Delta Hotels by Marriott, Jumeirah Beach, Dubai

Bahar 7, Jumeirah Beach, Dubai, United Arab Emirates |

+971 4 439 88

Contents

Introduction .......................................................................................................... 3

About Delta Hotels by Marriott, Jumeirah Beach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Sustainability at the Delta Hotels by Marriott, Jumeirah Beach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Purpose ....................................................................................................................... 5

Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Mission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Goal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Sustainability Management plan .......................................................................... 8

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The 4 pillars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

A. Pillar 1: Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

B. Pillar 2: Socio-Cultural . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

C. Pillar 3 Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

D. Pillar 4: Health and Safety issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Implement a Sustainable Management Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

A. Legal Com pl iance ................................................................................. .......... 10

B. Employee Training .......................................................................................... 10

C. Customer Satisfaction .................................................................................... 11

D. Accuracy of Promotional Materials ................................................................ 11

E. Local Zoning, Design and Construction ......................................................... 11

F. Experiential or Interpretation Tourism ........................................................... 12

G. Communication Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

H. Health and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

I. Disaster Management and Emergency Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Socio-economic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

A. Community Development. .............................................................................. 14

B. Local Employment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

C. Fair Trade ............................................................................................ ............. 16

D. Local Entrepreneurs ........................................................................................ 16

E. Respect Local Population ............................................................................... 16

F. Exploitation ..................................................................................................... 16

G. Equitable Hiring .............................................................................................. 16

H. Employee Protection ....................................................................................... 17

I. Basic Services ................................................................................................. 17

J. Local Livelihoods ............................................................................................. 17

K. Bribery & Corrupt ion ...................................................................................... 17

Culture heritage ........................................................................................................ 17

A. Code of Behavior ............................................................................................. 18

B. Historical Artifacts .......................................................................................... 18

C. Protection of Sites ........................................................................................... 18

D. Incorporation of Culture ................................................................................. 18

Conservation & reduction of resources and biodiversity ......................................... 18

A. Waste management ........................................................................................ 18

Environment policy ............................................................................................. 21

Green Team Committee Members ...................................................................... 22

Sustainability Plan Review & Approval ..................................................................... 22

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INTRODUCTION

About Delta Hotels by Marriott, Jumeirah Beach

This ideally located hotel features a sleek and contemporary design with amenities

that are perfect for short and extended stays. Guests can relax and unwind in spacious

rooms especially designed with comfort in mind complemented with discerning

amenities. The Delta Hotels by Marriott Jumeirah Beach boasts 360 hotel rooms and

fully-serviced apartments offering magnificent views of Dubai Marina and The Palm

Jumeirah along with 5 international restaurants & bars.

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Sustainability at the Delta Hotels by Marriott, Jumeirah Beach

The Delta Hotels by Marriott, Jumeirah Beach is committed to a green and

sustainable future and works hard to minimize its waste and energy consumption.

Over the year the hotel has implemented various initiatives to assist with this goal.

The hotel partners with Marriott initiatives through the Marriott Business Council

(MBC) in various environmental initiatives such as tree planting, beach clean ups,

school painting. In addition to the MBC activities the hotel visits community centers

and works along with charity organizations to assist in environmental and social

cultural causes.

The hotel actively participates to the Road to Awareness campaign falls under

Marriott lnternational's Sustainability and Social Impact Platform, Serve 360: "Doing

Good in Every Direction", which guides how the company makes a positive and

sustainable impact wherever it does business.

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Clutter-free meetings.

Clothes donation

Public area waste bins

Blood donation

Reuse of linen into pillow covers and towels (old towels remade into dusters);

bottles (glass and plastic) recycling; soap bar for non-profit organizations.

Staff party recycled decoration pieces

The hotel works hard throughout the year to create a sustainable environment

and culture by participating in the yearly earth hour events

Purpose

The Delta Hotels by Marriott, Jumeirah Beach, has been actively involved in the

participation of sustainable practices through various events, activations and

ongoing initiatives. The hotel and all associates strive to:

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Develop the business in a sustainable manner considering the environmental,

socio-cultural, quality, and health & safety issues

Demonstrate the management commitment to comply with the environmental

laws and regulations of the United Arab Emirates and the continuous

improvement of the business' sustainability credentials

Develop a monitoring and audit program to ensure the compliance of the

Sustainability Management Plan and relevant environmental legislation as

well as the early detection of any significant environmental impacts from the

activities of the business

Outline mitigation measures in order to minimize the impact of the business

activities on the surrounding environment

Present and implement mitigation strategies and actions for the control of

pollution, waste minimization and resource conservation by effectively

practicing the "Reduce, Reuse and Recycle" motto wherever possible

Establish a framework for environmental management to ensure the

implementation of the identified mitigation measures

This list is not intended to be exhaustive, but is considered the minimum

standard acceptable

Vision

We are committed to creating positive and sustainable impact wherever we do

business by being sustainable leaders in the hospitality industry bearing in mind the

natural environment, socio cultural environment, quality of life as well as health and

safety related issues.

Today, business plays an increasingly critical role in taking on our world's most

pressing social, environmental and economic issues. With our size and scale, we have

a global responsibility and a unique opportunity to be a force for good. Guided by our

2025 Sustainability and Social Impact Goals, as well as the United Nations Sustainable

Development Goals, we commit to

Mission

Delta Hotels by Marriott, Jumeirah Beach aims to develop a sustainable management

plan and policy that creates awareness to both guests and associates to care for their

surrounding community and environment.

Goal

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Strategy

With a detailed sustainable management plan, training to our associates and

awareness campaigns to our guests we aim to meet the goal set for 2020.

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Associate to report to

line manager or

departmental

sustainability champion

Sustainability

Committee Review

Management

approval

Implementation

SUSTAINABILITY MANAGEMENT PLAN

The sustainable management plan is driven by 4 key pillars as explained below:

The 4 pillars

A. Pillar 1: Environmental

The hotel is actively involved in conserving resources, reducing pollution, conserving

biodiversity and local environmental activities. We have implemented an effective

environmental policy in the property as described in environmental policy section.

Energy Conservation

We always try to work towards a greener Dubai, and we strive to implement innovated

technologies whatever is the best for our guests, the environment and for all

associates working towards greener Dubai.

Hotel has implemented a sustainable purchasing policy, which includes the

consumption of sustainable product and local purchasing.

Energy Saving Initiatives

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LED Project: Replacement of all incandescent lamps to LED in entire building

as below;

1. Replaced public area (50W) halogen lamp with (5W) LED in 2013 with

saving of 83.25kW

2. Replaced guestroom (50W) halogen lamp with (5W) LED in 2014-2015

(dimmable) with saving of 193.5kW

3. Replaced the corridor, balcony, stair, kitchen CFL with LED in 2015-2016

Power shutdown during low occupancy during the period of Ramadan

Switch off light when not needed and power extension board to switch off

when not in use

Regular servicing of electrical distribution board (DB) in all guest rooms and

public areas

Room lights should be switched off those which are not connected to power

saver

Aerator fixing in guestrooms

Curtain to be closed in vacant rooms

A policy maintained to set room temperature at 24 °C in all vacant rooms

Refrigerator to put in medium temperature instead of maximum level

Temp Track monitoring system for chillers- No centralized monitoring system

to measure the temperature exactly

Frequent training to operational team members for waste management and

energy conservations.

B. Pillar 2: Socio-Cultural

The hotel is involved in corporate social responsibility actions, community

development, local employment, fair trade, support local entrepreneurs, respect local

communities, implement a policy against commercial exploitation, equitable hiring,

employee protection and that the business do not jeopardize the provision of basic

services, such as energy, water or sanitation to neighboring communities.

C. Pillar 3: Quality

Any activity that can sustain itself economically through creating competitive

advantages within the industry with inspired service that not only meets but exceeds

guest expectations; and continues to contribute to the economic well-being of the

surrounding community through local ownership, employment, and local

procurement. A sustainable business should benefit its team members, customers,

business partners, owners, other stakeholders. The guest satisfaction levels are

measured through the online review scores and through the mystery shopper audits.

D. Pillar 4: Health and Safety issues

Complies with all established local health and safety regulations, ensures that guests,

team members and all the stakeholders are safe and secure in the environment they

work in and visit. Regular trainings on Health and Safety & Health & Safety audits are

scheduled to ensure for a safe environment.

Hotel has implemented a HSE committee which is conducting the meeting in every

month for review the incidents, action plans and continuous improvements and

innovations in terms of health and \safety related concerns.

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Implement a Sustainable Management Plan

The Delta Hotels by Marriott, Jumeirah Beach shall establish and maintain the

Sustainable Management Plan (SMP) complying with requirements included in this

section. There are several elements that make up the SMP.

The Delta Hotels by Marriott, Jumeirah Beach shall formulate policies and procedures

based on the following:

a. Appropriate to the nature and scale of the organization's activities

b. Aligned with the four key SMP areas i.e. environmental, socio-cultural, quality

and health & safety issues

c. Includes a commitment to continual improvement of the SMP

d. Includes a commitment to comply as a minimum with the current applicable

legislations, regulations and other requirements to which the organization

subscribes

e. Provide a framework for setting and reviewing SMP objectives and targets

f. They are documented, implemented, maintained and communicated to all

employees

g. They are available to all interested and associates parties

h. SMP is reviewed periodically to remain relevant and appropriate to the

organizations

A. Legal Compliance

The hotel is licensed according to United Arab Emirates (UAE) law and in compliance

with all relevant international or local legislation and regulations, including health,

safety, labor and environmental aspects, insurance policies and other guest and

associates protection instruments are up to date and in order.

B. Employee Training

Employee hiring, training, annual appraisal and performance review at The Delta

Hotels by Marriott, Jumeirah Beach are in line with the corporate competencies and

competency models. Competencies and competency models are designed to define

the skills, knowledge and attributes that make organizations and individuals

successful. Once competencies are identified, people with these competencies can

be recruited and where necessary trained and developed. This builds an organization

of successful associates who can deliver business goals and execute strategies. While

competencies may enable people to achieve success, they alone do not ensure

success. We see people who are competent but do not deliver business results or vice

versa. In other words, only assessing people against competencies is not enough. We

must also measure their achievements against the desired business goals within their

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roles. At the same time, competencies provide the link between organizational vision,

behaviors, outputs and results and are the foundation for recruitment, selection,

performance management, development and succession planning. Training on

sustainability management, health and safety and environmental impact are done on

periodic basis and for Induction for new employees. The Sustainability goals and

management plans are communicated to the associates in the orientation and

allocated specific training on sustainability management.

Annual training plan is incorporated with 6 categories both in classroom and online.

Training methods and all are planned and communicated within the property with

the following categories,

Brand Standard Health and Safety

Soft Skills Legal Trainings

Development On the Job Trainings

C. Customer Satisfaction

All departments operate in a way that focuses on continuous improvement and long­

term sustainability. We ensure that our guests are always our priority by having a

system in place that allow us to measure how well we are doing, and to respond

quickly when we are not getting the desired results. Besides guest satisfaction we

also review and monitor internal quality performance. Some of the tools used for

monitoring and reviewing the same are: mystery shopper audits, Medallia, social

feedback, guest comment cards, financial audit on cashiering practices, reservations

mystery audits and other 3rd party on line platforms such as TripAdvisor, booking.com

and other social media channels. These are potential areas for reviewing the Guest

Satisfaction levels.

D. Accuracy of Promotional Materials

All communications regarding promotional materials at The Delta Hotels by Marriott,

Jumeirah Beach go through the Marketing team and in line with guiding principles,

local regulations and cultural norms and sustainability practices. Any dissatisfaction

from our guests is tracked through the guest feedback forms and online reviews.

E. Local Zoning, Design and Construction

Ideally located between Jumeirah Beach Residence's The Walk and Dubai Marina, The

Delta Hotels by Marriott, Jumeirah Beach is built with relevant government agencies

approval.

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It has 360 rooms:

King & Twin Classic Rooms

2, 3 & 4 Bedrooms Suites

Deluxe Studios

Loft Suites

Penthouses

F. Experiential or Interpretation Tourism

Our guests are informed about the local environment, local culture and cultural

heritage through various means. As UAE is predominantly a Muslim country guests

are made aware of the local culture, traditional and places of interest. The strength

of the local community is shown to the guests during the holy month of Ramadan.

Various expedition packages are available with local tour organizers to visit places of

historical interests, museums, heritage village, etc. or to embrace a moment of

serenity within the vast desert, work closely with the local market, and as such it is

beneficial to the company and the local community, endeavors to deliver imaginative

and exhilarating experience in culturally connected environments offering thoughtful

and generous service.

G. Communication Strategy

We communicate with our guests and visitors to the hotels and the website in a

com prehensive manner. Our implementations plan and strategy for a sustainable

operation are clearly defined, as well as our involvement with the local community

and other charity work. Our sustainable operations involve our guests, example; we

have placed energy saving cards in all the rooms in order to give our guests an option

to participate, hence providing them an opportunity to play a direct role in energy

conservation. Also actively participates with the Emirates Environmental Group (EEG)

which is a local organization that strives towards the protection of the environment,

sustainable management and social responsibility. There are various community

activities such as tree planting, can, plastic bottles and papers that are done by them.

Apart from these, blood donation & beach cleaning also conducted.

H. Health and Safety

We follow strict environmental, health and safety laws, regulations and procedures

to conserve and protect the environment and create a safe workplace where we bring

the best out of our colleagues whilst avoiding the risk of injury and accidents. Team

members are appropriately trained to make them aware the health and safety issues

while working and guests are made aware of hazards by using appropriate signage

and other form of communication. Purchase and operating policy for all mechanisms,

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equipment and facilities is that they be as environmentally friendly as possible: low

emission and consuming minimum energy. We have an experienced team of

engineers and technicians who maintain the facilities so that we have constant check

on them being in good working condition. All necessary and mandatory safety

requirements for the same are in order, such as method statement, risk assessment,

and personal protective equipment. Local law enforcement agencies frequently visit

the premises to ensure all emergency systems are in order, HACCP audits are

conducted to ensure compliance to the Food Safety Management System. New

kitchen staff is trained on safety and procedures and must undergo a mandatory basic

food hygiene course in food handling. Internal Auditors for Environment and Health

and safety: A team of internal auditors for Environment and Health and Safety are

developed. This is in order to have regular audits for environment and Health and

Safety and have a continual assessment of the standard. This ensures that the

sustainability management plan is well maintained.

Highlights:

Guests are instructed verbally and by posted signs to take care of wet floor

& emergency maintenance work.

Swimming pool depth is clearly marked; a trained life guard in rescue and

basic first aid is physically present at the pool.

If any events are to be held within the property by external organizers, a

clear method statement risk assessment, floor plans, insurance policies, are

requested from the organizers, such that a clear gap analysis is conducted,

and appropriate preventative measures from our end are also taken.

All paints are environmentally friendly and lead free with very low Volatile

Organic Compound (VOC) levels.

All external contractors need to provide safety permit and equipment for

their staff.

Disclaimer and caution signage are available in the areas.

Fire Safety systems are in place.

Regular Mock drills are for emergency evacuations.

Reporting Emergencies

The safety of our team members and our guests is one of the main concerns, so the

awareness of associates is therefore encouraged.

Accidents - Associates

If an associate is injured, he/she should report immediately to his/her Supervisor or

the Department Head no matter how trivial. A qualified first aid representative on

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duty applies proper treatment if necessary. Duty Manager and the Human Resources

representative should also be informed. An accident report form must be completed

by the responsible person and copied to all relevant Head of Department and

associated members.

Accidents - Guests

Any accident to a guest, no matter how small, must be reported immediately to the

Duty Manager, Head of Department & Supervisor also reporting to Emergency

Reporting Service whenever applicable. The guests should never be left unattended

and associates should wait for assistance. An accident report form must be

completed by the concerned person and Security Manager and sent to all respective

departments. FIRST AID boxes located at various locations on property. All serious

injuries or illness will be referred to the doctor, clinic or hospital and monitored by

concerned person and trained first aiders on regular basis. First aid injury, an injury

that can be adequately treated using topical wound cleaning, topical medications,

ice, heat, nonprescription medications (at nonprescription strength), temporary

splinting during transport, simple splinter removal or blister drainage, tetanus

immunization, adhesive bandages or wound closures, non-rigid splints, eye irritation

for a foreign body, and/or the use of eye patches or finger guards will be facilitated

by the certified first aider available in the hotel.

I. Disaster Management and Emergency Response

The Delta Hotels by Marriott, Jumeirah Beach follows the Disaster and Emergency

plan as recommended by the UAE government and Brand Standard. The mock drills

and emergency response team (ERT) are well trained to handle the situations. The

safety equipment and the alarms are tested periodically for effectiveness. The review

and assessment on mock drills are done on periodic basis. Fire trainings are being

taken from the Dubai Municipality.

Socio-economic

A. Community Development

Associates initiated the following community activities:

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1. On 19th January 2020, we conducted eye checkup camp on the property.

2. On 14th February 2020, we participated in Dubai case walk for education.

3. On 24th February, we organized a lunch for elderly citizens at Marketplace in

Marriott Al Jaddaf.

4. On 27th February 2020 a can collection drive was organized with 110 kg of cans

collected and sent for recycling.

5. The hotel supported 172 victims of a fire incident in a labor camp with food,

clothes and basic needs in coordination with Marriott properties operating in

the region (Incident reported on 14th September 2020, Company Name:

National Wheel J&P).

6. The hotel participated in the blood donation camp at Le Meridien Dubai Hotel

& Conference Centre organized on 21st September 2020 by JMBC.

7. Donation drive for homeless and unemployed workers in Fujairah labour camp

on 22nd until 24th September 2020. 8. Organized Health talk webinars on COVID-19 on 29th September 2020 and Bth &

12th October 2020 respectively.

9. October 2020 was celebrated as Breast Cancer awareness month in Marriott

International.

10. Organized a health talk on Breast Cancer awareness on 15th October by First

Response Healthcare.

11. From 15 to 19 November the hotel celebrated a thank you week with health

check-ups, games and fun-activities.

12. Participation in clothes donation drive for Sharjah Charity International along

with Sheraton Sharjah on 25th November 2020 where 64.2 kg clothes were

donated.

13. Participation in clean up UAE campaign on 12th December with a participation

of 22 team members in coordination with Emirates Environment Group.

14. Hotel obtained the opportunity to plant 15 trees in Al Qudra as part of the "One

Root One Community Tree" project on 20th December.

15. Participation in Clean Up UAE campaign on 12th December with 22 team

members in coordination with Emirates Environment Group.

16. On 20th December 2020 we organized a recycle Christmas decoration

com petition.

B. Local Employment

The Delta Hotels by Marriott, Jumeirah Beach prefers and supports local employment

and gives all possible preferences for sourcing workforce in order to support the local

community. As part of initiatives it has mentioned as UAE national preferred in

specific job advertisements. As a part of the sustainability plan, local staff hiring, and

training is promoted on all levels of the business like the Emirati Interns through the

Medyaf DTCM initiative.

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Equal employment opportunity policy

Business conducts and ethics policy

Recruit and select colleagues policy

UAE Federal Law no 8, for 1980

C. Fair Trade

The Delta Hotels by Marriott, Jumeirah Beach ensures the use of right methods to

select suppliers and procure goods and services at the right quality, price, time,

source and delivery while protecting the company. The focus is on the suppliers with

eco-friendly products and promote on the green purchase. Purchasing is done only

through local suppliers and preference given based on the needs and requirements

of the hotel.

D. Local Entrepreneurs

The Delta Hotels by Marriott, Jumeirah Beach established as a family hotel where in

our aim is to let families and clients experience our hospitality. The hotel does not

engage with local entrepreneurs dealing with historical artifacts moreover it is not

permitted by law. It is worthwhile to state that we do engage in organizing events and

activities that portray the local culture throughout the year.

E. Respect Local Population

As stated earlier, UAE is predominantly a Muslim country and as such guests and

associates are made aware of the local culture. Information of the same is provided

through multimedia or through books and magazines. Local culture awareness

presentation is done during associate's orientation. Local cultural information

booklet is also available at the concierge desk. Rules and regulations following local

culture are also placed in swimming pool and recreation area.

F. Exploitation

The Delta Hotels by Marriott, Jumeirah Beach complies with the Federal Law No. 3 of

2016 also known as Wadeema's Law, which is against the employment of children,

discrimination, sexual harassment, and exploitation. Child protection awareness is

included as part of the internal trainings conveyed to all employees. The property is

willing to liaise with all relevant organizations to support and protect children from

sexual abuse and trafficking. Topics on Sexual Assault and Human Trafficking are also

included in property's Emergency Preparedness Guide.

G. Equitable Hiring

The hotel promotes diversity and equality on all levels of the business, and no

employees or applicants are discriminated against in any way. All positions are filled

based on competence. Our hotel adheres to all local laws and regulations concerning

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labor laws and offer conditions and wages superior to the minimum requirements.

Hotel employs people of many nationalities. Women candidates are encouraged to

apply across all levels of the business.

H. Employee Protection

Salaries and benefits meet national regulations, and all payments required by law into

insurance and holiday funds are made on behalf of all employees. Overtime is paid

for hours worked beyond the established work duly authorized and in accordance

with UAE labor law. Week hours and working hours do not exceed the legal maximum

established by the labor law but being a hospitality industry at times a need might

arise to work additional hours, associates are accordingly remunerated as per the

policies outlined. The employees are given career development plans, cross training

and exposure to preferred department to motivate the moral of the employees.

I. Basic Services

The activities of the business have not impacted or jeopardized resources or services

in the local area or neighboring communities in any negative manner. The activities

of the business generate several secure jobs and reflect positive influence in the

community.

J. Local Livelihoods

As it's the building structures are designed according to legal compliance. The

building structure follows the regulations in line with Dubai Municipality norms.

K. Bribery & Corruption

The hotel strictly prohibits all forms of bribery taken directly or indirectly. It prohibits

its employees from soliciting, arranging or accepting bribes intended for the

employees benefit or that of the employee's family, friend associates or

acquaintances. The management reviews on fair practices based on the selection of

vendors and materials that are eco-friendly and support the vendors with best

environmental practices. No gifts can be accepted from any supplier or third-party

partner. The Delta Hotels by Marriott, Jumeirah Beach adheres strictly on anti-bribery

and corruption and no forms of bribes or gifts are encouraged. As per the hotel policy

charitable contributions and sponsorships are not used as a subterfuge for bribery.

Culture heritage

The company policy code of conduct includes established guideline on the code of

behavior concerning the protection of local cultures and the guests are provided with

relevant information of local culture, customs and tourisms of UAE.

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A. Code of Behavior

We at The Delta Hotels by Marriott, Jumeirah Beach are conducting the training for

associates for local law & orders & code of behavior as part of orientation. Refresher

trainings are repeated every year.

B. Historical Artifacts

Historical and archeological artifacts are not sold, traded, or displayed

C. Protection of Sites

The hotel complies with laws, standards and regulations concerning the protection

of historical sites and cultural heritage.

D. Incorporation of Culture

The Delta Hotels by Marriott, Jumeirah Beach places great emphasis on being a part

of the local environment regarding cultural and social activities, as well as

incorporating use of local food and competencies from local businesses. The staffs

are trained to guide guests towards the cultural sights and events and/or

entertainment/restaurants that the guests are most interested in.

Local UAE culture and idiosyncrasies can be explained and discussed with guests, but

mainly the culture is significantly different from anywhere else in the

western/developed part of the world, from where we have a substantial number of

guests coming from. Guests can read through the basic do's and don'ts in their

complimentary tourist guide.

Conservation & reduction of resources and biodiversity

In line with The Delta Hotels by Marriott, Jumeirah Beach Sustainability Development

Plan, the use of Environmentally Preferable Purchasing (EPP) helps "buy green," and

in doing so, uses the buying power to stimulate market demand for green products

and services. However, this statement should not be key deciding factor in making a

commercial buying decision. The Delta Hotels by Marriott, Jumeirah Beach offers

green meeting package as well, as a part of sustainability initiative.

A. Waste management

At The Delta Hotels by Marriott, Jumeirah Beach is far waste management and waste

minimization will be practiced through the following waste hierarchy approach:

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Waste Segregation

Waste streaming is a highly effective way of reducing waste. The segregation of waste

plays a role in reducing, reusing and recycling the waste.

All kitchens, restaurant, cafe and banquet areas are provided with color coded

bins are for proper segregation of waste in the specified areas

Guest rooms waste bins: The guest rooms are placed with two bins one in the

bed room and the other one in the bathroom in order to segregate the waste

Housekeeping staff: - In the floor level the segregation of the waste is done for

general waste and can and plastic bottles

Guest room's waste collection: Two separate bags are used to collect general

waste and the cans and plastic bottles from all the guest rooms to increase the

recycle waste and measure for proper segregation

All recycled and non-recycled waste must be sorted, collected and stored at

separate segregated areas in the garbage room

All hazardous wastes like battery and bulbs are been separated and stored in

designated area and monitored by engineering and IT department. The waste

is disposed to the approved suppliers

All new joiners are fully briefed about the benefits of segregation, procedures

for collection waste and aware of the Hotel's environmental policies

We have specific glass, cardboard and paper recycle bins, and encourage guests to

help us with our recycling. We attempt to produce as little waste as possible, and

nothing is thrown out, that can be used again.

A food-saving program will be established wherein we will come up with strategies to

reduce food wastage. Since such a program might interfere with the operation of the

culinary department, the establishment of the same will be done in consultation with

the F & B department.

Other initiatives could be to decompose the food waste by installing food waste

composting machine and using the product as manure for the trees within the

property. All employee laundry is washed in-house with environmentally friendly

detergents.

All back-office computer and electronic equipment is shut down after office hours.

Meeting room's lights and equipment are shut down when not in use. All appliances

are set at the most efficient level, to save energy, money and appliances.

Our concrete aim is to reduce the use of electricity, water and waste in the course of

the next year, some of the targets and initiatives to achieve the same are:

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To raise awareness of the environment within the guest rooms by way of

environmental information on the room television and room information

brochures.

In collaboration with the EEG, collect recycle materials waste like plastic

bottles & aluminum can to ensure that zero waste goes to Dubai landfill site.

Measure emphasis on sustainability development for continual improvement.

Implement for energy saving projects. We are very aware that sustainability is

an ongoing journey; therefore, the Sustainability Management Plan will be

reviewed annually. Our Sustainability Management Plan is supported by

policies and procedures along with other supporting documents.

Shujaat Yar

Cluster General Manager

Nabeel Sheikh

Hotel Manager

ENVIRONMENT POLICY

The Delta Hotels by Marriott, Jumeirah Beach is fully committed to the environment and aims

to operate in a sustainable matter by minimizing the negative impacts on the environment.

We will also be committed to promoting an environmentally friendly culture amongst our

associates and guests both during hotel operations and when they leave the hotel.

This environmental policy states the commitment of our organization towards the law,

regulations and other policies concerning the environment. This policy is the foundation to

direct and oversee activities taken by associates and guests to prevent any harmfu I effects

on the environment and natural resources. This policy also focusses on making sure that

changes in the environment will in return not have a harmful effect on humans around the

globe.

Our key environmental activities for the Delta Hotels by Marriott, Jumeirah Beach are:

To comply with all necessary environmental rules, regulations, legislations and policies.

To protect the environment by preventing the pollution of land, air and water

To involve the community in and around the hotel to participate in environmental

activities that minimize waste and prevent pollution to land, air and water.

To work together to maximize the use of recyclable and reusable materials

To adopt renewable energy resources that are used for sustainable practices.

To conserve natural resources, wildlife and endangered species through the choose wisely

campaign

To optimize the utilization of resources in order to reduce wastage by associates and

guests

To use environmentally friendly cleaning chemicals

To ensure that all waste is disposed of through a proper waste management system

To train and educate associates and guests about sustainable living and to communicate

this onwards to the public highlighting environmental issues

To create an environmental culture where the whole organization follows sustainable

practices at work and at home

To identify any hazardous materials to associates, guests and the environment

To measure the consumption of the hotel in terms of waste, water, electricity, gas and

natural resources.

The Delta Hotels by Marriott, Jumeirah Beach to follow the policy within the whole hotel

amongst its associates.

GREEN TEAM COMMITTEE MEMBERS

1. General Manager

2. Hotel Manager

3. Director of Engineering

4. Administration

5. PR & Marketing

6. Human Resources / Training

7. Housekeeping

8. Food & Beverage

9. Front Office

10. Sales/Events

11. Purchasing

12. Health & Safety

13. Kitchen / Stewarding

14. Information Technology

15. Revenue / Reservation

Sustainability Plan Review & Approval

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Title ame

Director of Engineering Kaleem G ouri

Director of Human Resources Renate Buchholz

Hotel Manager abeel Shei h

General Manager Shujaat Yar

Signature