Dentsply Sirona Dental Academy Trainings 2018 · Trainings for dental sales representatives ... der...
Transcript of Dentsply Sirona Dental Academy Trainings 2018 · Trainings for dental sales representatives ... der...
Dentsply Sirona Dental Academy
Trainings 2018
Trainings for dental sales representativesTreatment centers .......................................................................................................................................................13Imaging systems ..........................................................................................................................................................18Integrated Implantology ........................................................................................................................................ 20CAD/CAM systems for the dentist .....................................................................................................................21CAD/CAM systems for the dental laboratory ..............................................................................................23
Trainings for dental service techniciansTreatment centers ......................................................................................................................................................28Instruments & Hygiene systems ..........................................................................................................................33Imaging systems .........................................................................................................................................................37CAD/CAM systems ....................................................................................................................................................42
Contents
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Welcome!This year, we present the training brochure 2018 in a new format which allows a better presentation on the screen. This makes it easier for you to read the brochure online.
Our aim of providing high quality trainings has not changed and has once more been adapted to the needs of our dealers.
Also, we offer blended learning trainings – a mixture of online trainings and classroom trainings.
If you have any questions or demands, please do not hesitate to contact our training organization team.
Kind regards, Ihr Michael Glemser
Michael Glemser, Director Dentsply Sirona Dental Akademy
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Blended Learning
The best of both worldsWith Blended Learning, Dentsply Sirona has developed a new training method for you that combines the flexibility of modern e-learning with the benefits of classroom events and practical training. For this method, the learning Contents have been newly developed based on innovative learning methods and media, and the classroom and online phases have been optimally coordinated. This form of integrated training focuses on the basic understanding of each knowledge area and its contexts.
This new training concept allows you to absorb the material more quickly, gain a deeper understanding and apply it more effectively. This has been proven by many neuroscientific findings over the past few years.
Methodology and didacticsThe material has been newly designed and well-prepared for Blended Training. For you as a training participant, the didactics and methodology are very flexible. Depending on the learning Content, different media (image, video, sound, animation, text) are used that appeal to different types of learners with a wide variety of tasks (practical relevance, theoretical access, individual and group work, games, etc.). In combination with practical learning and exchanging experiences during training, this method offers you a very diverse and effective way of learning.
Blended Learning Trainings
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Blended Learning• is a completely new training method at Dentsply
Sirona
• combines the benefits of classroom events with the flexibility of e-learning
• combines different learning methods and media, precisely coordinating classroom and online phases
• is very efficient as all participants have the same prior knowledge and there is more time for the practical application of products during classroom training.
And this is how it works ...With Blended Learning, you can decide when and where you would like to learn. You deDates the Contents you wish to focus on and the learning speed. You can take part in the practical training at Dentsply Sirona at the right time according to your level of knowledge. You will benefit from having the same prior knowledge as all participants because there is more time for in-depth practical training and knowledge transfer, which accelerates learning progress. This allows you to get the best from the training.
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Organisation Team Dentsply Sirona Dental AcademyBack row from left to right: Brigitte Singer, Sonja Laske, Nicole Bohlken, Marianne Schmidt, Christine Stockmann
Front row from left to right: Tina Ensinger, Sigrid Daubenthaler-Greger, Bettina Koller
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Dentsply Sirona Dental Academy
Registration process and what you need to know
RegistrationPlease register on www.dentsplysirona-dental-academy.com.
Confirmation of receiptTraining places will be awarded on a first come, first served basis. Confirmation of receipt will be sent to you promptly. In blended learning trainings with link to the corresponding e-training.
Confirmation of trainingTraining confirmation of reservation will be dispatched no later than three weeks prior to scheduled date of the training course. In blended learning trainings only after you have passed the e-training. If the course is already fully booked, we will be glad to offer you alternative Dates.
CancellationIf insufficient registrations are received, we reserve the right to cancel or postpone a planned training course. You can cancel your registration free of charge up to four weeks prior to the scheduled start of the course. If you cancel up to two weeks in advance, you will berequired to pay 50% of the course fee. In the event of cancellations made thereafter, the full course fee will be charged.
Hotel reservationWe will be glad to reserve hotel accommoda-tions on your behalf. We will inform you of the name of the hotel together with the confirmation of registration.
Hotel costService technicians are required to contribute € 41.– per night towards the costs of accommo-dations. This amount must be paid to the hotel directly. In the event of late cancellation (i.e. 2 working days prior to the start of the course) you will be required to pay the hotel costs in full.
CateringThe course includes lunch and all beverages consumed during the breaks.
Blended Learning Trainings: Confirmation of training after passed e-training
Blended Learning Trainings: Confirmation of receipt with link to the correspondin e-training
Online registration Confirmation of receipt Confirmation of training Classroom training Final test
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Dentsply Sirona’slearning platform
What options are offered by our learningplatform? Your personal profile allows you to book andmanage your individual training program,complete e-trainings and use video podcasts.
You can easily look over the training program onour learning platform and find out about theavailable places on the training courses directly.
This is how it works ….Go to www.dentsplysirona-dental-academy.com to access our learning platform.
RegistrationThe “New user” screen video on the homepagegives you a step-by-step explanation of theregistration process. Your registration details arechecked and you will receive your access data byemail.
1 LoginThe “First Login” screen video demonstrates thelogin process and explains the first steps on theplatform.
You now have the option of looking at the trainingcourses for dental sales representatives and dentalservice technicians under “Our offer” and directlybooking a place on the course. The “Course booking”screen video will assist you further with this.
2If you have any questions, please get in touch with our training consultants.
We look forward to receiving your registration!
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Trainings fordental sales representatives
What's new?• This year we offer a combitraining for beginners and generalists which
combines the products Imaging systems, Cerec and treatment centers
• In the field of treatment centers we offer the "theme day professional handover of the Dentsply Sirona treatment centers Teneo, Sinius and Intego"
• The advanced training treatment centers will be replaced by "theme day digital workflow"
• The new training "theme day ergonomics/hygiene" will be offered
Training consultationSigrid Daubenthaler-GregerHead of international training organizationPhone +49 (0)6251 16 3666E-mail: [email protected]
Christine StockmannTraining consultation and organizationPhone +49 (0)6251 16 2447E-mail: [email protected]
Sonja LaskeTraining consultation and organizationPhone +49(0)6251 16 2446E-mail:[email protected]
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Trainer Team for Dental Sales RepresentatitvesFrom left to right: Katja Haack, John Phillip, Christine Weidner, Mario Bomba
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Basic principles of hygieneThis e-training course gives you basic knowledge on hygiene in dental practices and provides you with possible ways to start a sales talk and give good arguments.
Training duration: approx. 45 mins
SiroInspect Training duration: approx. 20 mins
Basic principles of ImagingThis e-training course provides you with basic knowledge on X-rays. You will learn what X-rays are, how they are created and how they behave in the body. You will also find out how to assess the radiation dose, what makes a good quality X-ray image and what X-ray systems are used in dentistry.
Training duration: approx. ca. 25 mins
Selling the Orthophos SLIn this e-training module you will learn about the unique features of the Orthophos SL; how to persuade customers to purchase the Orthophos SL; how to calculate the break-even point and use Return on Investment as a selling point; how to deal with objections raised by your customers.
Training duration: approx. 30 mins
Sidexis 4 – The softwareIn this E-Training you will get to know the new software Sidexis 4. You will learn about the areas of application, the structure and the software features of Sidexis 4.
Training duration: approx. 25 mins
Orthophos SL – The innovative X-ray unitIn this e-training you will learn about the unique image quality of the Orthophos SL, you get to know the intuitive workflow with Orthophos SL and you will find out the features of the Orthophos SL.
Training duration: approx. 30 mins
Intraoral Imaging systemsThis e-training course gives you basic knowledge of intraoral radiography. You will learn what intraoral radiography involves and what factors are decisive for the image quality. You will also get to know the range of products that you can use for intraoral radiography.
Training duration: approx. 25 mins
3D and panoramic X-rayThis e-training course gives you basic knowledge of 2D and 3D X-rays. You will find out about the different X-ray methods, what exactly they show and what diagnostic possibilities they offer. Furthermore, you will get to know the various products that can be used for 2D and 3D X-rays.
Training duration: approx. 30 mins
Online training courses
Dental sales representatives
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Orthophos – The product portfolio and its target groupsIn this e-training you will learn about which extra-oral X-ray units Dentsply Sirona offers, what technical features they share and to what extent they differ from each other.
Training duration: approx. 25 mins
Cerec Ortho• Workflow of orthodontists
• About the product that is CEREC Ortho,
• The benefits CEREC Ortho provides and
• How to approach dentists regarding CEREC Ortho
Training duration: approx. 25 mins
How to sell CEREC successfully• Module 1: The CEREC Sales Proces
• Module 2: The "Why" of CEREC
• Module 3: Basic Principles of Dental Anatomy and Prosthetic Dentistry
• Module 4: Digital vs. Conventional Production of Dental Prostheses
• Module 5: The CEREC Process and its Benefits
• Module 6: How to Identify and Communicate with Leads
Training duration: approx. 30 mins
Cerec Module A: Basic principles of prosthetic dentistryThis e-training course teaches you about the anatomy of the tooth, the unique notation system for teeth, dental prosthesis options and the process of creating traditional dental prostheses compared with dental prostheses created with CEREC.
Training duration: approx. 65 mins
Cerec Module B: Basic principles of the cerec procedureIn diesem E-training lernen Sie das CAD/CAM-Portfolio sowie den CEREC Prozess von Dentsply Sirona kennen. Ausserdem erhalten Sie eine Über-sicht der Materialien für CEREC, sowie Informationen über Unterschiede in der Präperation für Metall und Keramik.
Training duration: approx. 55 mins
Cerec Module C: CEREC MaterialsIn this e-training course, you will get to know the CAD/CAM materials from leading material manufacturers: Dentsply Sirona materials for CEREC Classic, CEREC Advanced and CEREC Premium. You will also be given an introduction to the possibilities available from the production center at infiniDent.
Training duration: approx. 100 mins
Online training courses
Dental sales representatives
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Duration and time5 daysDay 1: 10.00 a.m. – 05.00 p.m.
Day 2: 09.00 a.m. – 04.00 p.m.
Day 3: 09.00 a.m. – 04.00 p.m.
Day 4: 09.00 a.m. – 04.00 p.m.
Day 5: 09.00 a.m. – 03.30 p.m.
Dates on demand
CEREC – Imaging systems – Treatment CentersCombi Training – An Introduction to the Dental World
Target groupYoung dental sales representatives, specialists (beginners)
Requirements for participation• e-training CEREC A+B• e-training X-ray basic knowledge
GoalsAfter this training course, you will
• have extensive product knowledge and the opportunity to compile sales arguments and gain software knowledge.
• know how to address your customers and be able to convince them of the product benefits.
• be able to impress your customers.
ContentCEREC:• Initial experience with CEREC
• Analysis of the individual buying motives and getting to know the target groups
Imaging systems:• Getting familiar with the digital X-ray family: Intraoral,
Panorama, CBCT
• Introduction to the topic of “integrated implantology”
Treatment centers:• Overview of the treatment center product portfolio:
Teneo, Sinius, Intego pro
• Digital solutions for optimal endodontics and implantology workflows
• Product safety requirements
Trainings for dental sales representatives I CEREC/Imaging/Treatment centers
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Treatment Centers & InstrumentsBasic training – from product knowledge to customer benefits
Target groupGeneralist, treatment center specialist
Requirements for participationYou are entering the world of Dentsply Sirona treatmentcenters. You want to expand your knowledge of thetopics of design, ergonomics and comfort in DentsplySirona’s product range of treatment centers.
GoalsAfter this training course, you will• have extensive product knowledge regarding Dentsply
Sirona’s treatment centers.• be able to give your customers professional and reliable
advice.• effectively transfer the customer benefits into the world
of the dental practice.• confidently explain the easy operating concept of the
integrated functions and the benefits of a digital work-flow to your customers.
Content• Overview of the Dentsply Sirona product portfolio for
treatment centers: The switch to the digital world with Teneo, Sinius and Intego
• Give precise advice: Analysis of the individual buying motives and using product benefits to convince customers
• Innovations in Teneo, Sinius and Intego: Features and benefits for customers
• LEDview Plus
• Begin using integrated digital solutions for an optimal workflow: Endo with reciprocal file systems and implantology
• The Dentsply Sirona ergonomics concept for perfect results
Duration and time3 days (2 days treatment centers, 1 day instruments)
Day 1: 10.00 a.m. – 05.00 p.m.
Day 2: 09.00 a.m. – 04.00 p.m.
Day 3: 09.00 a.m. – 04.00 p.m.
Dates on demand
Trainings for dental sales representatives I Treatment Centers
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Integrated Endodontics and Implantology – Teneo, Sinius
Digital Workflow Theme Day
ZielgruppeGeneralist, treatment center specialist
Requirements for participationYou already have solid experience in selling Dentsply Sirona treatment centers. You have attended the basic training and want to learn even more about the Teneo and Sinius premium products.
GoalsAfter this training course, you will
• have in-depth knowledge of the product portfolio and be able to give advice and sell in a solution-oriented manner
• be able to give your customers reliable advice during sales consultations regarding the solution of integrated endodontics and implantology
• Responding to concerns and objections in a confident and specific way
Content• Integrated endodontics step-by-step
• Basics of endodontics
• Basics of implantology
• Target group-oriented sales: Win your customers over with product advantages and present products in a confident manner
• Professional approach to handling objections
• Product safety requirements
Duration and time1 day09.00 a.m. – 05.00 p.m.
Dates on demand
Trainings for dental sales representatives I Treatment Centers
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Duration and time1 day09.00 a.m. – 05.00 p.m.
Dates on demand
Well-balanced treatments – Teneo, Sinius, Intego – safety thanks to simple hygiene
Ergonomics/Hygiene Theme Day
Target groupGeneralist, treatment center specialist
Requirements for participation• You already have solid experience in selling Dentsply Sirona
treatment centers.• You have attended the basic training and want to learn even
more about ergonomics and hygiene using the Teneo, Sinius and Intego as examples.
GoalsAfter this training course, you will• be able to offer ideas and tips in your sales consultations for
healthy and efficient treatments based on ergonomic principles.• know how to optimize dental workflows and make them even
more efficient using the integrated ergonomic functions offered by Teneo, Sinius and Intego.
• have an overview of the rules for caring for and cleaning treatment centers.
ContentModule: Ergonomics - Well-balanced treatments
• Ergonomic basics
• Know-how: Sales arguments - the easy way to sell ergonomics
• The Dentsply Sirona ergonomics concept: Optical ergonomics at the treatment center
• The 10 golden rules of ergonomics for consultations
• Ergonomic positioning rules: patient positioning and head position
Module: Hygiene - It is so easy to be on the safe side
• The basics for hygienic processing
• Tips for the cleaning and care of Dentsply Sirona treatment centers
• Exercises on how to handle the hygiene functions.
• Product safety requirements
Trainings for dental sales representatives I Treatment Centers
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Duration and time1 day09.00 a.m. – 05.00 p.m.
Dates on demand
Dentsply Sirona Treatment centers Teneo, Sinius, Intego
Professional Equipment Handover Theme Day
Target GroupGeneralist, treatment center specialist
Requirements for participationYou already have solid experience in selling Dentsply Sirona treatment centers.
Goals After this training course, you will
• be able to hand over equipment professionally as an important part of the after-sales process
• be able to explain the simple operation of the treatment center in a confident and structured manner.
• be able to use the equipment handover as a good opportunity for cross-selling.
Content• Focal points of the professional handover of treatment
centers
• Development of a structured plan for handovers in line with best practice
• Tips and tricks for equipment handovers
• Exercises to practice different handover scenarios, depending on the treatment center and user type
• Development of the right questions for cross-selling
• Product safety requirements
Trainings for dental sales representatives I Treatment Centers
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Imaging systemsBasic Training
Target groupGeneralist
Requirements for participation• E-training Basic principles of imaging
GoalsAfter this training course, you will• have extensive knowledge of the products in the digital
imaging family.
• know how to address your customers and convince them of the product benefits.
• be able to give professional and Target group-specific advice.
Content• Basic principles of radiography and presentation of
the various imaging techniques (IO/2D/3D)
• Brief introduction to the anatomy of the human mouth and jaw
• Intraoral and panoramic imaging, including positioning exercises
• The digital imaging family (intraoral/panoramic/dvt) – Product benefits – Target group selection – Intuitive operation of the imaging systems – positioning exercices
• Introduction to the topic of “Integrated Implantology”
• Getting to know the imaging software Sidexis 4
• Wireless digitalising – how does it work?
• Service package imaging for your customers
• Product safety instructions
Trainings for dental sales representatives I Imaging systems
Duration and timeOnline trainings and admission test: 40 min
Classroom training: 2 daysDay 1: 10.00 a.m. – 05.00 p.m.
Day 2: 09.00 a.m. – 05.00 p.m.
Dates on demand
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Imaging systemsAdvanced training
Target groupGeneralist, Imaging specialist
Requirements for participationYou have already gained initial experience with DentsplySirona’s imaging systems available on the market.
GoalsAfter this training course, you will
• have an in-depth knowledge of the product range and be able to advise and sell in a solution-oriented manner.
• be able to convince your customers of the product benefits in sales talks.
• be able to identify customer-related objections and find solutions to them.
Content• Consolidation of knowledge and skills in
panoramic, intraoral and 3D imaging – Hands-on training with the devices – Selling to a specific Target group
• Handing over devices
• Factors affecting image quality
• Working with the imaging software
• In-depth exploration of the topic of “Integrated Implantology”
• Product safety instructions
Duration and time2 days Day 1: 10.00 a.m. – 05.00 p.m.
Day 2: 09.00 a.m. – 05.00 p.m.
Dates on demand
Trainings for dental sales representatives I Imaging systems
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Integrated implantologySpecial training
Target groupCEREC specialist, Imaging specialist
Requirements for participation• Basic Training CEREC
• Basic Training Imaging
• You have ideally completed the following e-training courses: – CEREC meets Galileos – Success with CmG – Understanding CmG – To differentiate the integrated
implantology of Dentsply Sirona
GoalsAfter this training course, you will
• be able to give your customers reliable advice regarding the solution of integrated implantology.
• be able to convincingly demonstrate the steps required for the digital workflow in the imaging software and CEREC software.
• be familiar with the various surgical guide solutions and be able to give user-specific advice.
• be able to impress your customers and convince them of Dentsply Sirona’s solution concept.
ContentIntegrated implantology step-by-step
• Basic principles of implantology
• Prosthetic planning – a customized crown with CEREC
• Surgical planning – from the diagnosis through to intuitive implant planning
• Patient consultation – using x-ray software to explain treatment processes
• Implementation – Reliability and time savings when placing implants with surgical guides from SICAT and Dentsply Sirona
• The final restoration – producing the abutment andcrown
• Target group-specific selling – convince your customers reliably and specifically with benefits
• Product safety instructionmit Vorteilen und Nutzen
Duration and time2 days Day 1: 10.00 a.m. – 05.00 p.m.
Day 2: 09.00 a.m. – 04.00 p.m.
Dates on demand
Trainings for dental sales representatives I Integrated Implantology
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CERECBasic Training – from the product to the benefits
Target groupGeneralist, CEREC specialist (beginner)
Requirements for participationYou have ideally completed the following e-trainingcourses: CEREC modules A and B
GoalsAfter this training course, you will
• have comprehensive product know-how and have gained sales arguments and software experience.
• know how to address your customers and be able to convince them of the product benefits.
• be able to impress your customers so that you can demonstrate CEREC to them.
• be able to give professional and Target group-specific advice.
Content• How CEREC supports the practice workflow –
conventional vs. digital workflow
• Your first own experiences with CEREC
• Innovative solutions for practices & labs – placing CEREC in Dentsply Sirona’s CAD/CAM product range
• Analysis of individual buying motives and getting to know the Target groups
• Profitability of CEREC
• Introduction into the increasing fields implantology and orthodontics
• Product safety instructions
Trainings for dental sales representatives I CAD/CAM systems for the dentist
Duration and time2 days Day 1: 10.00 a.m. – 05.00 p.m.
Day 2: 09.00 a.m. – 04.00 p.m.
Dates on demand
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CERECAdvanced training – from the product to the solution
Target groupCEREC specialistt
Requirements for participation• Basic training CEREC
• You have already gained initial experience with CEREC on the market
• You have ideally completed the following e-training courses: CEREC modules A – C
GoalsAfter this training course, you will
• have an in-depth knowledge of the product range and be able to advise and sell in a solution-oriented manner.
• have an extensive knowledge of the software and its benefits
• be famililar with the current materials
• be able to recognize the buying motives and respond to the specializations of the practices.
• be able to identify customer-related objections and find solutions to them.
Content• Restorations – Practical use of the CEREC and CEREC
Premium software
• Implantology – Surgical guide and prosthetic restoration
• Orthodontics – introduction to the Target group and practical use of the CEREC Ortho software
• Target group-specific advice for products and materials
• Use benefits to convince customers confidently and specifically
• Product safety instructions
Duration and time2 days Day 1: 10.00 a.m. – 05.00 p.m.
Day 2: 09.00 a.m. – 04.00 p.m.
Dates on demand
Trainings for dental sales representatives I CAD/CAM systems for the dentist
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inLabBasic Training
Target groupGeneralist, CEREC/inLab specialist
Requirements for participationYou have ideally completed the following e-trainingcourses:
• CEREC module A – Basic principles of prosthetic dentistry
• CEREC module B – Basic principles of the CEREC procedure
GoalsAfter this training course, you will
• have extensive product knowledge and will have pre-pared sales arguments and gained software knowledge.
• be given in-depth information about the currently available laboratory materials.
• have required the necessary knowledge and the ability to do a complete inLab demonstration.
• know how to utilize the new product positioning and how to convince customers of the benefits of the inLab system.
Content• inEos X5 – One scanner. All possibilities.
• inLab – The latest generation of inLab software for the dental lab
• inLab – digital working at a new level
• Unique selling points of inLab compared to competitors’ products
• Summary and particularities of the materials
• Product safety instructions
Duration and time1 day 10.00 a.m. – 05.00 p.m.
Dates on demand
Trainings for dental sales representatives I CAD/CAM systems for the dental laboratory
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inLabAdvanced training
Target groupinLab specialist
Requirements for participation• Basic traning in Lab
GoalsAfter this training course, you will
• have extensive knowledge of the latest inLab software with the new modules and open system as well as the benefits and advantages that come along with the software.
• have prepared sales arguments and a comprehensive analysis of competitors.
• know how to utilize the new product positioning and how to convince the customers of the benefits of the inLab system.
Content• inLab Software – All CAD/CAM News
• Import and Export as well as the price strategy
• Integrated Implantology – from the planning up to the pruduction of the surgical guide
• Supplementation to Sirona Connect and its extended possibilities
• Product safety requirements
Duration and time2 daysDay 1: 10.00 a.m. – 05.00 p.m.
Day 2: 09.00 a.m. – 04.00 p.m.
Dates on demand
Trainings for dental sales representatives I CAD/CAM systems for the dental laboratory
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What´s new?• The following trainings have been changed into Blended Learning
Trainings:
– Basic training treatment centers, Product training Teneo, Basic training digital imaging, Product training CAD/CAM-CEREC, Product training CAD/CAM-inlab
• The product trainings 2D imaging systems and 3D imaging systems have been combined in one new training: Producttraining Orthophos imaging systems. This training is also a blended learning training.
Training consultationNicole BohlkenTraining consultation and organization Phone +49(0)6251 16 3510E-mail: [email protected]
Marianne Schmidt Training consultation and organizationPhone +49 (0)6251 16 2510E-mail: [email protected]
Trainings for dental service technicians
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Trainer team for dental service techniciansRow from left to right: Ralph Meier, Sebastian Schaefer, Stefan Wolz, Carsten Gärtner, Patrick Wolf, Karl-Heinz Lenhardt, Volker Pabst
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Online training courses
Dental service techniciansNetwork basicsThis e-training course will introduce you to the basic ideas and coherences of computer networking: You will learn what a network is, you will get an overview of the different hardware components integral to a network, you will get to know the chief transmission protocol to get data flowing and you will come to understand which steps are necessary to register your appliance to the network.
Training duration: approx. 30 mins
Installing a SiroCam on an Intego, Sinius or TeneoThe e-training modules in this course show how to install the Dentsply Sirona SiroCam on an Inteog, Sinius or Teneo treatment center. We highly recommend you work through the modules in sequence before starting the final test. The course is considered completed sucessfully when you pass the final test.
Module 1 – Making connections / 25 mins• Introduction
• Why connect to the network?
• How to make the hardware connections and configurations
Module 2 – Check connections / 7 mins• Network connection
• USB & HDMI
• Camera driver
Module 3 – Software installation / 13 mins• Deactivate power options
• Siucom Plus and Sivision connect
• Configuring Sidexis 4
Module 4 – How it should work / 5 mins
• How the camera should work
• Putting treatment center back together
Training duration: approx. 50 mins
Technical basics treatment centersThis course will explain you the technical basics for Dentsply Sirona treatment centers. Please note you need to complete module 1 to take a look at module 2 and to complete module 2 to take a look at module 3. When you are finished, please take our final test. You have two tries for the final test.
Training duration: approx. 105 mins
Orthophos XG 3D for service techniciansIn this e-training, you will get to know the Orthophos XG 3D device from the technical point of view and find out how you can install it at the customer’s location.
Training duration: approx. 75 mins
Installation support videos:• Intego Turn / Intego Pro Turn
• Intego Pro
• Teneo
• LEDView Plus Nachrüstset
• Intego
• inLab MC X5
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Competence stucture
Treatment Centers
Basic training Treatment Centers
(including Intego family)
Product training Teneo
Product training Sinius
Product training C+ family
inclusive C8+
Product training Intego family
Blended Learning Training
Pure Classroom Training
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Treatment Centers (including Intego family)
Basic Training
Target groupGeneralist and newcomers in the treatment center field
Requirements for participation• e-training technical basics treatment centers
• e-training network basics
Goals/Content• Fundamentals of dental technology
• Installation of Intego
• Operation of the treatment centers
• Troubleshooting using the circuit diagrams and service-manual
• Annual and 5-yearly inspection of the amalgam separator
• Instructions for carrying out annual maintenance
• Presentation of Sivision digital/DUMC
• Product safety requirements
Trainings for dental service technicians I Treatment Centers
Dates
Q1: 29.01.–01.02.2018
Q2: 24.04.–27.04.2018
Q3: 09.07.–12.07.2018
Q4: 24.09.–27.09.2018
Duration and timeOnline Trainings and admissontest: 105 mins
Classroom training: 4 daysDay 1: 10.00 a.m. – 04.30 p.m.
Day 2: 08.30 a.m. – 04.30 p.m.
Day 3: 08.30 a.m. – 04.30 p.m.
Day 4: 08.30 a.m. – 03.00 p.m.
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TeneoProduct training
Target groupTreatment center specialist
Requirements for participation• Basic training treatment centers (incl. Intego family)
• e-training connection of a SiroCam to Intego, Sinius or Teneo
Goals/Content• Installation and functional testing of SiroCam and
SiroCam AF
• Troubleshooting using the circuit diagrams and service software
• Annual and 5-yearly inspection of the amalgam separator
• Instructions for carrying out annual maintenance
• Installation and operation of Siucom+ and Sivision connect
• Installation and operation DUMC
• Connection/integration of Teneo within the network
• Installation and functional testing of the SiroCam AF and AF+ camera
• Product safety requirements
Dates
Q1: 07.03.–09.03.2018
Q2: –
Q3: 19.09.–21.09.2018
Q4: –
Duration and timeOnline Trainings and admissontest: 95 mins
Classroom training: 2,5 daysDay 1: 10.00 a.m. – 04.30 p.m.
Day 2: 08.30 a.m. – 04.00 p.m.
Day 3: 08:30 a.m. – 02.00 p.m.
Trainings for dental service technicians I Treatment Centers
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Intego familyProduct training
Target groupTreatment center specialist
Requirements for participation• Basic training treatment centers
Goals/Content• Introduction of the Intego Ambidextrous
• Troubleshooting by means of wiring references, service
• Manuals and service software
• One-year and 5-year testing of the amalgam separator
• Notes concerning the annual maintenance procedure
• Installation and operation of Siucom+ and Sivision connect
• Connection/integration of Intego within the network
• Installation and functional testing of the SiroCam AF/F camera
• Product safety requirements
Dates
Q1: 05.03.–06.03.2018
Q2: –
Q3: 17.09.–18.09.2018
Q4: –
Duration and time2 daysDay 1: 10.00 a.m. – 04.30 p.m.
Day 2: 08.30 a.m. – 03.00 p.m.
Trainings for dental service technicians I Treatment Centers
31
C+ family (including C8+)Product training
Target groupTreatment center specialist
Requirements for participation• Basic training treatment centers
Goals/Content• Troubleshooting using the circuit diagrams and service
manual
• Hands-on training on the treatment center, tips regarding-equipment handover
• Instructions for carrying out annual maintenance
• Sivision 3
• Product safety requirements
Duration and time2 daysDay 1: 10.00 a.m. – 04.30 p.m.
Day 2: 08.30 a.m. – 04.00 p.m.
Dates on demand
Trainings for dental service technicians I Treatment Centers
32
SiniusProduct training
Target groupTreatment center specialist
Requirements for participation• Basic training treatment centers (incl. Intego family)
Goals/Content• Installation and functional testing of SiroCam and
SiroCam AF
• Troubleshooting using the circuit diagrams and service software
• Annual and 5-yearly inspection of the amalgam separator
• Instructions for carrying out annual maintenance
• Installation and operation of Siucom+ and Sivision connect
• Installation and operation DUMC
• Connection/integration of Teneo within the network
• Installation and functional testing of the SiroCam AF and AF+ camera
• Product safety requirements
Duration and timeOnline Trainings and admissontest: 95 mins
Classroom training: 2 daysDay 1: 10.00 a.m. – 04.30 p.m.
Day 2: 08.30 a.m. – 04.00 p.m.
Dates on demand
Trainings for dental service technicians I Treatment Centers
33
Competence stucture
Instruments
Special training DAC Professional
Special training Instruments
Intensive trainingSiroLaser Xtend / SiroLaser Advance /
SiroLaser Blue
Competence stucture
Hygiene systems
34
InstrumentsSpecial training
Target groupGeneralist and instruments specialist
Requirements for participationYour workshop is DIN EN 9002 certified and you are responsible for the repair of handpieces and contra-angle handpieces, turbines, or motors.
Goals/Content• Instructions for the assembly and disassembly of the
instruments• Identification of functional sequences• Fault diagnosis and resolution• Servicing and maintenance of the instruments• Product safety requirements
Duration and time2 daysDay 1: 09.00 a.m. – 05.00 p.m.
Day 2: 08.30 a.m. – 03.00 p.m.
Trainings for dental service technicians I Instruments & Hygiene systems
DatesQ1: 25.01.–26.01.2018
Q2: 19.04.–20.04.2018
Q3: 13.09.–14.09.2018
Q4: 15.11.–16.11.2018
35
SiroLaser Xtend, SiroLaser Advance SiroLaser Blue
Intensive training
Target groupService technician
When is this the right choice for me? You are interested in performing the prescribed safetychecks on the following diode lasers: SiroLaser Xtend,SiroLaser Advance and SiroLaser Blue. You are alsointerested in learning new tips & tricks.
Goals/Content• Performance of the prescribed safety checks• Installation and operation of the laser units• Brief introduction to laser safety
• Safety issues relating to the products
Required testing equipment • Tester for leakage current conforming
to IEC 60601-1
• Optical power meter > 10 W at 970 nm +/− 15 nm with an accuracy of +/− 3%
• Calibration fibre
Plus repair equipment and spare parts
Duration and time3 daysSiroLaser Xtend, SiroLaser Advance and SiroLaser Blue
Dates on demand
Requirements testing personnel• Knowledge of the operating instructions for the
SiroLaser Xtend, SiroLaser Advance and SiroLaser Blue
• Electrical technicians with several years of experience in the servicing and repair of digital and analog electrical devices
• In particular, several years of experience in the servicing and repair of optical electrical devices
Laser safety in conformity withIEC 60825-1, including all annexes• Instruction of testing personnel by the laser safety
officer• Compliance with safety precautions, e.g. wearing of
protective goggles, designation of the testing rooms
Trainings for dental service technicians I Instruments & Hygiene systems
36
DAC ProfessionalSpecial training
Target groupGeneralist and hygiene systems specialist
Requirements for participation• Beginners in the field of hygiene systems
Goals/Content• Instructions for the assembly of hygiene systems
• Identification of functional sequences
• Fault diagnosis and resolution
• Servicing snd maintenance of the instruments
• Product safety requirements
DatesQ1: 16.01.–17.01.2018
Q2: 28.06.–29.06.2018
Q3: 25.09.–26.09.2018
Q4: 27.11.–28.11.2018
Duration and time2 days Day 1: 09.00 a.m. – 05.00 p.m.
Day 2: 08.30 a.m. – 04.00 p.m.
Trainings for dental service technicians I Instruments & Hygiene systems
37
Competence stucture
Imaging systems
Product training Intraoral systems
Basic trainingDigitale Imaging
Product trainingOrthophos Imaging
Blended Learning Training
Pure Classroom trainings
For service technicians who have already participated in the advanced trainings Sidexis XG, Orthophos XG and Orthophos XG 3D, we offer a combined product training Sidexis 4 and Orthophos SL separately.
38
Digital imagingBasic training
Target groupBeginners in the field of digital Imaging
Requirements for participation• e-training network skills
• e-training basic knowledge Imaging systems
Goals/Content• Principles of digital radiography
• Product training for Dentsply Sirona imaging units
• Factors affecting image quality
• Identification of the Sidexis 4 Software structure
• Installation and configuration of Sidexis 4 within the network
• Professional use of Sidexis 4
• Data back-up and system recovery
• Product safety requirements
Dates
Q1: 26.02.–27.02.2018
Q2: –
Q3: 17.09.–18.09.2018
Q4: –
Duration and timeOnline Trainings and admissontest: 65 mins
Classroom training: 2 daysDay 1: 10.00 a.m. – 04.30 p.m.
Day 2: 08.30 a.m. – 04.00 p.m.
Trainings for dental service technicians I Imaging systems
39
Intraoral systemsProduct training
Target groupService technicians in the field of digital imaging
Requirements for participation• Basic training digital imaging
Systeme• Heliodent Plus
• Vario DG
• Xios Plus
• Xios XG
• Xios Scan
Goals/Content• Becoming familiar with Dentsply Sirona intraoral imaging
systems
• Installation and start-up of Heliodent Plus / Vario DG
• Service instructions for Heliodent Plus / Vario DG
• Installation and start-up of the Xios Plus and Xios XG imaging systems (USB/Ethernet/WiFi-Interface) and Xios Scan
• Identification of functional sequences
• Product safety instructions
DatesQ1: 28.02.–02.03.2018
Q2: –
Q3: 19.09.–21.09.2018
Q4: –
Duration and time2,5 days Day 1: 14.00 a.m. – 04.00 p.m.
Day 2: 08.30 a.m. – 04.00 p.m.
Day 3: 08.30 a.m. – 03.00 p.m.
Trainings for dental service technicians I Imaging systems
40
Orthophos Imaging SystemsProduct training
Target groupTechnicians in the field of digital imaging
Requirements for participation• Basic training digital imaging
or
• Product training Sidexis 4/Xios Scan
• e-training Orthophos - the product family and its target groups
Systems• Orthophos XG 3 / XG 5 / XG 3D Ready
• Orthophos XG 3D
• Orthophos SL 2D / 3D
Goals/Content• Getting familiar with the Orthophos product family
• The basics of 2D / 3D x-ray technology
• Instructions for installation, operation and technical set-up
• Identification of functional sequences, fault diagnosis and troubleshooting using the technical documentation
• Adjustment and calibration 2D/3D
• Acceptance and constancy testing 2D/3D
• Product safety requirements
Dates
Q1: 19.03.–22.03.2018
Q2: 18.06.–21.06.2018
Q3: –
Q4: 08.10.-11.10.2018
Duration and timeOnline Trainings and admissontest: 35 mins
Classroom training: 4 daysDay 1: 10.00 a.m. – 04.00 p.m.
Day 2: 08.30 a.m. – 04.00 p.m.
Day 3: 08.30 a.m. – 04.00 p.m.
Day 4: 08.30 a.m. – 03.00 p.m.
Trainings for dental service technicians I Imaging systems
41
Sidexis 4 and Orthophos SLProduct training
Target groupExperienced technicians in the field of digital imaging
Requirements for participation• Basic training digital imaging
• Advanced training Sidexis XG
• Advanced training Orthophos XG
• Advanced training Orthophos XG 3D
Systeme• Sidexis 4
• Orthophos SL 2D
• Orthophos SL 3D
Goals/Content• Becoming familiar with Sidexis 4 and Orthophos SL
• Installation and configuration of Sidexis 4 within the network
• Upgrade from Sidexis XG to Sidexis 4
• Becoming familiar with the 2D/3D software architecture
• 2D/3D adjustment and calibration
• Instructions for installation, operation and technical structure of Orthophos SL
• Product safety requirements
Dates
Q1: 26.03.–29.03.2018
Q2: –
Q3: 13.08.–16.08.2018
Q4: –
Duration and time5 daysDay 1: 10.00 a.m. – 04.00 p.m.
Day 2: 08.30 a.m. – 04.00 p.m.
Day 3: 08.30 a.m. – 04.00 p.m.
Day 4: 08.30 a.m. – 04.00 p.m.
Day 5: 08.30 a.m. – 03.00 p.m.
Trainings for dental service technicians I Imaging systems
42
CAD/CAM systemsCompetence stucture
Product training CAD/CAM – inLab
Product trainingCAD/CAM – CEREC
Blended Learning Training
Pure Classroom trainings
43
CAD/CAM – CERECProduct training
Target groupCAD/CAM Service technicians
Requirements for participation• e-training network basics• e-training CAD/CAM basic knowledge for
service technicians
SystemeHardware: CEREC AC Bluecam + Omnicam, CEREC AF/AI,
CEREC MC/MC X, CEREC MC XL Premium, CEREC SpeedFire
Software: CEREC, CEREC Premium CAM, Sirona Connect
Goals/Content• Basics dental CAD/CAM technique
• Installation and start-up
• Technical components
• Circuit diagrams and service documents
• Servicesoftware MC XL, CEREC AC, SpeedFire
• Troubleshooting using the service documents and service software
• Technical maintenance
• Product safety requirements
Trainings for dental service technicians I CAD/CAM systems
Dates
Q1: 26.02.–02.03.2018
Q2: 18.06.–22.06.2018
Q3: 17.09.–21.09.2018
Q4: –
Duration and timeOnline Trainings and admissontest: 75 mins
Classroom training: 5 daysDay 1: 10.00 a.m. – 04.00 p.m.
Day 2: 09.00 a.m. – 04.00 p.m.
Day 3: 09.00 a.m. – 04.00 p.m.
Day 4: 09.00 a.m. – 04.00 p.m.
Day 5: 09.00 a.m. – 03.00 p.m.
44
CAD/CAM – inLabProduct training
Target groupCAD/CAM Service technicians
Requirements for participation• e-training network basics• e-training CAD/CAM basic knowledge for
Servive technicians
SystemeHardware: inEos X5, inLab MC XL, inLab MC X5,
inFire HTC speedSoftware: inLab SW, inLab CAM
Goals/Content• Basics of the inLab Software
• Installation and start-up
• Technical components
• Circuit diagrams and service documents
• Servicesoftware MC XL, MC X5, inEos X5
• Troubleshooting using the service documents and service software
• Technical maintenance and service
• Product safety requirements
DatesQ1: 05.03.–09.03.2018
Q2: 25.06.–29.06.2018
Q3: 24.09.–28.09.2018
Q4: –
Duration and timeOnline Trainings and admissontest: 75 mins
Classroom training: 5 daysDay 1: 10.00 a.m. – 04.00 p.m.
Day 2: 09.00 a.m. – 04.00 p.m.
Day 3: 09.00 a.m. – 04.00 p.m.
Day 4: 09.00 a.m. – 04.00 p.m.
Day 5: 09.00 a.m. – 03.00 p.m.
Trainings for dental service technicians I CAD/CAM systems
45
Dentsply Sirona is located at the heart of the Rhine/Main/Neckar business region within easy reach of Frankfurt Airport.
Alleehotel – Europa Allee 45, Phone +49 (0)6251 105-0Hotel Felix – Dammstraße 46, Phone +49 (0)6251 80060Hotel Bacchus – Rodensteinstraße 30, Phone +49 (0)6251 39091Hotel Tobbaccon – Albert-Einstein-Allee 7, Phone +49 (0)6251 944970
N
HeppenheimHeidelberg
Worms Lorsch
Darm-stadt
B 3
B 3
B 3
B 47
BAB67
B 47
DB
Europa-Allee
Schwanheimer Str.
Dammstraße
Fabrikstr.
Berliner R
ing Werner-v.-Siemens-Str.
Wormser Str.
OdenwaldMichelstadt
Dentsply Sirona Main GateFabrikstraße 31
P
BAB 5 FROMFRANKFURTDARMSTADT
BAB 5 FROMHEIDELBERG
EXITBENSHEIM
BENSHEIM
Berliner
Ring
Robert-Bosch-StraßeHagenstraße
BAB5
Suzuki-Allee
Albert-Einstein-A
llee
B 47
1
2
34
4
2
3
1
BAB5
How to get to the Dentsply SironaDental Academy
Address for visitors: The entrance for guests is located in the Werner-von- Siemens-Strasse 4. A limited number of parking facilities is available close to the entrance. Additional parking facilities are available in the Fabrikstraße 31 on a designated guest parking lot.
Address forcorresondence/deliveries:Sirona Dental Services GmbHFabrikstraße 31D-64625 BensheimE-Mail: [email protected] www.dentsplysirona- dental-academy.com
46
Dentsply SironaSirona Dental Systems GmbH Fabrikstraße 31, 64625 Bensheim, Germanydentsplysirona.com
Procedural SolutionsPreventiveRestorativeOrthodonticsEndodonticsImplantsProsthetics
Enabling TechnologieCAD/CAMImagingTreatment CentersInstruments
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