Microsoft Communications Online – Present and Future

Dennis Karlinsky, Director, OCS Product Team Ziv Fass, Senior Product Manager, OCS MarketingMicrosoft Corporation

SESSION CODE: UNC206

Agenda

Cloud based communications solutions from MicrosoftCommunications Online TodayCommunications Online FuturesDemo

Cloud and On-Premises Deployment OptionsCo-Existence CapabilitiesKey Deployment Scenarios

Ente

rpris

eTe

leph

ony

Voice mail

EnterpriseTelephony

Audio Conference

Web Conference

Video Conference

E-Mail andInstant Messaging

Sepa

rate

Man

agem

ent

E-M

ail &

Uni

fied

Mes

sagi

ng

Inst

ant

Mes

sagi

ng

Conf

eren

cing

Platform

Unified Experience

Com

mon

Man

agem

ent

Overall CostsDown

Vertically integrated communication silo• Inefficient communications• Communications overload• Parallel infrastructures

Horizontally integrated common platform• Standards-based distributed architecture• Accessibility in the entire network• One common database and directory

Communications Turning 90 DegreesBringing Together People and Information with Software

Microsoft Online Services

Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners

Business Productivity Online Suite (BPOS)

This session

Unified Communications in the Cloud via BPOS Today

ExchangeOnline

SharePointOnline

Communications Online & Office Live Meeting

BPOS

Communicate more effectivelyConnect with the right person, at the right time, in the right way

Instant Messaging Rich Presence PC-to-PC calling

Online Meetings PC-audio, video and data

collaboration (app sharing, Power Point upload)

Office Communicator

Office Live Meeting

Communications Online – Enterprise Instant Messaging & PC-to-PC A/V

Current Capabilities in IM/Presence: Office Communicator client Presence & Instant Messaging (1:1 and multi-party) PC-to-PC audio and video calling* Click-to-communicate from Outlook and SharePoint File Transfer Calendar Integration with Exchange Address Book Search Distribution Lists in Communicator End-to-end encryption

* Inside corporate network

Office Live Meeting – Online Meetings & Web Conferencing

Current Capabilities in Web conferencing: Multi-party PC-audio, video and web conferencing Up to 250 attendees Desktop sharing / application sharing / PPT upload Interactive whiteboard Integrated chat Integration with PSTN audio conferencing providers 360 degree panoramic video using Microsoft RoundTable Rich and web clients (Office Live Meeting)

Agenda

Cloud based communications solutions from MicrosoftCommunications Online TodayCommunications Online FuturesDemo

Cloud and On-Premises Deployment OptionsCo-Existence CapabilitiesKey Deployment Scenarios

Communications Online Futures – Unifying the User Experience

Communications Online

• The next generation of online communications & collaborative meetings• Office Communicator as a single client and experience for:

Instant Messaging & PC-to-PC callingOnline meetings (250 attendees) PC-audio, video and data collaborationClick-to-communicate from Office

Key New Capabilities in Client & IM/Presence

* Current POR. Features and timelines are subject to change

IM/Presence & PC-to-PC audio/video calling

• Improved user experience using OC14

• Contact photos, live contact card, activity stream

• Skill Search (in SharePoint)

• PC-to-PC audio/video across firewalls

• Federation (with OCS and/or other OCO tenants)

• PIC w/ Windows Live Messenger

• Communicator Mobile support

What’s new in IM/Presence? • Improved client experience (OC ‘14’)• Federation for enhanced external communications capabilities• Support for split domain scenarios

Key New Capabilities in Online Meetings

* Current POR. Features and timelines are subject to change

Online Meetings(Multi-party audio, video and data sharing)

Simple • One click scheduling • One click join from meeting reminder • Two click sharing

Reliable• Strong investments in reliability for audio, video, data• Improved notifications – voice quality warnings, lobby

Essential• Collaboration is a natural extension of IM and audio calls• Valuable tools that make online meetings critical • Browser based client allows cross platform collaboration

What’s new in Online Meetings?• SIMPLE “It just makes sense”• RELIABLE “It works all the time”• ESSENTIAL “It increases my productivity”

DemoCommunicator ‘W14’ User Experience

Agenda

Cloud based communications solutions from MicrosoftCommunications Online TodayCommunications Online FuturesDemo

Cloud and On-Premises Deployment OptionsCo-Existence CapabilitiesKey Deployment Scenarios

On-Prem/Cloud Co-Existence Capabilities

Communications Server ‘14’ IM/Presence & UM

Federation or split domain

IM/PresenceIM/Presence& UM

IM/Presence

OnlineOn-prem

Exchange/SharePoint

Communications Online

Exchange/SharePoint Online

Split Domain – Splitting Users Between On-prem and OnlineKey use scenarios:

Location based: HQ on-premise, branch office onlineUser based: Segment users based on productivity needs Enable pilots or gradual migration to the cloud

Technical prerequisites:Communications Server ‘14’ Edge server on-premiseCommunications Online VnextBPOS DirSync & Live ID Connector (ADFS/Geneva)

Key considerations:Online and on-premise deployments are separate (e.g. management console, user data)Feature disparity between on-prem and online users

Agenda

Cloud based communications solutions from MicrosoftCommunications Online TodayCommunications Online FuturesDemo

Cloud and On-Premises Deployment OptionsCo-Existence CapabilitiesKey Deployment Scenarios

Scenario 1: Cloud-based Business Productivity (BPOS)

Communications Online Exchange/SharePoint Online

• Messaging• Collaboration

IM/Presence:Instant Messaging PC-to-PC audio and video callingClick-to-communicate from OfficeFederation with OCO/OCS/Windows

Live

Communications•IM/Presence•PC-to-PC audio/video calling•Online meetings (LMOCO)

Online Meetings:PC-audio, video and web conferencing Up to 250 attendees Desktop & application sharingPPT upload & whiteboardRich and web clients

Enterprise Voice (PSTN calling):Becoming available in the future – specific features TBD

OnlineOn-prem

Scenario 2: Communications Server '14' On-Premise with Complete Voice Functionality

Communication Server ‘14’

Full integration (Presence & UM)

OnlineOn-prem

Exchange/SharePoint Online

Communications• IM/Presence & PC-to-PC audio/video calling• Online Meetings• Enterprise Voice (PBX parity)

• Messaging• Collaboration

IM/Presence:Instant Messaging PC-to-PC audio and video callingClick-to-communicate from OfficeFederation with OCO/OCS/Windows

Live

Online Meetings:PC-audio, video and web conferencing

Up to 250 attendees Desktop & application sharingPPT upload & whiteboardRich and web clientsPSTN audio conferencing

Enterprise Voice:PSTN IN/OUT using OCSupport for OC-based IP phonesVoicemail access and setupCall routing controlsE-911, CAC, Telephony featuresSurvivable branch appliance

Key Takeaways

The next version of Communications Online introduces a unified experience for IM, PC-to-PC calling & online meetings

Customers can choose the right deployment model:

Cloud IM & Online meetings in BPOSCS14 on-premise & Exchange Online hybrid model for full Enterprise Voice functionality

Resources

www.microsoft.com/teched

Sessions On-Demand & Community Microsoft Certification & Training Resources

Resources for IT Professionals Resources for Developers

www.microsoft.com/learning

http://microsoft.com/technet http://microsoft.com/msdn

Learning

Related Content

Breakout SessionsUNC 320: Microsoft Communications Server “14”: What's New in Microsoft Communicator “14” Experience and BackendUNC 311: Microsoft Communications Server “14”: ArchitectureUNC 318: Microsoft Communications Server “14”: What's New in Conferencing Experience and Backend

Interactive Theater SessionsUNC07-INT: Microsoft Office Live Meeting and Cloud Conferencing Roadmap

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© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to

be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

JUNE 7-10, 2010 | NEW ORLEANS, LA