Department of HealthStrategic Improving Information Programme

Alan Allman and Penny Hill Adult Social Care Leads for

Business and Standards StrategiesV2.0

The Strategic Programme

• The Strategic Improving Information Programme– The one programme that consolidates Social Care

Information requirements for Local Authorities – Links all of the Information Programmes for Social

Care• Aim

– Provide a consistent approach to development of the Adult Social Care Record that supports new initiatives

– Reviewing and updating Social Care Information Guidance

– Open to listen and support Authorities and Suppliers

The Framework for the Programme

• The Four Pillars – The Record– Data Intelligence– Infrastructure– Workforce

Underpinned by Standards

Plugging into other Programmes

CAF NHS CFH NASCIS Personalisation

My Authority

Strategic Improving Information Programme Support for LA’s and Suppliers

Adult Social Care Record Standards

Record Keeping Guidance

Social Care Record Guarantee

Core System Data Sets

Information Sharing

Health & Social Care Infrastructure

Use of the NHS Number

Messaging e.g. CfH

Choices

Commissioning/Market

Data Intelligence

Social Care Workforce

Informatics

New Policies e.g.

CAF

Personalisation

Green Paper

Links with other services

Links with other suppliers

National Strategy

Four Pillars

Workforce Planning

Joint Strategic Needs Assessment

Performance & Planning

Data Collection

User Experience

Outcomes Data Quality

Applications

Logical record architecture

NASCIS

Leadership

Culture

Sealed Envelopes

Access Rights (Citizen Access)

Policy/Funding/Law/Rules

Care Delivery Outcomes

Business ViewPerson View

Flexible and mobile working

Authentication

Practice

Training

Example - Four Pillars

Workforce Care Record Infrastructure IntelligencePerson

Recording Standards

Data Quality

Sharing

Logical Record

Application

Data Sets

Legal

ProfessionalAction

Culture

Practice

Training

Activity

Costs

Outcomes

Experience

Suppliers

Mobile Working

Standards

N3

Message

Access Rights

Authentication

NHS Number

Letter

Email

Fax

Phone

On-line

Direct Access to Records

Practice

Underpinning

Safety

Person Social Care Record

(Person & Care)

Business Social Care Record

(The Process & Performance)

Holds information about the person, their care, individuals involved in their care, expectations and external agencies

Who has carried out action, when, how much, duration, authorisation, record access

Supports the information needed for the Business

Care Elements

Carers / Providers

Demographics

Personal Needs

Activities E.g. Assessment

Chronology

Access/Audit

Who

When

Finance/Cost

What

Construct of the Adult Social Care Record

Adult Social Care Record Standards

Supporting both structured and unstructured information

Where

aSCRChildren Transition

Adult Social Care Record definition layers

Workforce/OD – competencies, policy (flexible working),

Information services – Identify management, scanning, Integration

Messages – data exchange, workflow

Tools/Instruments – FACE, easy care, etc

Technical Infrastructure – systems, technology

Business ‘View’ –client, performance, financial, commissioning

Information Governance (Care Record Guarantee)

Logical record Architecture

The what and the how

Who and why

Stakeholders, partnerships, community links

Scope and definitions – models of delivery, Business cases, benefits

ResourcesSTANDARDS

A library of guidance and best practice

• Modular, component based approach• Building on existing work (updating, not re-inventing

the wheel)• Promoting standards, while enabling flexibility and

innovation• Supporting a range of

– organisational models– technical architectures – partnership arrangements

• ‘Living’ documents - national guidance drawing on local experiences

Strategic Information ProgrammeSupport Programmes/Sub-Programmes

• Supplier Programme• Data Standards - Logical Record

Architecture / Core Data Sets• Data Quality Programme• NASCIS• Recording Standards Programme• Information Governance Programme• Workforce Matters Programme

Engagement

• System Suppliers (Supplier Programme)• ADASS• ADASS IMG’s (National & Regional)• NHS Connecting for Health• Care Quality Commission• Local Government Association• Other Government Departments • General Social Care Council• DWP• National Information Governance Board (NIGB)• Direct with Local Authorities • ESCR Reference Group• Social Care Record Helpline for Authorities• CAF / PPF Team• Incontrol

Issues and Practicalities for SIIP

• Readiness of all stakeholders• Breadth of agenda• Development of Data sets, dictionary,

standards • Importance of record keeping (Culture)• Governance (Through the SIIP Board)

NASCIS-Programme Benefits

• Better informed Local Authorities with increased efficiency in planning

• Increased efficiency in performance management, CQC & others

• Increased ease of access to and use of management information

• Reduced effort/cost of data collection, analysis and dissemination

• More rounded IC Social Care Services and better customer support

• A platform for improved integration of Health and Social Care information

Stages & Benefits

1. Representation of current data collections.

2. Ready access in a standardised way, with simple toolkits.

3. Locally appropriate Social Care Materials, to Add Value to our Data Offering.

4. A more rounded service offering to our customers.

1. A Foundation for extending and unifying the scope and the scale of data, to support.

2. Increased capability of analytical tool greater flexibility.

3. Faster turnaround of data collection and publishing

July Delivery

September Delivery

Dependent Upon Funding

1. The interoperability and data extract tool delivering greater automation of collections?

2. Enhanced Repository?3. Library enhancements?4. Data syndication

services?

Key Points Summary1

2

3

NASCIS is the first real embodiment of the IC’s comprehensive services model, and as such is a pivotal project for IC’s evolution

It is instrumental in ensuring we fulfil our public duty to maximise the utility of collected information in an effective, useful and relevant way for our social care customers

We will use NASCIS to engage with 3rd parties, commercial organisations, academia and others to enhance our services and increase value for social care customers

Questions & Answers

Alan AllmanTele: 07944 326972 or 07802 283147

Email: Alan.Allman@ic.nhs.uk

Penny Hill

Email: Penny.Hill@ic.nhs.uk