DENSO 2005 AAPEX Press Conference Richard Shiozaki Senior Vice President DENSO Sales California Las...
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Transcript of DENSO 2005 AAPEX Press Conference Richard Shiozaki Senior Vice President DENSO Sales California Las...
DENSO 2005 AAPEX Press Conference
Richard ShiozakiSenior Vice President
DENSO Sales California
Las Vegas, NV – November 2, 2005
Good Morning!Richard ShiozakiSenior Vice PresidentDENSO Sales California
2005 Frost & Sullivan Award
DENSO Global
• Established in 1949• Over $26 billion in sales• Record high net sales• Average of more than
14% growth• Due to superior technology
& customer satisfaction
Global Network
• 31 countries• 104,000 employees• Nearly 200 facilities• Launched six new
DENSO Companies this year• Five new joint ventures
– Two in the US
Leading Technologies
• World’s smallest, lightest high-output alternator• With Toshiba Corporation,
a new Large Scale Integrated (LSI) circuit for car navigationsystems
GM Award
• DENSO named 2004 GM Supplier of the Year for its overall business performance in supply world-class parts and service.
Toyota Awards• DENSO received 24
supplier awards from Toyota including;– 9 high level
Superior/Excellent Awards for
• Quality• Delivery• Cost• Minority purchases• TMS Service performance
Toyota Awards• DENSO received 24
supplier awards from Toyota including;– 9 high level
Superior/Excellent Awards for
• Quality• Delivery• Cost
DENSOAutomotive AftermarketDriven by…• New Product Introductions• Product Line Extensions• Customer Satisfaction
New Products• By 2006 DENSO will have
15 product lines in the US Aftermarket
Oxygen Sensors
Air Filter
Cabin Air FilterAlternatorStarter
Spark PlugsFuel Pump
Wiper Blade
Receiver Drier
Expansion Valve
Condenser
Compressor
Oil Filter Ignition Wire
Compressor Clutch
New Ignition Wire Program
• 95% vehicle coverage on models from 1960 to 2004
• OE fit, form & function
• More than 37,000 applications
Expanded A/C Compressor Line• Expanded compressors
for domestic, Japanese and European makes and models
• Introducing heavy-duty compressors
• Extended coverage for expansion devices, driers, accumulators, condensers and cabin filters
Expanded Starters & Alternators
• Covers over 26,000 applications• Introducing more than 3,500 new applications• Expanded line now covers
– Ford Expeditions, Explorers, Pickups, and Lincoln Navigators
– Improved coverage for late models Taurus, Aerostar, Bronco, Crown Victoria,
and Pickups
DENSO Quality
• Unsurpassed in the automotive industry
The Lowest Return Rate in the Industry!
O2 Training Guide
• New training programs
• Improve service tech knowledge
• Reinforce product benefits
• Improve ability to sell
New Information (websites)• 6 key websites• Find answers or learn more
– DENSO Aftermarket– Iridium Power– Heavy Duty– Tech Services– Customer Service– DENSO Corporate
DENSOCustomersSpeak Out
The Garcia Brothers, OwnersA&G ImportsOrange County, CA
Trade Advertising
Trade AdvertisingLynn Beckwith, OwnerBeckwith’s Auto RepairHumble, TX
Trade AdvertisingChai Charucksiri, ManagerCapitol Hill Auto ServiceWashington, DC
Trade Advertising
Ethan Fuller, OwnerFuller’s Service CenterHinsdale, IL
Questions & Answers
Questions & Answers
Thank You