 2016 *

26


December 2016 was 25.

Of the 1,775 applications processed by the Board, 1.4% were refused. Another 26 applications, or 1.5% were deferred for further consideration. * As of January 2016 going forward, statistics will be provided semi-annually.

0

10

20

30

40

16 17

23

40

25

at Jun 30, 2015 at Sep 30, 2015 at Dec 31, 2015

at Jun 30, 2016 at Dec31, 2016


Chief Immigration Officer

The Chief Immigration Officer (and persons designated by her, called Work Permit Administrators)consider inter alia applications for temporary work permits and certain categories of annual workpermit.

27


Chief Immigration Officer & Work Permit Administrators


The Chief Immigration Officer and Work Permit Administrators processed a total of 17,611 applications between July 1 and 31 December, 2016.

28

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

6,849 7,2288,424

15,890

17,611

at Jun 30, 2015 at Sep 30, 2015 at Dec 31, 2015 at Jun 30,2016 at Dec 31, 2016



Chief Immigration Officer & Work Permit Administrators


29

The Chief Immigration Officer and Work Permit Administrators processed a total of 17,611 applications broken down by the various types listed above. Of the 10,275 temporaries processed, 6,719 were Express TWP’s. Applications deferred for a particular reason are included in the numbers, therefore it is likely in those cases to process an application twice in the same period.

0

500

1000

1500

2000

2500

3000

3500

RS

D/R

VA

, 3

PD

C/R

TS

, 3

RIM

, 5

WS

G/W

SR

, 9

MS

C,

27

BV

P, 5

1

EZ

A/E

ZG

, 3

5

CS

C,

42

CS

A, 1

59

WP

A, 2

21

PC

W, 2

81

TW

E, 405 W

PR

, 1

00

4

WP

G, 11

41 TW

P, 3

14

5

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

MSC

, 2

PD

C, 3

RV

A/RV

W, 3

RIM

, 1

0

TPS, 3

1

CSC

, 72

WSG

/W

SR, 9

3

BV

P, 1

36

CSA

, 22

4

WPA

, 69

9

TW

E, 1,3

47

WPR, 2

,77

2

WPG

, 3

,32

2

TWP,

8

,89

7


Chief Immigration Officer


30

Total Applications refused for the last half of 2016 were 1,301.

Of the 17,611 applications processed by the CIO and Administrators 7% were refused. Another 257 applications, or 1.5% were deferred for further consideration. * As of January 2016 going forward, statistics will be provided semi-annually.

-

200

400

600

800

1,000

1,200

1,400

450 419 518

1,253 1,301

at Jun 30, 2015 at Sep 30, 2015 at Dec 31, 2015 at Jun 30,2016 at Dec 31, 2016


31

Residency and

The Right To Be Caymanian

Applications for permanent residence, the right to be Caymanian, and Residency & Employment

Rights Certificates for the spouse of a Caymanian are considered by the Caymanian Status &

Permanent Residency Board.


Caymanian Status & Permanent Residency


The Caymanian Status & Permanent Residency Board processes all applications for Permanent Residency and the Right to be Caymanian. Total applications processed for the half year ending 31 December, 2016 was 1,066.

32

0

200

400

600

800

1000

1200

494 511 481

1034 1066





Number of applications processed by type during the half year ending 31 December 2016

33

The Cayman Status and Permanent Residency Board processed a total of 1,066 applications broken down by the various types listed above. Applications deferred for a particular reason, 125 applications or 12%, are included in the numbers, therefore itis likely in those cases to process an application twice in the same period.

0

50

100

150

200

250

300

350

400

MS

C,

1

CS

M,

1

CS

I, 4

RLR

, 5

CS

E,

7

CS

J, 2

1

CS

F,

29

RV

W,

44

RR

D,

46

RV

A,

50

RR

W,

63

C14

, 79 C

SG

, 12

5

CS

H,

201

RA

S,

390




34


December was 104.

Of the 1,066 applications processed by the Board, 10% were refused. The largest number of refusals (25) were for Residency & Employment Rights Certificate (8 yrs. +) at 2%. * As of January 2016 going forward, statistics will be provided semi-annually.

0

20

40

60

80

100

120

58

79

26

81

104



As well as managing migration through the work permit system the Department of Immigration also

has responsibility for border control.

This includes responsibility for processing all persons arriving in and departing from the Cayman

Islands whether by air or by sea and the processing and repatriation of illegal migrants who arrive in

the Cayman Islands without permission.

35

Border Control


Air Arrivals & Departures to 31 December 2016 *

36

0

50,000

100,000

150,000

200,000

250,000

300,000

at Jun 30, 2015 at Sep 30,2015 at Dec 31, 2015 at Jun 30, 2016 at Dec 31, 2016

Arrivals

Departures



Total monthly number of arrivals and departures by air since December 2015.

37

Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16

Arrivals 54,856 49,232 47,037 58,779 48,434 43,619 47,210 60,185 50,366 28,060 34,499 43,155 54,491

Departures 48,464 52,706 46,531 57,993 51,983 42,899 46,855 60,793 52,055 29,412 32,474 40,306 49,357

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

Total Arrivals & Departures


Cruise Ship Passengers processed – July 2015 to 30 December 2016 *

38

Jul-Sep 2015

Oct-Dec 2015

Jan-Jun 2016

Jul-Dec 2016

302,116

505,815

967,938

749,116



39

1,708

1,772

1,644

1,723 1,753

1,549

1,326

1,460

1,667

2,001 2,061

2,204

1,912

500

650

800

950

1,100

1,250

1,400

1,550

1,700

1,850

2,000

2,150

2,300

2,450

2,600

2,750

2,900

Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16


Visa Operations

The Visa Section in the Department of Immigration processes visitor visa applications from

visa nationals and student visa applications from overseas students over the age of eighteen

wishing to study at an educational establishment in the Cayman Islands.

40


Visa Operations

Number of Visitor visa applications processed for each quarter up to 31 December 2016 *

41

* As of January 2016, statistics will be provided semi-annually.

-

150

300

450

600

750

900

1,050

1,200

1,350

1,500

1,650

1,800

1,950

2,100

2,250

2,400

2,550

2,700

2,850

3,000

3,150

3,300

3,450

at Jun 30,2015

at Sep 30, 2015

at Dec 30, 2015

at Jun 30,2016

at Dec 31, 2016

Approved Being Processed Deferred Refused Other


Visa Operations

Number of Student Visa applications processed for each quarter up to 31 December 2016 *

42


79 119

30

211

124

1

Approved Being Processed Deferred Refused


Visitor’s Work Visa

In September of 2012 the Visitor Work Visa facility was introduced allowing certain visitors the ability to engage in

commercial ventures without a work permit for a period not exceeding 5 calendar days. The VWV has become

increasingly popular since it’s inception.

43

0

50

100

150

200

250

300

141 142 148

122

188

255

153

135

158

207 207 211

153

Dec-15

Jan-16

Feb-16

Mar-16

Apr-16

May-16

Jun-16

Jul-16

Aug-16

Sep-16

Oct-16

Nov-16

Dec-16


Responsibility for processing passport applications and a range of other corporate services falls to the

Passport & Corporate Services Office of the Department of Immigration.

44

Passport and

Corporate Services


Passport Services by application type for the half-year ending December 31, 2016

45

A total of 5,375 applications were processed in the application types seen above. US Visa waivers were the most common application accounting for 56% of applications processed.

2016 Total

Jul Aug Sep Oct Nov Dec

PAP Adult Passport (Caymanian) 219 200 182 162 145 128 1,036

PCP Child Passport (Caymanian) 190 103 82 91 75 51 592

PID Certificate Of Identity 1 1 3 2 7

PJD Jamaica Travel Documents 4 4 2 8 4 7 29

PSM Special Marriage Licence 6 6

PTC Temporary Validity Passport - Child 42 27 4 5 8 6 92

PTD Issue Refugee Travel Documents 2 2

PTP Temporary Validity Passport - Adult 22 26 5 11 9 11 84

PUW Us Visa Waiver (Grand Cayman) 842 716 300 361 397 397 3,013

PWE Waiver Express Services 102 112 73 58 77 92 514

Totals 1,428 1,189 651 696 719 692 5,375


The Department of Immigration has 173 employees made up of 66 uniformed Immigration Officers

and 107 non-uniformed personnel working in a range of operations. These include senior

management, customer service staff, accounting and debt collection personnel, filing clerks, Board

Secretariats, Appeal Statement Writers and Compliance Officers.

46

Administration of the

Department of Immigration


47

Total Revenue since fiscal year end 2011 to 31 December 2016

Revenue has seen a steady increase over the years. The fiscal year ends June, 2016

-

10,000,000.00

20,000,000.00

30,000,000.00

40,000,000.00

50,000,000.00

60,000,000.00

70,000,000.00

80,000,000.00

90,000,000.00

100,000,000.00

2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17


Top 10 visiting countries New Visitors

Pages per visit

48

Website Usage Analysis

www.immigration.gov.ky

71,822

21,413

13,374

5,293

4,8482,405 2,664

801 865789

Cayman Islands

United States

Jamaica

United Kingdom

Canada

Philippines

India

Honduras

United Arab Emirates

South Africa

22,797

14,320

8,466

4,065

3,345

1,568

1,982 482 647621

Cayman Islands

United States

Jamaica

United Kingdom

Canada

Philippines

India

Honduras


South Africa

3.73

3.78

3.21

3.47

3.834.27

3.76

4.31

3.83

3.71

Cayman Islands

United States

Jamaica

United Kingdom

Canada

Philippines

India

Honduras


South Africa


Counter Services and

Communications Centre

49


The Communications Centre has five members of staff who process over 10,000 incoming calls per month from customersrequesting information on immigration issues. * As of January 2016 going forward, statistics will be provided semi-annually.

50

Number of telephone callers assisted by the Communications Centre during the previous four quarters *

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

at Jun 30,2015at Sep 30, 2015

at Dec 31, 2015at Jun 30, 2016

at Dec 31, 2016

35,38534,134 34,492

73,08272,581


Freedom of Information

The Department of Immigration is committed to openness and freedom of information. Each

month the Department grants access to a range of information in response to requests from the

public, the media and others.

51


Freedom of Information Requests


52


05

10152025303540

45

50

55

60

65

70

at Jun 30,2015 at Sep 30,

2015 at Dec 31,2015 at Jun 30,

2016 at Dec31,2016

19

30 31

5655

19

30 31

5655

No. of Requests Closed

Department of Immigration Semi-Annual Statistical Report ... · Department of Immigration...

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